tam 3q11

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3Q11 Results Presentation November 10 2011 November 10, 2011 1 [email protected] www.tam.com.br/ir

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Page 1: Tam 3Q11

3Q11 Results PresentationNovember 10 2011November 10, 2011

[email protected] www.tam.com.br/ir

Page 2: Tam 3Q11

Warning - Information and Projectiong j

This notice may contain estimates for future events. These estimates merely reflect the expectations of the Company’s management, and involve risks and uncertainties. The Company is not responsible forthe Company s management, and involve risks and uncertainties. The Company is not responsible for investment operations or decisions taken based on information contained in this communication. These estimates are subject to changes without prior notice. This material has been prepared by TAM S.A. (“TAM“ or the “Company”) includes certain forward-p p y ( p y )looking statements that are based principally on TAM’s current expectations and on projections of future events and financial trends that currently affect or might affect TAM’s business, and are not guarantees of future performance. They are based on management’s expectations that involve a number of business risks and uncertainties, any of each could cause actual financial condition and results of operations to differ materially from those set out in TAM’s forward-looking statements. TAM undertakes no obligation to publicly update or revise any forward looking statements. This material is published solely for informational purposes and is not to be construed as a solicitation or an offer to buy or sell any securities or related financial instruments. Likewise it does not give and should not be treated as giving investment advice. It has no regard to the specific investment objectives, financial situation or particular needs of any recipient. No representation or warranty, either express or implied, is provided in relation to the accuracy, completeness or reliability of the information contained herein. It should not be regarded by recipients as a substitute for the exercise of their own

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judgment.

Page 3: Tam 3Q11

Agendag

Highlights

Financial ResultsFinancial Results

Guidance and Fleet Plan

3

Page 4: Tam 3Q11

Achievements of our business units

• New positioning and a

•15th anniversary

• New terminal at Maceio

new visual identity•23 collision partners•Joint venture with AIMIA

• New Executive Director

R l f C di• Renewal of Canadian authority certification• 13th anniversary

• 120 stores in Brazil

Page 5: Tam 3Q11

We continue to study a potential investment in Tripy p p

FactSignat re of a non binding agreement to•Signature of a non-binding agreement to

acquire 31% of the total capital of TRIP•Capture market growth•More significant exposure in the mediumMore significant exposure in the medium density routes market•Due diligence process completed and satisfactory

Partnership Expansion•We increased the number of code-share flights from 120 to 211 (76% increase)flights from 120 to 211 (76% increase)•The number of cities served increased from 60 to 72. •We observed an increase of over 110% in the volume of passengers transported via code-share.

Next StepsNext Steps•Analysis of business plan and valuation

Page 6: Tam 3Q11

LATAM Airlines Group: Next Stepsp p

Next Steps:Antitrust Approvals:

Next Steps:

• Filings (SEC,CVM,SVS)

•Shareholders meetings

• Germany (July 2011)

• Italy (August 2011)

• Chilean TDLC (September 2011) •Shareholders meetings

•Exchange Offer & Closing (end of 1Q12)

Chilean TDLC (September 2011)

• Spain (October 2011)

•Brazil•SEAE (August 2011)•SEAE (August 2011)•SDE (August 2011)•CADE (pending)

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Page 7: Tam 3Q11

We completed one year of our retail projectp y p jSlide released in August 2010

AchievementsAchievements

• 120 TAM Vacations Stores

• 3 sales points in subway stationsAchievementsAchievements

• 10 kiosks at Casas Bahia

•Load factor at the "off peak" hoursincreased considerably

3Q10 3Q11

Load Factor X Hour*

-4 p.p.

-8 p.p.

7

* Domestic flights at weekdays3Q11 3Q10 Average of the Quarters

Page 8: Tam 3Q11

Agendag

Highlights

Financial ResultsFinancial Results

Guidance and Fleet Plan

8

Page 9: Tam 3Q11

Multiplus Highlights

Operating highlights

p g g

Item 3Q11 YoY QoY

Points issued 20.0 bln +38.5% +7.9%

Points redeemed 12.5 bln +171.7% +14.7%

Breakage rate 24.0% +140bps +70bps

Financial highlights

Item 3Q11 YoY QoY

Gross Billings of points R$ 397.3 mln +32.4% +12.1%

Net Revenue R$ 321.5 mln +147.3% +12.8%

EBITDA R$ 78.1 mln(margin of 24.3%)

+64.5% -14.6%

Adjusted EBITDA R$ 82.3 mln(margin of 22.2%)

-7.0% +1.3%

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Net Income R$ 51.3 mln(margin of 16.0%)

+15.3% -36.8%

Page 10: Tam 3Q11

Multiplus and Aimia signed a joint venture to explore the potential of the Brazilian marketpotential of the Brazilian market

