How do we build our managers’

capability and confidence so they

can lead their people to better

performance?

For more info on TakeON! visit www.takeon.biz © ON-Brand Partners 2012

TakeON!® YOUR MANAGEMENT MATTERS

Management Matters is a programme for leaders – delivered by leaders – designed

to improve both their confidence and capability. Managers are equipped with the

essential competencies they need to ‘step up’ and execute your strategy successfully.

The unique conversation-based approach turns traditional manager development

on its head. A series of bite-sized learning themes (monthly half-day sessions)

uses simple tools and practices to help your people explore core management

concepts, and immediately apply these in their work. Managers in the

programme are further supported through a vibrant online community, enabling

online coaching and collaboration with their peers.

Our approach is proven to deliver rapid, positive change in core manager

competencies and a new level of confidence and performance.

The tools we use were developed and successfully tested in large complex

organisations by creators ON-Brand Partners. TakeON! Management Matters takes

the best of these to create better managers who deliver better results.

BUILDING CORE MANAGEMENT COMPETENCIES IS CRITICAL TO DRIVING BUSINESS PERFORMANCE.

TakeON! Management Matters is a structured, yet flexible manager development programme. Its unique framework of tools and resources inspires real action and generates positive momentum.

How do we get our managers to

improve how they communicate with

their people?

How do we get our managers to be

more focused on delivering results?

Our managers need to be more

effective at tackling conflict within the

workplace!

The benefits of TakeON! include:

• Betterstrategyexecution

• Greaterchangereadiness

• Improvedstaffretention

• Alignmentwithvisionandvalues

• Greaterselfawareness

• Strongercustomerfocus

• Improvedcross-team

collaboration

For more info on TakeON! visit www.takeon.biz © ON-Brand Partners 2012 2

TURNING TRADITIONAL MANAGER DEVELOPMENT ON ITS HEAD

• Buildsoncurrentstrengthsandwhatisworkingnow.• Allowsyoutoaddressthemostpressingcompetencies in order of priority to

your organisation.

• Sustainable – not a quick-hit training programme, but an ongoing process that

steadily lifts management capabilities.

• Createsmanagerdialogue,ratherthanjustinformationdownload

– an approach proven to be more effective in driving change.

• Easy implementation – TakeON! is designed to fix issues, not create them.

Simple,flexible,practicalprocessesandtoolsadapttoyourorganisation’s

specificneedsandreflectyourprioritiesandpace.

• Provides real-time online support and collaboration – the ON2net, our

online TakeON! community, enables virtual coaching and ongoing visibility of

managers’ progress. Managers can share ideas and insights, collaborate with and

learn from other managers.

• Shiftsthefocustowardsconstant,incrementalchange – quick wins build

manager confidence across the organisation.

• Blendsmanagementdevelopmentwithon-the-jobapplication,proventobea more effective way of learning.

• Acknowledgesthatmanagersaretimepoor and have competing priorities.

• Builds internal capability to create managers whoaremoreconfidentandcompetenttoaddressfuturechallenges.

We need to get our managers to focus

on solving their own problems!

What can we do to get our managers

and their people to be more focused on the needs of our valuable

customers?

We need to get our managers to set

and manage their priorities better!

For more info on TakeON! visit www.takeon.biz © ON-Brand Partners 2012 3

MANAGEMENT MATTERS – WHY IT WORKS

“ThebiggestimpactTakeON!hashadinourteamandthebusiness istogetpeopletothink……thinkingaboutprocessimprovementsandbehaviourimprovements, and more importantly, get people excited about coming to work.” —Major NZ finance company

YOUR TakeON! BUSINESS PARTNER WORKS CLOSELY WITH YOU TO IDENTIFY YOUR DISTINCT MANAGEMENT PRIORITIES, AND THE TakeON! TOOLS AND RESOURCES THAT BEST ADDRESS THESE.

The TakeON! Management Matters approach is effective in changing manager behaviours

because it is based on the core principles of Sustainability, Constructive Dialogue and Collaboration.

SUSTAINABILITY

This process is so much more than one-off training,

wherebenefitscanfadequickly.Itisabouttransferring

skill and competency to your managers, to make them

self-sufficient – a real do-it-yourself approach.

