taming the technology of digital transformation

@AndiMann

Copyright © 2016 Splunk Inc.

Taming the Technology of Digital Transformation

Andi Mann, Splunk@[email protected]

@AndiMann


In a World of Disruptive Digital Innovation …

@AndiMann

Auto

HealthcareHotel

Government

Music

Telecom

Retail

Web

Banking

Everything We Do Is Changing4

@AndiMann

Every ‘Thing’ is Connected

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@AndiMann

Data is a Business Differentiator

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@AndiMann

The World Is Listening

And Sharing

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@AndiMann

Automation is Happening … Fast!

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@AndiMann

And Artificial Intelligence is Close Behind

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@AndiMann

But IT seriously needs to up its game …

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@AndiMann

Who do you want to be?

… OR …

… OR …

… OR …

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@AndiMann

What Can You Do?

@AndiMann

Ensure Every App is Mobile and Multi-channel

Source: Flickr user lukew, https://www.flickr.com/photos/lukew/10412439655 (cropped for size)

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https://www.flickr.com/photos/lukew/10412439655

@AndiMann

Engage Customers With Social Media

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@AndiMann

Use ‘Bots’ to Automate Repetitive Tasks

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@AndiMann

Explore Your Internet of Things

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@AndiMann

Leverage Cloud Partners and Providers

ON-PREMISES

SOCIALNETWORKS

FINANCIALMANAGEMENT CONTENT

MANAGEMENT

CRM

PROJECT MANAGEMENT

COLLABORATION

SAAS

DATA INFRASTRUCTURE

COMPUTEBACKUP/RECOVERY

CDN STORAGE

IAASANALYTICS

DATASTORE

CODE SERVICES

APITOOLS

PAASIDE

PRIVATECOMMUNITY

PUBLIC

HYBRID

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@AndiMann

Disintegrate Monoliths with Containers, Microservices, and Serverless

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@AndiMann

Reduce, Reuse, Recycle with MSAs

Customer Lookup

Shipping Request

Account Update

ReturnsSales

Composable Applications(with microservices)

ReturnsSales

Customer Lookup

Shipping Request

Account Update

Customer Lookup

Shipping Request

Account Update

Monolithic Applications(without microservices)

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@AndiMann

Integrate with APIsA future-forward architecture to

support MSAs, Cloud, MSPs, Partners, Teams

More flexible

Less rework

Team of teams

Customer Lookup

Shipping Request

Account Update

ReturnsSales

API

API

API

API

API

API

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@AndiMann

API Request

Get Out Of The Server BusinessServerless Computing

aka Function-as-a-Service (FaaS)

aka Backend-as-a-Service (BaaS)Customer

Lookup

Shipping Request

Account Update

ReturnsSales

API

API

API

API

API

API

Shipping Service

API

API

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@AndiMann

Host Hardware (incl Cloud)

VM Management

Deploy ‘lean images’ with Containers

Host OS Host OS Host OS

Applications hosted with virtual machines (Type2)

Applications hosted with containers (Type1)

Standardized system imagesFaster (re-)deployment

Fewer resources

Better host OS isolationMore host OS variation

Greater app compatibility

Hypervisor

Host Hardware (incl VM and/or Cloud)

Host OSContainer Management

Sales Returns A/RSales Returns A/R

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@AndiMann

Accelerate Cycle Time w/ Containerized MSAs

Host Hardware (incl VM and/or Cloud)

Host OS

Container Management Partner cloud

FedEx, UPS

API

API

API Request

Customer Lookup

Shipping Request

Account Update

Sales

API

API

API

API

API

API

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@AndiMann

DevMSAs Enable Speed *and* Quality!

API Request

Customer Lookup

Shipping Request

Account Update

Sales

API

API

API

API

API

API

Customer Lookup

API

API

Customer Lookup

API

API

Partner cloud

FedEx, UPS

API

API

V.7

V.11 V.??

