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1 Copyright © 2013 The Nielsen Company FEATURED INSIGHTS TAPPING THE LOCAL HOTSPOTS IN THE GLOBAL BAZAAR BY: NITYA BHALLA, EXECUTIVE DIRECTOR, NIELSEN INDIA HAZEL SHIRISH, ASSOCIATE DIRECTOR, NIELSEN INDIA DELIVERING CONSUMER CLARITY IF WE STOP THINKING OF THE POOR AS VICTIMS OR AS A BURDEN AND START RECOGNIZING THEM AS RESILIENT AND CREATIVE ENTREPRENEURS AND VALUE-CONSCIOUS CONSUMERS, A WHOLE NEW WORLD OF OPPORTUNITY WILL OPEN UP. - FROM ‘THE FORTUNE AT THE BOTTOM OF THE PYRAMID’ BY C K PRAHALAD AND STUART L. HART EMERGING MARKETS: THE GLOBAL BAZAAR EMERGING MARKETS-LOW INCOME COUNTRIES EMERGING MARKETS-OTHER COUNTRIES DEVELOPED MARKETS More than 80 percent of the world’s consumers reside in emerging markets and account for nearly 65 percent of the world’s spending on fast-moving consumer goods (FMCG). What’s remarkable is that 60 percent of these consumers are located in rural or smaller towns. These markets are massive, particularly as consumer awareness in these areas grows, disposable income within the middle class increases and society rallies around consumption trends. With these factors in play, these markets are only going to see unprecedented growth.

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Page 1: TAPPING THE LOCAL HOTSPOTS IN THE GLOBAL BAZAAR€¦ · tapping the local hotspots in the global bazaar by: nitya bhalla, executive director, nielsen india hazel shirish, associate

1FEATURED INSIGHTS | TAPPING THE LOCAL HOTSPOTS IN THE GLOBAL BAZAAR Copyright © 2013 The Nielsen Company

F E AT U R E D I N S I G H T S

TA P P I N G T H E L O C A L H OT S P OT S I N T H E G L O B A L B A Z A A RBY: NITYA BHALLA, EXECUTIVE DIRECTOR, NIELSEN INDIA HAZEL SHIRISH, ASSOCIATE DIRECTOR, NIELSEN INDIA

DELIVERING CONSUMER CLARITY

IF WE STOP THINKING OF THE POOR AS VICTIMS OR AS A BURDEN AND START RECOGNIZING THEM AS RESILIENT AND CREATIVE ENTREPRENEURS AND VALUE-CONSCIOUS CONSUMERS, A WHOLE NEW WORLD OF OPPORTUNITY WILL OPEN UP.

- FROM ‘THE FORTUNE AT THE BOTTOM OF THE PYRAMID’ BY C K PRAHALAD AND STUART L. HART

EMERGING MARKETS: THE GLOBAL BAZAAR

EMERGING MARKETS-LOW INCOME COUNTRIES

EMERGING MARKETS-OTHER COUNTRIES

DEVELOPED MARKETS

More than 80 percent of the world’s

consumers reside in emerging markets and

account for nearly 65 percent of the world’s

spending on fast-moving consumer goods

(FMCG). What’s remarkable is that 60 percent

of these consumers are located in rural or

smaller towns. These markets are massive,

particularly as consumer awareness in these

areas grows, disposable income within the

middle class increases and society rallies

around consumption trends. With these

factors in play, these markets are only going to

see unprecedented growth.

Page 2: TAPPING THE LOCAL HOTSPOTS IN THE GLOBAL BAZAAR€¦ · tapping the local hotspots in the global bazaar by: nitya bhalla, executive director, nielsen india hazel shirish, associate

2 FEATURED INSIGHTS | TAPPING THE LOCAL HOTSPOTS IN THE GLOBAL BAZAAR

India has seen and felt the impact of the economic downturn. GDP

growth has slowed from a high of more than 8-9 percent to the current

rate of 5 percent. The FMCG industry, considered a bellwether industry,

has also taken a hit, as growth has fallen from 18 percent in 2012 to 10

percent this year. Rural areas, however, continue to beat the overall trend.

