tcrm20
TRANSCRIPT
TCRM20 - Temas 4. Partner Processing, 5. Actions, 6.CRM Pricing, 7.CRM Billing
BASIC FUNCTIONS
1Which of the following statements regarding billing unit is correct?
Note: There are 1 correct answer to this question
A billing unit can be assinged to diferent company codes.
XA billing unit is a CRM business partner that has the role "Billing Unit" pag 254
Only one sales organization can be assigned to a billing unit
Billing units have to be defined in the billing unit customizing table.
2Within partner processing for transactions in SAP CRM, how do you make certain partner functions mandatory?
Note: There are 1 correct answer to this question
Use the mandatory partner indicators on the partner determination procedure
Use the mandatory partner indicators within the partner function ifself
Use the minimum occurrence for a partner function in the access sequence
XUse the minimum occurrence for the respective partner function in the partnet determination procedures.PAG 146-147
3Which customizing objects is not freely definable in partnet determination
Note: There are 1 correct answer to this question
Partner function
XPartner function categoryPAG 144-145
Partner determination procedure
Access Sequence
4In your project you receive the requirement that all expired quotation are automatically set to complete
What is the most time efficient way to achieve this requirement
Note: There are 1 correct answer to this question
XDefine an action profilePAG 175
Define an alert profile
Define a workflow template
Define an imcompleteness procedure
5Which of the following are functions of partner processing within SAP CRM?
Note: There are 3 correct answers to this question
XPartner processing determines which partners are mandatory within business transactionsPAG 138
Partner processing determines the framework that is accessible for an Interaction Center Agent
XPartner processing determines which sources the system accesses to search for involved partnersPAG 138
Partner processing determines which users are authorized to maintain diferrent business transactions
XPartner processing determines which internal and external partners are involvedPAG 138
6The condition technique is used for pricing in SAP CRM
Which assignmente do you have to make in customizing when settings up the contitions technique
Note: There are 3 correct answers to this question
XAssignment of conditions types to pricing procedurespag 211
Assignment of access sequence to pricing procedure
XAssign of access sequence to condition typepag 211
XAssignment of condition tables to access sequencepag 211
Assignment of conditions types to access sequence
7What is the purpose of conditions maintainance groups within CRM pricing
Note: There are 1 correct answer to this question
Condition maintainance groups determine which conditions types can be changed manually within
Condition maintainance groups determine which conditions types have to be maintained in SAP CRM
XConditions maintenance groups bundle condition tables and condition types for condition maintenancepag 217
Condition maintenance group control the condition exclusion logic in business transactions.
8Which of the following statements concerning pricing in SAP CRM business transactions is true?tengo dudas
Note: There are 1 correct answer to this question
XOnly pricing procedures defined in SAP CRM can be used in a CRM transactionPAG 205
Each item within a sales order can use its own pricing procedure
Condition type that are not included in the pricing procedure can be entered manually in
Pricing results can be transferred (copied) from a quotations or contract into a sales order.
9Actions in SAP CRM can trigger follow-up processes
Which of the following process types can be selected within the action definition
Note: There are 3 correct answers to this question
SAPscript
XWorkflowPAG 174
XSmartForms MailPAG 174
Schedule Conditions
XMethod callPAG 174
10Your customer wants the invoicing of SAP CRM sales orders to be performed by SAP CRM
Where do you determine that billing takes places in SAP CRM and not in SAP ERP?
Note: There are 1 correct answer to this question
Middleware parameter
XItem category of the sales transaction itemPAG 245 - 246
Transaction type of the sales transaction
Leading transaction category of the sales transaction
11Which of the following settings within action processing determines when an action should be processed,
Note: There are 1 correct answer to this question
Schedule Automatically
Start Conditions
XProcessing TimePAG 171
Schedule Condition
TCRM10 - 4. Web Channel Management, 5.CRM Partner Channel Management, 7.SAP CRM Interaction Center, 9.SAP CRM Field Applications
INTERACTION CHANNELS
Which of the following functions is only available for SAP CRM Interaction Center Agents?
