taxicab industry data report - province of manitoba · 2018-05-04 · taxicab industry data report...

1

Taxicab Industry Data Report – Updated: July 2016

TAXICAB INDUSTRY DATA REPORT For Taxicab & Limousines operating in the City of Winnipeg

For the Period of January 1 to June 30, 2016.

Prepared by:

Taxicab Board 200-301 Weston Street Winnipeg, Manitoba R3E 3H4 T : 204 945-8919 F: 204 948-2315

http://www.gov.mb.ca/ia/taxicab/taxicab.html

http://www.gov.mb.ca/ia/taxicab/taxicab.html

2


Table of Contents

1. Population………………………………………………………………………p.3-4

2. Taxicab Licence by Category ………………………………………….….…..p.5

3. Taxicabs by make model and year……………………………………..……..p.6

i. Average age of Taxicabs ………………………………………p. 7

ii. Make and Model of Standard Taxis by Company……………p.8

iii. Accessible Taxicab by Make and model………………………p.9

iv. Handicab Van by Make and model………………………….…p.10

4. Limousine by make, model year and company………………………………p.11 -13

5. Sale Transfer Values ……………………………………………………………p. 14-16

6. Airport Trips for Taxis and Limousines………………………………………..p.17- 22

7. Taxicab Driver’s Licence Issued ……………………………………………….p. 23

8. Temporary Permits issued by the Board 2015-2016…………………………p. 24

9. Business Licence Applications …………………………………………………p. 25-26

10. Complaint Statistics………………………………………………………. ……..p. 27

3


Population (Ratio per Taxicab)

The population numbers reflected in the above chart is collected from the 2011 Census. **The City of Winnipeg website reflects that the total population of Winnipeg in 2015 was 718,400.** http://www.winnipeg.ca/cao/pdfs/population.pdf

City Population Number of Handivans/Accessible

Number of Taxicabs

Number of Limousines

Passenger Ratio per Taxicab

Calgary 1,214,839 155 1,311 242 927

Edmonton 1,159,869 85 1,235 241 939

Quebec City 765,706 638 1,200

Ottawa 1,236,324 188 1,001 1,235

Winnipeg 730,018 121 410 111 1,781

Hamilton 721,053 14 419 16 1,721

Regina 210,556 5 120 25 1,755

Halifax 390,328 5 1,000 99 390

Toronto 5,583,064 85 3,451 1,930 1,618 Reference: http://www12.statcan.gc.ca/census-recensement/2011/dp-pd/hlt-fst/pd-pl/Table-Tableau.cfm?LANG=Eng&T=205&S=3&RPP=50

Winnipeg Population

Total Population Disabled

1986 625,304 37,000 1991 652,354 38,601 1997 677,209 40,072 2000 681,100 40,302 2002 693,700 41,574 2004 702,600 41,574 2006 707,500 41,864 2007 712,700 42,172 2008 731,600 43,290 2009 742,400 43,929 2010 753,600 44,592 2011 730,018 43,196 It is estimated that 16.9% of Manitoba's pouplation 15 years and older have a disablility

Reference: Stats Canada - Catalogue no 89-579 pg. 53/78

http://www.winnipeg.ca/cao/pdfs/population.pdf

http://www12.statcan.gc.ca/census-recensement/2011/dp-pd/hlt-fst/pd-pl/Table-Tableau.cfm?LANG=Eng&T=205&S=3&RPP=50



4


Population (con’t)

Population Ratio per Taxicab Standard Taxi HV/AT

1986 1,563 407

1991 1,631 424

1997 1,656 440

2000 1,665 443

2002 1,696 457

2004 1,718 457

2006 1,730 460

2007 1,743 474

2008 1,784 451

2009 1,811 418

2010 1,838 413

2011 1,781 386

Population Ratio is calculated by Total Population/# Taxicabs

625,000

650,000

675,000

700,000

725,000

750,000

775,000

Winnipeg Population

5


Taxicab Licences by Category

Sta

nda

rd T

axis

(S

T)

Acce

ssib

le T

axis

(A

T)

Han

di-C

ab

Va

ns (

HV

)S

tan

da

rd L

imo

(S

L)

Pre

miu

m L

imo (

PL)

Cla

ssic

Lim

o (

CL

)E

xe

cutive

Ca

rs (

EC

)S

pecia

lty V

ehic

le L

imo

(SV

)

