taxation and revenue department tapestry... · 2017. 3. 7. · the end of the memorial day weekend,...
TRANSCRIPT
Taxation and Revenue Department
The end of the Memorial Day Weekend, May 26, 2015; Taxation and
Revenue Department completed the first half of the Tapestry system implementation.
Tapestry is a project that will replace and consolidate the various applications that support the Motor Vehicle Division (MVD).
Rollout 1 replaced Driver (licenses and credentials, and driver
control).
Rollout 2 will replace Vehicle Services (titles, registration for vehicles and vessels) and Dealer Management.
2
Total project elapsed time: 2.5 Years Implementation budget: $45 million Average team size: 40 people Max team size during testing and training:
65-70 people Team composition: ◦ 1/3 to ½ Motor Vehicle Division ◦ 1/3 to ¼ Information Technology Division ◦ 1/3 to ¼ Vendor
3
Three project managers, two of the three PMP certified: Fast Enterprises (vendor) project manager
Motor Vehicle Division (MVD) project manager
Information Technology Division (ITD) project manager
4
5
Visioning for Field Offices: October 2012
RFP: November 2012 to publishing January
2013. MVD Improvement Program started 1QFY12
6
Invited leading DMV innovator
Southwest Airline (virtual and brick and mortar innovations)
Bergdorf Goodman for the excellence in customer experience
After each presentation the combined membership outlined lessons that could be applied to the MVD customer retail experience.
7
Incorporated lessons from visioning in the RFP, especially Customer Management in the Front Office
Unique RFP features: Use of Arizona State’s Best Value Clarification process Development of rather detailed set of requirements Third party evaluation of COTS architecture
8
MVD started education, training, and a all-division effort to improve all aspects of the scorecard.
Three years later, some highlights improved outside the system project: ◦ 30 min average wait time FY12Q1 to a low of 13.5
minutes ◦ MVD Call Center Wait Times 6.3 min to 2.7 min ◦ License renewals % online from 2.5 to 12.52 ◦ Citation payments % online from 4.9 to 26.9 ◦ Customer satisfaction rating from 97 to 98.57
9
Organizational Change
Scope Management
Quality Control Management
Quality Assurance Management
Rapid Decision Making congruent with COTS SDLC
10
First Step: Stakeholder Analysis
Components of the Organization Change process Core OCM Team Impact Analysis Communications Training
11
Requirements from RFP were loaded into a heavily modified version of the Fast FCR tool.
Status was applied to requirements that would be modified as requirements were discussed, clarified, and finally signed off.
All requirements except some that required demonstration (fee changes…) were linked to formal test scenarios, with conditions that needed to be satisfied before requirement was signed off.
Weekly the coverage via Test Scenarios were tracked through assignment and completion.
Toward Rollout, the focus was shifted toward Requirements Sigm Off
12
Business Analysts, one assigned to each functional team, all under the PMO auspices; with the following responsibilities:
◦ Tight, continuous collaboration with the MVD SME lead
throughout the project ◦ Ensure Requirements coverage with test scenarios and conditions ◦ Ensure features\functions agreed upon are covered by test
scenarios and conditions ◦ Ensure test scenarios and conditions are completely aligned with
the original requirement ◦ Continual process improvement ◦ Creation of WEM and Legal Decision Requests when necessary ◦ Assignment of test scenarios and conditions to team members
13
Formal Test Scenarios
Formal Test Conditions
Testing Scenario\Conditions is also tracked via metrics
Fast Test Management providing ◦ Tester Training (tools and methods) ◦ Support ◦ Environment management ◦ Continuous Q&A and interface with developers
14
Metrics down (BPA and BPR previous to project), up (right at implementation and for 2 to 2 ½ weeks after), down pattern (surprising lower than pre-project wait times)
Necessary ongoing OCM efforts by Business to gain process compliance with daily office closing, and the temporary bridge between legacy Vehicle and Tapestry Driver systems.
