talkdesk - call center in the browser

@talkdesk

all in the browser

@talkdesk

create a call center in 5 minutes

Tuesday, January 24, 2012

@talkdesk

callcenterstoday


@talkdesk

callcenterstodayI need...


@talkdesk

callcenterstoday


@talkdesk

scale from 1 to 10k agents

international phone numbers

all in the browsercreate a call center in 5 minutes


@talkdesk

INthebrowser


@talkdesk

INthebrowsercall in the browser


@talkdesk


public & CRM data


@talkdesk


support tickets

public & CRM data


@talkdesk


support tickets

public & CRM data

Records & transcriptions


@talkdesk

revenuemodel

revenue model flat fee per agent/month - 1st agent is free Pay per minute

5 agents

90k minutes

= 4 x $49 = $196= 90k x $0.04 = $3.600

1 client = $3.796/month


@talkdesk

ourTractionnumber of agents

600 companies

4500 agents

waiting list


@talkdesk

ourTraction

0

1250

2500

3750

5000

SEP OCT NOV DEZ

number of agents

600 companies

4500 agents

waiting list


@talkdesk

4monthsI! J"#$

“... one of the most disruptive companies in the cloud...”

“@salesforce you should acquire this company... like now!” Luke Bornheimer


@talkdesk

meettheTeam

tiago paivaCEO CTO software engineer

cristina fonseca raoul félix

MASTERS DEGREE IN COMPUTER ENGINEERING

startup experience

procter & gamble employee


@talkdesk

moneyraised

$400K

Looking for partnerships and clients


@talkdesk

angel.co/talkdesk

@talkdesk

http://talkdeskapp.com

[email protected]




mailto:[email protected]

mailto:[email protected]

talkdesk - call center in the browser

Technology

disruptive companies

cotalkdesk http

free pay

browser public crmdatatuesday

talkdeski j4months

luke bornheimer

talkdeskcallcenterstodayi