Accidents & Emergencies…………………………………………………………………………………..… 5 Adjusting to Changing Conditions………………………………………………………………………..… 5 Advanced Construction Safety (MOD 1) ………………………………………………………………… 6 Advanced Construction Safety (MOD 2) ………………………………………………………………… 6 Advanced Construction Safety (MOD 3) ………………………………………………………………… 7 Advanced Construction Safety (MOD 4) ………………………………………………………………… 7 Advanced HAZWOPER Awareness (MOD #1) ………………………………………………………… 8 Advanced HAZWOPER Awareness (MOD #2) ………………………………………………………… 8 Advanced HAZWOPER Awareness (MOD #3) ………………………………………………………… 9 Advanced HAZWOPER Awareness (MOD #4) ………………………………………………………… 9 Aerosol Transmissible Diseases ……………………………………………………………………………. 10 Aggressive Driving ……………………………………………………………………………………………… 11 Alcohol-Free Workplace ………………………………………………………………………………………. 11 Anger, Violence, and Conflict in the Workplace ……………………………………………………… 12 Asbestos Awareness …………………………………………………………………………………………… 12 Back Injury Prevention ……………………………………………………………………………………….. 13 Bloodborne Pathogens Safety ……………………………………………………………………………… 13 Building Evacuation and Emergencies …………………………………………………………………… 14 Cal/OSHA Log 300 ………………………………………………………………………………………………. 14 Combustible & Flammable Liquids …………………………………………………………………………. 15 Compressed Gas Safety ………………………………………………………………………………………... 15 Computer Security Awareness ……………………………………………………………………………….. 16 Confined-Space Entry ……………………………………………………………………………………………. 16 CPR Academic ……………………………………………………………………………………………………… 17 Customer Service ………………………………………………………………………………………………… 17 Dangers of Speeding …………………………………………………………………………………………… 18 Dealing with Issues of Alcohol and Substance Abuse ………………………………………………. 18 Defensive Driving Strategies ………………………………………………………………………………… 19 Diet & Nutrition ……………………………………………………………………………………………..…… 19 Disaster Preparedness …………………………………………………………………………………………. 20 Discipline and Termination …………………………………………………………………………………… 20 Driving Safety ……………………………………………………………………………………………………… 21 Drug-Free Workplace …………………………………………………………………………………………… 21 Electrical Safety …………………………………………………………………………………………………… 22 Employment Practices Overview …………………………………………………………………………… 22 Ethics in the Workplace ………………………………………………………………………………………… 23 Eye Safety …………………………………………………………………………………………………………… 23 Fall Protection ……………………………………………………………………………………………………… 24 Fire Extinguisher Safety ………………………………………………………………………………………… 24 Fire Prevention Safety …………………………………………………………………………………………… 25 Fleet Program Accidents & Emergencies for Large Vehicle Operators ……………………… 25 Fleet Program Accidents and Emergencies …………………………………………………………… 26 Fleet Program Adjusting to Changing Conditions…………………………………………………… 26 Fleet Program Adjusting to Changing Conditions for Large Vehicle Operators ……………… 27 Fleet Program Aggressive Driving …………………………………………………………………………… 27 Fleet Program Aggressive Driving for Large Vehicle Drivers ………………………………………. 28 Fleet Program Dangers of Speeding ………………………………………………………………………… 29 Fleet Program Dangers of Speeding for Large Vehicle Drivers …………………………………… 29

Fleet Program Defensive Driving Strategies ……………………………………………………………… 30 Fleet Program Defensive Driving Strategies for Large Vehicle Drivers …………………………. 30 Fleet Program Distracted Driving …………………………………………………………………………….. 31 Fleet Program Distracted Driving for Large Vehicle Drivers ………………………………………… 31 Fleet Program Driver Safety Orientation …………………………………………………………………… 32 Fleet Program Driver Safety Orientation for Large Vehicle Drivers ………………………………. 32 Fleet Program Expressway and Highway Driving ……………………………………………………….. 33 Fleet Program Impaired Driving ……………………………………………………………………………… 33 Fleet Program Impaired Driving for Large Vehicle Drivers ………………………………………….. 34 Fleet Program Intersection Safety …………………………………………………………………………… 34 Fleet Program Intersection Safety for Large Vehicle Drivers ……………………………………… 35 Fleet Program Large Vehicle Characteristics …………………………………………………………….. 35 Fleet Program Passenger Van Safety ……………………………………………………………………….. 36 Fleet Program Safe Backing …………………………………………………………………………………… 36 Fleet Program Safe Backing for Large Vehicle Drivers ……………………………………………….. 37 Fleet Program Seat Belt & Airbag Safety ………………………………………………………………….. 37 Fleet Program Seat Belt & Airbag Safety for Large Vehicle Drivers ……………………………… 38 Fleet Program Securing Materials for Transportation ………………………………………………… 38 Fleet Program Securing Materials for Transportation for Large Vehicle Drivers …………….. 39 Fleet Program Sharing the Road ……………………………………………………………………………… 39 Fleet Program Sharing the Road for Large Vehicle Drivers ………………………………………… 40 Fleet Program Vehicle Inspection and Maintenance ………………………………………………….. 41 Fleet Program Vehicle Inspection and Maintenance for Large Vehicle Drivers ……………… 42 Fleet Program Vehicle Safety and Security ……………………………………………………………….. 43 Fleet Program Vehicle Safety and Security for Large Vehicle Drivers ……………………………. 44 Forklift Safety ………………………………………………..………………………………………………………. 44 General Construction Safety ………………………………………………..………………………………… 45 General First Aid Part 1 ………………………………………………..………………………………………… 45 General First Aid Part 2 ………………………………………………..………………………………………… 46 General HIPAA Awareness ………………………………………………..…………………………………… 46 General Office Ergonomics ………………………………………………..…………………………………… 47 Hand & Power Tool Safety ………………………………………………..…………………………………… 47 Hazard Communication ………………………………………………..………………………………………… 48 HAZMAT Spill Prevention & Control ………………………………………………..………………………. 49 HAZMAT Transportation ………………………………………………..……………………………………… 50 Health & Wellness ………………………………………………..……………………………………………… 50 Hearing Conservation ………………………………………………..…………………………………………… 51 HIV/AIDS Awareness ………………………………………………..…………………………………………… 51 Impaired Driving ………………………………………………..………………………………………………… 52 Incident Investigation ………………………………………………..…………………………………………. 52 Indoor Air Quality ………………………………………………..………………………………………………… 53 Industrial Ergonomics ………………………………………………..…………………………………………… 53 Intersection Safety ………………………………………………..…………………………………………….. 54 Interviewing and Hiring ………………………………………………..……………………………………… 54 Laboratory Safety ………………………………………………..………………………………………………… 55 Ladder & Scaffolding Safety ………………………………………………..……………………………… 55 Large Vehicle Characteristics ………………………………………………..……………………………… 56 Laser Safety ………………………………………………..…………………………………………………….. 56

Lead Awareness ………………………………………………..………………………………………………… 57 Lock-Out / Tag-Out ………………………………………………..……………………………………………. 57 Machine Guarding ………………………………………………..……………………………………………… 58 Materials Handling, Storage, Use, & Disposal ………………………………………………..………… 58 Motor Vehicle Incident Investigation for Supervisors ……………………………………………….. 58 Motor Vehicle Personnel Selection for Supervisors ………………………………………………..… 59 Motor Vehicle Safety Overview for Supervisors ………………………………………………..……… 59 Office Safety ………………………………………………..……………………………………………………… 60 Performance Management ………………………………………………..…………………………………… 60 Personal Protective Equipment ………………………………………………..……………………………… 61 Preventing Discrimination in the Workplace ………………………………………………..…………… 61 Radiation Safety ………………………………………………..…………………………………………………… 62 Reasonable Suspicion of Alcohol for Supervisors ………………………………………………..……… 62 Reasonable Suspicion of Drugs for Supervisors ………………………………………………..…..… 63 Red Flag Rules (Identity Theft Protection) ………………………………………………..………..…… 63 Respiratory Protection ………………………………………………..………………………………………… 64 Risk Assessment Analysis ………………………………………………..……………………………………… 64 Safe Backing ………………………………………………..………………………………………………………. 65 Seat Belt & Airbag Safety ………………………………………………..……………………………………… 66 Securing Materials for Transportation ………………………………………………..…………………… 66 Sexual Harassment Awareness ………………………………………………..……………………………… 67 Sexual Harassment Awareness for Supervisors ……………………………………………..………… 67 Sharing the Road ………………………………………………..………………………………………………… 68 Slips, Trips, & Falls Prevention ………………………………………………..……………………………… 68 Trenching & Shoring ………………………………………………..…………………………………………… 69 Understanding Employee Leave ………………………………………………..…………………………… 69 Vehicle Inspection and Maintenance ………………………………………………..……………………… 70 Vehicle Safety and Security ………………………………………………..…………………………………… 71 Welding Safety ………………………………………………..…………………………………………………… 71 Working in Extreme Temperatures ………………………………………………..……………………….. 72 Workplace Diversity ………………………………………………..……………………………………………… 72 Workplace Stress ………………………………………………..………………………………………………… 73 Workplace Violence ………………………………………………..……………………………………………… 73

5

ACCIDENTS & EMERGENCIES This course provides guidance for employees who drive vehicles on the job, describing post-accident procedures such as who to call, what information to provide and collect, and what forms to complete. Information is also provided on what employee drivers can expect during the accident investigation that will be carried out by their organization and what corrective actions could be recommended to prevent similar accidents in the future. The course also discusses strategies for responding safely to unexpected vehicle emergencies, such as a mechanical failure. Equipping a vehicle with an accident kit and emergency supplies is also part of the recommended preparation strategies as well as some tips on preventing the major causes of accidents and emergencies. Course Duration: .5 hour(s) Audience: Drivers Prerequisite: No prior knowledge is required. Regulatory: Reference: None

*Course available in Spanish ADJUSTING TO CHANGING CONDITIONS In 2005, 848,000 crashes in the U.S. occurred under rain, sleet, or snow conditions, and although there are far fewer vehicles on roadways at nighttime, over half of all vehicle crashes involving fatalities occurred in dim or dark lighting conditions. Certainly, environmental conditions play a significant role in vehicle crashes. The most unfortunate aspect of such collisions is that oftentimes they are entirely preventable. The main culprit in such crashes is not the effect of the environment but the drivers who failed to recognize the hazardous conditions and drive appropriately. Environmental conditions that can affect driving include weather, visibility, and road surface quality. All of these require drivers to be able to respond appropriately and adjust their driving performance to make sure the vehicle handles safely under the conditions present. This course reviews these environmental conditions and explains the required driver responses to ensure safe vehicle operations. Course Duration: 1 hour(s) Audience: Drivers Prerequisite: No prior knowledge is required. Regulatory Reference: None

*Course available in Spanish

6

ADVANCED CONSTRUCTION SAFETY (MOD 1) Did you know that one of every five workplace fatalities is a construction worker? Despite its high fatality rate, construction can be a safe occupation when workers are aware of the hazards, and use an effective Safety and Health Program. This course is intended to provide employees and supervisors a general understanding of the topics outlined in the OSHA 10-Hour Construction Safety Outreach Program. Since workers are the target audience, the course will generally emphasize the following: 1) hazard identification, 2) avoidance, and 3) control. Although general standards may be referenced, the course will not over emphasize the use of standards per se. No attempt has been made to treat the topics exhaustively. Course Duration: 2 hour(s) Audience: This program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: 29 CFR 1926 ADVANCED CONSTRUCTION SAFETY (MOD 2) Did you know that one of every five workplace fatalities is a construction worker? Despite its high fatality rate, construction can be a safe occupation when workers are aware of the hazards, and use an effective Safety and Health Program. This course is intended to provide employees and supervisors a general understanding of the topics outlined in the OSHA 10-Hour Construction Safety Outreach Program. Since workers are the target audience, the course will generally emphasize the following: 1) hazard identification, 2) avoidance, and 3) control. Although general standards may be referenced, the course will not over emphasize the use of standards per se. No attempt has been made to treat the topics exhaustively. Course Duration: 2 hour(s) Audience: This program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: 29 CFR 1926