Sp

ecia

lty V

ehic

le B

us

(SV

) Total Vehicles

per Company

Limo usines B us

Taxicab Companies

All Access Taxi 5 5

Blueline 1 8 9

Co-up Taxi 1 1

Crown Taxi 1 1

Dignity Taxi 9 9

Duffy's Taxi 176 4 180

One Ethiopia Taxi 1 1

Spring Taxi 10 10

Unicity Taxi 231 4 235

United Plus Taxi 1 1 2

UniJet Taxi 5 5

Yellow Taxi 1 1

Handi-Van Companies

Belle's Express Transit 5 5

DASCH 1 1

Dependable Dispatch Service 1 1

Divine Transit Services 2 2

Go Orderly 3 3

Handi-Helper Transit 9 9

Holy Care Transit 4 4

Maple Leaf Transit 10 10

Preferred Transport Dispatch Service 3 3

Silver Bullet Dispatch Services 1 1

Spring Transit 1 1

Vital Transit 30 30

Wheelchair Service of Manitoba Inc. 17 17

Limousine Companies

38 Limousine Service 1 1

A - People's Limousine Service 1 1

A - Royal Limousine Service 1 1 2

AA Empire Limousine Service 2 2

Ambassador Limousine 1 1 1 3

City Best Limousine 1 1

Crown Limousine 1 1 2

Diamond Limousine 1 1 2

Executive Limousine 2 3 2 7

Five Star Limousine Service 3 3 5 11

Friendly Limousine 1 1

Hollywood Limousine 3 1 12 7 1 24

Limo XTRA 1 1 2

London Limos 8 1 12 4 1 26

Nationwide Limousine 1 1

Paradise Limousine 1 1

Platinum Limousine 1 1 2

Rainbow Limousine 1 1 2

Ruby's Limousine Service 1 1

Sunshine Transit Limousine 1 1 2

Winnipeg Coach 1 1

Winnipeg Limo 4 4 1 1 10

Totals (vehicle type) 410 49 88 33 1 2 41 23 4 651

Limo usines

6


Taxi Vehicles

(Make & Model)

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Totals

Toyota

Camry 1 1 1 1 4

Corolla 1 1

Prius 6 12 22 23 119 67 5 1 77 33 22 16 1 1 405

Total Vehicles 6 13 22 23 120 68 6 1 77 33 23 16 1 1 410

Current Age of Taxicabs by vehicle model year As of: June 30, 2016

6

13

22 23

120

68

6 1

77

33

23

16

1 1

0

20

40

60

80

100

120

Age

of Ta

xi

Years

7


Average Age of Taxis - throughout the years 2007-2016

Year 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Vehicle Age 6 yrs 3 yrs 3 yrs 4 yrs 4 yrs 4 yrs 5 yrs 5 yrs 6 yrs 6 yrs

**This chart reflects the average model year of vehicles operating as taxicabs. In 2009 the average vehicle model year of Taxicabs was 3 years. In 2016 the average vehicle model year of Taxicabs has increased to 6 years**

0

2

4

6

8

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Average Age of taxicabs/year

8


Standard Taxis by Make & Company

Unicity 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Totals

Toyota

Camry 1 1 1 3

Prius 2 2 8 48 43 2 1 62 25 18 16 1 228

Total Vehicles 3 2 8 49 43 3 1 62 25 18 16 1 231

2016

Totals Unicity Duffy's Blueline Crown

United

Plus

Toyota 231 176 1 1 1

Average Vehicle Age 5 8 7 10 8

Duffy's 2004 2005 2006 2007 2008 2009 2010 2012 2013 2014 2017 Totals

Toyota

Camry 1 1

Corolla 1 1

Prius 6 10 19 15 70 23 3 15 8 4 1 174

Total Vehicles 6 10 19 15 70 24 3 15 8 5 1 176

Independent Companies 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Totals