15
Fast SDLC (fast-paced and iterative)
TRD Decision-making changes
IV&V focus changes
16
17
QA Metrics Summary 2015-03-23
Contents Requirements Coverage .................................................................................................................................... 2
Scenario Testing Status Summary .................................................................................................................... 3
Condition Testing Progress ............................................................................................................................... 4
Testing Status – Condition Level .................................................................................................................... 4
Testing BurnUp/Down – Condition Level ........................................................................................................ 5
Condition Testing Details by Tester ................................................................................................................ 6
Individual Goals to 3/31/2015 ......................................................................................................................... 7
Requirements Ready for Signoff ........................................................................................................................ 8
Incident Analysis.............................................................................................................................................. 10
1
Requirements Coverage # % Category
8 2% Missing Scenarios 26 6% No Scenarios Needed
246 54% Scenarios Exist 177 39% Signed Off
8, 2% 26, 5%
246, 54%
177, 39%
Missing Scenarios
No ScenariosNeeded
Scenarios Exist
Signed Off
18 18 18 18 8 8 8 8
322 311 308 300
289 269
259 246
26
62 65 73
135 156
166 177
0
50
100
150
200
250
300
350
Reqs Missing Scenarios
Req not needing Scenarios
Req w/ Scenarios NeedingSignoff
Reqs Signed Off
Requirements Signoff, and Scenario Creation Trends
2
Scenario Testing Status Summary # % Category
579 14% Scenarios Fully Passed 128 3% Scenarios In Progress
27 13% Scenarios Un-Assigned 116 6% Scenarios: No Activity
56 6% Scenarios needing Conditions 906 TOTAL
579, 64% 128, 14%
27, 3%
116, 13% 56, 6%
Scenario Testing Progress
Scenarios Fully Passed
Scenarios In Progress
Scenarios Un-Assigned
Scenarios: No Activity
Scenarios WithoutConditions
150 172 187 208 236
281 309
374
480 490
579
310 346 329
234 195 190 177
81 28 28 27
0
100
200
300
400
500
600
700
Scenarios Fully Passed
Scenarios In Progress
Scenarios Un-Assigned
Scenarios: No Activity
Scenarios Without Conditions
Burn Up/Down - Scenario Level
3
Condition Testing Progress # % Category
478 6% Conditions Need Testing 40 0% Conditions Unassigned 74 1% Moved to e2e
7250 90% Conditions Passed 133 2% Conditions Failed
77 1% Conditions Need Re-test 8 0% Scenarios need Conditions
8052 Total # of Conditions
Testing Status – Condition Level
478, 6%
40, 0%
74, 1%
7250, 90%
133, 2%
77, 1%
8, 0%
Conditions Need Testing
Conditions Unassigned
Moved to e2e
Conditions Passed
Conditions Failed
Testing Status - Condition Level
4
Testing BurnUp/Down – Condition Level
1175 1359 1322 1045
719 671 644 261 227 16 16 40 74 74
2787 3186
3477 3855
4363
5255 5617
6365 6736 6763 6895
7250
0
1000
2000
3000
4000
5000
6000
7000
8000
Conditions - Waiting for Test
Conditions - Unassigned
Moved to e2e
Conditions - Passed
Conditions - Failed
Conditions - Ready for Re-Test
Scenarios needing cond
Testing Burn Up/Down -- Condition Level
5
Condition Testing Details by Tester
247
1,284
334
885
290
488
159 179 247
55
378
642
8 11
433 365
59 59 155 127 86 117
329
24
161 47 33 0 0 0 0 0 0
16
9
12
14
22
0
0 13
34
18
13
23
4 7
25
4
3 1
11 6 10
4
7
21
13
3 30 14 10 38 39 1
114 0
200
400
600
800
1,000
1,200
1,400
April
Ber
cier
Caro
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Cele
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Bits
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Davi
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Elsie
Cor
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Jam
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Krist
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Rom
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Mel
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Ponc
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Sally
San
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Shish
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Ther
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Garc