Note: There are 1 correct answer to this question
Transaction Launcher
Internet Transaction Server Integration
Navigation Bar Customizing
Telephony IntegrationL.1 - Pag 160
A customer plans to implement SAP CRM Field Applications
Which of the following functions and features are available in the laptop without connecting to the
Note: There are 3 correct answers to this question
Creation of Outbound deliveries
Creation of quotationsL1. Pag 210
Determination of product availabilityL1. Pag 210
Maintenance of calendar entriesL1. Pag 210
Determination of prices ans discounts
Which of the following actions can Interaction Center Agents start when processing inbound
Note: There are 3 correct answers to this question
Create a new alert
Identify the accountPag 161
Qualife a LeadPag 163
Start a Knowledge SearchPag 160; 164
Display a Rule Policy
Which of the following components embedded in the CRM Web middleware are part of the CRM WebChannel
Note: There are 2 correct answers to this question
Integrated Communication Interface (ICI)L1. pag 21
Internet Pricing and Configurator (IPC)
Index Server and Search EngineL1. pag 21
Consolidated Database (CDB)
Within SAP CRM Field Applications, which object is used to set up sites and to influence the data distribu
Note: There are 1 correct answer to this question
Bdoc Modeler
Mobile Application StudioL1. Pag. 215
Administrator Console
Object Management
Which of the following statements is a correct differentiation between a business-to-business (B2B) and business-to-customer (B2C) Web Channel Sales scenario.
Note: There are 1 correct answer to this question
The customer negotiates the payment terms while entering the order only in a B2C Web shop sales scenarios.quizas. L1. Pag 87
The customer has to agree to the general terms and conditions only in a B2B Web Shop sales scenario.
The customer can search for order items, quotations, order templates, contract, and invoice only in the B2B Web Shop Sales scenario
The customer can receive perzonalized recommendations only in the B2B Web Shop sales scenario.
Which of the following are functions of the Web Channel E-Service scenario?
Note: There are 3 correct answers to this question
Customer Self-Service: Provides customer with self-service for customer information and maintainanceL1. Pag 87
Knowledge Management: Enables customer to research ans resolve their own service problems L1. Pag 87
Email Update Service: Enables companies to receive regularly email update from their customers
Live Customer Support: Allows organizations to provide inmediate assistance to customer using theL1. Pag 87
Trade Promotion Management: Enables customer to manage their current promotions and service
A brand owner works together with some partner to positions new product in the market. They therefore implement SAP CRM Partner Channel Management
Which of the following statements are correct in this scenario?
Note: There are 3 correct answers to this question
SAP NetWeaver Portal is mandatory to enable SAP CRM Partner Management capabilities
Workflow capabilities can be used to distribute leads that are created by the brand owner to the appropriate partnerpag 110
Collaborative Showrooms can be used to incorporate partners in the E-Commerce strategyL1. Pag 113
The brand owner and partners access the SAP CRM system using different roles in the CRM WebClient UIcreo
Marketing and sales processes can be integrated within SAP CRM Partner Channel Management, but not servicefalsa
There are several Interaction Center (IC) functions that support agents, effectively working with
Which of the following features can be related to agent guidance?
Note: There are 2 correct answers to this question
Knowledge article routing
Service level workflows
Intent-driven interactionL1. Pag 173
Interactive scriptingL1. Pag 172
TCRM10 - 12.Account Management, 13.Organizational Management, 14. Product Master
MASTER DATA
1The business partner concept in SAP CRM supports business partner role that classify accounts according to their business functions
Which of the following statements about business partner roles account is true?
Note: There are 1 correct answer to this question
The assigned business partner role describes a busines-relevant connection between two accounts or contactsfalso pag 293
The business partner role assigned to an account determines the number range that will be used.falso pag 289
XThe account needs to have the business partner roles "prospect" assigned to it in order to act as the partner function "prospect" within a bpag 292
The assigned business partner role influences data exchange between SAP CRM and SAP ERPfalsa pag 290
2Which of the following are aspects of organizational Management in SAP CRM?
Note: There are 3 correct answers to this question
xAssignment of a responsible employee to a positionpag 353
xCharacterization of organizational units by organizational and general attributespag 340
Assignment of a responsible employee to an organizational unit
Assignment of the responsible organizational unit in the employee master data
xDefinition of rules to determine the responsible organizational unitpag 340
3SAP CRM supports several strategies for importing and maintaining business partner master data
Which of the following are supported strategies for creating business partners?
Note: There are 2 correct answers to this question
E-mail Responde Managemente System (ERMS)
Partner determination procedure
XDownload from SAP ERPpag 320
XInternet self-registration through the web shoppag 320
4You have decided to utilize the product master concepts for capturing some new characteristics about your products.
