WWW.TBSCG.COM

WE IMAGINE,

SOLUTIONS

ONLINE- CENTRIC

BUILD& MAINTAIN

WWW.TBSCG.COM

The Banyan Solutions Consulting Group (TBSCG) was established in 2003 to provide a local EMEA presence for the increasing number of customers looking to implement Online Centric messaging solutions.

TBSCG recognise that the merge of on- and off-line worlds is progressing

quickly as companies’ battle to acquire and then maintain their relationships with their customer base. This has led to many companies putting the owner-ship of the online centric communica-tion back in the hands of the business executives.

Here at TBSCG we believe that to fully take advantage of this opportunity, the business executives need to max-imise their understanding of the tech-nologies and solutions available to their environment. Our unique ability to help define, articulate and then implement core business strategies has allowed our existing customers to manage their brands and products in this changing landscape.

The team at TBSCG deliver compre-hensive business solutions faster than anyone in the industry. On completion

TBSCG then provide on-going solution support fulfilling the primary business aim of building long term relationships with customers.

Our customers range from the Global brands of Electrabel, Shell, FELCO, Lego and Rémy Martin, to the financial giants BNP Paribas, SWIFT and Stand-ard Life, to the equally important names like Heidelberg, Sundhed, Doosan, Unite-Students, DSV. In addition we also provide solutions to customer in lo-cal government and education.

We have offices in London, Brussels, Atlanta, a dedicated development and support centre in Wroclaw and a design and content provisioning centre in Paris.

Since TBSCG’s founding in 2003, we have completed over 80 engage-ments, and helped companies globally to improve brand loyalty, productivity and reduce operating costs by ensuring that they fully leverage the capabilities of their online presence internal content repositories, applications and associated solutions.

ABOUT TBSCGWE IMAGINE, BUILD AND MAINTAIN ONLINE-CENTRIC SOLUTIONS

OUR MOTTO ` The internet must be the centre of a company’s communication activi-ties.

` Corporate identity should be unified based on web standards.

` “Visitors” should receive a similar experience whether they browse the site, read a proposal or flick through a newsletter.

` All offline communication initiatives should be in synch with the online

MARK ANDREWS During the last 30 years, Mark has worked with many of the large IT organisations across the globe. As the CEO of TBSCG he has built an organisation that is committed to developing, delivering and maintaining Online Centric solutions that match and exceed their customers’ vision.

Our customers

The heart ofstudent living

WWW.TBSCG.COM

TBSCG have grown with a strong technology background, and we have indeed reached a high level of compe-tency in our industry.

We have implemented scores of solu-tions for our customers involving content management systems, single sign-on packages, bespoke development, ad-vanced hosting and so on.

We are partnering with technology leaders like Autonomy, Microsoft, ForgeR-ock, Rackspace, Jaguar Network, End-play, SiteCore and many more.

But today the technology landscape is changing very fast – and to be honest we would have never guessed 2 years ago where we are at the moment.

This change in the technology land-space is nothing more than the trans-lation in the IT world of the business transformation that is going on within enterprises these days. Business land-scape is moving extremely fast, and IT have to adapt. This is what we have understood since years and where we provide the more value to our customers. “Do more with less” is what we aim for. This implies to do better, faster, in one word – with more efficiency.

TBSCG’s TECH BACKGROUNDOUR MOTTO? “DO MORE WITH LESS” IN ORDER TO PROVIDE OUR CUSTOMERS WITH A GREATER EFFICIENCY

BERTRAND GILLET Born in France, Bertrand is a digital native passionate about staying ahead of the technology curve to understand what new tech can offer marketers and solution providers.

EESEME

Found From Website PDF

AN HP COMPANY

TeamSite | LiveSite | MediaBin | IDOL

Our technologies

WWW.TBSCG.COM

Our Polish office specializes in project and product delivery, and we have in-depth experience in using a range of technologies and a global project ap-proach. Quality, flexibility and profes-sionalism are the driving force behind our work. The customer always comes first! Customer expectations and cus-tomer satisfaction truly matter, so con-tacting the customer to discuss the project scope and requirements forms part of our daily routine.

Our customers are based all over Europe. The delivery department is or-ganized into three sub-teams: Enterprise operations, the Development team and

Consultancy. The average age of TB-SCG’s Polish team is approximately 35, including highly experienced senior tech-

nical specialists and a mature team of customer service staff, developers and consultants.

TBSCG’s office is in Wroclaw’s Main Square and offers amazing views over the historical city. Wroclaw is one of the most inspiring cities in Poland and is known throughout Europe as “Wroclaw, the meeting place”. Wroclaw city enjoys good transport links including a brand new airport and motorways that offer easy access to all points of the compass. The city also boasts a brand new stadium that has been specially built in prepara-tion for Euro 2012.