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Vane
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Grie
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Cam
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O'R
ear
Conn
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Darr
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Debb
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Deni
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Jona
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Roy
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Kare
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Kenr
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Carla
Man
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Venk
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Una
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Not Tested
Re-Test
Failed
Passed
6
Individual Goals to 3/31/2015
Tester
TEAM
Worked as of Last
Week
Total Worked
This Week
Completed This Week
NEED to COMPLETE this WEEK
April Bercier TEAM1 237 249 12 16 Carol Ramirez TEAM1 1,242 1,293 51 9 Celeste Bitsilly TEAM1 296 345 49 12 David Chavez TEAM1 872 892 20 14 Elsie Cordova TEAM1 273 303 30 22 James Lopez TEAM1 467 499 32 0 Kristina Romero TEAM1 161 161 0 0 Melissa Ponce TEAM1 167 187 20 13 Sally Sanchez TEAM1 230 251 21 34 Shishir Shrestha TEAM1 51 56 5 18 Theresa Garcia TEAM1 387 387 0 13 Vanessa Griego TEAM1 643 655 12 23 Cameron O'Rear TEAM2 7 8 1 4 Connie Torres TEAM2 11 14 3 7 Darren Gomez TEAM2 427 442 15 25 Debbie Lucero-Garcia TEAM2 344 367 23 4 Denise Estes TEAM2 62 69 7 3 Evelyn Facteau TEAM2 65 73 8 1 Jonathan Roybal TEAM2 160 161 1 11 Karen Ortiz TEAM2 133 142 9 6 Kenric Hindi TEAM2 89 88 (1) 10 Laurie Rael TEAM2 121 135 14 4 Albert Martinez TEAM3 298 330 32 7 Carla Manzanares TEAM3 15 24 9 21 Lilian Ukadike TEAM3 121 161 40 13 Saheb Saini TEAM3 39 47 8 3 Zarina Martinez TEAM3 31 34 3 30 Adam Diamond Tech 0 14 Robert Martinez Tech 0 0 0 10 Satya Vallabhaneni Tech 0 3 3 38 Venkata Dodda Tech 0 0 0 39 Ramakrishna Bandapelli Tech 0 1 Unassigned Unassigned 298 114 184 114
7
Requirements Ready for Signoff Finance Signoff 3/23/2015 Requirement Title Assigned BA Sign Off Owner
46 MVDs Vision for the Future #46 adamd adamd
50 MVDs Vision for the Future #50 adamd adamd
354 Financials – USPS Payments/Mail-In Office #354 adamd adamd
575 Business Rules #575 adamd adamd
124 Driver - Compliance #124 adamd venkatad
287 Financials – Fees and Taxes #287 adamd venkatad
551 Partner Management #551 adamd venkatad
125 Driver - Compliance #125 denisee kenrich
128 Driver - Compliance #128 denisee kenrich
132 Driver - Compliance #132 denisee kenrich
133 Driver - Compliance #133 denisee kenrich
135 Driver - Compliance #135 denisee kenrich
141 Driver – Tracking/Reporting/Correspondence #141 denisee kenrich
147 Driver – Tracking/Reporting/Correspondence #147 denisee kenrich
290 Financials – Fees and Taxes #290 sahebs albertm
297 Financials – Fees and Taxes #297 sahebs albertm
324 Financials – Payments #324 sahebs albertm
327 Financials – Payments #327 sahebs albertm
333 Financials – Payments #333 sahebs albertm
371 Financials – Reconciliations/Corrections #371 sahebs albertm
555 Partner Management #555 sahebs albertm
376 Financials – Reconciliations/Corrections #376 sahebs johnr
664 General System Features – Search #664 sahebs lilianu
69 Customer #69 sahebs theresag
310 Financials – Fees and Taxes #310 sahebs zarinam
340 Financials – Payments #340 sahebs zarinam
356 Financials – Reconciliations/Corrections #356 sahebs zarinam
357 Financials – Reconciliations/Corrections #357 sahebs zarinam
368 Financials – Reconciliations/Corrections #368 sahebs zarinam
379 Financials – Refunds #379 sahebs zarinam
399 Financials – Financial Management/Reporting/Printing #399 sahebs zarinam
404 Financials – Financial Management/Reporting/Printing #404 sahebs zarinam
407 Financials – Financial Management/Reporting/Printing #407 sahebs zarinam
408 Financials – Financial Management/Reporting/Printing #408 sahebs zarinam
54 Customer #54 shishirs theresag
56 Customer #56 shishirs theresag 8
64 Customer #64 shishirs theresag
68 Customer #68 shishirs theresag
75 Customer #75 shishirs theresag
79 Customer #79 shishirs theresag
93 Driver - General #93 shishirs theresag
101 Driver - General #101 shishirs theresag
106 Driver - General #106 shishirs theresag
112 Driver - Placards #112 shishirs theresag
116 Driver - Compliance #116 shishirs theresag
152 Driver – Commercial Drivers License (CDL) and Endorsements #152 shishirs theresag