Which of the following are steps to enhance a product master in SAP CRM with new fields
Note: There are 3 correct answers to this question
Assign a view to the set type
Assign a product category to a transaction type
XAssign a product category to a product masterpag 380
XAssign a set type to a product categorypag 379
XCreate new attributes and a set typepag 379
5Which assignment do you need to make in customizing when setting up organizational data determination
Note: There are 2 correct answers to this question
At least one determination rule has to be assign to a transaction type
XAt least one determination rule has to be assign to an organizational data profilepag 355
For the "Organizational Model"determination rule type, responsabilities have to be assigne direc
XAn organizational data profile has to be assigned to a transaction typepag 356
6Which information in the SAP CRM business partner record determines the account groups that are assigned to a
Note: There are 1 correct answer to this question
Business partner category
Classification
Account Type
XAccount GroupingPAG 289
7In account managemente within SAP CRM, number assignment is determined by which of the following objects dutring account creation?
Note: There are 1 correct answer to this question
Account type
Role
XGroupingpag 289
Business partner category
8You want to maintain the organizational structure in SAP CRM
What do you have to consider?
Note: There are 1 correct answer to this question
XSales, service, and marketing structures can be integrated within one organizational modelpag 340
To allow the replication of sales order to SAP ERP, the organizational model in SAP CRM has to be iden
To allow automatic determination of organizational units in business transactions, you have to define and
You can map a matrix structure with the organizational model in SAP CRMfalso 342
9From a technical point of view, the SAP CRM product master is comprised of which of the following?
Note: There are 1 correct answer to this question
Hierarchies
Classifications
XSet typespag 376
Field Groups
10The account hierarchy allows you to group account in a multi-level group hierarchy?
Which of the following are account hierarchy categories?
Note: There are 2 correct answers to this question
Account Classification
XPricingpag 318
Contract Management
Partner determination
XReportingpag 318
11You want to create a product promotion to be used in the interaction center or in the Web shop, and want
Where do you maintain accessories for the new product?
Note: There are 1 correct answer to this question
In the Top N list
In the cross sell/ up sell/ down sell rules
XIn product master maintanancePAG 373
In Trade Promotion Management
TCRM20 - 8.Introduction to CRM Middleware, 9. Data Exchange with ERP Backend, 10.CRM Middleware Operations, 11.Data Exchange with 3rd Party Backend, 12. BW(BI) Adapter Overview
MIDDLEWARE
1You want to be notified when Bdoc message are not execute properly
How do you enable this?
Note: There are 1 correct answer to this question
Use the Communication Station
XUse the Bdoc Modeler361
Make error Handler settings
Configure the qRFC Monitor
2You are responsible for data load of business objects from SAP ERP to SAP CRM, such as business partners and sales orders
Where do you apply to reduce the data load
Note: There are 1 correct answer to this question
In the outbound queues
In the Administrator Console
In the Bdoc Modeler
XIn the Business Adapter objects335
3Which of the following statements best describes the structure of Customizing
Note: There are 1 correct answer to this question
The always contain more than one database table
They always contain exactly one database table
XThey always contain one or more database tables308
They always contain a maximum of two database tables
4There is a predifined data tranfer from ERO to SAP CRM for several Customizing
What do you consider regarding the filtering of customizing data?
Note: There are 1 correct answer to this question
Filtering is possible. Filter criteria defined in SAP ERP will be automatically sychronize
XFiltering is possible. Filter criteria defined in SAP CRM will be automatically synchronize335
Filtering is possible. Filter criteria defined in SAP CRM must be manually synchronize
Filtering is not posible. Data that is not required in SAP CRM has to be deleted afterFALSA
5You have to configure the download of business objects from SAP ERP to SAP CRM
Which of the following are relevant process steps for the initial loading of business objects
Note: There are 2 correct answers to this question
XMonitor downloads via the download monitor (transaction R3AM1)308 - 342
Activate the replication and realignment queue (transaction SMOHQUEUE)
XDefine the block size for adapter objects (transaction R3AC1)347 - 367 - 421
Assign Bdoc in the Administration Console (transaction SMOEAC)
6Business partners created in SAP CRM are not transferred to SAP ERP
What do you need to do to resolve this SAP CRM Middleware-related
Note: There are 3 correct answers to this question
XCheck Object Management in SAP CRM
Check erroneous Bdoc message in SAP CRM
XCheck number range assignments in SAP ERP and SAP CRM for b
Check mBDoc processing in SAP ERP
XCheck RFC connections
7What do you need to consider regarding data replication with SAP CRM MiddlewarePregunta 3 del examen
Note: There are 1 correct answer to this question
Data is replicated to individual users for mobile application data
XData is replicated to sites as defined in subscriptions377
Data is replicated according to the definition of the business document
Data is replicated to external system based on the definition in the respe
TCRM10 3.SAP CRM Marketing, 4.SAP CRM Web Channel, 6.SAP CRM Sales, 7.SAP CRM Service, 10. SAP CRM Analytics
SCENARIOS
1What is used to model complex object for your customer within SAP CRM Service
Note: There are 1 correct answer to this question
Service arrangements
XInstalled base managementPag. 181
Objects
Service Contracts
2Your customer asks you to explain the difference between quotations and sales orders.