Joint Venture50% 50%

Groupe Aeroplan

•8.9 million members

•168 partners of which 23 are coalition

•Annual revenues of over $ 1.4 billion

•More than 30 million active members in the Aeroplanprogram, Nectar and Air Miles Middle East

•Hundreds of partners and some of the world’s top brands

•Annual revenues of over $ 2 billions

New Company

• More than 100 employees in Brazil

Annual revenues of over $ 2 billions

•Over 3,800 employees in the world

CompanyDesign, development,

management, and value creation from data analysis

Design, development, management, and value

creation from data analysis yand insight for third party

loyalty and incentive programs

yand insight for third party

loyalty and incentive programs

It will be a loyalty marketing services company

It will be a loyalty marketing services company

Page 11: Tam 3Q11

Domestic yield increased 2% compared to 3Q10 and 7% compared to 2Q11compared to 2Q11

Domestic Passengers

ASK11,310 11,956 12,232

ASK, RPK and Load Factor8%

2%

Passenger Revenue - R$ Million

6%

6%

RPK7,897

8,269 8,227-1%

4%

1,466 1,472 1,561

6%

3Q10 2Q11 3Q11Load Factor 70% 69% 67%

Yield - R$ Cents

3Q10 2Q11 3Q11

RASK - R$ Cents

2%4%

1%

18.6 17.8 19.0

7%12.3 11.7 12.1

11

3Q10 2Q11 3Q11 3Q10 2Q11 3Q11

* Adjusted

*

Page 12: Tam 3Q11

International passenger revenue increased 21% in dollarp g

International Passengers

ASK7,184 7,519 7,820

ASK, RPK and Load Factor

9%

4%R$903 R$865

R$1,025

Passenger Revenue - Million

13%

18%

RPK5,945

6,123 6,541

10%

7%U$516 U$541 U$625

$ 18%

15%

21%

3Q10 2Q11 3Q11Load Factor 83% 81% 84%

3Q10 2Q11 3Q11

R$ 15.2 R$ 14 1R$ 15.7

Yield - Cents

3%

11%R$12.6

R$11.5R$13.1

RASK - Cents

4%

1.75 1.60 1.64

3%

Avg US Dollar

U$ 8 7 U$ 8 9 U$ 9.6

$ R$ 14.1 11%

8%

10%

U$7.2 U$7.2 U$8.0

14%

11%

11%-6%

12

3Q10 2Q11 3Q11

U$ 8.7 U$ 8.9 $

3Q10 2Q11 3Q11

8% $ $

3Q10 2Q11 3Q11

11%

Page 13: Tam 3Q11

At TAM S/A the EBIT margin was 16.7%g

In Reais 3Q11 vs 3Q10

3Q11 vs 2Q11

3Q11 3Q10** 2Q11

Net Revenue (million)

Operating Expenses (million)

EBIT ( illi )

3,3192,766 553

2,8992,258681

13.0%22,5%-18 7%

8.7%-8.9%

-

3,0533,038 15 6EBIT (million)

EBIT MarginEBITDAR (million)

55316.7%

8522 %

68123.2%

97533 2%

18.7%-6.5 p.p. 16.2p.p.

124%13 2

15,60.5%380-12.6%

EBITDAR MarginFinanc. Result + Others* (million)

Net Results (million)

25.7%(1.288)(620)

33.2%458733

-7.5 p.p.--

-13.2p.p.--

12.5%15860

Total RASK (cents)

CASK (cents)

CASK ex fuel (cents)

16.613.89 7

15.912.27 5

13.030 2%

5.6%11.6%2 9%

15.715.610 0

4.2%

CASK ex-fuel (cents)

CASK USD (cents)

CASK USD ex-fuel (cents)

9.78.45.9

7.57.04.3

30.2%20.7%39.1%

2.9%13.8%5.3%

10.09.86.3

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*Others includes “Movements in fair value of fuel derivatives” and “Gains (losses) on aircraft revaluation** Numbers for 2010 were impacted by the Additional Tariff reversal, which significantly reduced the Company's operating costs.

Page 14: Tam 3Q11

... however, we had a credit of PIS and COFINS that generated gains of R$ 426 million in the 3Q11generated gains of R$ 426 million in the 3Q11

According to the tax rules we can recognize credit considering the proportion between revenueAccording to the tax rules, we can recognize credit considering the proportion between revenue subject to the cumulative and to the non-cumulative regime

Recognized credit in the 3Q11R$ Million

recurring*24Through evolution of the Through evolution of the

R$ Million

402 non-recurring

ginterpretation of the law,

we revised the criteria used in determining credits, also in

ginterpretation of the law,

we revised the criteria used in determining credits, also in

Crédito

respect to international passenger revenue.

respect to international passenger revenue.