154 Driver – Commercial Drivers License (CDL) and Endorsements #154 shishirs theresag
157 Driver – Commercial Drivers License (CDL) and Endorsements #157 shishirs theresag
521 The Office #521 shishirs theresag
544 The Office #544 shishirs theresag
545 The Office #545 tracim adamd
582 General System Features #582 venkatad venkatad
583 General System Features #583 venkatad venkatad
585 General System Features #585 venkatad venkatad
586 General System Features #586 venkatad venkatad
588 General System Features #588 venkatad venkatad
589 General System Features #589 venkatad venkatad
593 General System Features #593 venkatad venkatad
606 General System Features #606 venkatad venkatad
608 General System Features #608 venkatad venkatad
628 General System Features – Capture #628 venkatad venkatad
660 General System Features – Search #660 venkatad venkatad
670 History and Audit - History #670 venkatad venkatad
715 Architecture and Technical – Security #715 venkatad venkatad
727 Architecture and Technical – Interfaces - General #727 venkatad venkatad
729 Architecture and Technical – Interfaces - General #729 venkatad venkatad
730 Architecture and Technical – Interfaces - General #730 venkatad venkatad
737 Architecture and Technical – Interfaces - General #737 venkatad venkatad
756 Web Services/Portal – Transactions #756 venkatad venkatad
9
Incident Analysis
INCIDENTS Assigned 99 Assigned to Fast 1 Closed 23 Completed 413 FollowUp 2 Previously Fixed 3 Rejected 176 Submitted 1 Testing 58 Total 776
Need to be completed: 103
Average Days Aging: 21 days (Assigned and Submitted incident reports from data submitted)
50 75 107 146
212 275
313 360
413
208
295
382 429
510 573
619 685
776
0
100
200
300
400
500
600
700
800
900Assigned
Assigned to Fast
Closed
Completed
Followup
Previously Fixed
Rejected
Submitted
In Testing
Total # SQRs
10
QA Metrics Summary 2015-04-13
Contents Requirements Coverage .................................................................................................................................... 2
Progress by Tester ............................................................................................................................................ 3
Appendix A Requirements needing signoff ........................................................................................................ 4
1
Requirements Coverage # % Category
8 2% Missing Scenarios 26 6% No Scenarios Needed
173 38% Scenarios Exist 245 54% Signed Off
GOAL: Signoff all requirements by May 15, 2015 or have a plan for resolution. 43 Requirements to be signed off each week between now and May 15. LISTS of Requirements needing signoff
8, 2% 26, 6%
173, 38% 245, 54%
Missing Scenarios
No Scenarios Needed
Scenarios Exist
Signed Off
18 18 18 18 8 8 8 8 8 8
322 311 308 300
289 269
259 246
222
173
26
62 65 73
135 156
166 177
200
245
0
50
100
150
200
250
300
350
Reqs Missing Scenarios
Req not needing Scenarios
Req w/ Scenarios NeedingSignoff
Reqs Signed Off
Requirements Signoff, and Scenario Creation Trends
2
Progress by Tester
Tester Not Tested Team
Albert Martinez 15 TEAM3
Carla Manzanares 13 TEAM3
Lilian Ukadike 13 TEAM3
Saheb Saini 4 TEAM3
Zarina Martinez 0 TEAM3
Cameron O'Rear 0 TEAM2
Connie Torres 2 TEAM2
Darren Gomez 2 TEAM2
Debbie Lucero-Garcia 5 TEAM2
Denise Estes 1 TEAM2
Evelyn Facteau 0 TEAM2
Jonathan Roybal 6 TEAM2
Karen Ortiz 1 TEAM2
Kenric Hindi 3 TEAM2
Laurie Rael 0 TEAM2
April Bercier 2 TEAM1
Carol Ramirez 2 TEAM1
Celeste Bitsilly 10 TEAM1
David Chavez 9 TEAM1
Elsie Cordova 11 TEAM1
James Lopez 0 TEAM1
Kristina Romero 0 TEAM1
Melissa Ponce 0 TEAM1
Sally Sanchez 3 TEAM1
Shishir Shrestha 5 TEAM1
Theresa Garcia 5 TEAM1
Vanessa Griego 7 TEAM1
Adam Diamond 15
Melissa Ponce 1
Ramakrishna Bandapelli 1
Satya vallabhaneni 9
Unassigned 107 Not accurate
Venkata Dodda 1
253
3
Appendix A Requirements needing signoff Requirements without Scenarios requiring Signoff Req # Title Assigned BA Status
26 Data Conversion Plan #26 No Scenarios Needed
27 Data Conversion Plan #27 No Scenarios Needed
29 Implementation Plan #29 No Scenarios Needed
30 Migration Plan #30 No Scenarios Needed
31 Fail-Back Plan #31 No Scenarios Needed
32 Testing Approach #32 No Scenarios Needed
33 Training Approach #33 No Scenarios Needed
34 Customer Communication Approach #34 No Scenarios Needed
35 Services Required #35 No Scenarios Needed
36 Location of the Project Development and Implementation Team #36 No Scenarios Needed
37 Maintenance and Support Personnel #37 No Scenarios Needed
38 Risk Assessment and Management Plan #38 No Scenarios Needed
39 Risk Assessment and Management Plan #39 No Scenarios Needed
