system requirements - snow software...additional requirements ad service accounts to run workflows...

SYSTEM REQUIREMENTS

Products Snow License Manager

Software Store Option

Snow Inventory

Server, IDR, IDP Client for Windows Client for Linux Client for Unix Client for OS X Oracle Scanner Snow Integration Manager

Snow Distribution

Document date 2015-07-02

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CONTENT SNOW LICENSE MANAGER (7.X) ....................................................................................................................... 3

CLIENT REQUIREMENTS ............................................................................................................................................. 3 ACTIVE DIRECTORY DISCOVERY REQUIREMENTS ............................................................................................................. 4 SERVER REQUIREMENTS ............................................................................................................................................ 5

Minimum server recommendations ............................................................................................................... 5 Midpoint server recommendations ................................................................................................................ 6 High-end server recommendations ................................................................................................................ 8

SOFTWARE STORE OPTION ............................................................................................................................. 10

SERVER REQUIREMENTS .......................................................................................................................................... 10 CLIENT REQUIREMENTS ........................................................................................................................................... 11

SNOW INVENTORY SERVER 3.2, IDR 2.1, AND IDP 4.6 .................................................................................... 12

SNOW INVENTORY CLIENTS ........................................................................................................................... 13

Snow Inventory Client for Windows 3.7........................................................................................................ 13 Snow Inventory Client for Linux 1.7.01 ......................................................................................................... 15 Snow Inventory Client for Unix 1.1 ............................................................................................................... 15 Snow Inventory Client for OS X 2.3 ............................................................................................................... 16 Snow Inventory Oracle Scanner 2.2 .............................................................................................................. 16

SNOW INTEGRATION MANAGER 4.3 .............................................................................................................. 17

Snow Integration Manager requirements .................................................................................................... 17 Snow Integration Connector requirements .................................................................................................. 17

SNOW DISTRIBUTION 5.5 ............................................................................................................................... 20

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SNOW LICENSE MANAGER (7.X) These recommendations span minimum, midpoint and high-end scenarios for server installations of Snow License Manager.

Regardless of the used inventory solution, Snow Inventory Server needs to be installed as the inventory data source for Snow License Manager. All external inventory data sources need to report to Snow Inventory via Snow Integration Manager (formerly known as Snow External Data Provider).

To fully utilize the features in Snow License Manager (such as Virtual Desktop Infrastructure support, Oracle support, and Web application metering), Snow Inventory Data Receiver 2.1 (or later) and Snow Inventory Data Processor 4.5 or later is required.

For specific hardware requirements, review the installation profiles to determine which profile best fits the number of inventoried client computers in the environment. All profiles described in this document refer to resources dedicated to Snow Software environments without third party systems or software (other than OS and SQL Server) running on the same hardware.

CLIENT REQUIREMENTS

ADMINISTRATION TOOL REQUIREMENTS (WINDOWS APPLICATION ONLY)

Component Minimum requirements

Operating system One of the following:

Microsoft Windows Vista, 7, 8 or 8.1

Microsoft Windows Server 2008 SP2 x64, 2008 R2, 2012, 2012 R2

RAM 4 GB or greater

Required software Microsoft .NET Framework 3.5

Microsoft .NET Framework 4.5

WEB CLIENT REQUIREMENTS



Microsoft Windows

Apple Mac OS X

Internet browser Internet Explorer 7.0* or later

Mozilla Firefox 3.6 or later

Opera 10.0 or later

Apple Safari 5.0 or later

Google Chrome 8.0 or later

Browser specific requirements

JavaScript and cookies enabled

* Snow License Manager Snowboard is not compatible with Internet Explorer 7 and Internet Explorer 8. When running Internet Explorer, version 9 or later is required.

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ACTIVE DIRECTORY DISCOVERY REQUIREMENTS


Operating system Microsoft Windows Server 2008 SP2 x64, 2008 R2, 2012 or 2012 R2

Microsoft Windows Server 2008 SP2 and 2008 R2 require hotfix KB980368

(KB980368 is included in Microsoft Windows Server 2008 R2 SP1).

