Working with Businesses like yours �

About Us

Taylor Made Computer Solutions is a specialistIT service provider based in Fareham,

Hampshire. Since 1994 we have been deliveringprofessional IT and training solutions for businesses

across the South Coast.

We are one of the Solent region’s largest and growing IT support

organisations, currently employing over 100 staff. We pride ourselves

on our exceptional customer service and ability to attract and retain

top class people.

In 2008 Taylor Made achieved 8th place in The Sunday Times Top 100 ‘Best

small companies to work for’, and attained the highest accolade of Best

Companies ‘3 stars’ award, denoting ‘extraordinary performance’. Since

then we have been further recognised for our commitment to our people

when we were one of the first companies in the UK to be awarded Investors in

People Gold standard in 2010. Taylor Made are ISO 9001:2008 certified,

demonstrating our commitment to providing a first class, quality service to our

customers every time.

Geographically focussed company

Taylor Made Computer Solutions is geographically centred on the M27

corridor, with the core of our business being across Hampshire, Dorset, East

Wiltshire and West Sussex. This enables us to provide a fast, efficient and

professional service to our customers, whilst offering the ideal working

environment for our staff, who spend less time travelling and more time dealing

with customers’ support requirements.

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Taylor Made specialises in providing IT solutionsdesigned for organisations of all sizes. From ‘pay asyou go’ procurement right through to significantbusiness changes such as opening new offices, TaylorMade have the skills, commitment and resources tosupport and enhance your business.

Our strategic approach sets us apart from other IT providers in the

region; our experienced team works hard in partnership with both our

customers and suppliers to ensure that from the very beginning the

solutions we deliver are right for your business and align with your

business goals.

What we doUsing technology to support your business

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Hosted Solutions

Online Backup

Strategy Planning

Account Management

Remote Management

Remote Monitoring

On-Site Support

ServiceDesk Direct Support

Software Development

Recycling Service

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When approached to provide IT support, or any other project, we consider that it is vital to understandthe bigger picture.

Taylor Made operate a proven engagement model that ensures your

business gets the most from any investment in IT over the long term.

During the development of a comprehensive strategy document, our

experienced team of consultants will carry out a technical audit of

existing IT systems, alongside analysis of business plans and

discussions with key staff. This enables us to take a holistic view of IT

resources and present meaningful recommendations to stakeholders.

Our aim is to reduce overall IT expenditure through careful planning thus

avoiding escalating spend associated with addressing isolated aims.

Strategic ReviewAligning IT with your business objectives

Strategy PlanningAccount Management

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SupportExpertise at hand when you need it

Taylor Made have been the trusted IT support andstrategic partner to businesses across the region for manyyears. Our technical team incorporates experiencedServiceDesk engineers, workshop services, field engineersand technical consultants.

Our Fareham based ServiceDesk is equipped with the latest secure remote

access technologies and remote management tools all designed to improve

time to fix time, minimise business interruption and ensure effective root

cause analysis. Our service delivery is underpinned by ITIL processes and all

of our team undergo ITIL training. Our ServiceDesk is backed up by a large

pool of experienced field engineers who are available to respond to issues

which cannot be resolved remotely.

itBusinessCare is our name for our IT management, monitoring and support

service, providing businesses with proactive monitoring, management and

administration of your infrastructure. This ensures that your systems are

working efficiently so you never have to worry about them.

itBusinessCare is provided as a fixed price per month solution,

tailored to businesses individual needs. We also provide

support on a block time basis, where customers

purchase a block of hours, which can then be used

for assistance when needed. Alternatively, we can

provide complete outsourcing contracts for those

businesses who want to benefit from a high

quality, cost effective and consistent support

service over an extended period.

Remote ManagementRemote MonitoringOn-Site SupportServiceDesk Direct Support

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With the increase in available bandwidth at even themost remote locations and with the need for businessesto reduce upfront expenditure for IT equipment, hostedsolutions are rapidly becoming the preferred option fora businesses’ IT strategy.