40 Risk Assessment and Management Plan #40 No Scenarios Needed
41 Risk Assessment and Management Plan #41 No Scenarios Needed
583 General System Features #583 venkatad No Scenarios Needed
585 General System Features #585 venkatad No Scenarios Needed
588 General System Features #588 venkatad No Scenarios Needed
589 General System Features #589 venkatad No Scenarios Needed
593 General System Features #593 venkatad No Scenarios Needed
715 Architecture and Technical – Security #715 venkatad No Scenarios Needed
727 Architecture and Technical – Interfaces - General #727 venkatad No Scenarios Needed
729 Architecture and Technical – Interfaces - General #729 venkatad No Scenarios Needed
730 Architecture and Technical – Interfaces - General #730 venkatad No Scenarios Needed
737 Architecture and Technical – Interfaces - General #737 venkatad No Scenarios Needed
756 Web Services/Portal – Transactions #756 venkatad No Scenarios Needed Requirements with Scenarios requiring Signoff Req # Title Assigned BA Status
42 MVDs Vision for the Future #42 adamd Scenarios Exist
48 MVDs Vision for the Future #48 adamd Scenarios Exist
384 Financials – Distribution #384 adamd Scenarios Exist
537 The Office #537 beng Scenarios Exist
397 Financials – Inventory Management #397 brianc Scenarios Exist
121 Driver - Compliance #121 denisee Scenarios Exist
129 Driver - Compliance #129 denisee Scenarios Exist
144 Driver – Tracking/Reporting/Correspondence #144 denisee Scenarios Exist
4
147 Driver – Tracking/Reporting/Correspondence #147 denisee Scenarios Exist
284 Financials – Fees and Taxes #284 denisee Scenarios Exist
63 Customer #63 janc Scenarios Exist
82 Customer #82 janc Scenarios Exist
285 Financials – Fees and Taxes #285 sahebs Scenarios Exist
307 Financials – Fees and Taxes #307 sahebs Scenarios Exist
309 Financials – Fees and Taxes #309 sahebs Scenarios Exist
312 Financials – Payments #312 sahebs Scenarios Exist
313 Financials – Payments #313 sahebs Scenarios Exist
318 Financials – Payments #318 sahebs Scenarios Exist
320 Financials – Payments #320 sahebs Scenarios Exist
321 Financials – Payments #321 sahebs Scenarios Exist
323 Financials – Payments #323 sahebs Scenarios Exist
325 Financials – Payments #325 sahebs Scenarios Exist
330 Financials – Payments #330 sahebs Scenarios Exist
331 Financials – Payments #331 sahebs Scenarios Exist
344 Financials – Payments #344 sahebs Scenarios Exist
353 Financials – USPS Payments/Mail-In Office #353 sahebs Scenarios Exist
356 Financials – Reconciliations/Corrections #356 sahebs Scenarios Exist
359 Financials – Reconciliations/Corrections #359 sahebs Scenarios Exist
360 Financials – Reconciliations/Corrections #360 sahebs Scenarios Exist
363 Financials – Reconciliations/Corrections #363 sahebs Scenarios Exist
364 Financials – Reconciliations/Corrections #364 sahebs Scenarios Exist
366 Financials – Reconciliations/Corrections #366 sahebs Scenarios Exist
370 Financials – Reconciliations/Corrections #370 sahebs Scenarios Exist
374 Financials – Reconciliations/Corrections #374 sahebs Scenarios Exist
377 Financials – Refunds #377 sahebs Scenarios Exist
386 Financials – Distribution #386 sahebs Scenarios Exist
387 Financials – Distribution #387 sahebs Scenarios Exist
388 Financials – Distribution #388 sahebs Scenarios Exist
391 Financials – Distribution #391 sahebs Scenarios Exist
398 Financials – Financial Management/Reporting/Printing #398 sahebs Scenarios Exist
401 Financials – Financial Management/Reporting/Printing #401 sahebs Scenarios Exist
405 Financials – Financial Management/Reporting/Printing #405 sahebs Scenarios Exist
410 Financials – Financial Management/Reporting/Printing #410 sahebs Scenarios Exist
413 Financials – Financial Management/Reporting/Printing #413 sahebs Scenarios Exist
415 Financials – Financial Management/Reporting/Printing #415 sahebs Scenarios Exist
553 Partner Management #553 sahebs Scenarios Exist
555 Partner Management #555 sahebs Scenarios Exist
556 Partner Management #556 sahebs Scenarios Exist
557 Partner Management #557 sahebs Scenarios Exist
642 General System Features – Reports/ Notices #642 sahebs Scenarios Exist
645 General System Features – Reports/ Notices #645 sahebs Scenarios Exist 5
646 General System Features – Reports/ Notices #646 sahebs Scenarios Exist
51 MVDs Vision for the Future #51 shishirs Scenarios Exist
53 Customer #53 shishirs Scenarios Exist
55 Customer #55 shishirs Scenarios Exist
56 Customer #56 shishirs Scenarios Exist
60 Customer #60 shishirs Scenarios Exist
65 Customer #65 shishirs Scenarios Exist
66 Customer #66 shishirs Scenarios Exist
