tcs digigov™ - ease of doing business (eodb)

To know moreVisit the page on https://www.tcs.com/public-services tcs.com

Email: [email protected]

All content / information present here is the exclusive property of Tata Consultancy Services Limited (TCS). The content / information contained here

is correct at the time of publishing. No material from here may be copied, modified, reproduced, republished, uploaded, transmitted, posted or

distributed in any form without prior written permission from TCS. Unauthorized use of the content / information appearing here may violate

copyright, trademark and other applicable laws, and could result in criminal or civil penalties.

IT ServicesBusiness SolutionsConsulting

About Tata Consultancy Services Ltd (TCS)

Tata Consultancy Services is an IT services, consulting and business solutions organization that has

been partnering with many of the world’s largest businesses in their transformation journeys for

over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business,

technology and engineering services and solutions. This is delivered through its unique Location

Independent AgileTM delivery model, recognized as a benchmark of excellence in software

development.

A part of the Tata group, India's largest multinational business group, TCS has over 453,000 of the

world’s best-trained consultants in 46 countries. The company generated consolidated revenues of

US $22 billion in the fiscal year ended March 31, 2020, and is listed on the BSE (formerly Bombay

Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate

change and award-winning work with communities across the world have earned it a place in

leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global

Sustainability Index and the FTSE4Good Emerging Index.

For more information, visit us at www.tcs.com

TCS DigiGOV™ - Ease of Doing Business (EoDB)

Awards & Recognition

AMERICA’S CHOICE

AWARDED

In developing countries like India, monitoring all investor-related applications/Licenses/NoC/

Registration/Sanction/Claim and their clearance from nodal agencies is a daunting challenge.

Investors typically have to register on different portals or submit applications physically, and

the lack of a common application form often leads to duplicity in data across various

departments, causing unnecessary delays. Moreover, there are no standard checklists, reports,

and guidelines available for inspections that are carried out by various departments at

different intervals. There is a pressing need for state governments to establish a dedicated

online single-window solution as the sole point of contact for setting up a business.

Tata Consultancy Services (TCS) DigiGOV™ - Ease of Doing Business (EoDB) solution serves as

a “Single Window System” for all stakeholders. The single window is designed to ease the

process of applying for regulatory approvals and compliance at a single location and at the

same time, minimizing uncertainty associated with the time it takes to obtain required

regulatory clearances. This, in turn reduces the overall risk of starting a business in India

thereby ensuring ease of doing business.

Overview

Investors need a one-stop solution for setting up a business under the government policy and guidelines. However, most state governments especially in developing countries lack a Single Window Clearance System to obtain approvals/NoCs, leading to a lack of visibility and availability of a dynamic roadmap for investors.

Inefficient management of utilities and resources often results in higher turnaround time, besides inefficient enforcement of policies and laws due to lack of integration, coordination, and control between departments and agencies. Lack of an integrated single payment portal results in multiple payments and delays in reconciliation, further delaying decision making regarding business regulation.

Additionally, policy implementation is further hampered by the non-availability of standard formats and lack of a well-defined charter for services.

TCS’ DigiGOV - Ease of Doing Business (EoDB) solution is an online single window clearance system that serves as an interface facilitating all government processes and facilities required for any industry to set up business and function properly. Investors can submit all the required documents along with the online application. The system efficiently performs application monitoring and clearance on time, tracks incentive applications, and identifies establishments that need to be inspected based on computerized risk assessment.

Our Solution

TCS’ DigiGOV - Ease of Doing Business (EoDB) solution includes the following salient features:

Single window facilitation mechanism for investors with integrated payment gateway.

Rapid medium of information dissemination to investors regarding government policies, procedures, incentive schemes, a checklist of documents, availability of infrastructure, and approval timelines.

Manuals to help investors understand the application process for proposed investment projects.

Know Your Approvals – Pre-establishment, Pre-operation, and Renewals.

Enables investors to apply through Common Application Form (CAF), and create/ add multiple projects using a single login address.

Online approval and processing of applications by investors by various stakeholder departments.

A hybrid approach to drive seamless data exchange amongst all stakeholders/systems.

Tracking and monitoring facility to check application and payment status along with SLA monitoring system.

Digitally signed certificates issued from the portal.

The TCS DigiGOV - Ease of Doing Business (EoDB) offering is a complete end-to-end package for customers and covers all stakeholders including investors, government officials and other entities.

Benefits

TCS' DigiGOV - Ease of Doing Business (EoDB) solution provides the following benefits:

Centralized single window system to ensure ease of doing business.

Increased transparency in business regulation and visibility because of process digitalization.

Predictive analysis and forecasting capabilities with facility for a dynamic roadmap to investors.

Single window for interaction between investors and government departments regarding queries.

Simplified application filing process for investors to make setting up a business more friendly, time-saving, and efficient.

Increased ownership in departments by online file tracking.

A centralized system in place to enable state authorities and individual investors to check the status of investment applications.

Improved compliance to state and central government policies and guidelines.

The TCS Advantage

By partnering with TCS, organizations can benefit in the following ways:

Extensive domain knowledge: TCS’s expert Government ISU professionals are equipped with vast knowledge and hands-on experience in implementing integrated services for various government agencies. They help addresses business challenges and assist clients in achieving tangible performance improvements.

Established credentials: TCS holds over nine years of strong expertise in the implementation of the Investor Facilitation Portal in the state of Gujarat, India. Our team successfully implemented five Vibrant Gujarat Events (VG 2011, VG 2013, VG 2015, VG 2017, and VG 2019).

Comprehensive solution: End–to–end solution coverage of Ease of Doing Business Reforms published by the DIPP, Govt. of India, and 100% compliance to online reforms of Ease of Doing Business Reforms since inception. The solution works across over 150 applications and more than 30 reports and dashboards.

User friendly: The solution is highly scalable, customizable, and open to external integrations. It has robust SLA monitoring and alert mechanisms.

Preloaded ready-to-use templates: Built-in Common Application and Incentive Application help accelerate solution implementation to realize early benefits.

DigiGOVTM

DigiGOV Core

SWS Portal

Registration

Payment

Chatbot

CAFSecretariat

e-Licence Appl

License Processing

Investors Service Seekers

Departments / Ministries

india.gov.in

Collaboration

MIS/Dashboard

HRMSM / Payroll

Finance

Work & Project

Back Office

LegacySystem GIS Bank

License Application

Approvals /Acknowledgement

Electricity

Environment

Departments

DigiLocker