7

ADVANCED CONSTRUCTION SAFETY (MOD 3) Did you know that one of every five workplace fatalities is a construction worker? Despite its high fatality rate, construction can be a safe occupation when workers are aware of the hazards, and use an effective Safety and Health Program. This course is intended to provide employees and supervisors a general understanding of the topics outlined in the OSHA 10-Hour Construction Safety Outreach Program. Since workers are the target audience, the course will generally emphasize the following: 1) hazard identification, 2) avoidance, and 3) control. Although general standards may be referenced, the course will not over emphasize the use of standards per se. No attempt has been made to treat the topics exhaustively. Course Duration: 2 hour(s) Audience: This program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: 29 CFR 1926 ADVANCED CONSTRUCTION SAFETY (MOD 4) Did you know that one of every five workplace fatalities is a construction worker? Despite its high fatality rate, construction can be a safe occupation when workers are aware of the hazards, and use an effective Safety and Health Program. This course is intended to provide employees and supervisors a general understanding of the topics outlined in the OSHA 10-Hour Construction Safety Outreach Program. Since workers are the target audience, the course will generally emphasize the following: 1) hazard identification, 2) avoidance, and 3) control. Although general standards may be referenced, the course will not over emphasize the use of standards per se. No attempt has been made to treat the topics exhaustively. Course Duration: 2 hour(s) Audience: This program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: 29 CFR 1926

8

ADVANCED HAZWOPER AWARENESS (MOD #1) A hazardous materials incident is defined as the release, or suspected release, of a hazardous material into the environment. Even with the best prevention methods in place, hazardous materials incidents are bound to happen. Understanding the nature of the hazardous materials you work with, and how to respond to an incident or potential incident will help you quickly manage a dangerous situation and minimize damage done to persons, the environment, and facilities. Being able to recognize and quickly request the appropriate aid is the main responsibility of first responders at the awareness level. First responders at the awareness level are typically workers likely to witness or discover a hazardous materials release rse is specifically designed to review the basics of hazardous materials that awareness level first responders must know. This training program consists of four modules. To maximize knowledge on the topic, it is recommended that you take all four modules. Course Duration: 2 hour(s) Audience: All employees who are exposed to hazardous substances, health hazards, or safety hazards and their supervisors and management responsible for the site shall receive training to meet the requirements of the annual HAZWOPER 8-hour refresher course. Prerequisite: None Regulatory Reference: OSHA 29 CFR1910.120(q)(8)

*Course available in Spanish ADVANCED HAZWOPER AWARENESS (MOD #2) Identifying hazardous substances is an important part of HAZWOPER awareness. It is essential to recognize how hazardous substances are labeled and identified. This course discusses the different methods of hazard identification, the use of safety data sheets, and what materials are available to you for understanding the properties and hazards of certain chemicals. This training program consists of four modules. To maximize knowledge on the topic, it is recommended that you take all four modules. Course Duration: 2 hour(s) Audience: All employees who are exposed to hazardous substances, health hazards, or safety hazards and their supervisors and management responsible for the site shall receive training to meet the requirements of the annual HAZWOPER 8-hour refresher course. Prerequisite: None Regulatory Reference: OSHA 29 CFR1910.120(q)(8)

*Course available in Spanish

9

ADVANCED HAZWOPER AWARENESS (MOD #3) When working with hazardous chemicals, understanding its effects on the body, the possible routes of entry, and basic toxicology will help you prevent and minimize toxic exposures. In addition to these topics, this course discusses ways to protect against hazardous exposure through the use of safety controls. It also discusses the different types of personal protective equipment (PPE), how to properly test safety equipment, and the limitations of personal protective equipment. This training program consists of four modules. To maximize knowledge on the topic, it is recommended that you take all four modules. Course Duration: 2 hour(s) Audience: All employees who are exposed to hazardous substances, health hazards, or safety hazards and their supervisors and management responsible for the site shall receive training to meet the requirements of the annual HAZWOPER 8-hour refresher course. Prerequisite: None Regulatory Reference: OSHA 29 CFR1910.120(q)(8)

*Course available in Spanish ADVANCED HAZWOPER AWARENESS (MOD #4) Understanding your role in the event of a hazardous materials incident will help streamline operations and minimize damage to life, the environment, and property. This course will outline steps to take to avoid hazardous materials emergencies, and the role of first responders with a special emphasis on the awareness level first responder. The incident command system and decontamination procedures will also be addressed. This training program consists of four modules. To maximize knowledge on the topic, it is recommended that you take all four modules. Course Duration: 2 hour(s) Audience: All employees who are exposed to hazardous substances, health hazards, or safety hazards and their supervisors and management responsible for the site shall receive training to meet the requirements of the annual HAZWOPER 8-hour refresher course. Prerequisite: None Regulatory Reference: OSHA 29 CFR1910.120(q)(8)

*Course available in Spanish

10

AEROSAL TRANSMISSIBLE DISEASES Airborne pathogens are serious threats to employees in many different environments. They can spread rapidly from a single infected individual to cause infection in many others in the vicinity. Without vaccination and observing adequate precautions, employees can become sick, missing work and passing their illness on to others. The result of the lost workdays and productivity can impose a financial burden on employers and can even lead to death in certain individuals. Recognizing these dangers and intending to protect all employees in California who face occupational exposure, the California Occupational Safety & Health Standards Board (Cal/OSHA) adopted the aerosol transmissible diseases standard in May 2009. It aims to protect workers in California in professions that involve potential exposure to ATD-causing pathogens. The standard requires covered employers to take steps to protect their employees from ATD infection. This course is based on the Cal/OSHA ATD standard, and is geared toward familiarizing employees with relevant topics in the standard. Topics such as the modes of transmission of ATDs, signs and symptoms of ATDs, identifying workplace exposures, and strategies to reduce infections all receive full treatment. The importance of respiratory protection, disinfection and decontamination, as well as vaccination, and post-exposure care are also covered. NOTE TO EMPLOYERS: In addition to the topics introduced in this course, the ATD standard requires that training be tailored to the unique demands of each workplace, and include a specific look at what particular exposures your employees face in your workplace. Employees must also be provided with copies of the ATD standard and the ATD Exposure Control Plan and/or Biosafety Plan used in your workplaces as well as notification of the means by which they can provide input as to its effectiveness. Course Duration: 1 hour(s) Audience: General audience Prerequisite: No prior knowledge required Regulatory Reference: Cal/OSHA Standard Title 8, Chapter 4, Subchapter 7, Article 109, Section 5199

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AGGRESSIVE DRIVING Aggressive driving is a serious problem on American roadways. The National Highway Traffic Safety Administration (NHTSA) estimates that aggressive drivers cause two-thirds of all fatal crashes today. While drivers under 30 are most likely to show aggressive driving behavior at the wheel, aggressive driving is a problem that crosses generational, racial, gender, and geographic lines. Aggressive driving is a problem that puts all drivers, passengers, and pedestrians in danger. Aggressive drivers may be unpredictable, take risks, make erratic maneuvers, and have little regard for the welfare of others. Therefore, even drivers who may not consider themselves aggressive should still learn strategies for how to avoid provoking an aggressive driving incident. This course proposes strategies to avoid both perpetrating and provoking an aggressive driving incident and discusses speeding as a primary and deadly symptom of aggressive driving. It is hoped that this course will help our roadways become safer and less stressful, which will ultimately save lives, minimize injuries, and save on property damage repair costs. Course Duration: 1 hour(s) Audience: Individuals who drive on the job. Prerequisite: No previous knowledge required Regulatory Reference: None

*Course available in Spanish ALCOHOL-FREE WORKPLACE Alcohol, a very simple molecule, is one of the most widely used drugs in the world. Like other general anesthetics, alcohol is a central nervous system depressant. When alcohol is consumed, it is distributed throughout the body and exerts most of its effects in the brain. In general, its effects are proportional to its concentration in the blood. It is estimated that alcohol abuse costs society an estimated $116 billion a year and is associated with up to half of all traffic fatalities. In the workplace, the costs associated with alcohol abuse include increased absences, accidents, and errors. This training course has 12 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program complements the mandatory drug & alcohol testing for all employees who operate company vehicles that meet certain DOT requirements. Generally, the DOT rules cover commercial motor-vehicle drivers as well as safety-sensitive employees in the areas of aviation, railroad, pipeline, maritime, and mass transit in interstate and intrastate transportation. Prerequisite: No prior knowledge is required. Regulatory Reference: DOT 49 CFR 391

*Course available in Spanish

12

ANGER, VIOLENCE, AND CONFLICT IN THE WORKPLACE Conflict and anger are common issues faced by supervisory staff. In some cases, conflict and anger can lead to violence. The Occupational Safety and Health Administration (OSHA) reports that 564 workplace homicides were committed in 2005. Management staff can create a healthier work environment and help prevent anger from escalating into violence by learning to manage employees with apparent or suspected behavioral problems, employees who are consistently angry or disgruntled, and employees who show signs of potential violence. This course will provide tips on resolving conflict, disciplining employees with anger or behavioral problems, and avoiding potential liability. Course Duration: 1 hour(s) Audience: Supervisors Prerequisite: No prior knowledge is required. Regulatory Reference: None ASBESTOS AWARENESS Since the beginning of the 20th century, asbestos has come into wide use in a variety of materials: building insulation, friction products such as brake shoes and brake pads, and fireproof textiles. An estimated 1.3 million employees in construction and general industries face significant asbestos exposure on the job. Heaviest exposures today occur in the construction industry, particularly during the removal of asbestos during renovation or demolition. Asbestos standards determined by the Occupational Safety and Health Administration and Environmental Protection Agency overlap, and both sets of standards are relevant for regulation of asbestos removal and managing the effects of exposure to asbestos. This course has 12 lessons and a 10-question exam. Course Duration: 1 hour(s) Audience: Employers must provide a training program for all employees installing and handling asbestos-containing products and for employees performing Class I through IV asbestos operations. Employees must receive training prior to or at initial assignment and at least annually thereafter. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.1001; 1926.1101

*Course available in Spanish

13

BACK INJURY PREVENTION The back is the most injury-prone part of the body, but all back injuries are preventable. Back injury incidents rank near the top of all occupational work injuries. These injuries can result in pain, lost work time, inconvenience, and possible disability. This course highlights techniques for protecting and strengthening the back. This training course has 6 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910

*Course available in Spanish

BLOODBORNE PATHOGENS SAFETY Blood and other potentially infectious materials pose a serious threat to employees who are exposed to these materials. Injuries from contaminated needles and other sharps have been associated with an increased risk of disease from more than 20 infectious agents. The primary agents of concern in current occupational settings are the human immunodeficiency virus (HIV), hepatitis B virus (HBV), and hepatitis C virus (HCV). To reduce the health risk to workers whose duties involve exposure to blood or other potentially infectious materials, OSHA issued the Bloodborne Pathogens (BBP) Standard (29 CFR 1910.1030) on December 6, 1991 (56 FR 64004). The provisions of the standard were based on the agency's determination that a combination of engineering and work practice controls, personal protective equipment, training, medical surveillance, hepatitis B vaccinations, signs and labels, and other requirements would minimize the risk of disease transmission. This course explains the requirements for complying with this standard as well as provides practical information on the various diseases and protection strategies associated with bloodborne pathogens. The course incorporates the 2001 OSHA revisions to the standard that were made in compliance with the Needlestick Safety and Prevention Act. This training course has 20 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory for all employees initially and on an annual basis thereafter. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.1030

*Course available in Spanish

14

BUILDING EVACUATION AND EMERGENCIES In the event of an emergency every second counts. The safe orderly and prompt evacuation or relocation of building occupants depends on good planning and training. The goal of this course is to provide building occupants with information about emergency response plans and procedures in the event of any type of emergency. This training course has 7 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910 CAL/OSHA LOG 300 Cal/OSHA Standard 14300 requires that all employers record work-related injuries, illnesses, or fatalities unless they are in an industry that has been classified as partially exempt from this standard. Employers record these injuries and illnesses on OSHA Form 300. This course will examine Form 300 and its various parts (Form 300A and Form 301) by exploring what exactly needs to be recorded on these forms, how to go about recording incidents, why these incidents need to be recorded, and the kinds of organizations that need to use Form 300. NOTE: The content of this course and recommendations made do not necessarily include every possible loss potential, code violation, or exception to good practice. Actions needed to maintain compliance requirements are solely the responsibility of your management. Course Duration: 1 hour(s) Audience: California Prerequisite: No previous knowledge required. Regulatory Reference: Federal OSHA-29 CRF 1904 and Cal/OSHA 8 CCR 14300-14400.