Toyota Prius

Blueline 1 1

Crown 1 1

United Plus 1 1

Total Vehicles 1 0 1 1 0 0 0 0 0 0 3

9


Accessible Taxis by Make & Company

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Totals

All Access Taxi

Dodge Grand Caravan 1 2 3

Toyota Sienna 2 2

Blueline Taxi


Toyota Sienna 1 1 1 2 1 6

Co-Up Taxi

Toyota Sienna 1 1

Dignity Taxi

Dodge Grand Caravan 1 1

Mobi MV-1 1 1

VPG MV-1 4 1 2 7

Duffy's Taxi


Toyota Sienna 2 2

One Ethiopia Taxi


Spring Taxi

Dodge Grand Caravan 1 1 1 1 4

Toyota Sienna 1 1 1 2 1 6

Unicity Taxi

Chevrolet Uplander EXT 1 1 2

Ford Transit Connect XLT 1 1

Pontiac Montana SV6 EXT 1 1

UniJet Taxi

Dodge Grand Caravan 1 1 1 1 1 5

United Plus Taxi


Yellow Taxi

Ford Freestar SEL 1 1

Total Vehicles 1 4 5 2 1 5 3 5 4 10 8 1 49

10


Handivans by Make & Company

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2014

2015

2016

Totals

Be lle 's Expre ss Tra nsit

Chevrolet Uplander 1 1 2

Ford E450 1 1

Pontiac Montana 1 1 2

DASCH

Ford E450 1 1

De pe nda ble Dispa tc h Se rvic e

Toyota Sienna LE 1 1

Divine Tra nsit Se rvic e s

Chevrolet Uplander 1 1


Go Orde rly



Ha ndi- He lpe r Tra nsit



Toyota Sienna LE 1 2 2 1 6

Holy Ca re Tra nsit


Ford Freestar 2 2


Ma ple Le a f Tra nsit



Ford E350 1 1

Ford E450 1 1

Pre fe rre d Tra nsport Dispa tc h


Ford Freestar Sport 2 2

Sunshine Tra nsit Se rvic e s

Pro- Master 2500 1 1

Silve r Bulle t Dispa tc h


Spring Tra nsit

Pontiac Montana 1 1

Vita l Tra nsit Se rvic e s

Ford E350 1 5 1 3 3 13

Ford E450 1 2 1 2 1 2 3 4 1 17

Whe e lc ha ir Se rvic e s of Ma nitoba

Ford E350 1 2 3 1 1 1 1 10

Ford E450 1 1 1 1 1 1 1 7

Tota l Ve hic le s 3 1 4 5 8 3 5 2 3 19 9 10 2 5 2 2 1 3 1 88

11


All Limousine Categories

(by Make & Model)

1938 1991 2000 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Totals

Classic

Lincoln Tow n Car 1 1

Plymouth Sedan 1 1

Executive Car

Cadillac DTS 1 1

Chrysler 300 1 1 2 4

Ford Expedition 1 1

Ford Flex 1 1

Ford Taurus 1 1 1 3

GMC Yukon Hybrid 1 1

Jaguar XJL 1 1

Mercedes 1 1

Lincoln Tow n Car 2 4 4 1 2 1 14

Lincoln MKS 1 1

Lincoln MKT 1 1 1 6 9

Lexus LS 460 1 1

Lexus ESH 1 1

Lexus Sedan ES300H 2 2

Premium

Bentley Continental 1 1

Chrysler 300 0

Standard

Chrysler 300 1 1

Ford Excursion 1 1

Lincoln Navigator 1 1

Lincoln Tow n Car 2 4 15 3 5 1 30

Speciality

ABC M1035 - Bus 0

Cadillac Escalade 1 1 1 3

Chevrolet Tahoe 1 1

Ford E250 1 1

Ford E350 0

Ford E450 0

Ford F550 1 1

Ford Excusion 1 3 4

Ford Expedition 1 4 1 1 7

Freightliner MB55 1 1

GMC 1 1

GMC Yukon 1 1

Hummer H2 1 1 2

Lincoln Navigator 1 2 3

Mercedez Sprinter 1 1

MCI E4505 0

Mobi MV 1 1 1

Total Vehicles 1 1 1 3 7 20 10 13 13 5 6 6 3 3 7 5 104

12


Model year of All Limousines/Executive Cars

Current Age of All Limousines/Executive Cars (by model year)

As of: June 30, 2016

Model Year Speciality Standard Classic Executive Premium

1938 1

1991 1

2000 1

2003 1 2

2004 1 6

2005 3 15 2

2006 2 3 5

2007 4 5 4

2008 7 2 3 1

2009 2 3

2010 2 4

2011 1 5

2012 3

2013 3

2014 1 6

2015 2 3

27 33 2 41 1

1 1 1

3

7

20

10

13 13

5

6 6

3 3

7

5

0

4

8

12

16

20

24

28

1938 1991 2000 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

13


Current Average Age of Limousines

Standard 2005 10.73 years

Classic 1965 51.50 years

Executive Car 2010 5.80 years

Specialty Veh. 2008 8.19 years

Premium Veh 2008 8.00 years

Population Ratio per Limousine/Executive Car

Current Population 730,018

Standard 22,122 :1 Classic 365,009 :1 Executive Car 17,805 :1 Specialty Veh. 27,038 :1 Premium Veh 730,018 :1

14


Sale Transfer Values for Taxicab Business Licences

by category

** $1 value means the transfer of Taxicab Business Licence was between a spouse and/or family member

** $1 sale transfer value was not counted in determining the average sale transfer value

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Overall

High 227,000 289,000 285,000 410,000 414,000 425,000 540,000 545,000 515,000 430,000 406,000