Which function is supported in quotations but not in sales orders within SAP CRM
Note: There are 1 correct answer to this question
Use of payment cards
XSales probabilitypag 140
Availability check
Campaing Determination
3Which of the following are key elements of the "Sales Methology"opportunity in the SAP CRM
Note: There are 3 correct answers to this question
XBuying Centerpag 136
XOpportunity assessmentpag 136
XSales Assistantpag 136
Case Management
Interactive Script
4Which statements regarding the analytical capabilities in SAP CRM are correct?
Note: There are 3 correct answers to this question
XSAP CRM Analytics enables you to predict customer behaviorpag 239
XCRM interactive reports can be used to analyze objects such as activities, lead, and opportunities.pag 243
XAnalysis scenarios provides predefined packages and content for controlling curtomer-focused processespag 230
SAP CRM Analytics enables you to tranfer SAP ERP document into the SAP CRM system for analysis
SAP CRM Analytics supports planning and forecasts with the help of the Finance and Controlling components in the S.
5Which of the following are functional enhancements of the service contract that generate follow-up document at specified points in time?
Note: There are 1 correct answer to this question
Service level agreements
Service Orders
XService planPag 185
Object list
6Which of the following are relevant documents within a service process in SAP CRM?
Note: There are 3 correct answers to this question
Scrapping Document
Service Delivery
XService Orderpag 189
XBilling Documentpag 189
XService Conformationpag 189
7You want to create sales orders in SAP CRM and replicate them to SAP ERP
What do you have to consider?
Note: There are 2 correct answers to this question
XSales orders can only be replicated to SAP ERP if they have been processed without errorspag 152
XSales orders can be created with reference to an opportunitypag 134
Outbound delivery picking and packing of sales orders is carried out in SAP CRMfalsa
XSales orders must be billed in SAP CRMfalsa
8In Marketing, The segmentations model is used to create segments and target group
Which statement is correct in this context?
Note: There are 1 correct answer to this question
A segment can belong to different segmentation modelsfalsa
XA segmentation model can contain segments, target groups, or target groups that are basedpag 54
A target group that is already based on a segment can be assigned to another segment orfalsa
A segment must have a target group assigned to itfalsa
9For marketing purpose, your customer plans to create target groups based on the attributes hobbies, region and sales volume.
Which data sources do you suggest to your customer for segmentation
Note: There are 3 correct answers to this question
Interactive Reports
XBusiness Warehouse InfoCubes (SAP BW Query)pag 53
XInfosetspag 53
Business Partner Fact Sheet
XMarketing Attribute sets (from accounts)pag 53
10Your customer sets up a hierarchically structured marketing project in SAP CRM and maked various observations
Which statement do you agree?
Note: There are 1 correct answer to this question
Marketing plans focus on the operative level, whereas campaigns focus on the strategic level.
Marketing plans elements are mandatory to structure the marketing project
Target Groups have to be assigned on marketing plan levelfalsa
It is possible to create a campaign without an assignment to a marketing planpag 50
TCRM10, TCRM20, NW001, CR130
TECHNOLOGY AND INTEGRATION
1Which application can be integrated with SAP CRM to ensure that sales orders items are deliveres on time?
Note: There are 1 correct answer to this question
SAP PLM
XSAP SCML1, PAG 17
SAP SRM
SAP EWM
2Which of the following are standard ways of adapting the SAP CRM system to specific needs?