15

COMBUSTIBLE & FLAMMABLE LIQUIDS This module covers the two primary hazards associated with flammable and combustible liquids: explosion and fire. In order to prevent these hazards, this course and the standard upon which it is based (29 CFR 1910.106), address the primary concerns of design and construction, ventilation, ignition sources, and storage. This training course has 8 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory awareness level training for all employees. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.106

*Course available in Spanish

COMPRESSED GAS SAFETY This course provides the information employees need to handle and transport these potentially volatile storage containers. The program reminds employees to work safely and avoid injuries when handling compressed air and gas. This training course has 9 learning modules with a 10-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory, however most companies who utilize compressed gas should implement this training on an annual basis to minimize injury and legal liability. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.101

*Course available in Spanish

16

COMPUTER SECURITY AWARENESS Due to the rapid growth of computer technology and the increase in potential online threats, computer security must be understood by every user. Failure to fully comprehend these issues can lead to loss of data and theft of personal and financial information. The increasing importance of computer technology and the information contained and transmitted by computers used both at work and at home make it essential for every computer user to learn about computer security, the problems computer usage can present, and the actions that can prevent breaches in computer security. This training is specifically designed to increase computer safety awareness, ensure online security, and protect all valuable information stored on computers. Remember -- security is every computer user's responsibility! Course Duration: 1 hour(s) Audience: General audience Prerequisite: None Regulatory Reference: None CONFINED-SPACE ENTRY During the course of employment, you may be exposed to the hazards associated with confined space operations. This course provides awareness level training for activities related to confined space entry. Additional training at your job site is recommended in order to gain a better understanding of the confined spaces at your place of employment. This training course has 14 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is deemed mandatory for all confined space entrants and attendants. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.146

*Course available in Spanish

17

CPR ACADEMIC Each year approximately 250,000 people die of sudden cardiac arrest in the United States. Cardiopulmonary resuscitation (CPR) is a combination of rescue breathing and chest compressions delivered to victims thought to be in cardiac arrest. During cardiac arrest, the heart stops pumping blood, blood pressure falls to zero, and the pulse stops. Within 10 seconds a victim may lose consciousness and become unresponsive. CPR helps circulate blood that contains oxygen to the brain and other vital organs and can help "buy time" until help arrives. This course highlights how to recognize the signs of cardiac arrest, how and when to perform CPR, and how to use an AED to help a person in cardiac arrest. This course is meant to supplement CPR training conducted by the American Heart Association. It is not to be used as the primary guide for patient care. Please contact the American Heart Association for the hands-on class information. Course Duration: 1 hour(s) Audience: This training program may or may not be mandatory, although if implemented, employees should be retrained on an annual basis. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.151

*Course available in Spanish

CUSTOMER SERVICE Successful organizations realize that customer service is at the core of their success and consequently must be at the core of their mission. Unfortunately, this does not automatically imply that customers at such organizations are having a positive customer experience. A recent survey found that 80% of companies believe they are providing customer experience of a superior quality. However, when customers of those same companies were surveyed, only 8% agreed with those claims (HBR, 2005). Clearly, customer service is an area that requires more attention, especially the kind of attention that places greater emphasis on understanding and listening to the customers. This course aims to reinforce the significance of customer service as a precondition to the success of any organization. Special emphasis is placed on understanding customers, creating a work culture that is customer service-oriented, and reviewing intuitive and not-so-intuitive customer service skills. The content is applicable to employees in many kinds of organizations, from commercial firms to educational institutions. Course Duration: 1 hour(s) Audience: General Prerequisite: No prior knowledge required. Regulatory Reference: None

18

DANGERS OF SPEEDING Speeding is a contributing factor in nearly one-third of all fatal crashes. Since 1995 the number of deaths and injuries attributed to speed have continued to rise. Technological advances in vehicle safety and passenger protection have not been able to prevent the thousands of needless deaths each year from speed-related crashes. The best solution to the problem is to make drivers aware of the problem and to equip them to drive at safe speeds, which are the two main objectives of this course. Towards these ends, various topics are covered, including what factors influence drivers to speed, what risks arise from excessive speed, how speed affects stopping distance, what economic costs stem from speeding and aggressive driving, how to avoid becoming involved in a collision with a speeder, and what factors to consider in choosing a safe speed for vehicle operation. Course Duration: 1 hour(s) Audience: All drivers Prerequisite: No previous knowledge required. Regulatory Reference: None

*Course available in Spanish DEALING WITH ISSUES OF ALCOHOL AND SUBSTANCE ABUSE Substance abuse is a significant concern for employers. Most drug and alcohol abusers have jobs. SAMHSA estimates that, of the 17.9 million illicit drug users aged 18 years or older in the United States in 2006, 13.9 million were employed either full- or part-time. This course will offer information for supervisors and managers on issues including drug and alcohol policies, employee assistance programs (EAPs), understanding federal laws dealing with substance abuse, and confronting employees who are suspected of abusing drugs and/or alcohol. Course Duration: 1 hour(s) Audience: Supervisors Prerequisite: No prior knowledge is required. Regulatory Reference: None

19

DEFENSIVE DRIVING STRATEGIES The number one cause of work-related fatalities in the U.S. is vehicle crashes. A worker is more likely to suffer fatal injury while operating a vehicle than any other job activity. The need for enhancing safety when driving cannot be understated. Unfortunately, improving one's own driving ability does not guarantee safety on the roadway. No matter how safe a driver is trained to be, he or she cannot control the behavior of other vehicle operators. Encountering unsafe drivers is an inevitable part of every driver's experience. This course is aimed at preparing drivers for encountering potential hazards on the roadway. It follows a three-fold approach by encouraging drivers to anticipate, recognize, and respond to driving hazards. Within this framework, topics covered include principles of defensive driving, the need for driving defensively, practical instruction on how to drive defensively, instruction on maintaining a safety zone perimeter around the driver's vehicle, and effective stopping distance. Course Duration: 1 hour(s) Audience: Drivers Prerequisite: No prior knowledge is required. Regulatory Reference: None

*Course available in Spanish DIET & NUTRITION This training course was designed to provide managers and employees with basic concepts of diet and nutrition. Your job is important to you and your family. Proper nutrition is a means of staying at a job so that one can provide for his or her family. These lessons are designed to give you information so that your life will be healthy. This training course has 14 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910

*Course available in Spanish

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DISASTER PREPAREDNESS When disaster strikes, the best protection is knowing what to do. Preparedness is everyone's job. Not just government agencies but all sectors of society – service providers, businesses, civic and volunteer groups, industry associations and neighborhood associations, as well as every individual citizen -- should plan ahead for disaster. This training course has 11 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.38

*Course available in Spanish DISCIPLINE AND TERMINATION The issues of discipline and termination are rife with questions of fairness and legality and generally make supervisors uncomfortable. Clear standards need to be set for all employees, and each employee, whether the best or the most problematic, must be held to the same standard or the company risks facing legal issues. The best way to accomplish this task is to make sure that your organization's management is adequately trained to discipline employees properly and fairly and well versed in the laws regarding termination. This course will provide tips on how to discipline effectively, information on "at-will employment," and a discussion of some of the legal issues regarding termination. Course Duration: 1 hour(s) Audience: Supervisors Prerequisite: No prior knowledge is required. Regulatory Reference: None

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DRIVING SAFETY Traffic accidents are a leading cause of incidental deaths among US workers. This training course presents information to aid employees in operating vehicles safely. This program could save your life or that of a coworker! This training program has 13 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: Non-Mandatory

*Course available in Spanish DRUG-FREE WORKPLACE Drug abuse can have dangerous and costly effects in the workplace. This course highlights these impacts, and provides useful information about the different types of drugs that are commonly abused and how to evaluate each element and subsidiary component of a safety and health program. This training course has 11 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program compliments the mandatory drug & alcohol testing for all employees who operate company vehicles that meet certain DOT requirements. Generally, the DOT rules cover commercial motor-vehicle drivers as well as safety-sensitive employees in the areas of aviation, railroad, pipeline, maritime, and mass transit...in interstate and intrastate transportation. Prerequisite: No prior knowledge is required. Regulatory Reference: DOT 49 CFR 391

*Course available in Spanish

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ELECTRICAL SAFETY Employees who do not have a basic understanding of electrical safety are often exposed to dangers associated with hazardous energy sources. In addition, the servicing and maintenance of equipment may expose employees to these hazardous energy sources. Annual electrical safety training is vitally important in providing you with the information required to prevent an electrical accident from happening. This training course has 8 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandated under 29 CFR Part 1910.301. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.301; Cal/OSHA Title 8, Chapter 4, Subchapter 5

*Course available in Spanish

EMPLOYMENT PRACTICES OVERVIEW Supervisors and managers have to deal with issues of employment on a daily basis, yet many have never been trained to deal with these issues such as interviewing and hiring, discrimination, sexual harassment, conflict and violence, substance abuse, performance management, employee leave, and discipline and termination. And these issues can have legal implications. As the number of legal restrictions on employers increase, so do the numbers of employees who file lawsuits against their employers. Though employment lawsuits are often found to be without merit in the end, fighting the charges can be extremely costly, in money and time. This course will provide an overview of these topics, why they are so important to managers and supervisors, and what can result from an ignorance of these issues. Course Duration: .5 hour(s) Audience: Supervisors/managers Prerequisite: No prior knowledge is required. Regulatory Reference: None

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ETHICS IN THE WORKPLACE According to a study conducted by the Society of Human Resources Management and the Ethics Resource Center, only 23% of HR professionals say their organizations have comprehensive ethics and compliance program in place, and 7% admitted that their employer has no program at all. Additionally, 57% indicated that ethics is not a part of their employees' performance reviews. In our ever changing society, ethics is something that must be a part of the working world, whether the setting is corporate, medical, educational, or governmental. This course focuses on ways to incorporate ethical principles into the workplace in order to create a more positive atmosphere for both employees and employers. Course Duration: 1 hour(s) Audience: Employeesac Prerequisite: No prior knowledge required Regulatory Reference: None EYE SAFETY Eye injuries cost industry $300 million each year in compensation and lost work time. The loss of sight can be devastating and is easily preventable. A recent survey by the Bureau of Labor Statistics found that three out of five workers who suffered an eye injury wore no eye protection. Of those who did, 40% wore the wrong kind. You should wear safety eyewear whenever there is any chance that machines or operations present the hazard of flying objects, chemicals, harmful radiation or a combination of these or other hazards. This course reviews the selection of appropriate eyewear and basic first aid for the eye. This training course has 8 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.133

*Course available in Spanish

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FALL PROTECTION Each year falls consistently account for the greatest number of fatalities in the construction industry and are a major concern in other industries. Events surrounding these types of accidents often involve a number of factors including unstable working surfaces, misuse of fall protection equipment and human error. Studies have shown that the use of guardrails, fall arrest systems, safety nets, covers and travel restriction systems can prevent many deaths and injuries from falls. This training course has 12 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory for all employees who may serve as facility engineers, affected employees, managers, supervisors, and maintenance employees on an annual basis. Prerequisite: No prerequisites are required. Regulatory Reference: OSHA 29 CFR 1910.21-30; 1926.503

*Course available in Spanish

FIRE EXTINGUISHER SAFETY Hand portable fire extinguishers are considered to be the first line of fire defense for fires of limited size. They represent the most portable fire fighting equipment available and are used primarily to suppress small, incipient stage, accessible fires before these fires have the opportunity to grow in size and intensity. This training program has 12 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory initially and annually thereafter. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.157

*Course available in Spanish

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FIRE PREVENTION SAFETY The standards and regulations written by the Occupational Safety and Health Administration (OSHA), and the National Fire Protection Association (NFPA) identify topics that employees must be familiar with in respect to the prevention of fires and what to do when there is a fire. Supervisors are responsible for providing the information employees need to reduce the risk of fire at work and to know what to do if there is a fire. Fire prevention is the term used to take proactive measures to reduce the potential for a fire to start. Every work place will have varying general and unique elements in their fire prevention plan. This training program has 11 learning modules with a ten-question exam. Course Duration: .5 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.155 -165