Low 1 1 1 1 1 1 1 1 1 100,000 1

Average 128,605 156,815 185,756 222,030 298,174 344,612 388,905 413,063 430,889 378,397 405,500

Taxicabs

High 227,000 289,000 285,000 410,000 414,000 425,000 540,000 545,000 515,000 430,000 406,000

Low 1 1 1 1 1 1 1 1 1 150,000 1

Average 128,605 185,469 223,174 222,030 328,073 381,502 423,897 432,071 484,750 402,435 405,500

Limousines

High 97,200 150,000 158,000 - 146,500 188,000 190,000 - 120,000 170,000 -

Low 97,200 1 100,000 - 92,250 100,000 1 - 120,000 100,000 -

Average 97,200 138,333 140,286 - 115,200 142,000 180,625 - 120,000 130,000 -

Handi-vans

High - - 3,164 22,000 40,000 1 1,000 - - - -

Low - - 3,164 22,000 40,000 1 1,000 - - - -

Average - - 3,164 22,000 40,000 1 1,000 - - - -

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

High 227,00 289,00 285,00 410,00 414,00 425,00 540,00 545,00 515,00 430,00 406,00

Low 1 1 1 1 1 1 1 1 1 150,00 1

Average 128,60 185,46 223,17 222,03 328,07 381,50 423,89 432,07 484,75 402,43 405,50

-

100,000

200,000

300,000

400,000

500,000

600,000

Taxicab Sale Transfer Values

High

Low

Average

15


Average Sale Transfer Values

(by licence category)

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Taxicabs $128,605 $185,469 $223,174 $222,030 $328,073 $381,502 $423,897 $432,071 $484,750 $402,435 $405,500

Limousines $97,200 $138,333 $140,286 $0 $115,200 $142,000 $180,625 $0 $120,000 $130,000 $0

Handi-vans $0 $0 $3,164 $22,000 $40,000 $1 $1,000 $0 $0 $0 $0

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Taxicabs $128,605 $185,469 $223,174 $222,030 $328,073 $381,502 $423,897 $432,071 $484,750 $402,435 $405,500

Limousines $97,200 $138,333 $140,286 $0 $115,200 $142,000 $180,625 $0 $120,000 $130,000 $0

Handi-vans $0 $0 $3,164 $22,000 $40,000 $1 $1,000 $0 $0 $0 $0

$0

$50,000

$100,000

$150,000

$200,000

$250,000

$300,000

$350,000

$400,000

$450,000

$500,000

$550,000

Average Sale Transfer Values by Licence Category

16


Taxicab Sale Transfers Values by year

Limousine Sale Transfers Values by year

Handicab Van Sale Transfers Values by year

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Taxicabs

High 227,000 289,000 285,000 410,000 414,000 425,000 540,000 545,000 515,000 430,000 406,000

Low 1 1 1 1 1 1 1 1 1 150,000 1

Average 128,605 185,469 223,174 222,030 328,073 381,502 423,897 432,071 484,750 402,435 405,500

17


Monthly Taxicab Trips

(From the Airport)

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

JAN 16,834 19,347 21,456 20,919 19,764 21,233 23,446 23,464 25,894 23,877 23,528

FEB 17,278 19,720 22,661 21,326 19,886 20,482 23,259 23,545 24,683 24,327 27,450

MAR 18,568 20,453 22,090 21,084 21,497 22,382 24,391 23,392 27,187 28,105 25,970

APRIL 16,365 18,066 20,887 19,228 19,043 18,530 22,054 24,402 22,936 23,827 23,989

MAY 17,509 20,616 20,232 18,869 18,887 20,405 23,389 22,959 21,850 22,865 26,100

JUN 17,729 20,456 21,158 18,521 20,262 17,351 20,547 22,746 25,273 27,754 27,552

JUL 13,988 15,136 17,619 15,286 15,612 17,371 19,140 20,483 20,183 22,361

AUG 15,213 16,903 17,881 16,679 16,495 18,231 18,628 20,152 20,756 21,400

SEP 18,085 19,275 20,957 18,530 20,115 20,055 20,683 22,744 25,559 23,880

OCT 20,017 22,220 22,436 20,664 21,682 22,115 25,651 23,976 26,520 25,416

NOV 19,945 20,380 20,807 18,806 21,108 22,534 22,550 21,100 21,961 25,510

DEC 15,787 16,955 18,169 17,126 21,194 18,881 32,474 21,979 22,927 21,735

Year End

Totals 207,318 229,527 246,353 227,038 235,545 239,570 276,212 270,942 285,729 291,057 154,589