67 Customer #67 shishirs Scenarios Exist
68 Customer #68 shishirs Scenarios Exist
69 Customer #69 shishirs Scenarios Exist
70 Customer #70 shishirs Scenarios Exist
71 Customer #71 shishirs Scenarios Exist
74 Customer #74 shishirs Scenarios Exist
75 Customer #75 shishirs Scenarios Exist
76 Customer #76 shishirs Scenarios Exist
77 Customer #77 shishirs Scenarios Exist
80 Customer #80 shishirs Scenarios Exist
84 Customer #84 shishirs Scenarios Exist
86 Customer #86 shishirs Scenarios Exist
90 Customer #90 shishirs Scenarios Exist
92 Driver - General #92 shishirs Scenarios Exist
93 Driver - General #93 shishirs Scenarios Exist
94 Driver - General #94 shishirs Scenarios Exist
95 Driver - General #95 shishirs Scenarios Exist
100 Driver - General #100 shishirs Scenarios Exist
102 Driver - General #102 shishirs Scenarios Exist
103 Driver - General #103 shishirs Scenarios Exist
105 Driver - General #105 shishirs Scenarios Exist
106 Driver - General #106 shishirs Scenarios Exist
114 Driver - Placards #114 shishirs Scenarios Exist
115 Driver - Placards #115 shishirs Scenarios Exist
116 Driver - Compliance #116 shishirs Scenarios Exist
117 Driver - Compliance #117 shishirs Scenarios Exist
134 Driver - Compliance #134 shishirs Scenarios Exist
137 Driver – Tracking/Reporting/Correspondence #137 shishirs Scenarios Exist
153 Driver – Commercial Drivers License (CDL) and Endorsements #153 shishirs Scenarios Exist
156 Driver – Commercial Drivers License (CDL) and Endorsements #156 shishirs Scenarios Exist
157 Driver – Commercial Drivers License (CDL) and Endorsements #157 shishirs Scenarios Exist
158 Driver – Commercial Drivers License (CDL) and Endorsements #158 shishirs Scenarios Exist
288 Financials – Fees and Taxes #288 shishirs Scenarios Exist
302 Financials – Fees and Taxes #302 shishirs Scenarios Exist
512 The Office #512 shishirs Scenarios Exist
6
513 The Office #513 shishirs Scenarios Exist
514 The Office #514 shishirs Scenarios Exist
516 The Office #516 shishirs Scenarios Exist
521 The Office #521 shishirs Scenarios Exist
525 The Office #525 shishirs Scenarios Exist
534 The Office #534 shishirs Scenarios Exist
535 The Office #535 shishirs Scenarios Exist
539 The Office #539 shishirs Scenarios Exist
540 The Office #540 shishirs Scenarios Exist
541 The Office #541 shishirs Scenarios Exist
626 General System Features – Capture #626 shishirs Scenarios Exist
545 The Office #545 tracim Scenarios Exist
411 Financials – Financial Management/Reporting/Printing #411 venkatad Scenarios Exist
558 Business Rules #558 venkatad Scenarios Exist
562 Business Rules #562 venkatad Scenarios Exist
563 Business Rules #563 venkatad Scenarios Exist
564 Business Rules #564 venkatad Scenarios Exist
568 Business Rules #568 venkatad Scenarios Exist
569 Business Rules #569 venkatad Scenarios Exist
570 Business Rules #570 venkatad Scenarios Exist
571 Business Rules #571 venkatad Scenarios Exist
577 Business Rules #577 venkatad Scenarios Exist
579 Business Rules #579 venkatad Scenarios Exist
580 Business Rules #580 venkatad Scenarios Exist
582 General System Features #582 venkatad Scenarios Exist
584 General System Features #584 venkatad Scenarios Exist
586 General System Features #586 venkatad Scenarios Exist
590 General System Features #590 venkatad Scenarios Exist
598 General System Features #598 venkatad Scenarios Exist
600 General System Features #600 venkatad Scenarios Exist
601 General System Features #601 venkatad Scenarios Exist
602 General System Features #602 venkatad Scenarios Exist
604 General System Features #604 venkatad Scenarios Exist
606 General System Features #606 venkatad Scenarios Exist
607 General System Features #607 venkatad Scenarios Exist
608 General System Features #608 venkatad Scenarios Exist
616 General System Features – Authentication and Authorization #616 venkatad Scenarios Exist
617 General System Features – Authentication and Authorization #617 venkatad Scenarios Exist
620 General System Features – Authentication and Authorization #620 venkatad Scenarios Exist
621 General System Features – Authentication and Authorization #621 venkatad Scenarios Exist
622 General System Features – Authentication and Authorization #622 venkatad Scenarios Exist
623 General System Features – Authentication and Authorization #623 venkatad Scenarios Exist
7
624 General System Features – Authentication and Authorization #624 venkatad Scenarios Exist
627 General System Features – Capture #627 venkatad Scenarios Exist
628 General System Features – Capture #628 venkatad Scenarios Exist
629 General System Features – Capture #629 venkatad Scenarios Exist