*Course available in Spanish

FLEET PROGRAM ACCIDENTS & EMERGENCIES FOR LARGE VEHICLE OPERATORS This course provides guidance for employees who drive large vehicles on the job, describing post-accident procedures such as who to call, what information to provide and collect, and what forms to complete. Information is also provided regarding what employee drivers can expect to be carried out by their organization during the accident investigation and which corrective actions could be recommended to prevent similar accidents in the future. Likewise, the course also discusses strategies for responding safely to unexpected vehicle emergencies, such as a mechanical failure. Equipping a vehicle with an accident kit and emergency supplies is also part of the recommended preparation strategies, as well as some tips on preventing the major causes of accidents and emergencies. Course Duration: 1 hour(s) Audience: Large vehicle operators. Prerequisite: No previous knowledge required. Regulatory Reference: None

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FLEET PROGRAM ACCIDENTS AND EMERGENCIES This course provides guidance for employees who drive vehicles on the job, describing post-accident procedures such as who to call, what information to provide and collect, and what forms to complete. Information is also provided on what employee drivers can expect during the accident investigation that will be carried out by their organization and what corrective actions could be recommended to prevent similar accidents in the future. The course also discusses strategies for responding safely to unexpected vehicle emergencies, such as a mechanical failure. Equipping a vehicle with an accident kit and emergency supplies is also part of the recommended preparation strategies as well as some tips on preventing the major causes of accidents and emergencies. Course Duration: 1 hour(s) Audience: General audience Prerequisite: None Regulatory Reference: None FLEET PROGRAM ADJUSTING TO CHANGING CONDITIONS Environmental conditions that can affect driving include weather, visibility, and road surface quality. All of these require drivers to be able to respond appropriately and suit their driving performance to make sure the vehicle handles safely under the conditions present. This course reviews these environmental conditions and explains the required driver responses to ensure safe vehicle operations. Course Duration: 1 hour(s) Audience: Employees who drive on the job Prerequisite: No prior knowledge is required. Regulatory Reference: None

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FLEET PROGRAM ADJUSTING TO CHANGING CONDITIONS FOR LARGE VEHICLE OPERATORS It is an obvious fact that environmental conditions play a significant role in vehicle crashes. The most unfortunate aspect of such collisions is that oftentimes they are entirely preventable. The main culprit in these crashes is often not the effect of the environment but the drivers who failed to recognize the hazardous conditions and drive appropriately. Environmental conditions that can affect driving include weather, visibility, and road surface quality. All of these require drivers to be able to respond appropriately and suit their driving performance to make sure the vehicle handles safely under the conditions present. This course provides an overview for large vehicle operators of how to respond to changing conditions on the road and emergencies that may come up unexpectedly, such as a flat tire or a skid, to ensure safe vehicle operations. Course Duration: 1 hour(s) Audience: Operators of large vehicles Prerequisite: No prior knowledge is required. Regulatory Reference: None FLEET PROGRAM AGGRESSIVE DRIVING This course is aimed at reducing the likelihood of drivers becoming involved in an aggressive driving incident. It proposes strategies for avoiding both perpetrating and provoking an aggressive driving incident. The course also discusses the topic of speeding as a primary and deadly symptom of aggressive driving. It is hoped that this course will help our roadways become safer and less stressful, which will ultimately save lives, minimize injuries, and save on property damage repair costs. Course Duration: 1 hour(s) Audience: Individuals who drive on the job. Prerequisite: No prior knowledge is required. Regulatory Reference: None

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FLEET PROGRAM AGGRESSIVE DRIVING FOR LARGE VEHICLE DRIVERS In a recent survey of current commercial motor vehicle (CMV) fleet safety managers, aggression and anger were considered the most dangerous risk factors for drivers. Unfortunately, there is good reason for this grim assessment. Aggressive driving is a serious problem on America's roadways. The National Highway Traffic Safety Administration (NHTSA) estimates that aggressive drivers cause two-thirds of all fatal crashes today. While drivers under 30 are most likely to show aggressive driving behavior at the wheel, aggressive driving is a problem that crosses generational, racial, gender, and geographic lines. Aggressive driving is a problem that threatens pedestrians, passengers, and drivers of all types of vehicles. Aggressive drivers may be unpredictable, take risks, make erratic maneuvers, and have little regard for the welfare of others. Therefore, even drivers who may not consider themselves aggressive should still learn strategies for how to avoid provoking an aggressive driving incident. This course is aimed at reducing the likelihood of large vehicle drivers becoming involved in an aggressive driving incident. It proposes strategies for avoiding both perpetrating and provoking an aggressive driving incident. The course also discusses the topic of speeding as a primary and deadly symptom of aggressive driving. It is hoped that this course will help our roadways become safer and less stressful, which will ultimately minimize injuries, save on property damage repair costs, and, most importantly, save lives. Course Duration: 1 hour(s) Audience: Individuals who drive on the job. Prerequisite: No prior knowledge is required. Regulatory Reference: None

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FLEET PROGRAM DANGERS OF SPEEDING Speeding is a contributing factor in nearly one-third of all fatal crashes. Since 1995 the number of deaths and injuries attributed to speed have continued to rise. Technological advances in vehicle safety and passenger protection have not been able to prevent the thousands of needless deaths each year from speed-related crashes. The best solution to the problem is to make drivers aware of the problem and to equip them to drive at safe speeds, which are the two main objectives of this course. Towards these ends, various topics are covered, including what factors influence drivers to speed, what risks arise from excessive speed, how speed affects stopping distance, what economic costs stem from speeding and aggressive driving, how to avoid becoming involved in a collision with a speeder, and what factors to consider in choosing a safe speed for vehicle operation. Course Duration: 1 hour(s) Audience: Individuals who drive on the job. Prerequisite: No prior knowledge is required. Regulatory Reference: None FLEET PROGRAM DANGERS OF SPEEDING FOR LARGE VEHICLE DRIVERS The course covers what factors influence drivers to speed, what risks arise from excessive speed, how speed affects stopping distance, what economic costs stem from speeding, how to avoid becoming involved in a collision with a speeder, and what factors to consider in choosing a safe speed for vehicle operation. Course Duration: 1 hour(s) Audience: Large vehicle drivers Prerequisite: No prior knowledge is required. Regulatory Reference: None

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FLEET PROGRAM DEFENSIVE DRIVING STRATEGIES The number one cause of work-related fatalities in the U.S. is vehicle crashes. A worker is more likely to suffer fatal injury while operating a vehicle than any other job activity. The need for enhancing safety when driving cannot be understated. Unfortunately, improving one's own driving ability does not guarantee safety on the roadway. No matter how safe a driver is trained to be, he or she cannot control the behavior of other vehicle operators. Encountering unsafe drivers is an inevitable part of every driver's experience. This course is aimed at preparing drivers for encountering potential hazards on the roadway. It follows a three-fold approach by encouraging drivers to anticipate, recognize, and respond to driving hazards. Within this framework, topics covered include principles of defensive driving, the need for driving defensively, practical instruction on how to drive defensively, instruction on maintaining a safety zone perimeter around the driver's vehicle, and effective stopping distance. Course Duration: 1 hour(s) Audience: Drivers Prerequisite: No prior knowledge is required. Regulatory Reference: None FLEET PROGRAM DEFENSIVE DRIVING STRATEGIES FOR LARGE VEHICLE DRIVERS This course is aimed at preparing drivers for encountering potential hazards on the roadway. It follows a three-fold approach by encouraging drivers to anticipate, recognize, and respond to driving hazards. Within this framework, topics covered include principles of defensive driving, the need for driving defensively, practical instruction on how to drive defensively, instruction on maintaining a safety zone perimeter around the driver's vehicle, and effective braking distance. Course Duration: 1 hour(s) Audience: Large Vehicle Drivers Prerequisite: None Regulatory Reference: None

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FLEET PROGRAM DISTRACTED DRIVING A brief gaze at a vehicle accident, a look down to try to read a map, a routine cell phone conversation -- these all have the potential to cause a deadly truck accident. According to the National Highway Traffic Safety Administration, 6 to 8.3 million drivers crashed in the past five years as a result of being distracted. Distracted driving is receiving increasing attention from both the media and legislators, but there is still a long way to go before drivers are fully aware of the hazards involved. Large vehicles require 20-40% more stopping distance, and when a driver's attention is diverted from the roadway ahead of the vehicle, even that distance may not be enough. Traumatic injury or fatality can be the tragic end result. This course examines the problem of distracted driving and offers solutions and prevention measures for avoiding accidents due to distracted driving. Recent case studies are also presented along with a discussion of the lessons that can be learned from each. Course Duration: 1 hour(s) Audience: Employees who drive on the job. Prerequisite: No prior knowledge is required. Regulatory Reference: None

*Course available in Spanish FLEET PROGRAM DISTRACTED DRIVING FOR LARGE VEHICLE DRIVERS A brief gaze at a vehicle accident, a look down to try to read a map, a routine cell phone conversation -- these all have the potential to cause a deadly truck accident. According to the National Highway Traffic Safety Administration, 6 to 8.3 million drivers crashed in the past five years as a result of being distracted. Distracted driving is receiving increasing attention from both the media and legislators, but there is still a long way to go before drivers are fully aware of the hazards involved. Large vehicles require 20-40% more stopping distance, and when a driver's attention is diverted from the roadway ahead of the vehicle, even that distance may not be enough. Traumatic injury or fatality can be the tragic end result. This course examines the problem of distracted driving and offers solutions and prevention measures for avoiding accidents due to distracted driving. Recent case studies are also presented along with a discussion of the lessons that can be learned from each. Course Duration: 1 hour(s) Audience: Drivers of large vehicles. Prerequisite: No prior knowledge is required. Regulatory Reference: None

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FLEET PROGRAM DRIVER SAFETY ORIENTATION Every year, collisions cause more work-related deaths than any other type of on-the-job accident. The proliferation of electronic devices and their propensity for distraction have only increased this risk. Even crashes without fatalities can have profound effects on workplaces, disrupting productivity and leading to added costs that can impact the company’s bottom line. However, not all workplaces are as vulnerable to these types of accidents. A national survey found that organizations that follow a driver safety program and provide driver safety training have the lowest crash rates. This course highlights the steps employees can take to protect themselves when driving, whether the extent of their driving involves commuting to and from work or driving is included as part of their job responsibilities. By following a driver safety policy and complying with federal, state, and local traffic laws, workers can keep themselves and others safe on the roadways. Course Duration: 1 hour(s) Audience: Individuals who operate motor vehicles on the job. Prerequisite: No prior knowledge is required. Regulatory Reference: None FLEET PROGRAM DRIVER SAFETY ORIENTATION FOR LARGE VEHICLE DRIVERS Traffic accidents are a leading cause of incidental deaths among U.S. workers. According to the Bureau of Labor and Statistics (BLS) more than 2,000 deaths a year are attributed to occupational motor vehicle accidents. This represents more than 30% of annual work-related fatalities. Unlike other workplaces, the roadway is an environment outside the control of the employer. Preventing work-related roadway crashes requires strategies that combine traffic safety principles and sound safety management practices. Although drivers cannot control roadway conditions, they can practice safe driving behavior by attending periodic driver training and following all motor vehicle safety laws and organizational policies regarding driver safety. Crashes are not an unavoidable part of doing business. This course highlights the steps drivers can take to protect themselves on the job. Course Duration: 1 hour(s) Audience: Drivers Prerequisite: No prior knowledge is required. Regulatory Reference: None

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FLEET PROGRAM EXPRESSWAY AND HIGHWAY DRIVING This course aims to enhance safety for drivers traveling on expressways and freeways by increasing awareness of the risks and instructing drivers on safe practices for vehicle operation. In fulfillment of these objectives, the course covers topics such as highway hypnosis, velocitation, safe passing and merging, navigating interchanges, work zone safety, safe following distance, and pre-trip planning tips. Course Duration: 1 hour(s) Audience: Drivers Prerequisite: No previous knowledge required. Regulatory Reference: None

*Course available in Spanish FLEET PROGRAM IMPAIRED DRIVING The purpose of this course is to encourage safe driving practices among employees, reduce employers' costs due to incidents caused by impaired driving, and educate drivers on the factors that contribute to impaired driving. Driving is a common task required of many employees nationwide and even a small increase in safe driving practices can reduce the number of accidents and, most importantly, save lives. Due to the widespread nature of the alcohol-impaired driving problem in particular, special attention has been given to this problem. Course Duration: 1 hour(s) Audience: Workers who drive company vehicles or personal vehicles for company business. Prerequisite: No prior knowledge is required. Regulatory Reference: None

