tcl corporate sm v0.05 100510

a global vision for software testing

www.tcl-asia.com ©TCL 2010

World Class Testing Solutions

Innovative, Structured and Professional



ABOUT TCL



ABOUT TCL

Introduction…

The core purpose of TCL is to deliver world class solutions in software testing that are Innovative, Structured and Professional.

Stewart NoakesManaging Director

Tony ProsserDirector of Delivery

Manoj ChandrappaCOO, TCL India



TCL CULTURE

TCL is a vision led enterprise. Our vision is to be become a world wide, world class centre of testing excellence by 2020. By this we mean that we want to be a centre of testing excellence that can deliver to any industry, in any country.

TCL grows people though the organisation. There is a rigorous training policy that is second to none in the software testing industry. This policy develops world class test professionals.

TCL have a culture of continuous improvement for all staff that is reflected in the quality of service they provide to their customers

“TCL is a different organisation because it genuinely cares

about the people, the clients, the assignments, the profession and the future of our industry.”



NETHERLANDS

UK

POLAND

DENMARK

EGYPT

ISRAEL

INDIA

SPAIN

FRANCE

USA

KeyOFFICES / CUSTOMERS

CUSTOMERS

'To Deliver World Class solutions in software testing that are Innovative, Structured and

Professional'.

A GLOBAL PRESENCE



TCL CUSTOMERS

http://www.qbit-testing.com/index.htm

http://www.tdwaterhouse.co.uk/index.cfm?tracker=1564



EXPERIENCE & CAPABILITY

System

Functional

White Box

Load

Stress Certification

Compliance

Stability

Storage

Usability Document & Static

Probability

Unit

Scalability

Regression Compatibility

User Acceptance

Integration

Recovery

Black Box Performance

Business Process

Security

Exploratory

Installation



RISK REDUCTION WITH TCL

Highly Trained Professional Test

Resources



EARLY LIFECYCLE ENGAGEMENT

PROBLEMS SOLUTIONS

Increase clarity & completeness, reduce

ambiguity & assumptions

Requirements traceability matrices

Static testing, remove up to 70% of defects

No formal requirements to validate against

Requirements are shown to be conflicting or ambiguous too late in the lifecycle (i.e. when

the system fails)

Delivered applications do not meet the requirements

Outcome: Reduced Cost. Early detection of bugs.



DEVELOPER GOVERNANCE

Outcome: Reduced Cost. Improved products developed to planned timescales.

Problem Solution

Lack of alignment with test methodology

Developer QA and governance:-

– Review / Audit testing

approach

– Introduce integrated process

– Govern and assure testing

through entry and exit criteria

– Train your developers in unit

testing and test process

Lack of process clarity between functions

Managed by deadlines not code quality

Lack of training

Increases your costs and testing burden



SUPPLIER GOVERNANCE

PROBLEMS SOLUTIONS

Increases your costs and testing burden

Suppliers do not test sufficiently

Suppliers accept work without

understanding of requirements

Supply Chain QA and Governance

- Review / Audit supplier testing approach

- Improve supplier testing

- Govern and assure supplier testing

Contract anne.

Outcome: Reduced Cost. Suppliers deliver what your business requires on time and at the correct cost.



RISK BASED TESTING

Outcome: Reduced Cost. Appropriate allocation of resources.

Problem Solution

There is never enough time to test Utilise Risk Based Testing to:

• Create most efficient framework

for testing

• Create collaborative view on risk

• Prioritise to align to system and

project needs

• Quantify Required Testing

Defects slow down testing

Test cases get blocked

What to test first?

What to test most?



RISK ANALYSIS

Risk is: Likelihood x Impact

Likelihood Impact

Complexity Financial

Technology User Importance

Interface Safety

Reuse (code) Security

Experience Usage

Size (code) Performance



SMaRT™

Outcome: Improved Test Service.

Problem SMaRT™ Solution

Inconsistent test managementStructured

Repeatable

Inconsistent results Portable/flexible

Poor Communication Efficient

Inconsistent knowledge baseDelivery Oriented

Collaborative

Confusing Jargon Prioritized

Inconsistent results Controlled by the client



SMaRT™ AUTOMATION

Outcome: Improved test service. Automation applied where it gives the most value.

