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QUEUING THEORY Body of knowledge about waiting lines Helps managers to better understand systems in manufacturing, service, and maintenance Provides competitive
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©The McGraw-Hill Companies, Inc. 2008McGraw-Hill/Irwin Chapter 8 Timeliness: Scheduling and Project Management
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© 2006 Prentice Hall, Inc.D – 1 Operations Management Module D – Waiting-Line Models © 2006 Prentice Hall, Inc. PowerPoint presentation to accompany Heizer/Render
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