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FLEET PROGRAM IMPAIRED DRIVING FOR LARGE VEHICLE DRIVERS The purpose of this course is to encourage safe driving practices among employees, reduce employers' costs due to incidents caused by impaired driving, and educate drivers on the factors that contribute to impaired driving. Driving is a common task required of many employees nationwide and even a small increase in safe driving practices can reduce the number of accidents and, most importantly, save lives. Due to the widespread nature of the alcohol-impaired driving problem in particular, special attention has been given to this problem. Course Duration: 1 hour(s) Audience: Workers who drive large vehicles for company business. Prerequisite: No prior knowledge is required. Regulatory Reference: None FLEET PROGRAM INTERSECTION SAFETY Intersections are one of the most dangerous sections of the roadway. Accidents at intersections account for approximately 40 percent of all reported crashes and one of every five fatal crashes. The Federal Highway Administration (FHWA) lists intersection safety as one of its top priorities, and it recommends driver training as one of the keys to reducing motor vehicle crashes at intersections. This course highlights the principles and practices drivers must consider for safely navigating through various types of intersections and examines the potential risks associated with the operation of vehicles at intersections. The course describes best practices for intersection safety and encourages the adoption of key safety practices to reduce vehicle-related crashes at intersections. Course Duration: 1 hour(s) Audience: Drivers. Prerequisite: No prior knowledge is required. Regulatory Reference: None

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FLEET PROGRAM INTERSECTION SAFETY FOR LARGE VEHICLE DIRVERS Intersections are one of the most dangerous sections of the roadway. Accidents at intersections account for approximately 40 percent of all reported crashes and one of every five fatal crashes. The Federal Highway Administration (FHWA) lists intersection safety as one of its top priorities, and it recommends driver training as one of the keys to reducing crashes at intersections. This course highlights the principles and practices drivers must consider for safely navigating through various types of intersections and examines the potential risks associated with the operation of trucks and other large vehicles at intersections. The course describes best practices for intersection safety and encourages the adoption of key safety practices to reduce crashes at intersections. Course Duration: 1 hour(s) Audience: Drivers. Prerequisite: No prior knowledge is required. Regulatory Reference: None FLEET PROGRAM LARGE VEHICLE CHARACTERISTICS Large vehicles have unique dimensions and mechanical components. Being familiar with these can help make drivers safer on the roadways. This course reviews various types of large vehicles, highlighting the unique features of these vehicles as well as the distinct handling requirements required for safe operation. An overview of unique large vehicle features such as sleeper berths, semi-trailer effects on handling, tanker surge, weight and size regulations, safety enhancements, and braking systems is provided. The culmination of these discussions centers on applying the knowledge gained to reduce crash risks. Course Duration: 1 hour(s) Audience: Drivers of large vehicles. Prerequisite: No prior knowledge is required. Regulatory Reference: None

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FLEET PROGRAM PASSENGER VAN SAFETY There is growing concern regarding the safety of 15-passenger vans and the injuries and fatalities that can result. In fact, between 2000 and 2005, NHTSA has issued 4 safety warnings on these vehicles. Fifteen-passenger vans are more likely to be involved in a single-vehicle rollover crash than any other type of vehicle. Between 1990 and 2002, there were 1,576 fatal crashes involving 15-passenger vans. Compounding this problem, the rate of safety belt use among occupants of 15-passenger vans is very low compared to those in other types of vehicles, increasing the likelihood of severe injury and fatality. This course reviews the issues specific to passenger vans, such as unique vehicle characteristics, loading cargo/passengers to minimize the risk of rollover, backing safely, proper tire care, and strategies to reduce crash risks. Course Duration: 1 hour(s) Audience: Supervisors and drivers of passenger vans. Prerequisite: No prior knowledge is required. Regulatory Reference: None FLEET PROGRAM SAFE BACKING Most of a driver's time behind the wheel is spent while the vehicle is moving forward. The repetition and accumulation of experience can help make for safer drivers behind the wheel. But unfortunately this does not mean they will be equally good or safe when it comes to backing. Backing is one of the least practiced driving skills and therefore can pose a great risk, even for experienced drivers. Statistics confirm that backing a vehicle is one of the most dangerous driving activities. Despite the relatively little time spent backing compared to driving forward, backing still accounts for between 25-30% of vehicle accidents nationwide. It is not hard to see why learning, reviewing, and practicing safe backing techniques is a key part of reducing vehicle accidents. This course focuses on the various safety precautions and techniques for backing safely in a number of situations. Topics such as safe backing procedures, backing with a trailer, blind spots, adjusting mirrors, and parallel parking are covered. Course Duration: 1 hour(s) Audience: Drivers Prerequisite: No prior knowledge is required. Regulatory Reference: None

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FLEET PROGRAM SAFE BAKCING FOR LARGE VEHICLE DRIVERS Most of a driver's time behind the wheel is spent while the vehicle is moving forward. The repetition and accumulation of experience can help make drivers safe. But unfortunately this does not mean they will be equally good or safe when it comes to backing. Backing is one of the most difficult driving skills to master and therefore can pose a great risk. Statistics confirm that backing a truck is one of the most dangerous driving activities. Despite the relatively little time spent backing compared to driving forward, backing still accounts for between 25-30% of vehicle accidents nationwide. It is not hard to see why learning, reviewing, and practicing safe backing techniques is a key part of reducing truck accidents. This course focuses on the various safety precautions and techniques for backing safely in a number of situations. Topics such as safe backing procedures, backing with a trailer, blind spots, adjusting mirrors, and parallel parking are covered. Course Duration: 1 hour(s) Audience: Drivers of Large Vehicles Prerequisite: No prior knowledge is required. Regulatory Reference: None FLEET PROGRAM SEAT BELT & AIRBAG SAFETY Over 42,000 people died nationwide in motor vehicle crashes in 2006, according to the NHTSA. In over 50% of these fatal crashes, a significant cause of death was the driver's decision not to wear their seat belts. Observational studies by the NHTSA have found that a startling 18% of vehicle occupants do not wear seat belts. Seat belts, airbags, and other safety devices are quite effective at accomplishing what they have been designed to do: save lives. But the one variable that designers and safety engineers cannot control is human behavior. Ultimately, it comes down to a choice for drivers and passengers to use these available safety technologies, taking the 3 seconds or so it requires to click the seat belt into a locked position and understand how best to take advantage of the other vehicle safety components such as airbags. If more drivers and passengers did this habitually, more lives would be spared the tragedies of injury and death. Over the past decade, 62,000 lives have been saved and over one million injuries prevented by seat belts. In 2006, an estimated 15,383 lives were saved by seat belts alone. Course Duration: 1 hour(s) Audience: Drivers Prerequisite: No prior knowledge required. Regulatory Reference: None

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FLEET PROGRAM SEAT BELT & AIRBAG SAFETY FOR LARGE VEHICLE DRIVERS Over 5,099 people driving large trucks and busses died in crashes in 2007, according to the the Federal Motor Carrier Safety Administration (FMCSA). 95% of these fatal crashes, involved large trucks. A major cause of truck and bus driver fatalities is being ejected from the vehicle. And while the FMCSA concludes that 65% of operators of large trucks and buses use seat belts while on the road, this means that 35% of these drivers still don't. Additionally, only 57% of commercial motor vehicle operators (CVM) use seat belts, as reported in 2007. The point cannot be stated more clearly: Regular seat belt use is the single most effective way to protect people and reduce fatalities in vehicle collisions. Course Duration: 1 hour(s) Audience: Fleet - Trucks Prerequisite: None Regulatory Reference: None FLEET PROGRAM SECURING MATERIALS FOR TRANSPORTATION This course covers the dangers of carrying materials, whether inside the vehicle, the trunk, a storage compartment, or a trailer. Drivers are instructed on the basic safety considerations for securing such materials properly so that the danger they pose is reduced. By remembering to check for loose materials, and tying down or securing any that are identified, drivers can reduce the chance of causing serious injury to themselves or others. Course Duration: 1 hour(s) Audience: Drivers Prerequisite: No previous knowledge required. Regulatory Reference: None

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FLEET PROGRAM SECURING MATERIALS FOR TRANSPORTATION FOR LARGE VEHICLE DRIVERS Debris scattered on a congested highway, heavy boxes shifting back and forth as the vehicle moves, a wrench lying on the passenger seat--driving with materials that are not properly secured can endanger drivers, their passengers, and others. According to the AAA Traffic Safety Foundation, over 25,000 accidents per year result from litter dumped by motorists or that falls out of vehicles throughout North America (2004). A sudden sharp stop, a tight turn, or a collision can turn materials into deadly projectiles, and cargo on a trailer or truck bed can be sent hurtling across the roadway. These scenarios can be prevented. With a little attention to safety, drivers can reduce the chance of injury, fatality, and property damage or loss. This course covers the dangers of carrying materials for large vehicle operators, whether these are within the vehicle, in a storage compartment, or in a trailer. Drivers are instructed on the basic safety considerations for securing such materials properly so that the danger they pose is reduced. By remembering to check for loose materials before getting behind the wheel, and tying down or securing any loose materials that are identified, drivers can reduce the chance of causing serious to themselves or others. Course Duration: 1 hour(s) Audience: Large Vehicle Operators Prerequisite: No previous knowledge required. Regulatory Reference: NonE FLEET PROGRAM SHARING THE ROAD The number of crashes involving at least one car and one truck averages over 200,000 per year in the US. That number grows even higher when considering crashes involving motorcycles, bicyclists, and pedestrians. The frequency of these incidents makes it clear that drivers need to be made aware of the unique handling and performance abilities and limitations of the different vehicle types. Armed with this knowledge, drivers may then tailor their driving to the conditions present when driving in the vicinity of these other vehicles. There are a different set of factors to consider, for example, when driving near a large truck than when driving near a motorcyclefactors such as the different vehicle sizes, their different performance abilities and limitations, and the different stopping distances they require. These are the kinds of factors that the course aims to review. Course Duration: 1 hour(s) Audience: Individuals who drive on the job. Prerequisite: No prior knowledge is required. Regulatory Reference: None

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FLEET PROGRAM SHARING THE ROAD FOR LARGE VEHICLE DRIVERS A 2006 study found that drivers of large trucks and other vehicles involved in truck crashes are 10 times more likely to be the cause of the crash than other factors, such as weather, road conditions, and vehicle performance. The number of crashes involving trucks and cars averages over 200,000 per year in the U.S. That number grows even higher when considering truck and bus crashes involving motorcycles, bicyclists, and pedestrians. The frequency of these incidents makes it clear that drivers need to be more cautious when driving in the vicinity of different vehicle types. There are a different set of factors to consider, forexample, when driving near a car than when driving near a motorcycle—factors such as different vehicle sizes, their different performance abilities and limitations, and the different stopping distances they require. These are the kinds of factors that the course aims to review. NOTE: General driving safety practices--such as avoiding impaired driving, avoiding aggressive driving, and following traffic laws--pertain to driving safety in all situations, not only driving situations in the vicinity of other vehicle types. For this reason these kinds of topics are not covered in this course, although certainly they should still be considered a part of general driving safety when sharing the road. They are important topics and separate courses provide more extensive coverage of these issues (e.g., Distracted Driving, Aggressive Driving , etc.). Course Duration: 1 hour(s) Audience: Individuals who drive on the job. Prerequisite: No prior knowledge is required. Regulatory Reference: NonE

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FLEET PROGRAM VEHICLE INSPECTION AND MAINTENANCE Regularly inspecting a vehicle for problems and following a schedule of routine maintenance are critical to ensuring safety and prolonging the life of the vehicle. Unfortunately, however, the majority of vehicles on the road are not properly inspected or maintained. A recent national survey found that at least 80% of vehicles are not adequately maintained and have at least one component needing attention. This not only means that most vehicles on the roadway are not operating under optimally safe conditions, it also suggests that drivers do not recognize the need for following a regular schedule of inspecting and maintaining their vehicles. A vehicle that is not regularly inspected and maintained will gradually degrade in performance, use more gasoline or diesel, and increase the chances that future repairs will be more costly. An inadequately maintained vehicle also produces more pollution, which can reflect negatively on the organization owning the vehicle. This course focuses on drivers' responsibility to inspect their vehicles and maintain them in good working condition. Critical and pertinent topics are covered such as what to inspect, how to document inspections, the cost-saving benefits of properly maintaining a vehicle, how to check tire pressure, and how to identify common vehicle problems before they contribute to costly major mechanical failures. Course Duration: 1 hour(s) Audience: Drivers Prerequisite: No prior knowledge is required. Regulatory Reference: None

