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The top documents tagged [study of service systems]
Toward research on designing a service system
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2030 inspire students to build it better 20150113 v3
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1 An Evolutionary Framework of Service Systems Stephen K. Kwan, Ph.D. San José State University San José, CA, USA
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Jae H. Min, Ph.D
215 views
San José State University 1 Introduction to Service Science, Management, Engineering, and Design (SSMED) 9-2011 9-2011 Stephen K. Kwan, Ph.D. Professor,
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San José State University 1 Introduction to Service Science, Management and Engineering (SSME) 2010 2010 Stephen K. Kwan, Ph.D. Professor, MIS College
213 views