Credit

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* Recurring value estimated per quarter

Page 15: Tam 3Q11

Excluding non-recurring impacts, TAM S.A EBIT margin was 5 8%was 5.8%

3Q11 vs In Reais

3Q11 3Q10

Net Revenue (million)

Operating Expenses (million)

3,3193,127

3Q1014.5%19.2%

2,8992,623

EBIT (million)

EBIT margin

EBITDAR (million)

1925.8%491

-30.2%-3.7p.p.-13 9%

2769.5%570EBITDAR (million)

EBITDAR margin

Total RASK (cents)

49114.8%

16.6

-13.9%-4.9p.p.

5.6%

57019.7%

15.7CASK (cents)

CASK ex-fuel (cents)

CASK USD (cents)

15.69.79.5

10.0%3.1%17.5%

14.29.58.1( )

CASK USD ex-fuel (cents) 6.0 10.2%5.4

15

Numbers in this slide exclude the non-recurring credit of PIS and COFINS and tariffs payments to Infraero regarding the previous year in 3Q11 and in 3Q10 excludes the additional tariff reversal

Page 16: Tam 3Q11

Liquidity and debt profileq y p

Adequate debt profile

R$ Milli

Liquidity Position

R$ Million

1 800

2,100

2,400

2,7002,453

2,607

1,9142,145

2,568

2,1262,000

2,500

3,000

600

900

1,200

1,500

1,800

2005 2006 2007 2008 2009 2010 3Q11

995

0

500

1,000

1,500

Debentures, bonds and othersLeasing on the balance sheetAdjusted Net Debt / EBITDAR

Cash 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 20210

3002005 2006 2007 2008 2009 2010 3Q11

Debt mix by currencyR$

3 8

5.66.3 6.5

3 84.6

6.0

8.0

10%

US$

3.8

2.1

3.8

0 0

2.0

4.0

90%

16

US$

Obs.1: Net Debt Adjusted includes annual operating leases x 7Obs.2: Debt is considered in US GAAP for 2005 and 2006 and in IFRS since 2007

2005 2006 2007 2008 2009 2010 3Q110.0

Page 17: Tam 3Q11

WTI Hedgeg

We understand that our coverage level and price contracts are appropriate to b i d d k t lit

We understand that our coverage level and price contracts are appropriate to b i d d k t litbusiness needs and market realitybusiness needs and market reality

According to our hedging policy, defined by the risk committee

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Page 18: Tam 3Q11

Agendag

Highlights

Financial ResultFinancial Result

Guidance and Fleet Plan

18

Page 19: Tam 3Q11

2011 Guidance

Domestic

Guidance for2011

ActualJan-Sep

Domestic Market Demand growth (RPK) 15% - 18% 19%

Supply growth (ASK) 10% - 13% 12%Supply growth (ASK) 10% 13% 12%

Domestic 10% - 14% 12%

International 10% 12%

Load Factor 73% - 75% 74%

Domestic 67.5% - 70% 69%

International 83% 82%

New international frequency or destination 2 3

CASK ex fuel 5% 1 5%

Assumptions

CASK ex-fuel -5% -1.5%

Average WTI USD 93 USD 95*

Average US dollar rate R$ 1.78 1.65*

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* accumulated until October 2011

Average WTI in R$ R$ 166 R$ 154*

Page 20: Tam 3Q11

We remain focused on reducing costs and we have several action plansseveral action plans

Sales and Sales and O tiO ti O h dO h dMarketingMarketing OperationsOperations OverheadOverhead

Review of commissioning model and incentive paid to agencies

Management and control optimization of the aircraft maintenance and components

Frequent revisions in the organizational structure

Renegotiation of contractsMarketing investments

focused on retail

components

Review of GSE model

Process improvement at

Renegotiation of contracts with third parties

Optimization of the antifraud credit card systemProcess improvement at

airports reducing the cost of damage and loss of luggage

Suitability of our network to

credit card system

Suitability of our network to our operation

Several actions to reduce fuel consumption

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fuel consumption

Page 21: Tam 3Q11

We adjusted our networkj

Network redesign Replacement of A340 by changing more than

30% of flightsA330 on the route São Paulo - Milan

Improved connectivity for passengers

Second daily flight between São Paulo

and Orlando and new flight to Mexico City

InternationalMarket

InternationalMarket

Domestic Market

Domestic Market

Adjustments in theOptimization of aircraft utilization

Adjustments in the frequencies to Paris, Frankfurt and London

Focus on profitabilityEstimated annualized

gains of USD50 million

21

million

Page 22: Tam 3Q11

Focused on profitability and cash generation, we revised our fleet planour fleet plan

164 171179

Revised Fleet Plan

168 174182

Former Fleet Plan

29 3232

3436

156 159 164

2932

3234

36

156 163 168

4-3 -3

127 127 132 137 143127 131 136 140 146

-4 -4

2011 2012 2013 2014 20152011 2012 2013 2014 2015

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Narrow Body Wide Body Variation

Page 23: Tam 3Q11

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[email protected]/ir