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

1st quarter 52,680 59,520 66,207 63,329 61,147 64,097 71,096 70,401 77,764 76,309 76,948

2nd quarter 51,603 59,138 62,277 56,618 58,192 56,286 65,990 70,107 70,059 74,446 77,641

3rd quarter 47,286 51,314 56,457 50,495 52,222 55,657 58,451 63,379 66,498 67,641

4th quarter 55,749 59,555 61,412 56,596 63,984 63,530 80,675 67,055 71,408 72,661

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Taxi Airport Quarterly Stats

1st quarter

2nd quarter

3rd quarter

4th quarter

18


Monthly Limousine and Executive Car Trips

(From the Airport)

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

JAN 1,763 1,837 2,144 1,988 2,258 2,015 1,659 2,015 1,301 2,801 2,442

FEB 1,862 1,703 2,089 1,839 2,094 1,927 1,748 1,927 2,650 2,805 2,845

MAR 1,910 2,141 2,192 1,737 2,084 2,169 2,023 2,169 1,368 3,365 2,707

APRIL 1,844 2,125 1,773 1,854 2,044 2,012 3,296 2,012 2,987 2,998 2,597

MAY 1,751 2,182 1,810 1,986 2,210 1,836 1,893 1,836 3,304 2,814 2,655

JUN 1,809 1,875 1,763 1,903 2,235 2,046 1,804 2,046 3,031 3,260 2,844

JUL 1,360 1,417 1,533 1,426 1,679 1,624 1,704 1,624 945 2,438

AUG 1,397 1,574 1,609 1,578 1,326 1,725 1,363 1,725 994 2,243

SEP 1,742 1,882 2,016 1,956 1,633 2,093 1,559 2,093 1,381 2,816

OCT 2,172 2,159 1,762 2,094 1,551 2,147 2,029 2,147 1,131 2,629

NOV 2,207 2,068 1,893 1,953 1,951 1,925 1,903 1,925 919 2,478

DEC 1,615 1,542 1,679 1,768 1,489 1,439 1,587 1,439 1,090 1,991

Year End

Totals 21,432 22,505 22,263 22,082 22,554 22,958 22,568 22,958 21,101 32,638 16,090

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

1st quarter 5,535 5,681 6,425 5,564 6,436 6,111 5,430 6,111 5,319 8,971 7,994

2nd quarter 5,404 6,182 5,346 5,743 6,489 5,894 6,993 5,894 9,322 9,072 8,096

3rd quarter 4,499 4,873 5,158 4,960 4,638 5,442 4,626 5,442 3,320 7,497

4th quarter 5,994 5,769 5,334 5,815 4,991 5,511 5,519 5,511 3,140 7,098

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

10,000

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Limousine Airport Quarterly Stats

1st quarter

2nd quarter

3rd quarter

4th quarter

19


Executive Cars Monthly Vehicle Trips

(From the Airport)

2012 Executive

2013 Executive

2014 Executive

2015 Executive

2016 Executive

JAN 1619 1,769 837 2,451 2,130

FEB 1709 1,703 2,229 2,505 2,537

MAR 1977 1,976 1,040 3,114 2,466

APR 2791 1,803 2,673 2,806 2,419

MAY 1547 1,632 2,902 2,725 2,524

JUN 1412 1,853 2,857 3,150 2,750

JUL 1239 1430 822 2,364 0

AUG 1035 1566 812 2,105 0

SEP 1268 1973 1247 2,697 0

OCT 1704 2071 1012 2,494 0

NOV 1587 1905 752 2,301 0

DEC 1234 1422 876 1,841 0

Year End Totals 19,122 21,103 18,059 30,553 14,826

2012 Executive

2013 Executive

2014 Executive

2015 Executive

2016 Executive

1st Quarter 5,305 5,448 4,106 8,070 7,133

2nd Quarter 5,750 5,288 8,432 8,681 7,693

3rd Quarter 3,542 4,969 2,881 7,166 0

4th Quarter 4,525 5,398 2,640 6,636 0

Year End Totals 19,122 21,103 18,059 30,553 14,826

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

10,000

2012 Executive 2013 Executive 2014 Executive 2015 Executive 2016 Executive

Executive Quarterly Trips From the Airport

1st Quarter

2nd Quarter

3rd Quarter

4th Quarter

20


Executive Cars Monthly Vehicle Trips

On Demand vs. Prebooked trips

(From the Airport)