A hosted solution is the provision of your IT needs, with quick and

simple access to your desktop applications and data, from anywhere

in the world, at any time. Taylor Made’s hosted solutions require no in-

house servers, therefore reducing power, cooling and space

requirements and providing more office space for your core business

functions. Economies of scale enable even the smallest business to

benefit from the enterprise-class infrastructure and fault tolerance

provided, with agreed monthly costs and little up-front capital

expenditure located in secure, purpose built datacentres.

Whether it is your equipment we host, or our platforms your IT

resides on, you have the reassurance of prompt, professional and

proactive support from one of the regions most established and

respected IT firms.

Hosted SolutionsThe Cloud is not a solution, its a journey

Hosted SolutionsOnline Backup

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Taylor Made have been working with businesses over many years to ensure that business operationsare resilient to IT failure and that systems can berecovered quickly should the worst happen.

Our experienced team of consultants work with businesses

across the region to deliver cost effective and resilient

infrastructure, sized to meet individual requirements.

Examples of our areas of expertise and experience include:

• Highly available Blade and Virtual Server platforms

• High performance remote working solutions

• Sophisticated backup, archiving and recovery solutions

• Real world experience of successfully working with

businesses through fire, floods and long term mains and

communications failures.

Business ContinuitySupport you can rely on

Disaster Recovery

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Migration PlanningPutting the pieces together

Our team of skilled and experienced solution architectsand engineers can eliminate the risks involved with ITmigration projects whilst ensuring that projects aredelivered on time and to budget.

We can handle simple server changes right through to highly

complex projects and will have taken other businesses

through the process many times before.

Our areas of expertise include:

• Server consolidation and virtualisation, including

capacity planning

• Microsoft exchange 2007 and 2010 migrations

• Windows Active Directory

• Office consolidations, mergers and acquisitions

• Desktop consolidation and migrations including

XXCitrix and VDI

• Migration to integrated IP communications

XXtechnologies for voice and data from standard

XXtelephone systems

• Novell NetWare and GroupWise migrations

• Lotus Notes migrations

Strategy PlanningAccount Management

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Taylor Made have been developing bespoke softwareapplications for over 15 years.

From entry-level websites to full on bespoke line of business

applications and everything in between. Websites, intranets, extranets,

business intelligence, reporting, databases, windows applications,

email archiving solutions, smartphone apps and more.

Our team is experienced in Microsoft SharePoint implementation and

have created our own affordable packaged solution for document

management, SharePoint At-A-Click.

We can bring your applications and data together to deliver business

intelligence when and where it is needed.

We are able to design and deliver custom software to exactly match

and compliment your business requirements.

We have a team with a combined experience of over 100 years in

the software development industry, with an excellent track record for

delivering software on time and to budget.

Software DevelopmentSupport you can rely on

@Software Development

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Recycling

Enabling greener working

Taylor Made are an environmentally aware companycommitted to the responsible disposal anddecommissioning of IT and communicationsequipment. We offer a full recycling service thatincludes the collection of equipment as well ascertification to prove that any data has been erased to fulfil a customer’s security requirements.

Our service meets the requirements of Recycling & Environmental

Disposal regulations and complies with:

• BS EN ISO 14001

• WEEE Directive 2003

• Data Protection Act 1998

• Hazardous/ Special Waste Regulations

• Environmental Protection Act 1990

• Landfill (England & Wales) Regulations 2002

Recycling Service

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� CLICK HERE TO SUBMIT AN ENQUIRY

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Leroux House, Cams Hall Estate, Fareham, Hampshire PO16 8UL

e enquiries@tmcs.co.ukw www.tmcs.co.uk

For more information on how Taylor Made could support your business,call us on 01329 239900 or visit www.tmcs.co.uk

it Solutions… Taylor Made for your Business

@HostedSolutions

OnlineBackup

StrategyPlanning

AccountManagement

RemoteManagement

RemoteMonitoring

On-SiteSupport

ServiceDeskDirect Support

SoftwareDevelopment

RecyclingService