taproot volunteer deck
DESCRIPTION
An overview of Taproot's volunteersTRANSCRIPT
VOLUNTEER OUTLOOKAN INSIDE LOOK AT TAPROOT’S PRO BONO CONSULTANTS
TAPROOT VOLUNTEERS
PRO BONO CONSULTANT (PBC) RECRUITMENT AND MANAGEMENT
PRO BONO CONSULTANT EXPERIENCE
GIVING BACK
VOLUNTEER RECRUITMENT
AND MANAGEMENT
RECRUITMENT
We recruit our pro bono consultants with targeted ads from the following sites• Craigslist• Hotjobs.com• Idealist.org• CareerBuilder• VolunteerMatch
Word of Mouth• Outreach from current volunteers
SELECTION PROCESS
ONLINE APPLICATION
PHONE INTERVIEW ORIENTATION
Resume Express reasons
for volunteering
Volunteer and recruitment staff
Led by project managers
MANAGEMENT
Pro Bono Account Directors and Taproot program staff
ACCOUNT DIRECTOR
TAPROOT PROGRAM MANAGER
MANAGEMENT
Account Directors lead the pro bono Project Managers
ACCOUNT DIRECTOR
PROJECT MANAGER
PBC PBC PBC
MANAGEMENT
TAPROOT PROGRAM MANAGER
ACCOUNT DIRECTOR
PROJECT MANAGER
PBC PBC PBC
VOLUNTEER EXPERIENCETHE PROFESSIONAL SIDE OF OUR PRO BONOCONSULTANTS
EMPLOYER CATEGORIES
Corporations or Professional Service Agencies 64%
Consulting Firms 29%
Independent Consultants 15%
Freelancers 17%
Unemployed 2%
OUR PRO BONO CONSULTANTS COME FROM A VARIETY OF DIFFERENT FIELDS AND INDUSTRIES
EMPLOYER CATEGORIES
Associate, 27%
Manager, 24%
Director, 20%
VP, 14%
C-Level, 9%
Independent Contractor, 5%
Not Specified, 1%
WE ATTRACT PRO BONO CONSULTANTS FROM ALL LEADERSHIP LEVELS
YEARS OF EXPERIENCE
0 to 4 years, 4%
5 to 9 years, 15%
10-to 14 years, 24%
15 to 19 years, 23%
20 to 24 years, 18%
25 to 29 years, 13%
30+, 3%
OUR PRO BONO CONSULTANTS AVERAGE 12 YEARS OF PROFESSIONAL EXPERIENCE
WHY GIVE BACK? MOTIVATIONS FOR VOLUNTEERING
TOP THREE MOTIVATIONS
FROM A RANDOM SAMPLE OF 250 TAPROOT
PRO BONO CONSULTANTS
DUTY TO COMMUNITY
48.9%
NETWORK45.6%
CHALLENGE44.4%
I want to be able to reach out and help people…and become part of a company that changes lives.—BAY AREA PRO BONO CONSULTANT
GAUGE MOTIVATING FACTORS
POST-PROJECT SURVEYS
Each pro bono consultant receives a post-project survey to determine their satisfaction with Taproot’s methods and processes and their reasons for volunteering.
MAJOR MOTIVATING FACTORS
2010 SURVEY
PERSONAL48.9%
CHALLENGE SKILLS45.6%
CAREER44.4%
The client was great and they are very appreciative. That makes our entire team feel really good about the impact we had.— PRO BONO CONSULTANT
RETURNING PBCS
POST-PROJECT SURVEY RESULTS
1,446 PBCs have completed at least two projects 62% of nonprofits receive additional support
from volunteers following the project’s close 85% of pro bono consultants would recommend
a Taproot project to a colleague
At the end, delivering a quality product to the client that we knew would be used and create value to them was the most rewarding part of the project— PRO BONO CONSULTANT