2015 Executive - on demand

2016 Executive - on demand

2015 Executive

- pre-arranged

2016 Executive -

pre-arranged

JAN 945 910 1,506 1,220

FEB 951 1,121 1,554 1,416

MAR 1,096 1,067 2,018 1,399

APR 997 1,103 1,809 1,316

MAY 1,016 1,210 1,709 1,314

JUN 1,105 1,231 2,045 1,519

JUL 892 1472

AUG 834 1271

SEP 999 1698

OCT 1071 1423

NOV 1049 1252

DEC 891 950

Year End Totals 11,846 6,642 18,707 8,184

2015 Exec - on demand

2016 Exec - on demand

2015 Exec - pre-

arranged

2016 Exec - pre-

arranged

1st Quarter 2,992 3,098 5,078 4,035

2nd Quarter 3,118 3,544 5,563 4,149

3rd Quarter 2,725 4,441

4th Quarter 3,011 3,625

Year End Totals 11,846 6,642 18,707 8,184

21


Standard Limousine Monthly Vehicle Trips

(From the Airport)

2012 Limos 2013 Limos 2014 Limos 2015 Limos 2016 Limos

JAN 23 234 361 312 270

FEB 17 159 326 283 273

MAR 22 153 263 243 209

APR 494 190 222 184 152

MAY 339 147 148 87 104

JUN 378 131 165 97 78

JUL 454 154 115 63

AUG 322 118 168 125

SEP 284 80 111 112

OCT 309 58 106 127

NOV 298 6 155 171

DEC 337 4 194 138

Year End Totals 3,277 1,434 2,334 1,942 1,086


1st Quarter 62 546 950 838 752

2nd Quarter 1,211 468 535 368 334

3rd Quarter 1,060 352 394 300

4th Quarter 944 68 455 436

Year End Totals 3,277 1,434 2,334 1,942 1,086

0

200

400

600

800

1,000

1,200

1,400


Limos Quarterly Trips

1st Quarter

2nd Quarter

3rd Quarter

4th Quarter

22


Specialty Vehicle Limousine Monthly Vehicle Trips

(From the Airport)

2012 Stretch SUV

2013 Stretch SUV

2014 Stretch SUV

2015 Stretch SUV

2016 Stretch SUV

JAN 17 12 31 38 42

FEB 22 65 21 17 35

MAR 24 40 20 8 32

APR 11 19 47 8 26

MAY 7 57 18 2 27

JUN 14 62 9 13 16

JUL 11 40 8 11

AUG 6 41 14 13

SEP 7 40 23 7

OCT 16 18 13 8

NOV 18 14 12 6

DEC 16 13 20 12

Year End Totals 169 421 236 143 178

2012 Stretch SUV

2013 Stretch SUV

2014 Stretch SUV

2015 Stretch SUV

2016 Stretch SUV

1st Quarter 63 117 72 63 109

2nd Quarter 32 138 74 23 69

3rd Quarter 24 121 45 31

4th Quarter 50 45 45 26

Year End Totals 169 421 236 143 178

0

20

40

60

80

100

120

140

160

2012 Stretch SUV

2013 Stretch SUV

2014 Stretch SUV

2015 Stretch SUV

2016 Stretch SUV

Stretch SUV Quarterly Trips

1st Quarter

2nd Quarter

3rd Quarter

4th Quarter

23


Taxicab Driver Licence Issued Information obtained from the Departmental Annual Report for Fiscal Year

2005/06 2006/07 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16

Taxicab Driver Licences 1635 1427 2329 1972 1881 1720 2250 2301 1996 2480 2607

Renewals 1482 1261 2071 1714 1654 1420 1987 2028 1733 2143 2298

New 153 166 258 258 227 300 263 273 263 337 309

**Information obtained from Annual Revenue ending March 31 **

0

50

100

150

200

250

300

350

400

2005/06 2006/07 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16

New Taxicab Driver Licences

0

500

1000

1500

2000

2500

2005/06 2006/07 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16

Taxicab Driver Licence Renewals

24


Temporary Permits Issued

25


Taxicab Business Licence Applications January 2015 – June 2016

2016

2015

Heari

ng

Date

Do

cket

No

.

Ap

pli

can

t N

am

e

Aff

ilia

ted

Co

mp

an

y

Ap

pli

cati

on

Lic

en

ce T

yp

e

No

n-c

on

vert

ible

No

n-t

ran

sfe

rab

le

No

Air

po

rt s

oli

cit

ati

on

Issu

e D

ate

Decis

ion

Bo

ard

No

.