Test ProdV.8 V.8

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@AndiMann

(Re-)Build Your Ecosystem

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@AndiMann

Re-Integrate Cloud(y) (Micro)ServicesAPPLICATIO

N AN

D DATA CON

SUM

ERS

Internet of things

Mobile applications

Big datasources

Cloud services

Social networks

APPLICATION

AND DATA PRO

VIDERS

Off Premises

On PremisesEnterprise Services

Partner Services

Cloud services

Mobile applications

Open APIs

Secure APIs

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@AndiMann

Share Services To Promote Collaboration

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@AndiMann

Share access to ‘known good (micro) services’

Business UnitsTechnology Staff

Infrastructure Services

Software Services

EnterpriseServices

Platform Services

Role Based Access Controls

PartnerServices

AUTHO

RISED ‘KNO

WN

GOO

D’ SERVICES

Self-Serve

SSO

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@AndiMann

Adopt Agile and DevOps Technologies

Plan Code Build Test/QA Stage Release MonitorConfig

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@AndiMann

Automate Your Delivery Workflows

Continuous Integration

Continuous Delivery

Continuous Deployment

Release Automation

Process Automation/Workflow Management

Config Automation Test Automation Ops Intel

Data Integration/Machine Learning/DevOps Analytics


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@AndiMann

Pipeline Drives Velocity with Quality

DevOps Teams iterate with continuous insights

Product Owners identify new opportunities

Code continuously deployedto market

Business(and Auditors)have visibility

Customersare happy

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@AndiMann

Tame Your Fragmented Digital Architectures

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@AndiMann

Use Automation for Complex Workflow Processes

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@AndiMann

CustOpsNetSecQADevArchPMOBiz

Measure All The Things!

Server, Storage. N/W

Server Virtualization

Operating Systems

Infrastructure Applications

Mobile Applications

Cloud Services

Custom Applications API Services


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@AndiMann

Analyze Machine Data for Complete Visibility

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@AndiMann

Enable Data-Driven Feedback loops

VelocityDeliver on time & on budget

IT is delivering on time, on budget

IT and Business Leaders

ImpactDeliver code for business needs

IT is achieving business goals

IT and Business Leaders, Customers, Staff

Show you when you deliver. And when you don’t.

QualityDeliver high

quality solutions

We deliver a quality experience for users

Dev and Ops Organizations

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@AndiMann

FixBot Sep-9 15:45

Dmitri S. Sep-9 15:34

Dmitri S. Sep-9 15:33

Integrate Data, Chat, Automation to Manage and Fix

Butt…

Hey Team, our new release has an issue with the build service – check it out in ITSI kanwu02:8000/en-us/app/ITSI/Building-Datagen?earliest=3600&latest=now

Can you see what I am talking about?

Hey Dmitri, we see it. Looks like a package has gone missing. I’ll get that fixed straight away!

Great, thanks Julie. I’ll keep checking ITSI for the update to go through.

@FixBot Reload Buttercup-Games-Repo source:bkp1104 and rebuild

Reload complete: Buttercup-Games-Repo 0x000000Build complete: Buttercup-Games-Repo 0x000000

Julie Q. Sep-9 15:33

Julie Q. Sep-9 15:39

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@AndiMann

IoT and Device Analytics

Operational Intelligence

Self-Driving Vehicles

Customer Intimacy and Engagement

Predictive Analytics

Performance Analytics

Security and Privacy

High Frequency Analytics

Unlock the Value of Data with Analytics

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@AndiMann

Use Live Analytics To Drive Business Priorities

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@AndiMann

Predict the Future with Machine Learning

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@AndiMann

Share Insights to Drive Continuous Improvement

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@AndiMann


Next Steps

@AndiMann

Where To Start Your Digital Transformation?

Adopt new technology to

deliver new digital experiences

Rebuild service delivery capability with a ‘digital-first’

approach

Establish new roles, teams, and

processes to support digital

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@AndiMann

Thank You!