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FLEET PROGRAM VEHICLE INSPECTION AND MAINTENANCE FOR LARGE VEHICLE DRIVERS Regularly inspecting a vehicle for problems and following a schedule of routine maintenance are critical to ensuring safety and prolonging the life of the vehicle. Unfortunately, however, the majority of vehicles on the road are not properly inspected or maintained. A recent national survey found that at least 80% of vehicles are not adequately maintained and have at least one component needing attention. This not only means that most vehicles on the roadway are not operating under optimally safe conditions, it also suggests that drivers do not recognize the need for following a regular schedule of inspecting and maintaining their vehicles. A vehicle that is not regularly inspected and maintained will gradually degrade in performance, use more gasoline or diesel, and increase the chances that future repairs will be more costly. An inadequately maintained vehicle also produces more pollution, which can reflect negatively on the organization owning the vehicle. This course focuses on drivers' responsibility to inspect their vehicles and maintain them in good working condition. Critical and pertinent topics are covered such as what to inspect, how to document inspections, the cost-saving benefits of properly maintaining a vehicle, how to check tire pressure, and how to identify common vehicle problems before they contribute to costly major mechanical failures. Course Duration: .5 hour(s) Audience: Large vehicle drivers Prerequisite: No previous knowledge required. Regulatory Reference: None

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FLEET PROGRAM VEHICLE SAFETY AND SECURITY An unfortunate reality that any driver or fleet manager has to deal with is the security and protection of his or her vehicles. According to the FBI, a vehicle is stolen in the U.S. every 26.4 seconds. In addition to vehicle theft, a surprising amount of other causes of damage and loss of property, as well as injury and fatality to personnel, is sustained every year by vehicle operators and the organizations they represent behind the wheel. Greater attention to security and safety measures of protection should be implemented to effectively curb this trend, contain the losses, and save lives. This course is dedicated to educating drivers and vehicle managers and improving vehicle safety and security. Receiving particular emphasis in this course are the areas of preventing vehicle theft and enhancing the personal safety of vehicle occupants. Regarding vehicle security, topics covered include, among others, how to secure a vehicle safely when parking, what security devices can be installed to enhance protection, and how to follow a comprehensive "layered" approach to vehicle security. Vehicle safety is also featured prominently in this course, and topics such as safety tips for protecting vehicle occupants from injury in a collision and properly using vehicle-equipped safety devices are discussed. Course Duration: 1 hour(s) Audience: Workers who drive on the job. Prerequisite: No prior knowledge is required. Regulatory Reference: None

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FLEET PROGRAM VEHICLE SAFETY AND SECURITY FOR LARGE VEHICLE DRIVERS An unfortunate reality that any driver or fleet manager has to deal with is the security and protection of his or her vehicles. According to the FBI, a vehicle is stolen in the U.S. every 26.4 seconds. In addition to vehicle theft, a surprising amount of other causes of damage and loss of property, as well as injury and fatality to personnel, is sustained every year by vehicle operators and the organizations they represent behind the wheel. Greater attention to security and safety measures of protection should be implemented to effectively curb this trend, contain the losses, and save lives. This course is dedicated to educating drivers and vehicle managers and improving vehicle safety and security. Receiving particular emphasis in this course are the areas of preventing vehicle theft and enhancing the personal safety of vehicle occupants. Regarding vehicle security, topics covered include, among others, how to secure a vehicle safely when parking, what security devices can be installed to enhance protection, and how to follow a comprehensive "layered" approach to vehicle security. Vehicle safety is also featured prominently in this course, and topics such as safety tips for protecting vehicle occupants from injury in a collision and properly using vehicle-equipped safety devices are discussed. Course Duration: 1 hour(s) Audience: Drivers of large vehicles Prerequisite: No prior knowledge is required. Regulatory Reference: None FORKLIFT SAFETY Many companies fail to realize that all forklift operators must be trained, authorized and certified per OSHA regulations. Failure to properly train and certify employees involved in forklift operations exposes employers to citations and monetary penalties, as well as an increased exposure to incidents caused by untrained operators. This course introduces basic forklift safety. This training course has 12 learning modules with a 10 question exam. NOTE: This course must be supplemented by an assessment of hands-on performance of work tasks. These are services that TargetSolutions does not provide and should be procured through your management or training coordinator. Course Duration: 1 hour(s) Audience: This training program is mandatory for all employees who operate forklift vehicles on an annual basis and initially. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.178

*Course available in Spanish

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GENERAL CONSTRUCTION SAFETY There are many ways to prevent incidents from occurring. Full attention must be given by employees to all aspects of work in order to prevent injuries and illness from occurring. Having a good understanding of basic construction safety is important. Various areas of construction safety will be covered in each of the following lessons. This training course has 9 learning modules with a 10-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: This module is designed so that no prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1926

*Course available in Spanish GENERAL FIRST AID PART 1 First aid is the basic medical knowledge that could save a life. The risks involved with daily life may call for immediate action and you may be the only one capable of doing it. First aid will never replace professional medical care, but many injuries will only require first aid care. This course covers basic first aid techniques, including care for childbirth, chest pain, and stroke. This course is Part 1 of a two-part series. This training program has 14 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1926.50

*Course available in Spanish

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GENERAL FIRST AID PART 2 First aid is the basic medical knowledge that could save a life. The risks involved with daily life may call for immediate action and you may be the only one capable of doing it. First aid will never replace professional medical care, but many injuries will only require first aid care. This course covers basic first aid techniques, including care for insect bites, injuries, burns, and poisonings. This course is Part 2 of a two-part series. This training program has 21 learning modules with a 10-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1926.50 GENERAL HIPAA AWARENESS The Health Insurance Portability and Accountability Act (HIPAA) requires compliance in protecting the confidentiality and integrity of health information and patients' rights to privacy. This act has changed the way healthcare plan providers operate by regulating the ways they collect and maintain personal health information of their clients. HIPAA states that the health information in healthcare client medical files belongs to the client, and must be protected. In your position, you will have access to sensitive patient information. You must incorporate the requirements of the law to protect your reputation, the reputation of your organization, and the rights of the patients you care for. Course Duration: 1 hour(s) Audience: General health organization staff Prerequisite: None Regulatory Reference: Health Insurance Portability and Accountability Act

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GENERAL OFFICE ERGONOMICS Ergonomics, also known as human factors, is the science concerned with understanding the interactions between humans and other parts of a system, in an effort to minimize the physical and psychological stresses which are part of every workplace environment. Ergonomics applies information regarding a worker's capacity and capability to the design of jobs, products, workplaces, and equipment. This course presents background information on office ergonomics and discusses how to evaluate and control ergonomic hazards, including detailed information on proper computer workstation practices. Employees in an office environment can use this information to help them reduce the risk of injury on the job. This training course has 13 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory for all employees who might be at risk of Cumulative Trauma Disorders (CTD) or Carpal Tunnel Syndrome (CTS) resulting from repetitive motions, use of excessive force, or awkward positions during the course of their duties in the workplace. Prerequisite: No prior knowledge is required. Regulatory Reference: CA Code of Regulations, Title 8, Section 5110

*Course available in Spanish

HAND & POWER TOOL SAFETY Tools are such a common part of our lives that it is difficult to remember that they may pose hazards. All tools are manufactured with safety in mind but, tragically, a serious incident often occurs before steps are taken to search out and avoid or eliminate tool-related hazards. In the process of removing or avoiding the hazards, workers must learn to recognize the hazards associated with the different types of tools and the safety precautions necessary to prevent those hazards. This training course has 8 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1926.300 – 302

*Course available in Spanish

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HAZARD COMMUNICATION Exposure to hazardous chemicals can present numerous dangers to workers. More than 30 million workers are exposed to one or more chemical hazards across various industrial sectors. And with hundreds of new hazardous chemicals being introduced annually in addition to the estimated 650,000 already existing hazardous chemical products, the risk is increasing every year. This poses a serious problem for many workers and their employers. OSHA's Hazard Communication Standard (HCS), sometimes referred to as the Right-to-Know regulation, is designed to ensure that information about these dangers is shared with those who need to know. Chemical manufacturers, distributors, and importers must convey hazard information to downstream employers by means of labels on containers and safety data sheets (SDSs). In addition, all covered employers must have a hazard communication program to get this information to their employees through labels on containers, SDSs, and training. This course covers the HCS with an emphasis on what it is and how to comply, and incorporates recent changes made to the standard in accordance with the Globally Harmonized System (GHS) of Classification and Labeling of Chemicals. HCS provides guidelines to help prevent chemical hazard incidents and the adverse health effects that may result. This training course has 9 learning modules with a 10-question exam. Course Duration: 1 hour(s) Audience: Under the Hazard Communication Standard, all facilities must establish a training and information program for every employee exposed to hazardous chemicals in the work place. This training must be provided at the time of initial assignment and whenever a new hazard is introduced into the workplace. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.1200

*Course available in Spanish

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HAZMAT SPILL PREVENTION & CONTROL This course covers what composes a hazardous material and presents the requirements for the general handling, storage and disposal of hazardous materials. It covers what a Safety Data Sheet (SDS) is and how to recognize the information contained in an SDS. It teaches you to recognize the special response procedures necessary to handle hazardous materials spills, covers personal protective equipment (PPE) and why you'd use it. It also identifies the procedures for cleaning up a hazardous material spill. This training course has 7 learning modules with a 10-question exam. Course Duration: 1 hour(s) Audience: This training course is intended to provide training in basic techniques of HAZ-MAT spill prevention and control. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.120(e)

*Course available in Spanish

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HAZMAT TRANSPORTATION Preventing spills, fires and explosions of hazardous materials during transportation is a major goal of the U.S. Department of Transportation (DOT). In order to protect the environment, the public and employees from such incidents, DOT has developed and adopted rigorous standards for packaging and identifying hazardous materials that are shipped by any mode of transportation. This module will briefly discuss general DOT classifications and requirements for packaging and shipping hazardous materials. The DOT standards must be followed if you ship hazardous chemicals or samples by any means of transportation. DOT standards must also be followed for any chemical, sample, or hazardous material you may take with you (or check in your baggage) on a flight by scheduled or chartered aircraft. This training course has 14 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is suggested for all employees who manage haz-mat storage facilities or those employees who may encounter haz-mat spill emergencies. Prerequisite: No prior knowledge is required. Regulatory Reference: 49 CFR Parts 171-180

*Course available in Spanish HEALTH & WELLNESS This training course was designed to provide employees with basic concepts of health and wellness. Your job is important to you and your family. Good health is a means of staying at a job so that one can provide for his or her family. These lessons are designed to give you information so that your life will be healthy. Topics include mental health, stress, physical activity, stretching, burning calories and much more. This training course has 7 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910

*Course available in Spanish

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HEARING CONSERVATION Noise-induced hearing loss is one of the most common occupational diseases and the second most self-reported occupational illness or injury. The extent of hearing damage depends on the loudness of noise to which you are subjected and the length of time you are exposed. Unprotected, continued exposure to loud noise, defined by OSHA as noise levels over 85 decibels (averaged over an 8-hour time period), can damage the hair cells of the inner ear and result in permanent hearing loss. At these noise levels, a company must have a Hearing Conservation Program. This course outlines the requirements of a Hearing Conservation Program. This training course has 10 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory for all employees who may be exposed to noise hazards. It is suggested that this course be taken on an annual basis thereafter. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.95

*Course available in Spanish

HIV/AIDS AWARENESS According to the Center for National Disease Control, statistics for the end of 2007 indicate that around 33 million people are living with HIV, the virus that causes AIDS. Each year, around 2.7 million people become infected with HIV and 2 million die of AIDS. The AIDS epidemic continues to be a serious public health problem with profound consequences for our society. There is no vaccine or cure for this disease. This course will provide information regarding this devastating disease as well as information regarding ways to protect yourself from bloodborne pathogens. Course Duration: .5 hour(s) Audience: General audience Prerequisite: None Regulatory Reference: None