RAM 4 GB or greater

Required software Microsoft .NET Framework 3.5


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SERVER REQUIREMENTS

MINIMUM SERVER RECOMMENDATIONS This profile applies for:

1-1000 inventoried client computers registered in the platform

SERVER SOFTWARE ENVIRONMENT

Snow License Manager Snow Inventory SQL Server

Server 1 (physical or virtual) X X X

SERVER


Database requirements Microsoft SQL Server 2008, 2008 R2, 2012 or 2014

Express editions not supported

Case sensitive collations not supported




Processor Single Xeon 2.4 GHz Quad Core or equivalent

Disk 20 GB free space minimum

For information on Raid storage configuration - Storage Top 10 Best Practice (http://technet.microsoft.com/en-us/library/cc966534.aspx)

For more information on SQL Configuration - SQL Server Best Practices Article (http://technet.microsoft.com/en-us/library/cc966412.aspx)

RAM 4 GB or greater

Network card 100/1000 Mbit Ethernet

Required installed software



The two roles Application server and Web server are required.

The web role service Application Development is required, including ASP.NET functionality.

The web role service Security is required, including Basic Authentication and Windows Authentication.

Snow Inventory database (SNOWDB version 3.2 or later) needs to reside on the same SQL Server as the SnowLicenseManager database.

For complete support for all inventory features such as VMware vSphere and ESXi, Snow IDP must be used in conjunction with Snow Inventory Server.

Required server configuration

To enable Snow Update Service to download software updates, HTTP(S) bidirectional communication needs to be allowed on port 80 or 443.

Required database configuration

SQL Server authentication must be enabled.

http://technet.microsoft.com/en-us/library/cc966534.aspx




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MIDPOINT SERVER RECOMMENDATIONS This profile applies for:

1000-5000 inventoried client computers registered in the platform



Server 1 (physical or virtual) X X

Server 2 (physical or virtual) X

APPLICATION SERVER





Processor Single Xeon 2.4 GHz Dual Core or equivalent


RAM 8 GB or greater










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DATABASE SERVER





Operating system Microsoft Windows Server 2008 x64, 2008 R2, 2012 or 2012 R2


Disk configuration 50 GB free space minimum




Snow Inventory database (SNOWDB version 3.2 or later) needs to reside on the same SQL server as the SnowLicenseManager database.


RAM 8 GB or greater








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HIGH-END SERVER RECOMMENDATIONS This profile applies for:

5000-30 000 inventoried client computers registered in the platform

For 30 000 or more inventoried client computers – please consult Snow Software for best architecture and specifications.





Server 3 (physical) X

APPLICATION SERVER (SNOW LICENSE MANAGER)



Microsoft Windows Server 2008 SP2 and 2008 R2 require hotfix KB980368 (KB980368 is included in Microsoft Windows Server 2008 R2 SP1).



RAM 8 GB or greater










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INVENTORY SERVER (SNOW INVENTORY)





RAM 8 GB or greater










To enable Snow Inventory clients to communicate with the server, a port (any) needs to be opened and specified (port 443 is default).

DATABASE SERVER





Operating system Microsoft Windows Server 2008 x64, 2008 R2, 2012 or 2012 R2


Disk configuration 100 GB free space minimum




Snow Inventory database (SNOWDB version 3.2 or later) needs to reside on the same SQL server as the SnowLicenseManager database.

RAM 24 GB or greater








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SOFTWARE STORE OPTION

SERVER REQUIREMENTS


Software Store Option SQL Server

Server 1 (physical or virtual) X X

SERVER


Database requirements Microsoft SQL Server 2008 R2 or later (MS SQL Express 2008 or later can be used in test environments)

SQL Server Browser must be enabled

User performing the installation must have permission to create databases and create logins on the database server.