Note: There are 2 correct answers to this question
Using the Modification Adjustment Directory
XUsing the J2EE Application Console
XUsing Business Add-Ins (BAdIs)
Using Implementation guide (IMG) activities
3What is integrated in SAP ERP system and acts as a counterpart to the sap CRM "R/3 Adapter" to support data comunication between two
Note: There are 1 correct answer to this question
XPlug-InL2, 280
Process Integration (PI)
Middleware
SAP Connect
4Which of the following componets of the SAP Solution Manager Support the Implementation pha
Note: There are 3 correct answers to this question
XGraphically displayed SAP CRM business scenariosL1, PAG 258 - 260
Implementation and test tool, for example the IMG or the Test Workbench
XSAP Early Watch Alert reportsL1, PAG 258 - 261
Skill-based allocation reports to assign qualified employees to the project
XRoadmaps providing links to accelerators and tools that perform project tasks.L1, PAG 259
5Using the SAP CRM Middleware, material master data from SAP ERP can be loaded into SAP CRM product master data
What customizing must be loaded before this can take place
Note: There are 1 correct answer to this question
Item Categories
Material master classification
XBase hierarchiesL1 pag 377
Condition data
6You want to create a new CRM interactive report
Which of the following steps from part of the definition process?
Note: There are 3 correct answers to this question
xSelect Report areaL1 PAG 244
Define Dashboard
Select InfoSet Query
xDefine TableL1 1PAG 244
xShare ReportL1 PAG 245
7Which of the following SAP CRM Interaction channels focuses in indirect sales?
Note: There are 1 correct answer to this question
XPartner channel managementL1 PAG 97
Interaction Center
Contract Management
Web Channel
8Which of the following are integral component of the Swith Framework
Note: There are 3 correct answers to this question
Reverse switch for every business function
XLink to the corresponding customizing settings for a business funtions
XTest catalogs for the business functions
XInformation about the dependencies between business functions
Release notes for the business functions
9Which of the following ar key capabilities of the SAP CRM solution?
Note: There are 3 correct answers to this question
XPartner Channel ManagementL1 PAG 95
Survey Application
Business Planning
XField ApplicationsL1 PAG 207
XInteraction CenterL1 PAG 159
10A business scenario requires you to create a new customer-specific transaction type, for example
Which of the following are possible subsequent tasks, after creating a new transaction type?
Note: There are 2 correct answers to this question
XMaintain copying controlPAG 269
XMaintain item category determinationPAG 269
Maintain a transaction determination profile
Maintain header category determination
11What are the advantages of the SAP Enhancement Package concept?
Note: There are 2 correct answers to this question
You no longer need to run test cases since they are automatically triggered in the background when you implement
XWhen you use SAP Enhancement Packages, you no longer need to implement SAP Support Packages
You can selectively activate business functions to use specific functions or processes
XThe installation of an SAP Enhancement Package has no impact on existing business processes or user interfacesL1, PAG 29
12Which of the following functions related to SAP CRM processes are only available in SAP ERP
Note: There are 2 correct answers to this question
Bounce Management
XFinantial Accounting
Campaing Management
XLogistics Execution
Billing
TCRM20 - 2. Transactional Processing, 3.Activity Management
TRANSACTIONAL PROCESSING
Which of the following describes the nature of a business transaction?
Note: There are 1 correct answer to this question
Leading business transaction categorypag 27
Transaction determination procedures
Customizing header
Business transaction profile
Which of the following are possible influencing factors used in customizing for item category determination?
Note: There are 3 correct answers to this question
Item Category grouppag 30
Transaction Typepag 30
Customer/Material Info Record
Item Category usagepag 30
Org. Data Profile
Your customer wants to use a new business activity for capturing trade fair contacts
Note: There are 2 correct answers to this question
Maintain item category determination for the trade fair contact transaction type
Maintain questionnaire determination for the trade fair contacts transaction type
Maintain Business activity-related data like category, priority, and goal at customizing header level for the trade fair.en el examen trial de SAP
Define a transaction type for the trade fair contacts with leading transaction category "business activity"
The sales manager at your company needs a tool that can provide statistics for the number of activities completed of certain categories by his choice. What tool should you recommend?
Note: There are 1 correct answer to this question
Activity JournalPAG 113
Action Monitor
Activity Monitor
Pipeline Analysis
Within activity transactions, which of the following is normally used to record and update product related information gathered from customer visits or telephone calls?
Note: There are 1 correct answer to this question
Questionnaire
Activity JournalPAG 113
Actions
Product Promotion List
Starting with a quotation document, you want to create a follow-up sales order document.
Which of the following does not belong to copying control?
Note: There are 1 correct answer to this question
Copying control for item categories
Copying routines using a BAdI
Copying control for transaction types
Copying control for transaction historyPAG 112
Which of the following statement regarding the basic customizing of business transactions is correct?