USING DIALOGUE TO CREATE SOLUTION FOCUSED, ACTION-BIASED MANAGERS

By involving managers in constructive dialogue,

rather than one-way download, greater buy-in and

traction is achieved.

TakeON! COMMUNITY

To ensure you always have ongoing support,

TakeON! comes with access to our online

resource centre and community – the ON2net. Here you can:

• downloadadditionalresources

• receiveongoingcoachingfromtheTakeON!

team

• connectwithotherTakeON!organisations

to ask questions and share experiences

and insights.

www.on2net.biz

Sustainability

InItIal Impact

Time

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BuIldIng momentum

Conversation Shapers

Download

Debate

Dialogue

Me to You– generates compliance

Me vs. You–generatesconflict

Us, together – generating constructive collaboration

For more info on TakeON! visit www.takeon.biz © ON-Brand Partners 2012 4

TakeON!® – A UNIQUE AND FLEXIBLE PROCESS

RECOVERY

PROCESS

EXPERIENCE

QUALITY

BASICS

BRANDWELLBEING

WORKING TOGETHER

COMMUNICATION POTENTIAL

CHALLENGE PRODUCTIVITY CHANGE

TakeON! YOUR PERFORMANCE

Managing the performance of my area and the factors that contribute

to that performance.

TakeON! YOUR PEOPLE

Managing my team and people in order for them to perform e�ectively.

GOALS

BRAND

PURPOSE

KNOWLEDGE

TakeON! YOUR BUSINESS

Managing the overall business – understanding what we stand for

and what our priorities are.

TakeON! YOUR SERVICE

Managing myself and understanding that I provide a service to others.

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TakeON! RESOLVES COMMON PERFORMANCE ISSUES IN FOUR KEY FOCUS AREAS:

For more info on TakeON! visit www.takeon.biz © ON-Brand Partners 2012 5

TakeON!® FOCUS AREAS

ManagementMattersoffersadiverserangeofthemestohelpbuildtheskillsrequiredtodeliveryourbusiness strategy.

M 3.4

AT A GLANCE

© ON-Brand Partners 2011 www.takeon.biz

AT A GLANCE: INSIGHT INTO ACTION+EXCITE3EMPOWER2ENGAGE1

WHAT’S THIS THEME ABOUT? In leadership, one size doesn’t fit all. Successful leaders are those who are able to adapt their style to the unique needs of their team members. After all, everyone’s different, so why treat them all the same?

WHY IS THIS IMPORTANT? “In the past a leader was a boss. Today’s leaders must be partners with their people... they no longer can lead solely based on positional power.” – Ken Blanchard

The manager’s role has drastically shifted from being ‘the boss’ to being a ‘partner’ or an ally. Managers today must learn to move from simply ‘leading from position’ to being more collaborative and supportive. While other leadership philosophies suggest that successful leaders possess inherent qualities that help them become successful in their roles, the situational style of leadership is based on the premise that adaptability is key, and is a skill that can be learned. Knowing when to adapt and to change your style of leadership can give you the edge in a rapidly changing business environment.

IDEAL OUTCOMES ‘Leading People’ is about your management team knowing:

The four situational leadership styles – what do they look like in action?

How to choose the appropriate leadership style to match their team members’ needs

How flexible they are and which of the four styles they are most comfortable with

The positive outcome of a ‘matched’ leadership style and the consequences of a ‘mismatch’ on performance

‘Leading People’ is about your management team being able to:

Diagnose their team members’ developmental level

Identify characteristics and needs of their team members at varying developmental levels

Match their leadership style to their team members’ developmental needs

Identify the skills they need in order to adapt their leadership style from one team member to another

TakeON! YOUR MANAGEMENT MATTERS – OUR PEOPLE

To get the most out of a team we need to look at the bigger picture, and that means understanding three key things:

• The individuals – where are they on their development journey?

• The tasks – what is it I actually want them to do?

• The style of leadership – is it right for the situation above?