DELIVERY CENTRE IN WROCŁAWBASED IN WROCŁAW TBSCG’S POLISH BRANCH FOCUSES IN PROJECT AND PRODUCT DELIVERY

TOMASZ GIBAS heads up TBSCG’s Polish branch. Boasting exten-sive experience in office, team and project management gained in inter-national organizations, Tomasz’s work primarily focuses on deliveries, organizational standards and the Polish market.

OFFICE IN WROCŁAWPlac Solny 2050-063 Wrocław+48 71 71 70 200

WWW.TBSCG.COM

TBSCG’s Development Department specializes in delivering high-end soft-ware solutions including:

¨ Content Management Systems. We specialize in building complex and powerful enterprise content manage-ment systems using numerous dif-

ferent technologies. We are partners with Autonomy and have experi-ence in delivering software solutions in TeamSite, LiveSite, MediaBin, OpenDeploy, Intelligent Data Oper-ating Layer (IDOL) and WorkSite, to name but a few. We are also partners with Sitecore for products delivered in Sitecore CMS technology; End-Play for their Web Content Manage-ment platform using the Software as a Service (SaaS) model.

¨Mobile applications. We have suc-cessfully delivered a number of mo-bile solutions for iOS (iPhone and iPad) and Android devices (tablets and handhelds). We can help you build native mobile applications that can be distributed via Apple’s App-Store or Google’s Play store, as well as web applications suited to all kinds of mobile platform.

¨ Bespoke solutions. We are highly experienced in designing and build-ing bespoke applications in-line with our customers’ needs. Our portfolio includes a wide variety of projects including mobile payment systems, compliance managers, customer re-lationship managers (CRMs) and re-

cruitment platforms. If you have an idea for an application and need some help transforming that idea into reality, we’re the right people to talk to.

How we workTBSCG’s Development Department is

composed of highly skilled and experi-enced professionals capable of deliver-ing software solutions in a variety of dif-ferent technologies. We also constantly

monitor the latest trends and keep our fingers on the pulse of new technologies so we can quickly adapt them to suit your projects. Our development process is ex-tremely flexible as we use a wide range of software development methodologies including agile (i.e. Scrum) and waterfall.

We can consequently tailor our approach according to your needs.

We pay a great deal of attention to the quality of our products. Our developers create all kinds of automated tests that are then used to check an application’s behaviour. We have also introduced a continuous integration process. This helps us improve the quality of our soft-ware at every single stage in the develop-ment process, and generally gives better results than focusing on quality once the coding has already been completed.

During the development process we use several stand-alone environments. Each process typically uses at least three environments: development, user ac-ceptance testing (UAT) and production. The development environment is used by our software developers to produce the code. The UAT contains snapshots of the application for the client to check against the functional specifications. The production environment, meanwhile, is

the live environment where the applica-tion is up and running and actually be-ing used by the client. However, if your product requires different environments, we can easily adjust the architecture to suit your specific needs.

DEVELOPMENT DEPARTMENTBASED IN WROCLAW, OUR DEVELOPMENT CENTER DELIVERS HIGH-END SOFTWARE SOLUTIONS

AN HP COMPANY

TeamSite | LiveSite | MediaBin | IDOL

WWW.TBSCG.COM

SUBSCRIPTION SERVICESFOCUS ON YOUR BUSINESS, TBSCG WILL TAKE CARE OF THE REST!

SUBSCRIPTION BENEFITS ` Flexible offering. Keep your cost low and pay only for the services you really need

` Reduce capital expenditure by switching your environment to TBS-CG’s infrastructure

` Reduce business risk – spread the knowledge of your environment with our Support team

` More cost effective than other options ` No investment required in your own support infrastructure

` Access to a wide range of skilled professionals

` Preferred rate for your project work ` Proactive solution management and monitoring

` One point of contact for all the elements of your solution

` Onsite support when needed

Solutions Tailored for Your BusinessWhatever your environment is, TB-

SCG will develop the bespoke IT solu-tions you need. TBSCG will also provide consultants to supplement your internal IT team.

Extensive Enterprise CMS ExperienceThe ECM team provide 24/7 applica-

tion support for TeamSite, Sitecore and other web applications including major Open Source CMS systems, they are on hand to answer your solution sup-port queries.

The extensive knowledge of your environment enables the team to pro-vide rapid enhancements for the existing solution and advise on further develop-ment and improvements.