February 17, 2016 010/2016 Gary Jakeman Sunshine Transit 1 HV x x x May 12, 2016 Approved 795

February 17, 2016 010/2016 Gary Jakeman Sunshine Transit 1 HV Denied

March 16, 2016 029/2016

Akbar

Mohammadafzali

A People's

Limousine Service 1 EC Denied

March 16, 2016 044/2016 om Express Inc.

Dependable

Dispatch Service 2 HV Denied

May 25, 2016 063/2016 Cameran Sadeq All Access Taxi 1 AT Denied

June 8, 2016 066/2016 Western Taxi Inc. All Access Taxi 10 AT Denied

Hea

ring

Dat

e

Doc

ket N

o.

App

lican

t Nam

e

Affi

liate

d C

ompa

ny

App

licat

ion

Lice

nce

Type

Non

-con

vert

ible

Non

-tran

sfer

able

No

Air

port

sol

icita

tion

Issu

e D

ate

Dec

isio

n

Boa

rd N

o.

March 11, 2015

022/2015

Prabhpreet Sohi

& Amolak Sarai City Best Limo 3

Executive Car &

Specialty Vehicle

Limousine Denied

March 11, 2015

023/2015

Roger Vij

Om Express Inc

o/a Dependable

Dispatch Services 1 Handicab Van Denied

April 8, 2015

051/2015

Gerry Maeren

Wheelchair Service

of Manitoba 3 Handicab Van Denied

April 8, 2015 052/2015 Cameran Sadeq Dignity Taxi 1 Accessible Taxi Denied

April 22, 2015 055/2015 Aklilu Babore Ibex Taxi Services 20 Standard Taxi Denied

May 6, 2015

067/2015 Benjamin Gillies

& Steven

Stothers

6315594 MB Ltd.

o/a Wpg Trolley

Company 1 SVL-Bus x x x May 6, 2015 Approved 1009

August 5, 2015 099/2015 Kamal Solaimani Spring Taxi 8 Accessible Taxi X X X October 7, 2015 Approved

0835

0836

0837 &

0839

September 2, 2015 098/2015

Amolak Sarai &

Prabhpreet Sohi City Best Limo 3

Executive Car &

Specialty Vehicle

Limousine Denied

September 2, 2015 101/2015 Wasiq Razzaq

Tulip Limousine

Service 4 Executive Car Denied

September 16, 2015 104/2015 Duffy's Taxi (1996) Ltd.Duffy's Taxi 20 Accessible Taxi Denied

September 16, 2015 105/2015 Unicity Taxi Ltd. Unicity Taxi 20 Accessible Taxi Denied

September 23, 2015 106/2015 Clarence Falk

5615936 Manitoba

Ltd. o/a 38

Limousine Service 4

Classic Limousine,

Specialty Vehicle

Limousine &

Executive Car X X X Approved

September 23, 2015 118/2015

Jarnail Turka &

Rahim Bilal Paradsie Limousine 1 Executive Car Denied

September 23, 2015 051/2015 Gerry Maeren

Wheelchair Service

of Manitoba 3 Handicab Van X X X February 1, 2016 Approved

0792,

0793 &

0794

October 21, 2015 119/2015 Aklilu A. Babore Peace Taxi Line 1 Standard Taxi Denied

November 4, 2015 134/2015 Jai Inder Singh Sandhu

AA Empire

Limousine 3

Standard Limousine

& Executive Car Denied

December 16, 2015 142/2015

Hossein

Atashgaran &

Saleh

Khoshkebari

Ruby's Limousine

Service 1 Executive Car Denied

26


Taxicab Business Licence Applications January 2008 – June 2016

** This chart reflects approved and denied applications through the years up until June 30, 2016

0

50

100

150

200

250

300

350

400

450

500

550

2008 2009 2010 2011 2012 2013 2014 2015 2016

Taxicab Business Licence Applications

Approved

Denied

27


Complaints

Total % of complaints and dispositions in regards to the categories identified below:

(e.g. in 2016 6% of complaints was in regards to Service Refusal)

COMPLAINTS2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Service Refusal 4% 8% 6% 4% 2% 3% 2% 2% 2% 3% 6%

