WORKPLACE OBSERVATION

Introduction

History

1881, Marshall Field & Company was founders

1902 – 1969, Dayton Corporation owed

Corporation; 1969, J.L. Hudson & Dayton Merged

1974, Target was introduced with uniforms not like

today’s (“plan-o-grams”).

2005, Target ranked the 20th corporation

contributors in nation

2006, opened in Bangalore, India

Mission Statement

Socially

Economically

Environment

Ethical Standards and Behaviors

What is Business Ethics?

Provide rewarding work

environment

Always look attractive

Organizational Diversity

Our ability to maintain a competitive advantage,

pursue innovative solutions and offer our guests an

exceptional shopping experience depends on team

members who understand the diverse communities we

serve. We are dedicated to making Target a place where

high-performing team members with diverse strengths,

backgrounds and lifestyles feel valued for their

contributions to our continued success.

~Target Chairman and CEO Bob Ulrich~

Organizational Diversity

The Strength of Many. The Power of One.

42% of Target team members are ethnic

minorities (vs. 32% across the U.S.)

59% of Target team members are

women

(vs. 48% across the U.S.)

Dress Code

Red Shirt and Khaki Pants

Employees Never Have to Decide

What to Wear

Instantly Recognizable, Contributes

to

Company Image

Language

Respectful and Friendly

Supportive and motivating

Regions

Conflict Management

teams

the store manager, store team

leader, director, general manager or

department head

prevention, communication,

education

Conclusion

Dedicated to the employees

Maintain a healthy work environment and supporting their employees in all areas of life,

through diversity, ethical, dress codes and language barriers, and conflicts.

Successful for 200 years, with the commitment they portray to the employees and customers.