Hence the opportunity here is unmistakable, but tapping into these

areas isn’t without challenges. There are more than 600,000 villages,

and granular data for many of them doesn’t exist, increasing the task of

reaching the ones that offer the highest return. So the need of the day

is market prioritization. So how do marketers make the most of these

markets, create effective go-to-market strategies and effectively tap the

bottom of the pyramid (read rural India) in such a situation?

MACROECONOMIC INDICATORS UNDER STRESS

Further, on analyzing over 39,000 brands across the FMCG industry we

observed that less than 10 percent of the brands were successful in the

market and one of the key reasons driving growth was a 4X growth in

Rural compared to Metro over 2 years.

STAND OUT BRANDS

OTHERS

AI METRO TOWN CLASS 1 ROU RURAL

18

10

1014

69

1521

2018

YTD SEP 12

YTD SEP 13

TOWN CLASSAVERAGE GROWTH

RATE (AUG 2013 VERSUS AUG 2011)

METRO 15%

TOWN CLASS 1 25%

REST OF URBAN 32%

RURAL 57%

10%

90%

39K BRANDS

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3FEATURED INSIGHTS | TAPPING THE LOCAL HOTSPOTS IN THE GLOBAL BAZAAR Copyright © 2013 The Nielsen Company

The global marketplace is expansive and challenging to navigate,

characterized by a huge expanse of retail outlets, spread across

geographical belts. The world has 20 million-plus traditional trade

outlets and a new traditional retail store opens every 5.5 minutes.

Additionally, the world’s population will increase 25 percent by 2025.

India is home to more than 840 million consumers and over 5.4 million

FMCG outlets.

The biggest challenge in front of marketers and researchers today

is getting their heads around the dearth of data on these emerging

market hotspots. The task lies in procuring data that sales teams can be

equipped with and identifying where marketers can set up distributor

branches or deploy sub-distributor networks.

MACROECONOMIC INDICATORS UNDER STRESS SIZING THE GLOBAL BAZAAR: THE CHALLENGES

70%CONSUMERSRESIDE IN RURAL

THE BIGGEST CHALLENGE IS THE DEARTH OF DATA ON EMERGING MARKET HOTSPOTS.

Page 4: TAPPING THE LOCAL HOTSPOTS IN THE GLOBAL BAZAAR€¦ · tapping the local hotspots in the global bazaar by: nitya bhalla, executive director, nielsen india hazel shirish, associate

4 FEATURED INSIGHTS | TAPPING THE LOCAL HOTSPOTS IN THE GLOBAL BAZAAR

ENTER MARKET PRIORITISER

In order to address the challenge, the first step involves evaluating

all available data sets. These include but not limited to Nielsen retail

establishment survey (viz. street by street enumeration of all outlets

in a town or a village referred to as Nielsen Shop Census), Nielsen

retail audit data, secondary data from sources such as government-

conducted population census, government information on household

amenities, town/village amenities, infrastructure, distance from nearest

city etc., and information provided by organisations on distributor area

list, media etc. This information is not available for all markets across

these data sources.

The second step involves in bridging the gaps across the data sources.

Enter Market Prioritiser, a process that bridges the data gaps by

estimating and integrating the data across the various sources. For

example, Nielsen conducted a shop census to assess the FMCG

potential of across 7,000 villages across India. There are more than

600,000 villages in India, so we can use the results from our shop

census and use statistical techniques to estimate the FMCG potential

for all of these markets. Only if we have information for 100 percent

geographies can we prioritize and identify hot spots to target.

NIELSEN DATA

- Retail Shop Census- Retail Panel

INFRASTRUCTURE

- Government-conducted population census- Village facilities- Household amenities

CLIENT DATA

- Client’s Distributor Area List

MEDIA CONSUMPTION

- Media Vehicles

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5FEATURED INSIGHTS | TAPPING THE LOCAL HOTSPOTS IN THE GLOBAL BAZAAR Copyright © 2013 The Nielsen Company

Nielsen’s Market Prioritiser is a two-staged model that uses a statistical

technique to gauge the estimated market value potential of all

geographies. By identifying geographic hotspots, the model removes a

significant amount of uncertainty for brands entering new rural regions.

Here’s how they locate them:

Stage 1: Determining the key drivers of market potential.