Operating system Microsoft Windows Server 2008 or later

Processor Single Xeon 2 GHz Quad Core or equivalent


RAM 4 GB or greater



Snow License Manager Web API 1.0 or later (included in SLM 7.0.09) Microsoft PowerShell 3.0 (not included in Windows Server 2008 R2 or older) Microsoft .NET Framework 4.5

The server role Web server is required.

The feature AD DS and AD LDS Tools is required. Verify that Active Directory module for Windows PowerShell is enabled.

The web role service Security is required, including Windows Authentication.

The web role service Application Development is required, including the following functionality:

.NET Extensibility 3.5

.NET Extensibility 4.5

ASP.NET 3.5

ASP.NET 4.5

ISAPI Extensions

ISAPI Filters

Windows Authentication must be enabled.

WebDav must be disabled.

PowerShell scripts must be enabled in both x86 and x64 mode.

Additional requirements AD service accounts to run workflows and web application.

AD security groups for administrative access and user access to the Software Store.

A SQL Alias pointing to the SQL database server

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CLIENT REQUIREMENTS

WEB CLIENT REQUIREMENTS


Internet browser Google Chrome 37 or later

Internet Explorer 8 or later

Mozilla Firefox 32 or later

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SNOW INVENTORY SERVER 3.2, IDR 2.1, AND

IDP 4.6 INVENTORY SERVER REQUIREMENTS

Component Requirements

Database Microsoft SQL Server 2008, 2008 R2, 2012 or 2014



Operating system Microsoft Windows Server 2008 SP2 x64, 2008 R2, 2012 or 2012 R2 *

Administration console operating system

One of the following:

Microsoft Windows XP, Vista, 7 or 8

Microsoft Windows Server 2003, 2008, 2008 R2 or 2012

Processor architecture x86/x64 (32-bit and 64-bit), Itanium based systems are not supported.

Server configuration Configurable (port 443 is default)

Required additional software Snow Inventory Data Receiver 2.1

Snow Inventory Data Processor 4.5

IDR (Inventory Data Receiver) and IDP (Inventory Data Processor)

Microsoft .NET Framework 3.5 (IDR)

The two roles Application server and Web server should be installed. The web role service Application Development should be installed, including ASP.NET functionality.

Microsoft .NET Framework 4.5 (IDP)

Required database configuration SQL Server authentication must be enabled.

* For server hardware requirements please follow server recommendations for Snow License Manager.

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SNOW INVENTORY CLIENTS

SNOW INVENTORY CLIENT FOR WINDOWS 3.7



Microsoft Windows Server 2012 R2 (x64)

Microsoft Windows Server 2012 (x64)

Microsoft Windows Server 2008 R2 (x64)

Microsoft Windows Server 2008 (x86, x64)

Microsoft Windows Server 2003 R2 (x86, x64)

Microsoft Windows Server 2003 (x86, x64)

Microsoft Windows 8.1 (x86, x64) ***

Microsoft Windows 8 (x86, x64) ***

Microsoft Windows 7 (x86, x64)

Microsoft Windows Vista (x86, x64)

Microsoft Windows XP (x86, x64) *

Microsoft Windows 2000 (x86) ****


Virtual Desktop Infrastructure

Supported technologies (protocols):

Citrix XenDesktop (RDP)

Citrix VDI-in-a-Box (RDP)

Microsoft Virtual Desktop Infrastructure (RDP)

VMware Horizon View (RDP, PCoIP)

Virtual application technologies **

Supported technologies:

Citrix XenApp

Microsoft App-V

VMware ThinApp

Web application metering*****


Microsoft Windows Server 2012 R2

Microsoft Windows Server 2012



Microsoft Windows 8.1 ***

Microsoft Windows 8 ***

Microsoft Windows 7

Microsoft Windows Vista SP1

Microsoft Windows XP SP3

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PowerShell scripting support






Microsoft Windows 8.1***

Microsoft Windows 8 ***

Microsoft Windows 7

Microsoft Windows Vista SP1

Ports Configurable

Required configuration The Snow Inventory Client must be configured to send inventory data to the Snow Inventory Data Receiver.