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IMPAIRED DRIVING On our congested roadways, it is more important than ever to drive with a clear head and a sharp focus. On average, a driver makes over 200 decisions per mile, so it is critical that a driver remain alert behind the wheel. Driving while intoxicated, under the influence of certain medications or drugs, or when especially tired can lead to tragic results. In fact, impaired leads cancer and all other causes of death for people ages 3 to 33 years old and approximately 1.5 million drivers were arrested annually for DWI between 1993 and 2003. For employers, this has amounted to a loss of $3.1 billion in incidents that involved alcohol. The purpose of this course is to encourage safe driving practices among employees, reduce employee costs due to incidents caused by impaired driving, and educate drivers on the factors that contribute to impaired driving. Driving is a common task required of many employees nationwide and even a small increase in safe driving practices can reduce the number of accidents and, most importantly, save lives. Due to the widespread nature of the alcohol-impaired driving problem in particular, special attention has been given to this problem. Course Duration: 1 hour(s) Audience: Drivers Prerequisite: No prior knowledge is required. Regulatory Reference: None

*Course available in Spanish

INCIDENT INVESTIGATION Thousands of incidents occur throughout the United States every day. The failure of people, equipment, supplies or surroundings to behave or react as expected, causes most of the incidents. Incident investigations determine how and why these failures occur. This course introduces techniques for investigating an incident and documenting the results of the investigation. This training course has 7 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is suggested for all supervisors, mangers, and executive-level personnel. This course is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910

*Course available in Spanish

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INDOOR AIR QUALITY Concerns with Indoor Air Quality (IAQ) have increased since energy conservation measures were instituted in office buildings during the 1970s minimizing the infiltration of outside air and contributing to the buildup of indoor air contaminants. IAQ generally refers to the quality of the air in an office environment. Other terms related to IAQ include Indoor Environmental Quality (IEQ) and "Sick Building Syndrome." This course highlights the causes and effects of poor indoor air quality. This training course has 6 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910

*Course available in Spanish INDUSTRIAL ERGONOMICS Human factors/ergonomics is the study of the interaction of the worker and the job in an effort to minimize physical and psychological stress in the workplace. It applies information regarding worker's capacities and capabilities to the design of jobs, products, workplaces and equipment. This course introduces the general principles of occupational ergonomics, as well as how to prevent repetitive stress injuries (RSIs) and how to recognize the warning signs of RSIs. This training course has 9 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory for all employees who might be at risk of Cumulative Trauma Disorders (CTD) or Carpal Tunnel Syndrome (CTS) resulting from repetitive motions, use of excessive force, or awkward positions during the course of their duties in the workplace. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910

*Course available in Spanish

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INTERSECTION SAFETY Intersections are one of the most dangerous sections of the roadway. Accidents at intersections account for approximately 40% of all reported crashes and one of every five fatal crashes. The Federal Highway Administration (FHWA) lists intersection safety as one of its top priorities, and it recommends driver training as one of the keys to reducing motor vehicle crashes at intersections. This course highlights the principles and practices drivers must consider for safely navigating through various types of intersections and examines the potential risks associated with the operation of vehicles at intersections. The course describes best practices for intersection safety and encourages the adoption of key safety practices to reduce vehicle-related crashes at intersections. Course Duration: 1 hour(s) Audience: Drivers Prerequisite: No prior knowledge is required. Regulatory Reference: None

*Course available in Spanish INTERVIEWING AND HIRING Selecting new employees is an extremely important part of a manager's job responsibility. It is the goal of an interviewer to hire only the best, but there are many questions as to how to determine who that is. And there is often no formal training for interviewers, so the skills needed to conduct the process efficiently may be lacking. Poor interviewing skills can lead not only to a poor selection but also to discrimination charges. Increasingly, candidates who have not been selected for a position are filing claims with the EEOC. This is a very real concern. According to the EEOC, the hiring process leads to more discrimination claims than any other employment practice. This course will discuss the fundamentals of conducting an effective interview and the ways to avoid creating a potential liability in the process, including knowing which questions are good, which are bad, and which are illegal. Course Duration: 1 hour(s) Audience: Supervisors Prerequisite: No prior knowledge is required. Regulatory Reference: None

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LABORATORY SAFETY The Occupational Safety and Health Administration (OSHA), recognizing the unique characteristics of the laboratory workplace, tailored a standard for occupational exposure to hazardous chemicals in laboratories to include approximately 934,000 employees in 34,214 industrial, clinical, and academic laboratories. This course describes the requirements of the Occupational Exposure to Hazardous Chemicals in Laboratories, including the written chemical hygiene plan to will ensure employees are protected from all potentially hazardous chemicals in use in their work area(s). This training course has 13 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory for all employees prior to work assignment and annually thereafter. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.1450

*Course available in Spanish LADDER & SCAFFOLDING SAFETY This module covers the activities related to ladders and scaffolding and provides basic safety instructions to protect workers from the hazards associated with ladders and scaffolding. Construction of all ladders and scaffolds should conform to the provisions of the applicable state, provincial or local codes, whichever are most restrictive. Special-use climbing equipment, such as a combination stepladder-work platform, also must comply with the applicable codes. This training course has 8 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory for all employees who use ladder and/or scaffolding equipment on the job. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.28

*Course available in Spanish

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LARGE VEHICLE CHARACTERISTICS Large vehicles have unique dimensions and mechanical components. Being familiar with these can help make drivers safer on the roadways. This course reviews various types of large vehicles, highlighting the unique features of these vehicles as well as the distinct handling requirements required for safe operation. An overview of unique large vehicle features such as sleeper berths, semi-trailer effects on handling, tanker surge, weight and size regulations, safety enhancements, and braking systems is provided. The culmination of these discussions centers on applying the knowledge gained to reduce crash risks. Course Duration: 1 hour(s) Audience: Drivers of large vehicles Prerequisite: No previous knowledge required. Regulatory Reference: None

*Course available in Spanish LASER SAFETY Lasers are used everyday. They are used in grocery store scanners, auto repair shops for alignments and laser-point pens. Lasers have made it easier for employees to track inventory, conduct research and enhance presentations. They have become common in the workplace and are used in research, medical and other industries. Most lasers are capable of causing eye injury to anyone who looks directly into the beam or through reflective conditions. This course will introduce you to the basic hazards involved with using lasers and how to prevent potential injuries. This training course has 10 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: Individuals working with/around lasers. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1926.102

*Course available in Spanish

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LEAD AWARENESS Lead overexposure is a leading cause of workplace illness. Additionally, sustained use of large quantities of lead over many years has resulted in extensive environmental contamination. It is possible for buildings to contain lead, which may be present in hazardous concentrations in food, water, and air. Sources of lead can include paint, soil, air, and debris disposal. This course will cover background information about lead and its uses in buildings, health effects, regulations, and respiratory protection. Inspection and control methods for lead hazards will be explored as well. It is essential to understand the dangers of lead overexposure and implement the steps suggested to protect yourself. Course Duration: 1 hour(s) Audience: The employer must institute a training program for all employees subject to exposure to lead or lead compounds at or above the action level on any day. Employees must receive training prior to or at initial assignment and at least annually thereafter. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.1025

*Course available in Spanish

LOCK-OUT/ TAG-OUT Lock-out/tag-out procedures safeguard employees from hazardous energy while they are performing service or maintenance on machines and equipment. The procedures necessary to shut down and lock-out or tag-out machines and equipment require that employees receive training, conduct periodic inspections and maintain the energy control program. This training course has 8 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory for all mechanics and electricians. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.145 - 147

*Course available in Spanish

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MACHINE GUARDING Crushed hands and arms, severed fingers and blindness are just some of the possible machinery-related injuries. There are many hazards created by moving machine parts. Machine guarding and training are essential for protecting workers from needless and preventable injuries. This training course has 9 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.211-222

*Course available in Spanish

MATERIALS HANDLING, STORAGE, USE, & DISPOSAL More employees are injured in industry while moving materials than while performing any other single function. In every day operations, workers handle, transport and, store materials. They may do so by hand, by manually operated materials handling equipment, or by power operated equipment. This course highlights basic warehouse safety to prevent employee injury. This training course has 10 learning modules and a 10-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory, however, many materials handling employers may receive an insurance premium discount from their Worker’s Compensation carrier if they implement this safety training program. Prerequisite: No prior knowledge is required. Regulatory Reference: Subpart N, 29 CFR 1910.176

*Course available in Spanish MOTOR VEHICLE INCIDENT INVESTIGATION FOR SUPERVISORS This course highlights reporting requirements, the importance of conducting a thorough incident investigation, things to consider when determining the root cause of an incident, and examples of corrective actions that can help prevent accidents in the future. Course Duration: 1 hour(s) Audience: Supervisors Prerequisite: No prior knowledge is required. Regulatory Reference: None

*Course available in Spanish

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MOTOR VEHICLE PERSONNEL SELECTION FOR SUPERVISORS Minimizing organizational risk by ensuring that only safe, qualified drivers operate motor vehicles on the job is one of the key components of a motor vehicle safety program. This course is designed for supervisors who assign and train drivers and will examine the reasons why driver safety is of critical importance. The course highlights the qualities shared by good drivers, how driver qualifications can be established, the importance of policy documents such as driver agreements and seat belt policy documents, how and why motor vehicle records checks are performed, and the importance of driver training. Course Duration: 1 hour(s) Audience: Supervisors of drivers Prerequisite: No prior knowledge is required. Regulatory Reference: None MOTOR VEHICLE SAFETY OVERVIEW FOR SUPERVISORS Traffic accidents are a leading cause of incidental deaths among U.S. workers. According to the Bureau of Labor and Statistics (BLS) more than 2,000 deaths a year are attributed to occupational motor vehicle accidents. This represents more than 30% of annual work-related fatalities. Unlike other workplaces, the roadway is an environment outside the control of the employer. Preventing work-related roadway crashes requires strategies that combine traffic safety principles and sound safety management practices. Although employers cannot control roadway conditions, they can promote safe driving behavior by providing safety information to workers and by setting and enforcing driver safety policies. Crashes are not an unavoidable part of doing business. This course highlights the steps employers can take steps to protect their employees and their companies. Course Duration: 1 hour(s) Audience: Supervisors Prerequisite: No prior knowledge is required Regulatory Reference: None

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OFFICE SAFETY In today's fast-paced environment, employees are not always aware of the fact that hazards exist in the office setting - hazards that can result in serious injuries. In fact, statistics have shown that a majority of accidents and injuries occur in the office environment. Most employees work in a variety of settings and when they are made aware of the potential hazards that exist, they can then take the appropriate steps to avoid injury and help other employees to do the same. This training course has 9 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910

*Course available in Spanish

PERFORMANCE MANAGEMENT Supervisors and managers are responsible for giving feedback to and providing evaluations for their employees, yet proper training in how to do so is often he employer can identify the employee's strengths and weaknesses, the employee can assess where he or she needs to improve, and together they can develop plans for improvement. The process can be dangerous, however, if the appraiser doesn't know how to properly conduct the appraisal to avoid liability issues. This course will better prepare supervisors and managers to effectively provide feedback while avoiding mistakes that may land them and their organization in hot water. Course Duration: 1 hour(s) Audience: Supervisors Prerequisite: No prior knowledge is required. Regulatory Reference: None

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PERSONAL PROTECTIVE EQUIPMENT The purpose of PPE is to shield or isolate individuals from the chemical, physical and biological hazards that may be encountered. This course describes the different types of PPE, as well as how to select and maintain PPE. This training course has 15 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory for all employees who may use personal protective equipment on the job. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.132 - 138

*Course available in Spanish PREVENTING DISCRIMINATION IN THE WORKPLACE Discrimination is one of the top three reasons for lawsuits against an employer. Discrimination can occur in various employment-related arenas, including interviewing and hiring, promotion opportunity, termination, compensation, and disability leave. Discrimination also includes several types of workplace harassment. This course will discuss the laws which prohibit discrimination and harassment, the ways to avoid bias while performing the essential functions of the job, how to squelch discrimination and harassment when they occur, and how to deal with a complaint of discrimination should one be made. Course Duration: 1 hour(s) Audience: Supervisors Prerequisite: No prior knowledge is required. Regulatory Reference: None

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RADIATION SAFETY This training course was designed to provide managers and employees with basic concepts of radiation and radiation protection. At your job site, part of your job may be to protect people's health and the environment from harmful exposure to radiation. This training course has 10 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory on an annual basis for all employees who may be exposed to radiation hazards including non-ionizing radiation. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.97