Problem Solution

Automation is written because we can and we think we must

Preparation• Failure Mode Analysis• Business Process

Walkthroughs• Test case design. All good

automated tests start life as good manual tests

We become obsessed with the tool rather than the system under test

Test case design. All good automated tests start life as good manual tests

We know more about the tool than we do about testing

Automate repetitive checking



LEVELS OF AUTOMATION

FRAMEWORK:

Test / Process / Hybrid:

Methodologies, Libraries,

Re-usable components

ADVANCED METHODOLOGIES:

Data-Driven,

Keyword-Driven,

Hybrid

BASIC:

Record & Playback,

Functional Decomposition



TCL VALUE ADDITION

COST REDUCTION

• Find defects early

• Govern & assure developers and suppliers

• Test the right things

• Automate the right things

• Govern & assure your test process

INCREASED FLEXIBILITY

• Engage TCL to help you flex your resource base



TCL ENGAGEMENT MODELS

Managed Service/Outsourced

Part-Managed Services

Flexible Resources

• Engagement at function level• Corporate goals and business unit

goals govern test policy and process• Test policy and process govern the

KPI‘s

• Engagement at program or project level

• Test policy governs process• Test process governs the KPI's

• Engagement via matrix management• Pre-Trained resource pool• Test Process governs the KPI's

Named Resources• Engagement at named resource

level• Client team governs the KPI's



OUTSOURCED SERVICE MODELD

efin

ition For long term projects or

where a Client wishes to outsource their testing delivery TCL are capable and experienced in delivering a managed service solution.

Managed service engagements are provided on a tiered basis.

The TCL team is set up with the objectives of:

- Delivering testing to the required standard

- Improving the service over each 12 month period

- Reducing the cost of the service each year

- Continuous Improvement

Ben

efits - Outsource of Risk

- Guaranteed High Quality of

Testing

- Continuous improvement

culture giving tangible

benefits over time

- Fixed Price Budgeting

- Minimum 5% cost savings

year on year

- Flexibility of resource

profiles

- Independent assurance of

software (regardless of

vendor)

Del

iver

able

s

- Single Point of Contact for

all commercial matters

- A Managed service

agreement

- Project deliverables in

accordance with process

- Process improvement

recommendations and

workshops

- Service Level Agreement

definition and reporting

- Key Performance Indicator

definition and reporting



FLEXIBLE RESOURCE MODELD

efin

ition One of the big problems

facing internal test teams is

the amount of down time

between projects, where

resources are idle and

costing the organisation

money. The flexible resource

model means that we take

on this pain and manage

the flex of resources up and

down.

Ben

efits - The internal team can be

kept fully utilised

- The expertise of our

consultants

- Utilisation of our blended

global capability

- Flexible bandwidth can

mean more projects are

completed faster

- Additional resources do not

need to be recruited

- Downtime costs are

absorbed by us; you only

pay for what you use

Del

iver

able

s

- Test assets in accordance

with project requirements

- Process Improvement

recommendations

- Metrics capture and

analysis

- Quality Review, Handover

& Rotation processes

- Flexed resources



TOOLS COMPETENCY

White Box Testing

• NUnit for .NET• Junit for JAVA• HTTP Unit• DB Unit• Mock Struts• JExplorer, CPP

Unit• Jprobe, Purify

and Quantify

Functionality Testing

• Silk Test (Segue)

• QuickTestPro

• Selenium

• Sahi, Watier,

eTest

• WinRunner,

Rational Robot

etc.

Performance /Load /Stress/Scalability

Testing

• WebLoad,

LoadRunner

• WAST

• SilkPerformer

• eLoad

Test Management Tools

• Quality Center

• Test Link

• Test Manager

Defect Tracking Tools

• ClreaQuest

• Bugzilla

• Mantis

• Jira

• WebTracker



ECONOMICS OF TESTING

SCOPE Prioritize what's important using a Risk Based approach

COST Do more for less by being more effective and more efficient

QUALITY Build quality in from the outset by engaging early in the lifecycle and using static testing techniques

TIME Deliver products and services to market quicker by accelerating projects through reduced defects and rework

BUSINESS SUCCESS

Deliver business results through increased customer satisfaction and reliable revenue channels



COMMITMENT TO YOUR IP

We are very sensitive to confidential information

All our Engineers sign an NDA with TCL

All of our Engineers are well sensitized to IP and

confidentiality of customer information

We sign an NDA with the customer before

commencement of detailed project/product

discussions.



SUMMARY

TCL

People

Process

CapabilityTrack Record

Adding Value

We provide you with a

combination of resources

that are aimed at

delivering the most robust

solutions, tailored to your

requirements.

Having a flexible yet

tangible model allows us

to maintain quality while

keeping the cost factor in

mind.



Thank You

Arun Kumar. STCL IndiaEmail : [email protected] : www.tcl-asia.com

mailto:[email protected]

http://www.tcl-asia.com/

tcl corporate sm v0.05 100510

Business

reduced cost

tcl customers

improved test service

world class solutions

software testing industry

world wide

correct cost

tclthe core purpose