* Embedded version not supported

** Scanning only. The Inventory client cannot be virtually installed

*** RT edition not supported

**** Requires Windows 2000 SP4 with Update Rollup 1 (KB891861)

***** In order to fully utilize the metering capability of cloud based applications when using proxy servers, these websites need to be configured to be bypassed from the proxy. Proxies encrypt/scramble the website address and any connectivity going through the proxy will not be metered.

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SNOW INVENTORY CLIENT FOR LINUX 1.7.01


Operating system Red Hat Enterprise Linux 4.x

Red Hat Enterprise Linux 5.0-5.11

Red Hat Enterprise Linux 6.0-6.6

Red Hat Enterprise Linux 7.0

Debian 5.x

Debian 6.0.00-6.0.10

Debian 7.0-7.6

Ubuntu/Kubuntu 10.x

Ubuntu/Kubuntu 11.x

Ubuntu/Kubuntu 12.x

Ubuntu/Kubuntu 13.x

Ubuntu/Kubuntu 14.04, 14.10

Oracle Enterprise Linux 4.x

Oracle Linux 5.0-5.11

Oracle Linux 6.0-6.5

Oracle Linux 7.0

SUSE 10

SUSE 11

SUSE 12

Required libraries GLIBC 2.3.4 (or compatible version)

libgcc_s 3.4.6 (or compatible version)

libdl

librt

libm

libpthread

ld-linux

These libraries are installed by default in most Linux distributions. But except for being installed, they also need to be available to the client. They always are if the system isn’t configured to hide specific libraries.


Oracle Scanning To utilize the Snow Inventory Oracle Scanner to inventory Oracle database products, Java Runtime Environment 6.0 (1.6) or higher is required.

NOTE: Java Runtime Environment 1.7.0_7 must not be used.

SNOW INVENTORY CLIENT FOR UNIX 1.1


Operating system IBM AIX 5.3, 5.4, 6, 7

Solaris 8, 9, 10, 11

HP-UX 11.11, 11.23, 11.31

Required software Java Runtime Environment 6.0 (1.6) or higher


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SNOW INVENTORY CLIENT FOR OS X 2.3


OS Version 10.6, 10.7, 10.8, 10.9, 10.10 * (10.4,10.5 supported using version 2.2)

Processor architecture Intel x86 (32-bit)

Intel x64 (64-bit)

* supported from version 2.3.01

SNOW INVENTORY ORACLE SCANNER 2.2


Oracle DB version One of the following:

8

8i

9i

10g

11g

12c

And the in-between versions

Oracle DB edition One of the following:

Oracle Database Enterprise Edition

Oracle Database Standard Edition

Oracle Database Standard Edition One

Required software Java Runtime Environment 6.0 (1.6) or higher



IBM AIX 5.3, 5.4, 6, 7

Solaris 8, 9, 10, 11

HP-UX 11.11, 11.23, 11.31

Oracle Enterprise Linux 4, 5, 6

Red Hat Enterprise Linux 4, 5, 6

SUSE Linux Enterprise Server 10, 11

Microsoft Windows (all versions/editions supported by Oracle)

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SNOW INTEGRATION MANAGER 4.3 Snow Integration Manager (SIM) is formerly known as the Snow External Data Provider (EDP).

The first time SIM is utilized, a large amount of data is transferred which will lead to a high usage of CPU and memory. This will only occur the first time.