In the first stage, the model determines the key drivers of market

potential of a village. We carried out the entire analysis among the 7,000

villages where we conducted the Nielsen shop census. For the analysis,

the total FMCG sales collected during the shop census for every store in

that village was the dependent variable, and the key influencers of retail

sales such as population, disposable income, household amenities like

durables/vehicles owned and other infrastructure facilities like banking,

health centres, education facilities, etc. were the independent variables.

With the help of statistical techniques, we derive a relationship (i.e., an

equation) between each of the independent variables with total FMCG

sales for that village.

Stage 2: Estimating the market potential value for 100 percent of

markets.

The next stage estimates the market value potential for 100 percent of

markets. While we would have details on all the independent variables

at a village level for the villages that are not covered by the Nielsen

shop census, we wouldn’t have the FMCG potential for each village.

However, we can estimate the retail sales for all remaining villages

using the relationship determined above. Once the model identifies

the FMCG market potential of all villages, it ranks them in descending

order of importance to identify the key hot spots.

LEARNING THROUGH A CASE STUDY

When we deployed this model for one of our FMCG clients, we found

that rural India is a hugely concentrated market. We observed that

65,000 villages (less than 10% of the villages) in India contribute to

65 percent of FMCG sales. The efficiencies one would have by cherry

picking this prioritized list of villages is phenomenal.

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6 FEATURED INSIGHTS | TAPPING THE LOCAL HOTSPOTS IN THE GLOBAL BAZAAR Copyright © 2013 The Nielsen Company

From there, we compiled a list of key action points enabling the client

to streamline its entire marketing and sales strategy in these regions

as follows:

• Easy to focus – The client set up distributor networks to cater to

these 65,000 villages.

• Easy to cover – The client ensured complete coverage of all stores

in these 65,000 villages.

• Easy to synergize – The client used some of these villages as a

platform to conduct awareness and trial activities.

The client then integrated the list of villages with GPS-enabled maps

to help them with real-time route planning. We further leveraged other

variables like distance from nearest distributor, which helped drive

additional distribution efficiencies.

IN A NUTSHELL

While rural regions of emerging markets are a low hanging fruit for

the FMCG industry, there remains a data dearth that marketers need

to deal with. To address this, marketers need ways to enhance their

reach into these markets, such as market prioritisation and technology

integration.

The fact is that 65,000 villages (i.e., 10% of the total number of

villages) are driving 60 percent of the total FMCG business in rural

India. The market prioritisation strategy helps marketers identify

prospective buyers, brings down costs significantly and reduces

uncertainty. This technique and tool can be applied across industries,

markets and categories, making it an ideal way to effectively tap these

hotspots in the global bazaar.

THE TRICK IS TO GENERATE DEMAND BY DIRECTLY CATERING TO THESE VILLAGES WITH THE HELP OF THE RIGHT MEDIA PLATFORMS!

00

50

10

20

30

40

50

60

70

80

90

100

100 150

VILLAGES (‘000S)

Wei

ghte

d D

istrib

utio

n (W

D%)

200 250 300 350 400 450 500 550 600

600K Villages

100% WD

65K Villages

60% WD

135 Mn. Households

1/3rd Rural Households

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7FEATURED INSIGHTS | TAPPING THE LOCAL HOTSPOTS IN THE GLOBAL BAZAAR Copyright © 2013 The Nielsen Company

ABOUT NIELSEN Nielsen Holdings N.V. (NYSE: NLSN) is a global information and

measurement company with leading market positions in marketing

and consumer information, television and other media measurement,

online intelligence, mobile measurement, trade shows and related

properties. Nielsen has a presence in approximately 100 countries,

with headquarters in New York, USA and Diemen, the Netherlands.

For more information, visit www.nielsen.com.

Copyright © 2013 The Nielsen Company. All rights reserved. Nielsen

and the Nielsen logo are trademarks or registered trademarks of

CZT/ACN Trademarks, L.L.C. Other product and service names are

trademarks or registered trademarks of their respective companies.

ABOUT THE AUTHOR

HAZEL SHIRISH

ASSOCIATE DIRECTOR,

NIELSEN INDIA

NITYA BHALLA

EXECUTIVE DIRECTOR,

NIELSEN INDIA

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8 FEATURED INSIGHTS | TAPPING THE LOCAL HOTSPOTS IN THE GLOBAL BAZAAR