taking a proactive approach to employee discipline thomas r. maloney 306 warren hall cornell...
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TAKING A PROACTIVE TAKING A PROACTIVE APPROACH TO EMPLOYEE APPROACH TO EMPLOYEE
DISCIPLINEDISCIPLINEThomas R. MaloneyThomas R. Maloney
306 Warren Hall306 Warren HallCornell UniversityCornell UniversityIthaca, NY 14853Ithaca, NY 14853Tel: 607-2551628Tel: 607-2551628
Email: Email: [email protected]@cornell.edu
People in Ag People in Ag WebinarWebinar
July 16, 2008July 16, 2008
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PERFORMANCE MANAGEMENT PERFORMANCE MANAGEMENT AND DISCIPLINE ARE CLOSELY AND DISCIPLINE ARE CLOSELY
TIEDTIED
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PERFORMANCE MANAGEMENT:PERFORMANCE MANAGEMENT:
The daily process of working toward The daily process of working toward previously established performance previously established performance expectations followed by a formal or expectations followed by a formal or
informal evaluationinformal evaluation
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BUSINESS DIRECTION
GOALS
PERFORMANCEEXPECTATIONS
APPRAISAL
COACHING AND FEEDBACK
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Continuous feedback is the key Continuous feedback is the key to performance managementto performance management
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Performance related issues are Performance related issues are different from blatant disregard different from blatant disregard
for the rules or the lawfor the rules or the law
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PERFORMANCE RELATED PERFORMANCE RELATED ISSUESISSUES
Poor qualityPoor quality
Poor productivityPoor productivity
Poor attendancePoor attendance
Ineffective interpersonal relationshipsIneffective interpersonal relationships
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BREAKING RULES OR LAWSBREAKING RULES OR LAWS
TheftTheft
Drugs in the workplaceDrugs in the workplace
Sexual harassmentSexual harassment
Working under the influence of alcohol Working under the influence of alcohol
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WHAT IS THE PURPOSE OF WHAT IS THE PURPOSE OF DISCIPLINE?DISCIPLINE?
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Either the employer or the Either the employer or the employee can terminate the employee can terminate the
relationship at any time for any relationship at any time for any reasonreason
“AT WILL” EMPLOYMENT
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Given that many states are at Given that many states are at will employment states why is will employment states why is
there such a great fear of there such a great fear of discharging an employee?discharging an employee?
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TWO EVENTS HAVE ERODED TWO EVENTS HAVE ERODED “AT WILL” EMPLOYMENT“AT WILL” EMPLOYMENT
1.1. An increase in protective legislationAn increase in protective legislation
2.2. The concept of an implied contract for:The concept of an implied contract for:Long term employmentLong term employment
Termination only for a good causeTermination only for a good cause
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Erosion of “at will” employment Erosion of “at will” employment has increased the emphasis on has increased the emphasis on
documentationdocumentation
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PROGRESSIVE EMPLOYEE PROGRESSIVE EMPLOYEE DISCIPLINE STRATEGIESDISCIPLINE STRATEGIES
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PROGRESSIVE DICIPLINE PROGRESSIVE DICIPLINE DEFINEDDEFINED
A progressive approach to discipline which A progressive approach to discipline which defines unacceptable behavior and defines unacceptable behavior and communicates the consequences of that communicates the consequences of that behavior. The employee is involved in behavior. The employee is involved in every step of the processevery step of the process
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THE PROGRESSIVE DISCIPLINE THE PROGRESSIVE DISCIPLINE APPROACHAPPROACH
CoachingCoaching
Verbal warningVerbal warning
Written warning Written warning
TerminationTermination
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Some discipline approaches use Some discipline approaches use a decision making leave daya decision making leave day
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Much of the current discipline Much of the current discipline literature emphasizes literature emphasizes
documentationdocumentation
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THE KEY COMPONENTS FOR THE KEY COMPONENTS FOR DOCUMENTING DISCIPINEDOCUMENTING DISCIPINE
The E FOSA + SystemThe E FOSA + System
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E-FOSA +E-FOSA +
EExpectationsxpectations
FFacts (What, When, Where, Where)acts (What, When, Where, Where)OObjectives (Define Expectations)bjectives (Define Expectations)SSolutions (Methods to Improve Performance)olutions (Methods to Improve Performance)AAction (Consequences) ction (Consequences)
++ create opportunities for employee to succeed create opportunities for employee to succeed
Source: Paterson & Debleax, Documenting Discipline, Fourth EditionSource: Paterson & Debleax, Documenting Discipline, Fourth Edition
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THREE PRACTICAL BOOKSTHREE PRACTICAL BOOKS
The Progressive Discipline Handbook by The Progressive Discipline Handbook by Margerie Mader-Clark and Lisa GuerinMargerie Mader-Clark and Lisa Guerin
Documenting Discipline, Fourth Edition by Documenting Discipline, Fourth Edition by Lee T. Paterson and Mike DeblieuxLee T. Paterson and Mike Deblieux
101 Sample Write Ups for Documenting 101 Sample Write Ups for Documenting Employee Performance Problems by Paul Employee Performance Problems by Paul Falcone Falcone