*Course available in Spanish REASONABLE SUSPICION OF ALCOHOL FOR SUPERVISORS This program is designed to help managers, supervisors, and human resource professionals understand the legal and practical issues associated with testing employees for drugs and/or alcohol use. It will inform designated employees on how to make a fair, reliable, and reasonable suspicion of alcohol testing referral to cover suspected employees performing safety-sensitive job functions. This training course has 14 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: Supervisory personnel. Prerequisite: No priorknowledge is required. Regulatory Reference: None

63

REASONABLE SUSPICION OF DRUGS FOR SUPERVISORS Reasonable Suspicion is a belief, drawn from specific objective facts and reasonable inferences, that an employee is using drugs in violation of work rules or regulations. If drug use is suspected, it is every supervisor's responsibility to proactively assist the employee and protect others who may be affected by erratic behavior due to drug use. This program is designed to help managers, supervisors, and HR professionals understand the legal and practical issues associated with testing employees for drug use. It will inform designated employees on how to make a fair, reliable, and reasonable suspicion for a drug referral to cover suspected employees performing safety-sensitive job functions. This training course has 17 learning modules with a 10-question exam. Course Duration: 1 hour(s) Audience: Supervisory personnel Prerequisite: No prior knowledge is required. Regulatory Reference: None RED FLAG RULES (IDENTITY THEFT PROTECTION) This course aims not only to increase awareness of the severe consequences of identity theft, but to propose solutions for preventing its occurrence at the organizational level in accordance with the Red Flag Rules issued by the Federal Trade Commission, the federal bank regulatory agencies, and the National Credit Union Administration. Approaching the regulations with the goal of achieving compliance, this course emphasizes the necessary elements of a comprehensive Identity Theft Program and the vital role of red flags in detecting, preventing, and mitigating identity theft. Course Duration: 1 hour(s) Audience: General audience Prerequisite: No prior knowledge is required. Regulatory Reference: None

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RESPIRATORY PROTECTION The objective of this training course is to provide basic information on the selection, use and maintenance of respiratory protective devices so that they may be used in a safe and effective manner. This training course has 8 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory for all employees who may use respiratory protection equipment on the job. Prerequisite: This module is designed so that no prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.134

*Course available in Spanish RISK ASSESSMENT ANALYSIS This training program will present and discuss the three basic methods used to evaluate safety and health program effectiveness. This training course has 10 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory for supervisory-level employees who may be involved in an ongoing accident prevention program for workplace safety. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910

*Course available in Spanish

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SAFE BACKING Most of a driver's time behind the wheel is spent while the vehicle is moving forward. The repetition and accumulation of experience can help make for safer drivers behind the wheel. But unfortunately this does not mean they will be equally good or safe when it comes to backing. Backing is one of the least practiced driving skills and therefore can pose a great risk, even for experienced drivers. Statistics confirm that backing a vehicle is one of the most dangerous driving activities. Despite the relatively little time spent backing compared to driving forward, backing still accounts for between 25-30% of vehicle accidents nationwide. It is not hard to see why learning, reviewing, and practicing safe backing techniques is a key part of reducing vehicle accidents. This course focuses on the various safety precautions and techniques for backing safely in a number of situations. Topics such as safe backing procedures, backing with a trailer, blind spots, adjusting mirrors, and parallel parking are covered. Course Duration: 1 hour(s) Audience: Drivers Prerequisite: No prior knowledge is required. Regulatory Reference: None

*Course available in Spanish

66

SEAT BELT & AIRBAG SAFETY Over 42,000 people died nationwide in motor vehicle crashes in 2006, according to the NHTSA. In over 50% of these fatal crashes, a significant cause of death was the driver''s decision not to wear their seat belts. Observational studies by the NHTSA have found that a startling 18% of vehicle occupants do not wear seat belts. Seat belts, airbags, and other safety devices are quite effective at accomplishing what they have been designed to do: save lives. But the one variable that designers and safety engineers cannot control is human behavior. Ultimately, it comes down to a choice for drivers and passengers to use these available safety technologies, taking the 3 seconds or so it requires to click the seat belt into a locked position and understand how best to take advantage of the other vehicle safety components such as airbags. If more drivers and passengers did this habitually, more lives would be spared the tragedies of injury and death. Over the past decade, 62,000 lives have been saved and over one million injuries prevented by seat belts. In 2006, an estimated 15,383 lives were saved by seat belts alone. Course Duration: .5 hour(s) Audience: Drivers Prerequisite: No prior knowledge required. Regulatory Reference: None

*Course available in Spanish

SECURING MATERIALS FOR TRANSPORTATION This course covers the dangers of carrying materials, whether inside the vehicle, the trunk, a storage compartment, or a trailer. Drivers are instructed on the basic safety considerations for securing such materials properly so that the danger they pose is reduced. By remembering to check for loose materials, and tying down or securing any that are identified, drivers can reduce the chance of causing serious injury to themselves or others. Course Duration: 1 hour(s) Audience: Drivers Prerequisite: No previous knowledge required. Regulatory Reference: None

*Course available in Spanish

67

SEXUAL HARASSMENT AWARENESS Sexual harassment is any form of sex discrimination that violates Title VII of the Civil Rights Act of 1964. When sexual harassment occurs, it can affect others in the workplace creating an intimidating, hostile or offensive work environment. This training course has 7 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: Federal Anti-discrimination Laws

*Course available in Spanish SEXUAL HARASSMENT AWARENESS FOR SUPERVISORS The goal of this training is to assist your agency in understanding sexual harassment in the workplace, including federal and state laws regarding harassment, that the consequences of harassment, how to prevent sexual harassment, how to handle sexual harassment claims, and how to maintain a respectful workplace. Course Duration: 2 hour(s) Audience: Supervisors Prerequisite: None. Regulatory Reference: None

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SHARING THE ROAD The number of crashes involving at least one car and one truck averages over 200,000 per year in the U.S. That number grows even higher when considering crashes involving motorcycles, bicyclists, and pedestrians. The frequency of these incidents makes it clear that drivers need to be made aware of the unique handling and performance abilities and limitations of the different vehicle types. Armed with this knowledge, drivers may then tailor their driving to the conditions present when driving in the vicinity of these other vehicles. There are a different set of factors to consider, for example, when driving near a large truck than when driving near a motorcycle--factors such as the different vehicle sizes, their different performance abilities and limitations, and the different stopping distances they require. These are the kinds of factors that the course aims to review. Course Duration: 1 hour(s) Audience: Drivers Prerequisite: No prior knowledge is required. Regulatory Reference: None

*Course available in Spanish

SLIPS, TRIPS, & FALLS PREVENTION Slips, trips and falls constitute the majority of general industry accidents. They cause 15% of all accidental deaths and are second only to motor vehicles as a cause of fatalities. The OSHA standards for walking and working surfaces apply to all permanent places of employment, except where only domestic, mining or agricultural work is performed. This training course has 5 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910; 1926

*Course available in Spanish

69

TRENCHING & SHORING This course highlights the requirements in the standard for excavation and trenching operations, provides methods for protecting employees against cave-ins and describes safe work practices for employees. This training course has 8 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1926.650-653

*Course available in Spanish UNDERSTANDING EMPLOYEE LEAVE Employee leave is one of the top three areas that prompt charges filed with EEOC. It is also one of the most difficult aspects of managing employees. The laws regarding employee leave can be difficult to grasp. Most supervisors new to the position have not had formal training in dealing with this issue, and possessing only a vague understanding of this issue can quickly lead to legal trouble. This course focuses on clarifying the Family and Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADA). Course Duration: 1 hour(s) Audience: Supervisors Prerequisite: No prior knowledge is required. Regulatory Reference: None

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VEHICLE INSPECTION AND MAINTENANCE Regularly inspecting a vehicle for problems and following a schedule of routine maintenance are critical to ensuring safety and prolonging the life of the vehicle. Unfortunately, however, the majority of vehicles on the road are not properly inspected or maintained. A recent national survey found that at least 80% of vehicles are not adequately maintained and have at least one component needing attention. This not only means that most vehicles on the roadway are not operating under optimally safe conditions, it also suggests that drivers do not recognize the need for following a regular schedule of inspecting and maintaining their vehicles. A vehicle that is not regularly inspected and maintained will gradually degrade in performance, use more gasoline or diesel, and increase the chances that future repairs will be more costly. An inadequately maintained vehicle also produces more pollution, which can reflect negatively on the organization owning the vehicle. This course focuses on drivers'' responsibility to inspect their vehicles and maintain them in good working condition. Critical and pertinent topics are covered such as what to inspect, how to document inspections, the cost-saving benefits of properly maintaining a vehicle, how to check tire pressure, and how to identify common vehicle problems before they contribute to costly major mechanical failures. Course Duration: .5 hour(s) Audience: Drivers Prerequisite: No prior knowledge is required. Regulatory Reference: None

*Course available in Spanish

71

VEHICLE SAFETY AND SECURITY An unfortunate reality that any driver or fleet manager has to deal with is the security and protection of his or her vehicles. According to the FBI, a vehicle is stolen in the U.S. every 26.4 seconds. In addition to vehicle theft, a surprising amount of other causes of damage and loss of property, as well as injury and fatality to personnel, is sustained every year by vehicle operators and the organizations they represent behind the wheel. Greater attention to security and safety measures of protection should be implemented to effectively curb this trend, contain the losses, and save lives. This course is dedicated to educating drivers and vehicle managers and improving vehicle safety and security. Receiving particular emphasis in this course are the areas of preventing vehicle theft and enhancing the personal safety of vehicle occupants. Regarding vehicle security, topics covered include, among others, how to secure a vehicle safely when parking, what security devices can be installed to enhance protection, and how to follow a comprehensive "layered" approach to vehicle security. Vehicle safety is also featured prominently in this course, and topics such as safety tips for protecting vehicle occupants from injury in a collision and properly using vehicle-equipped safety devices are discussed. Course Duration: .5 hour(s) Audience: Drivers Prerequisite: No prior knowledge is required. Regulatory Reference: None

*Course available in Spanish WELDING SAFETY Welding, cutting and brazing are hazardous activities that pose a unique combination of both safety and health risks to more than 500,000 workers in a wide variety of industries. The risk from fatal injuries alone is more than four deaths per thousand workers over a working lifetime. Even with advances in control technology, welders continue to be exposed to hazardous welding fumes and gases. This course introduces basic techniques for keeping workers safe. This training course has 14 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory for all employees who perform welding activities. The training should be done initially and annually thereafter. Prerequisite: This module is designed so that no prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910.251

*Course available in Spanish

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WORKING IN EXTREME TEMPERATURES Employees may work under conditions of hot or cold temperature extremes. Regulation of body temperature, which is an important physiological function, can be impaired under temperature extremes and result in heat or cold related illness. This course highlights the nature of heat and cold stress-related disorders, the necessary measures to prevent these problems, and how to identify and respond to these situations if they do occur. This training course has 11 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910

*Course available in Spanish WORKPLACE DIVERSITY Ethnic diversity is racial, national and religious variety of groups of people who have varying backgrounds or cultures. An awareness about different cultures and backgrounds helps bring unity and tolerance to the workplace or community. This training course has 5 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training course is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: Federal Anti-Discrimination Laws

*Course available in Spanish

73

WORKPLACE STRESS Stress is one of the leading causes for reduced productivity in the workplace. Stress can also cause worker illness to the point of missing days of work, which makes it an important issue for employers as well as employees. Stress is present everywhere decisions are made, it becomes a problem when these decisions conflict. Actions and their consequences cause stress, although not all stress is negative, a certain amount of stress is necessary to survive. As you move through this training course, look for coincidence between the text and your life and you will be on the path to positive stress outlook. This training course has 10 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is non-mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910

*Course available in Spanish WORKPLACE VIOLENCE Workplace violence has emerged as an important safety and health issue in today's workplace. Its most extreme form, homicide, has become the second leading cause of occupational injury death exceeded only by motor vehicle related deaths. Nearly 1,000 workers are murdered and 1.5 million are assaulted in the workplace each year. According to the Bureau of Labor Statistics (BLS), Census of Fatal Occupational Injuries (CFOI), there were 709 workplace homicides in 1998, accounting for 12% of the total 6,026 fatal work injuries in the United States. This training course has 9 learning modules with a ten-question exam. Course Duration: 1 hour(s) Audience: This training program is mandatory. Prerequisite: No prior knowledge is required. Regulatory Reference: OSHA 29 CFR 1910

*Course available in Spanish