World-Class HostingThe Enterprise Operations Depart-

ment provide an infrastructure for your web environment and Microsoft Ex-change accounts.

They assist with the day-to-day man-agement of your IT solutions, the team will provide maintenance and updates to ensure that your environment is kept up to date.

One Point of ContactMany customers have a number of

vendors supplying the services required as part of their solution. TBSCG Support Team act as a central point of contact for all your vendors saving your team members having to deal with multiple contacts.

4 Reasons to choose TBSCG for your web application support:

WWW.TBSCG.COM

MAKE YOUR MESSAGE PACK... ... A REAL PUNCH WITH THE HELP OF OUR TEAM OF CREATIVES!

Consumer attention is pulled in a hundred different directions every minute of the day. What can you do to ensure your message actually reaches its target audience? Our team of creatives can help set your firm apart from the rest by delivering pertinent information to your clients, suppliers and partners… Design, content, user-friendliness, building your presence on social networking sites… whatever your needs, our experts are ready and waiting to help you develop your brand.

STRATEGY CONTENT DESIGN DELIVERY

Define the strategy…Defining an appropriate strategy is

the first building block in the process. The TBSCG team doesn’t simply roll up armed with ready-made solutions. We begin by conducting an in-depth audit (content, design, user-friendliness) in order to identify the strengths and weak-nesses of your firm’s existing tools. Our team of creatives then establishes which strategy your firm should adopt in or-der to tackle the problem in-hand. Do you need a purely web-based solution (website, social networking sites…)? Or an off-line solution (printed documents, promotional material, material for points of sale…)? There is no predetermined answer: each project is totally unique and has its own specific needs.

… then put it into words…Creating your message is by no

means a cookie-cutter affair: it all de-pends on the communications tools you wish to use and the intended target audi-ence. Websites and social networking sites employ totally different tones, and the person using your mobile applica-tion is looking for different information to the client who’s flicking through a bro-chure in a retail outlet. That means the message simply cannot be the same. Journalistic magazines, advertising bro-chures, corporate websites or promo-tional mini-sites… our copywriters have a true way with words, tailoring them to suit the context in question. These are people whose dreams are filled with clever copy and catchy slogans.

… and pictures.Our designers’ dreams, meanwhile,

are peppered with PhotoShop win-dows that they fill with designs for your brand new website, mobile application or printed communications. And they’re not just designers, but user experience specialists, too, so what they dream-up is user-friendly as well as being attractive. Their end-goal isn’t self-satisfaction, but rather coming up with a design that will truly convey your message. What’s more, they can help you put together your very own corporate identity to guarantee con-sistency across all your communications tools, both on- and off-line. Let them get their hands on your website, Smart-phone or tablet application, brochures, pamphlets, prospectuses and magazines … and sit back as you watch them work miracles.

WWW.TBSCG.COM

TBSCG CONSULTANCY SERVICESOUR TEAM OF CONSULTANTS SPECIALISE IN CONTENT MANAGEMENT SYSTEMS

SOME OF OUR SERVICES ` Web design ` Cloud based solutions ` Ecommerce solutions ` Content Management systems ` Web applications ` Project Management ` Web Marketing ` Hosting Services

TBSCG consultancy have now con-ducted over 30 Global client engagements, including managing projects with develop-ment, implementation and design teams spread across multiple continents deliver-ing online centric solutions for clients. We work with established organisations as well as dynamic emerging companies. Based in London with offices in Brussels, Wroclaw and soon US we bring to the table experi-ence, knowledge, innovation and insight creating clear and open dialogue with our clients and partners.

The approach we take to consultancy is one of partnership which strengthens our position with clients creating a seam-less extension to their business that al-ways has the interest of the client put as the highest priority

Working closely with you we will create a long term partnership that will help you

to organise your online centric operations and solutions giving your organisation a better insight and in turn giving the oppor-tunity to improve and create new revenue streams.

While providing you with online cen-tric solutions that will enhance your customer experience we do not forget your employees, partners and suppliers looking to ensure they are engaged and able to provide collaborative feedback.

WWW.TBSCG.COM

OUR VIDEO DEPARTMENT VIDEO, AN EASY AND EFFICIENT WAY TO ENGAGE WITH YOUR CLIENTS

WHY USE VIDEO CONTENT? ` Do your customers know how your products or services are being made? A behind-the-scenes video will do the trick.

` You know those case studies that are available on your website? Well, wouldn’t they be more attractive in video format?

` Want to give your customers some tips about how to use your product? Think video!

` Do you want to show the real faces behind your company’s success? A video interview is the perfect tool for doing just that.

` Video-based product tours can be used to describe your company’s products and services.

