The top documents tagged [service research]
JR-AIDEA-2011.pdf
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chapter01im
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Classement Revue Gestion FNEGE 2011
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hbs
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MM QUIZ 2
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Service science intro 20110606 v1
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Kingfisher Airlines
156 views
Servqual (Zeithaml Parasuraman Berry
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Service Innovation - Strategy and Policy
4.103 views