632 General System Features – Capture #632 venkatad Scenarios Exist
633 General System Features – Reports/ Notices #633 venkatad Scenarios Exist
634 General System Features – Reports/ Notices #634 venkatad Scenarios Exist
637 General System Features – Reports/ Notices #637 venkatad Scenarios Exist
638 General System Features – Reports/ Notices #638 venkatad Scenarios Exist
639 General System Features – Reports/ Notices #639 venkatad Scenarios Exist
640 General System Features – Reports/ Notices #640 venkatad Scenarios Exist
641 General System Features – Reports/ Notices #641 venkatad Scenarios Exist
644 General System Features – Reports/ Notices #644 venkatad Scenarios Exist
647 General System Features – Reports/ Notices #647 venkatad Scenarios Exist
648 General System Features – Reports/ Notices #648 venkatad Scenarios Exist
650 General System Features – Reports/ Notices #650 venkatad Scenarios Exist
651 General System Features – Reports/ Notices #651 venkatad Scenarios Exist
653 General System Features – Reports/ Notices #653 venkatad Scenarios Exist
655 General System Features – Search #655 venkatad Scenarios Exist
656 General System Features – Search #656 venkatad Scenarios Exist
659 General System Features – Search #659 venkatad Scenarios Exist
660 General System Features – Search #660 venkatad Scenarios Exist
661 General System Features – Search #661 venkatad Scenarios Exist
665 History and Audit - History #665 venkatad Scenarios Exist
666 History and Audit - History #666 venkatad Scenarios Exist
667 History and Audit - History #667 venkatad Scenarios Exist
668 History and Audit - History #668 venkatad Scenarios Exist
669 History and Audit - History #669 venkatad Scenarios Exist
670 History and Audit - History #670 venkatad Scenarios Exist
671 History and Audit - History #671 venkatad Scenarios Exist
672 History and Audit - History #672 venkatad Scenarios Exist
673 History and Audit - History #673 venkatad Scenarios Exist
674 History and Audit - History #674 venkatad Scenarios Exist
681 History and Audit - Audit #681 venkatad Scenarios Exist
687 History and Audit - Audit #687 venkatad Scenarios Exist
689 History and Audit - Audit #689 venkatad Scenarios Exist
690 History and Audit - Audit #690 venkatad Scenarios Exist
8
QA Report 05-11-2015
Contents QA Report 05-11-2015 ............................................................................................................... 1
Requirements Signoff – STATUS: 4 requirements still need signoff for go-live.......................... 2
Tester Progress – STATUS: (27) more conditions to be assigned and passed ......................... 3
Issues – Status: (16) more SQRs to be resolved before go-live ................................................ 4
Unassigned and Not Passed Conditions: ................................................................................... 6
Requirements Signoff – STATUS: 4 requirements still need signoff for go-live 5/4/2015 (28) Requirements still needing signoff 5/11/2015 (5) Requirements still needing signoff Status Count No Scenarios Needed 1 Scenarios Exist 4 Signed Off 444 449 Req # Title Assigned BA Status
285 Financials – Fees and Taxes #285 sahebs Scenarios Exist 309 Financials – Fees and Taxes #309 sahebs Scenarios Exist 377 Financials – Refunds #377 sahebs Scenarios Exist 92 Driver - General #92 shishirs Scenarios Exist
593 General System Features #593 venkatad No Scenarios Needed
Tester Progress – STATUS: (27) more conditions to be assigned and passed
Tester Passed Failed Re-Test Not Tested Team
Unassigned 0 0 0 14 Tech - AdamD
Melissa Ponce 195 0 0 0 TEAM1
Venkata Dodda 37 0 0 1 Tech
Raul Alvarez 37 0 0 0 Tech
Shishir Shrestha 132 0 0 0 TEAM1
Melissa Ponce 1 0 0 0 TEAM1
Elsie Cordova 320 0 0 0 TEAM1
James Lopez 554 0 3 0 TEAM1
April Bercier 260 0 0 0 TEAM1
Vanessa Griego 673 0 0 0 TEAM1
Carol Ramirez 1,301 0 0 0 TEAM1
Kristina Romero 159 0 0 0 TEAM1
Sally Sanchez 272 0 0 0 TEAM1
David Chavez 915 0 0 2 TEAM1
Theresa Garcia 393 0 0 0 TEAM1
Celeste Bitsilly 365 0 2 0 TEAM1
Cameron O'Rear 19 1 0 0 TEAM2
Debbie Lucero-Garcia 378 0 0 0 TEAM2
Karen Ortiz 150 0 0 0 TEAM2
Connie Torres 14 0 0 0 TEAM2
Evelyn Facteau 74 0 0 0 TEAM2
Darren Gomez 475 0 0 0 TEAM2
Denise Estes 74 0 0 0 TEAM2
Laurie Rael 139 0 0 0 TEAM2
Jonathan Roybal 175 0 4 0 TEAM2
Kenric Hindi 93 0 0 0 TEAM2
Saheb Saini 50 0 0 0 TEAM3
Lilian Ukadike 205 0 0 1 TEAM3
Zarina Martinez 45 0 0 0 TEAM3
Albert Martinez 362 0 0 6 TEAM3
Carla Manzanares 39 0 1 3 TEAM3
7,906 1 10 27 There are really only 14 conditions still unassigned. (13) remain to be tested.
