system thinking system leadership behaviours · •helping leaders to develop a systems thinking...
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System thinking System Leadership Behaviours
Deborah Davis
Managing Director
NHS North West Leadership Academy
What outcomes are we seeking through our work with systems?
• Change mindsets – from competition to collaboration
• Change behaviours – pace to relational
• Build relationships – facilitate connections and collaborations in real time in real work
• Supporting and developing leaders to support systems now and in the future
• Unleash transformation, creativity and the potential of our workforce
• Develop a cohort of system ready health and care leaders
Different areas of focus
• Increased span of influence - housing, social care, VSC, primary, mental health
• Growing expectation that citizens shape local plans and personalisation agenda
• Re-emergence of place-based thinking
• Requirement for expertise in large-scale change and scaling innovation
• Increased emphasis on sharing resources and financial risk
• Need to deepen systems leadership- bringing the next two tiers of management along on the journey
• Issues even more wicked than before - estates planning, out- of-hospital, workforce, prevention, winter pressures and more…….
Systems Leadership is collaborative leadership
• In a specific place (bounded by geography)
• To deliver a shared aim or purpose
• Where power is distributed (not positional)
• Built on shared information
• To address wicked problems
• In which no single individual has ‘the answer’
• And is the responsibility of leaders at all levels
A Systems Leadership approach is:
• Facilitative
• Inclusive
• Coaching
• Participatory
• Engaging
• Challenging
• Accountable
• Courageous
• Experimental
• Risk aware (not risk averse)
• Visionary
• Trusted & trusting
• Connected
• Adaptable
• Self-aware
• Results-focused
Systems Leadership Development is concerned with…
• Helping leaders to develop a systems thinking approach & supporting leaders to let go of habits of linear thinking
In order that…
• Leaders can build trusting relationships, focused on shared purpose, with stakeholders across boundaries
So that…
• Communities thrive and healthier outcomes are delivered for people
So within this context what are the behaviours and skills
required for system leaders across the public sector?
How?
• Cross-sector stakeholder event: 60 colleagues from NHS, local authority, fire, police, housing, 3rd sector
• Working out loud: Harnessing the Wisdom of the Crowd via crowd-sourcing platform – 700+ responses
• Refining and reviewing: Interviews with leaders from the North West system
• Application and testing: System Leadership Behaviours v1…
What?
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What?