` And a monthly web TV broadcast is an excellent way of creating a regular appointment with your customers. These are just examples. Let’s have a chat and discuss how video can help you engage with your custo-mers!

Is video just a trendy tool?Nowadays, all websites feature video content. Not simply because it’s the latest trend, but also because it offers the most efficient way of engaging with your audi-ence. Watching video content demands far less effort than reading an article on-line, and it can consequently help boost conversion rates.

Professional broadcasting qualityUntil relatively recently, producing

video content required a pretty hefty budget. Today, however, anyone can af-ford it! A word of warning, though - video content must be both relevant and of the highest possible quality, so working with experts is absolutely vital.

The agency has introduced a number of well-defined and stringent processes to ensure you get the perfect result every single time.

Producing video content is a seven-stage process:

¨ The Brief. What is the pur-pose of the video? Do we need to adopt a promotional tone or a journal-istic one? Is the video a special report, an interview or a TV-style program? Are we talking about an ad or a viral video? Our editorial director will use his experience to identify how the video should look based on your spe-cific business needs.

¨ The Synopsis. As soon as the brief has been completed, our creative team drafts the synopsis.

¨ Preparing the shoot. The team contacts those who are due to be interviewed on-film and organises a “pre-interview” session. The aim of this session is to offer reassurance and take the drama out of the shoot.

¨ The Shoot. In most cases the shoot is a relatively small-scale affair: the editorial director and the video director are the only ones present. This not only helps keep the shoot in-budget but also ensures that those taking part don’t feel too intimidated. In some cases, however, more peo-ple are needed, such as when filming TV-style programs that require two or three cameras.

¨ Video editing. We begin by roughly editing the video in order to check the structure of the story, and then the finer editing is completed.

¨ Post-production. Graphics, lower-thirds, subtitles, music, etc. are all added during the post-production phase.

¨ Encoding and delivery. The “master” version of the video is then encoded ready for broadcast either on the web, in the point of sale, or via smartphones or tablets…

Our experiencePreviously employed as an editorial

director in an audio-visual press agency, Stéphane Hérès has devised and super-vised numerous video projects, including monthly and weekly Web TV broadcasts, an HR video platform for a leading French bank, reports for various clients such as educational organisations, and interviews for a real estate foundation.

WWW.TBSCG.COM

TBSCG AROUND THE WORLD WE WANT TO BE CLOSE TO OUR CUSTOMERS!

GBMarket HouseHigh StreetUxbridge UB8 1JN

+44 208 133 1630

BERue Ed. Tollenaere, 56/76, bte 221020 Brussels

+32 478 78 90 87

US1228 East 7th Ave.Tampa, FL 33605

+1 (347) 566-1966

FR140 bis rue de Rennes75006 Paris

+33 659 774 790

PLPlac Solny 2050-063 Wrocław

+48 71 71 70 200

ESC/ Llull, 321-329 Edificio CINC08019 Barcelona

+34 935 514 538

www.tbscg.com twitter.com/tbscg facebook.com/tbscg pinterest.com/tbscg tbs.cg/linkedin

We are on the web...

... and in the real world!

5 REASONS TO WORK WITH TBSCG FOR YOUR NEXT ONLINE PROJECT

Our byword: innovationWith their fingers constantly on the pulse of the very latest trends, TBSCG’s team of professionals relentlessly seek - out that one innovation that will boost your project’s ROI.

A multidisciplinary teamA team of experts (developers, business consultants, designers and content professionals) is put together specifically with your project in mind. That means you’re always guaranteed the perfect team for the job.

A multicultural experiencePresent in 6 different countries, a team that boasts 10 different nationalities, clients scattered all around Europe and the United States... TBSCG is a resolutely international agency, offering the guarantee of an open- minded, highly enriching approach.

On-site consultancy serviceAs TBSCG’s expertise can sometimes be needed on-site, our consultants can travel to your own workplace to assist your project team.

Constantly by your sideHaving problems using your CMS or encountering web hosting issues? Our support team is on-hand 24/7 to offer help and assistance. It is our firm belief that IT should help drive your business, not hold it back.

GBMarket HouseHigh StreetUxbridge UB8 1JN

+44 208 133 16 30

BERue Ed. Tollen-aere, 56/76, bte 221020 Brussels

+32 478 78 90 87

US1228 East 7th Ave.Tampa, FL 33605

+1 (347) 566-1966

FR140 bis rue de Rennes75006 Paris

+33 659 774 790

PLPlac Solny 2050-063 Wrocław

+48 71 71 70 200

ESC/ Llull, 321-329 Edificio CINC08019 Barcelona

+34 935 514 538