Note: There are 1 correct answer to this question
A transaction type is always linked to one leading transaction categoryPAG 27
A transaction type contains all relevant item categories
An item category can only be linked to one transaction type
An item category can contain others item categories
TCRM20 - 14.Introduction to CRM WebClient UI, 15.Business Roles, 16.Navigation Bar, 17.Architecture, 18.UI Configuration, 19. Extensibility Tools, 20.Component Enhancement Concept, 21.Skins and Icons
USER INTERFACE
1Which of the following describes an accurate SAP CRM user interface strategy?
Note: There are 1 correct answer to this question
Business users use CRM WebClient UI. Administrators use either SAP GUI or CRM WebClient UIpag 541
XBusiness users use CRM WebClient UI. Advanced business users use SAP GUI
Business users use SAP GUI. Advanced business users use CRM WebClient UI.
Business users use CRM WebClient UI. Administrator usea either SAP GUI or People-Centric UI
2Personalizating the CRM WebClient UI can be helpful for experienced users but can also cause trouble for support
Where do you deactivate the personalization option to restrict users from creating personalized layouts of overview pa
Note: There are 1 correct answer to this question
In switch framework settings
xIn authorization role maintenance
In the central personalization settings
XIn business Role Customizingpag 558
3During an upgrade from SAP CRM 5.0, you customize business roles. Business roles. Business role are the key to the whole CRM WebClient UI
What is controlled directly by a business roles?
Note: There are 3 correct answers to this question
The position in the organizational model to which a user is assign
The role profile key for access to SAP GUI-based transaction
XThe assigned layout, technicall, and functions profilespag 555
Xthe navigation bar profiles that in turn defines work center pages, work center link groups, and direct link groupspag 555
XThe role configuration key and the associete PFCGpag 555
4Sales Representative using the CRM WebClient UI complain that the navigation bar has recently changed. Links the used in the pas
Which of the following changes definitely does not cause this behavior and can be excluded?
Note: There are 1 correct answer to this question
Changes within business role customizingsi lo causa 556
Changes within the organizational modelsi lo causa 558
XChanges within the business transaction profile
Changes within the navigation bar profilesi lo causa 556
5The navigation bar profile basically controls the maximum number of available links in the WebClient UI
Which of the following objects can be directly assigned to a navigation bar profile?
Note: There are 2 correct answers to this question
Layout components
Function profiles
Business roles
xDirect link groupspag 556
xWork centerspag 556
6You want to control access to business objects to restrict authorization
To what do you have to assign autorization roles (PFCG Roles)
Note: There are 1 correct answer to this question
XBusiness rolespag 555
Users
Organizational Unit
Positions
7Which of the following capabilities are supported by the application Enhancement
Note: There are 2 correct answers to this question
Creation of enhancement spots
Creation of component enhancements
XCreation of calculated fieldsPAG 733 - 736 - 740
XCreation of database tablesPAG 733- 743
8Your company runs SAP ERP and SAP CRM but does not utilize tha SAP Netweaver Portal or any other portal product
What would you do if a SAP CRM user required access to the SAP ERP Transaction "Display bill of Material'' ?
Note: There are 1 correct answer to this question
XUse the Transaction LauncherPAG 623
Start the Virtual Machine Container (VMC)
Install the MapBox
Implement Single Sign-On certificates
9Which actions can you perform using the UI Component Workbench?
Note: There are 2 correct answers to this question
XEnhance views to redefine controller methods.649
Create SAP design objects to change field labels
XPerform layout changes using the UI Configuration Tool.647
Launch the Applications Enhancement Tool to create new fields
10Extended UI enhancements can be implemented utilizing the component enhancement
Which of the following aspects is not part of this concept?
Note: There are 1 correct answer to this question
An enhancement set is used to group several component enhancement
An enhancement set can be assign to a relevant client
XAn enhancement set can be define independently of Easy Enhancement
RAn enhancement set can be created using the Easy Enhancement Workbench
11There are several ways to adapt a CRM WebClient UI view/application
Which of the following tasks can you perform using the UI configuration
Note: There are 1 correct answer to this question
Create design objects
Create new customer-specific fields
Maintain view skins
XAdd/remove fields to/form a view674 straight head
12The Central Sharing Tool allows information such as saved searches, tags, and favorites
What do you need in the corresponding business role in order to work as a Shared Admin
Note: There are 1 correct answer to this question
A specific navigation bar profile
A specific layout profile
A specific technical profile
XA specific function profilePAG 586