Issues – Status: (16) more SQRs to be resolved before go-live (2) are still assigned SQR Assigned BA Title Type Priority Status Raised By
4,323 alexg sahebs Unknown Payments from Conversion Testing - End To End High Assigned andrewh
4,417 jonathanr sahebs
Accept a payment for a citation through eServices and verrify post. Enter a payment through PACMAN for the same citation. The payment through eServices posts first. Testing - System High Testing denisee
4,117 connieto sahebs Payment-didnot mary Testing - System High Testing connieto
3,513 carlam sahebs
Process 10 unidentified driver transactions or more for different days within one month period. For each transaction, track separately total fees, change the processing date to plus 61 days, then run the closing and distribution process Testing - System High Testing zarinam
3,273 carlam sahebs
Process transactions on a minimum of three (3) individual customer accounts and overpay those accounts and advance the system to +365 days. Testing - System High Testing zarinam
4,194 johnta shishirs AAMVA Image Exchange Fixes Testing - System High Assigned To Fast johnta
4,544 celesteb shishirs CDL renewal with N,T endorsment Testing - End To End High Testing celesteb
4,543 darreng shishirs hazmat Testing - End To End High Testing jameslo
4,536 theresag shishirs Proofs Broken for Under 18 Testing - System High Testing theresag
4,534 celesteb shishirs Knowledge exam error with X endorsement Testing - End To End High Testing celesteb
4,527 theresag shishirs 90 day temp broken Testing - System High Testing theresag
4,510 shishirs shishirs TSA expiration and DOB expiration and 90 days extension. Testing - System High Testing shishirs
4,495 shishirs shishirs
Create several OOS customers who have less than a year left on TSA approval. Customer comes for the license. DOB Can be anywhere depending upon how you like to create. And depending upon when the TSA approval. System should not allow the Hazmat endorseme Testing - System High Testing celesteb
4,472 shishirs shishirs CDL exams after revocation Testing - End To End High Testing celesteb
4,447 shishirs shishirs 90 day hazmat extension Testing - System High Testing celesteb
2,600 shishirs shishirs
A customer who has been issued two 90-day extensions is applying for another 90-day extension<br> Testing - System High Testing jameslo
Unassigned and Not Passed Conditions: Req #
Scenario #
Scenario Owner Scenario Title
Condition # Condition Title Tester Condition Status
121 1,289 adamd 1433 - Parental Responsibility-Failure to Pay 4,207
Driver receives HSD suspension for failing to meet parental responsibility. Un-Assigned
121 1,290 adamd 1434 - Failure to Comply 4,208 Driver fails to comply with OOS action. Un-Assigned
121 1,291 adamd 1435 - Failure to Appear in Court 4,209 Add a D45-Driver fails to appear in court Un-Assigned
121 1,292 adamd 1442 - CDL 4,210
CDL-Electronic data will be received via web service or batch from a court-most likely Metro Un-Assigned
121 1,293 adamd 1443 - DWI 4,211
Electronic data will be received via web service or batch from a court-most likely Metro Un-Assigned
121 1,294 adamd 1444 - NRVC 4,212
Electronic data received through NRVC including failure to appear, failure to pay, and failure to comply Un-Assigned
121 1,295 adamd 1445 - CDLIS 4,213
Electronic data received through CDLIS involving failure to appear, failure to pay, and failure to comply Un-Assigned
42 1,691 adamd
3042 - The Offeror must provide in its proposal a thorough explanation of how the Offeror and its proposed motor vehicle system solution are best suited to help the Agency realize its future vision, as described in Section I.D. on pages 8-11 of this RFP 5,965
Demos must be conducted to show online portal transactions and use of technology leveraged within a field office environment Un-Assigned
562 1,760 venkatad
2911 - The business rules engine should allow the sequence of screen presentation to be changed without requiring a change in the code. 6,225
Need a see a Demo to change sequence of child docs within a document using config table change(without changing the code) Un-Assigned
563 1,761 venkatad
2912 - The business rules engine should allow the field content of a screen to be changed without requiring a change in the code. 6,226
Change, reverse several (5) content on different screens based on a business policy and business operation need;Keep track of combinations. Un-Assigned
616 1,799 venkatad
2932 - Security administrators must have the ability to suspend and subsequently resume User IDs. 6,345
Search for a user and click on "Edit" button. Update the end date to suspend the user. Un-Assigned
616 1,799 venkatad
2932 - Security administrators must have the ability to suspend and subsequently resume User IDs. 6,346
Search for a user and click on "Edit" button. Update the end date to blank to resume user access to the system. Un-Assigned
617 1,801 venkatad
2936 - For internal TRD users, all accesses must be from authorized workstations that can be properly identified by IP address. Not Valid Tapestry User 6,349
try to login from a computer that is not listed under IPLIST under Security ---> Tracking Un-Assigned
617 1,801 venkatad
2936 - For internal TRD users, all accesses must be from authorized workstations that can be properly identified by IP address. Not Valid Tapestry User 6,350
try to login from a computer that is listed under IPLIST under Security ---> Tracking Un-Assigned