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The top documents tagged [contact center performance]
2Ring DASHBOARDS & WALLBOARDS + REPORTING (Cisco UCCX, UCCE) - slide deck
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© Datamonitor the home of Business Intelligence innovative deliveryexpert analysisquality data © Datamonitor Contact center worlds collide Mona Sultan
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Hyper Connected World: Balancing Customer Experience and Profitability
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Contact Center Metrics Analytics
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1 © 2007 Avaya Inc. All rights reserved. Avaya – Confidential. Avaya IQ Contact Center Reporting & Analytics Kay Phelps Senior Marketing Manager
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Leveraging Speech Analytics for Customer Satisfaction Presented by: Karl Walder, VP – Solutions Noble Systems Corporation
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