LEADING PEOPLE

M 4.3

AT A GLANCE

© ON-Brand Partners 2012 www.takeon.biz

INSIGHT INTO ACTION+EXCITE3EMPOWER2ENGAGE1

WHAT’S THIS THEME ABOUT? Busy all day yet leave work feeling like you have achieved very little? Need more hours in the day? Fire fighting and find it difficult to plan? What comes next? The To Do list just gets longer, missing deadlines, taking work home, longer working days, worry, stress…

Managers often find themselves working longer hours, feeling stressed, becoming less productive and ultimately de-motivated. A major contributor to this is lack of personal planning. We tend to become driven by our Inbox and other people’s requests, instead of starting each day with an achievable plan which is focused on achieving results.

This Management Matters theme focuses on effective personal planning. Just imagine leaving work on time with a sense of achievement every day and knowing what’s coming at you tomorrow. That’s what we should be aiming for!

WHY IS THIS IMPORTANT? “Planning is bringing the future into the present so that you can do something about it now.” Alan Lakein, author of How to Get Control of Your Time and Your Life

In today’s world, effective managers must be able to manage themselves first! The pace of change is unlikely to slow down, so our to-do lists, are only going to get busier. The ability to take control and plan ahead, is therefore critical.

At the end of the day, successful managers know that bringing some structure to the day gets results. They are skilled at planning, anticipating the unexpected and realistic with their time.

AT A GLANCE:

IDEAL OUTCOMES ‘Planning Ahead’ is about your management team understanding:

• Why planning ahead is important

• Where the focus should be

• What needs to appear on their daily plan

• Why communicating their plan is key

‘Planning Ahead’ is about your management team having the skills to:

• Achieve results everyday

• Accomplish deadlines with ease

• Enhance personal and team productivity

• Develop individually as well as a team

• Leave work everyday with a sense of real achievement

PLANNING AHEAD

M 1.3

AT A GLANCE

© ON-Brand Partners 2012 www.takeon.biz

INSIGHT INTO ACTION+EXCITE3EMPOWER2ENGAGE1

WHAT’S THIS THEME ABOUT? As ‘life’ speeds up, ambiguity seems to grow, and there isn’t always the time to gather the full facts in order to make an informed decision.

Whether we are dealing with a crisis, or just operating in a fast world, today’s managers are taking more risks, moving at pace, and relying on their instinct and experience. If you prefer detail (having all the facts in order to make a decision) and get your kicks out of seeing a job through to the finish…. you’ll be finding ambiguity hard to swallow.

WHY IS THIS IMPORTANT? “Take advantage of the ambiguity in the world. Look at something and think what else it might be”

Roger Von Oech, Author, Founder and President of Creative Think

In today’s world, most problems managers face are unclear or ambiguous. Let’s face it, the pace of change is never going to slow, and when people are involved, things often don’t go to plan! The ability to observe, make decisions and adapt to an ever-changing environment where we don’t have all the answers, is rapidly becoming a key leadership skill.

This Management Matters theme develops the key skills of ‘emergent’ leadership – the ability to act in the moment, sense how things are going, and respond positively when dealing with ambiguity.

IDEAL OUTCOMES ‘Dealing with Ambiguity’ is about your management team understanding:

• That ambiguity is here to stay – so deal with it!

• That we have to work with the information we’ve got, even when it’s not enough

• The importance of making a decision, and being comfortable with the consequences

‘Dealing with Ambiguity’ is about your management team having the skills to:

• Effectively cope with change

• Make decisions and act without having the total picture

• Cope when things are ‘up in the air’

• Keep calm under pressure

• Manage risk and uncertainty

• Face challenges head on

AT A GLANCE:

DEALING WITH AMBIGUITY

Examples of

Management Matters themes.

Themes cover a diverse range

of core people management

competencies such as:

BuildingRapport

CoachingforSuccess

Connecting Vision and Purpose

Courageous Conversations

Creating an Influencing Strategy

Customer Focus

DealingwithAmbiguity

DrivingResults

EmotionalResilience

Leading People

ManagingChange

PlanningAhead

Priority Setting

Self Awareness

TheArtofFeedback

For more info on TakeON! visit www.takeon.biz © ON-Brand Partners 2012 6

TACKLING CRITICAL DEVELOPMENT AREAS