SNOW INTEGRATION MANAGER REQUIREMENTS



Processor Single Xeon 2.4 gigahertz (GHz) or equivalent

RAM 4 GB or greater


Required installed software Microsoft .NET Framework 4.5

Snow Inventory Data Processor 4.4

Snow License Manager 6.2.08

SNOW INTEGRATION CONNECTOR REQUIREMENTS

BMC ADDM Minimum requirements

Supported versions Version 10.0

Authentication A user account with administrative access on the target BMC ADDM server

Dell KACE Minimum requirements

Supported versions K1000

Database requirements MySQL

A database user account with read access to the database

FrontRange Discovery Minimum requirements

Supported versions Version 7.x, 8.x, 9.0

Database requirements Microsoft SQL Server 2005, 2008, 2008 R2 or 2012


HP Discovery & Dependency Mapping Inventory

Minimum requirements


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IBM TAD4D Minimum requirements


Database requirements DB2


Additional information IBM Data Server Driver Package needs to be installed on the server where the Snow Integration Manager is installed.

LANDesk Minimum requirements

Supported versions Version 9.0, 9.5



SMS/SCCM Minimum requirements

Supported versions Microsoft SMS 2003

Microsoft SCCM 2007

Microsoft SCCM 2007 R2

Microsoft SCCM 2012

Microsoft SCCM 2012 R2

Required configuration Hardware inventory

Software inventory (including file details)

Asset intelligence

Software metering (optional)



Symantec Altiris Minimum requirements

Supported versions Version 6.x, 7.x



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Citrix XenServer Minimum requirements

Supported versions Version 4.x, 5.x, 6.x

Authentication A user account with access to the Citrix XenServer Management API.

Microsoft Hyper-V/VMM Minimum requirements

Supported versions Hyper-V on Windows Server 2008, 2008 R2, 2012, 2012 R2

Virtual Machine Manager 2007, 2008, 2008 R2, 2012

Required configuration In order for the scanner to discover guest machines and automatically identify host/guest relations, all guest machines must have the latest update of the Hyper-V Integration Services installed.

NOTE: For guest machines running on Windows Server 2008 or older, Hyper-V Integration Services must be updated manually.

Authentication A user account with administrative access on the target Hyper-V host or target Virtual Machine Manager server.

VMware Minimum requirements

Supported versions vSphere 4.x, 5.0, 5.1, 5.5

Required configuration VMware vSphere Web Services SDK must be installed and configured either on the ESX server or on the vSphere Server, depending on where data is gathered from.

VMware tools needs to be installed on the guest machines in order for the scanner to discover guest machines and automatically identify host/guest relations.

Authentication A user account with access to the VMware vSphere Web Services SDK.

Additional information In order for the Snow License Manager automated datacenter generation to work, the vSphere datacenters must be provided with unique names. Otherwise all ESX-servers will be attached to the default datacenter “ha-datacenter” regardless of their vSphere attachment.

ServiceNow Connector Minimum requirements

Supported versions ServiceNow Dublin Release

ServiceNow Eureka Release

Snow License Manager Web API 1.0 or later

Authentication A user account with administrative access to Snow License Manager database. For partner platforms, administrative access to the specific customer is sufficient.

A user account is required to access the ServiceNow web services. The user account needs to be associated with the soap, import_transformer, and itil roles of the ServiceNow platform.

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SNOW DISTRIBUTION 5.5 These are the system requirements for Snow Distribution. To enable the log functionality of Snow Distribution, Microsoft SQL server needs to be installed. Snow Distribution supports software distribution and configuration for the following operating systems:

Microsoft Windows 95 Microsoft Windows 98 Microsoft Windows NT Microsoft Windows 2000

Microsoft Windows XP Microsoft Windows Vista Microsoft Windows 7

DISTRIBUTION POINT (FILE SERVER) REQUIREMENTS






Disk space 16 MB free, plus space to hold the distribution packages

CORE SERVICE





Microsoft Windows 2000 server or professional

Microsoft XP Professional

Microsoft Windows Vista

Microsoft Windows 7

DISTRIBUTION MANAGER


Operating system Workstation with the same version of operating system that distribution packages will be made for

Disk space 25 MB free space

DATABASE SERVER


Database Microsoft SQL Server 2005

Microsoft SQL Server 2008


system requirements - snow software...additional requirements ad service accounts to run workflows...

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