Service Poor 7% 5% 7% 4% 4% 3% 3% 4% 6% 15% 9%

Driver Conduct 38% 38% 26% 36% 43% 34% 38% 47% 37% 37% 21%

Driver Appearance 0% 1% 0% 0% 0% 0% 0% 0% 0% 0% 0%

Driver Road Habits 9% 8% 12% 15% 14% 22% 15% 17% 3% 17% 18%

Taxi Condition 5% 4% 4% 3% 1% 5% 3% 2% 15% 0% 3%

Articles Lost/Collateral 4% 4% 5% 3% 4% 5% 2% 3% 4% 4% 12%

Overcharge 11% 10% 10% 9% 14% 5% 6% 6% 5% 8% 3%

General Complaints 1% 2% 2% 0% 0% 0% 0% 0% 0% 1% 4%

Police Referrals/MPI 1% 3% 5% 7% 4% 2% 3% 1% 4% 2% 1%

Other 5% 3% 5% 4% 2% 4% 3% 1% 6% 0% 4%

Meter Not On 4% 5% 3% 3% 4% 5% 8% 9% 5% 6% 5%

Cell phone 6% 4% 7% 6% 5% 9% 15% 6% 6% 1% 4%

Dispatch Company 3% 3% 4% 7% 2% 3% 0% 2% 1% 1% 7%

Illegal Operator 1% 3% 5% 1% 1% 0% 0% 1% 0% 1% 2%

Total Number of Complaints 182 181 285 239 149 156 158 117 130 121 131

DISPOSITIONS2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Resolved 3% 6% 7% 13% 6% 1% 3% 0% 8% 20% 27%

Insufficient Information 4% 6% 3% 5% 4% 0% 0% 3% 3% 6% 14%

No Written Statement 46% 45% 40% 46% 56% 65% 59% 56% 32% 42% 27%

Show Cause 4% 7% 2% 4% 3% 6% 7% 10% 3% 1% 4%

Letter of Reprimand 12% 10% 14% 6% 8% 5% 5% 5% 4% 7% 0%

No Further Action 6% 10% 17% 5% 5% 10% 10% 3% 6% 14% 18%

Letter of Advisement 12% 7% 2% 10% 10% 5% 3% 9% 7% 3% 0%

Verbal Warning 7% 1% 2% 0% 0% 1% 0% 0% 1% 0% 4%

Inspect- No Deficiencies 2% 0% 1% 1% 0% 0% 0% 1% 1% 0% 0%

Inspect-Deficiencies Corrected 1% 1% 1% 1% 0% 0% 0% 1% 1% 0% 0%

Other Jurisdiction 1% 5% 11% 3% 6% 3% 3% 3% 2% 8% 5%

Dispatch Company 0% 0% 1% 3% 0% 0% 0% 0% 1% 1% 2%

Fined 0% 1% 0% 4% 1% 2% 2% 4% 2% 0% 0%

Total Number of Complaints 182 181 285 239 149 156 158 117 130 121 131

28


Number of complaint and disposition codes

**The numbers reflected on this chart are by the type of incident involved in a complaint. Some Complaints have more than 1 complaint category. The TOTAL numbers reflected does not match the TOTAL number of complaints.**

Complaints 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Service Refusal 9 17 20 13 4 7 4 4 4 5 9

Service Poor 17 10 25 12 10 7 8 7 11 26 13

Driver Conduct 86 85 93 112 99 73 88 90 72 64 31

Driver Appearance 2 1 1 1

Driver Road Habits 20 18 42 45 31 47 34 33 6 30 26

Taxi Condition 11 9 13 10 2 10 8 3 28 4

Articles Lost/Collateral 8 8 17 8 9 10 5 6 7 7 17

Overcharge 25 23 37 28 33 11 13 11 10 14 4

General Complaints 3 4 9 2 6

Police Referrals/MPI 3 7 19 20 8 4 8 2 7 3 2

Other 11 7 18 12 5 8 7 1 11 6

Meter Not On 10 10 11 8 8 10 18 17 9 10 8

Cell phone 14 9 24 18 11 20 34 12 11 2 6

Dispatch Company 7 6 14 20 5 6 1 3 1 1 11

Illegal Operator 2 7 19 3 2 1 1 3

Dispositions 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Resolved 6 14 26 39 13 3 8 16 34 15

Insufficient Information 10 14 11 14 10 1 1 6 6 10 8

No Written Statement 104 100 144 143 127 139 136 107 62 72 15

Show Cause 10 15 6 11 6 12 15 19 5 2 2

Letter of Reprimand 28 22 49 19 19 11 11 9 8 12

No Further Action 14 23 62 17 12 22 22 5 11 25 10

Letter of Advisement 28 16 7 31 23 11 6 17 13 6

Verbal Warning 17 2 8 1 2 1 2

Inspect- No Deficiencies 4 2 2 1 1

Inspect-Deficiencies Corrected 2 2 3 3 1 1 1

Other Jurisdiction 3 12 40 10 14 7 8 5 3 13 3

Dispatch Company 1 4 9 1 2 1 1

Fined 2 11 2 4 5 8 3

taxicab industry data report - province of manitoba · 2018-05-04 · taxicab industry data report...

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