system inventory tool and portal - honeywell process...r300.1 r400.8 thru r511 epks version version...

System Inventory Tool and PortalCustomer Facing Product Overview

Roger Hupfauer

May 2020

© 2020 by Honeywell International Inc. All rights reserved.

2

System Inventory Tool and Portal

Part 1:

Part II:

Part III:

Tool – collects asset data

Portal – upload and view results

System Inventory Tool

System Inventory Portal

Backup


3

System Inventory Tool and Portal

The Honeywell System Inventory Tool provides a comprehensive system inventory documentation solution to support Honeywell’s contract renewal process. The tool enables our customers to complete their yearly contract renewal online through an automated system, better manage risk, be better prepared for any migrations, and ensure compliance and continuous evolution of their control system.

By knowing which assets are at a customer’s site, the data collected is also used to create the preventative maintenance plan for our customers via the PM Tool.

The System Inventory Tool collects asset data, which is then hosted in a secure Honeywell data center where the customer can view all their control system asset data (both hardware and software) through the System Inventory Portal. And best of all, the tool is provided free of charge by Honeywell for all contracted and non-contracted sites and does not require an SESP contract or A360 service agreement.

https://www.honeywellprocess.com/library/marketing/presentations/System-Inventory-Tool-customer-facing-overview.pdf


4

What is the System Inventory Tool

• Used to support automated contract renewals and migrations

• Collects inventory asset data from L1, L2, and L3- SIT R2xx.x version do NOT collect from L3- SIT R3xx.x version and newer support L3 inventory collections

• Experion support back to R310

• The tool generates an inventory file (.cab) that users upload to the System Inventory Portal to see their inventory details in a logical and graphical overview.

- .cab file is made up of up to five .XML files- .XML files can be converted to .XLS files via the converter tool

• Complimentary from Honeywell for current Experion PKS customers, the System Inventory Tool and Portal are available via www.honeywellprocess.com/support with site registration - the same login you use for the Spare Parts Online Store and your Support Community.

https://honeywellprod.sharepoint.com/teams/HPSInstallBaseTransformation/SFPortalUIUX Team/Forms/AllItems.aspx?id=/teams/HPSInstallBaseTransformation/SFPortalUIUX Team/System Inventory Tool XML Converter

http://www.honeywellprocess.com/support


5

Part I - System Inventory Tool

• Identifies installed hardware and software on the Experion PKS network• Install once, scans the systems at pre-determined intervals in the

background

SIT R2xx.x SIT R3xx.x


6

SIT and Experion compatibility

SIT version Supported Experion version

R200.1 R3xx.x thru R430








R230.3 R400.8 thru R511

R300.1 R400.8 thru R511

EPKS version Version of SIT included Can IB be used to install SIT

<R510 None No, because SIT is not part of EPKS

R510 R230.1 Yes – R230.1

R511 (not avail yet) R230.3 not on DVD; will be part of ESIS share Yes – R230.3

>R511 R300.1 Yes – R300.1

*R501.5 R230.3 Yes – R230.3

6


7

System Inventory Tool Release History

R200.1 – November 2012

R200.2 – December 2013

R200.3 – May 2015

R210.1 – November 2016

R210.2 – January 2017

R220.1 – September 2017

R230.1 – May 2018

R230.2 – July 2018

R230.3 – March 2019

R300.1 – Q32019

R301.1 – Q22020


What data does it collect – L1 and L2 summarized

8

Screen grab

from the portal


What data does it collect – L3 summarized

9

Beginning with R300.1, the SIT has been upgraded to collect inventory data from L3-Advanced Solutions applications in domain environment.

SIT collects the following inventory data on L3:• Node details• Processor details• Network details• Drive information• Hard disk configuration• Installed applications• Honeywell Advanced Solutions applications• Antivirus (Norton, Symantec, or McAfee)• Uninstall registry information


System Inventory Tool Security

10

Cybersecurity

Honeywell Data Governance team

Does not collect sensitive data

No IP addresses, MAC addresses, or any sensitive network information

Secure authentication on HoneywellProcess.comEnhanced security and support via TLS 1.1 or higher

Data access highly restricted and protected via Encrypted two-factor authentication


Installing the System Inventory Tool – included with EPKS R510

11

System Inventory Tool – dashboard install

• Experion R510 includes SIT R230.1 optional to install

• Experion R511 will NOT include the System Inventory Tool

• Due to SIT and EPKS versioning issues, it had to be pulled out of R511

• Goal is to include they System Inventory Tool in Experion R520 (follow-on to Experion R511)


Installing the System Inventory Tool – included with EPKS R510

12

System Inventory Tool – dashboard install

SIT data collector is also installed

with Experion media. When

Experion software media runs on

Server B, there is an NO OPTION

to NOT install SIT data collectors.

This can lead to compatibility

issues if there is already a version

of the System Inventory Tool

installed on the control system.

Please see Product Notification

PN2019-07

https://www.honeywellprocess.com/en-US/support/Pages/search-results.aspx?k=PN2019-07


Installing the System Inventory Tool – L2 installation

13

Dashboard and Server


14

Installing the System Inventory Tool – L3 installation

Dashboard and Server


Running the System Inventory Tool - Configure

15

Running the System Inventory Tool is as simple as starting it from the Start Menu. From there you can configure, schedule / run, monitor status, and gather output.



16

Configure – allows you to configure system devices, which you’ll do before you run a scan.1. After the scan is complete all found

devices will be shown2. The yellow icon next to the Systems

in the device tree indicate areas that are missing information. You must assign names and resolve issues before moving on.

3. Every bolded entry, except for Do Not Process, in the System Devices list shown below, requires a System Name and MSID. Select one of the branches, then enter the System Name and MSID in the provided textboxes that appear to the right of the System Devices list.

4. In addition to configuring the bolded entries, devices that have not been associated with systems may be moved and sorted into other systems.

More details are outlined in the installation and user’s guide.



17

Users may select an asset (host name or host type) and drag to a different system/cluster. SIT will remember the change the next time the device scan is run.

Nodes with Honeywell assets on them (h/w or s/w) can NOT be moved to “Do Not Process”, as shown on the previous slide.


Running the System Inventory Tool – Schedule / Run

18

Once the all the systems have been configured and saved, Schedule / Run will become available as shown You’ll set the day, time and frequency in weeks…once set, you save it and either select Run Now, or wait for the scheduled run to begin.


19

Running the System Inventory Tool – Monitor Status

Once the all the systems have been configured and saved, Monitor Status will become available as shown


Running the System Inventory Tool – Monitor Status

20

The Monitor Status page shows all the systems that have a System Inventory data collector installed and the status of the inventory files produced by System Inventory. The date corresponds to the newest inventory file collected for that system. There are three possible status icons: • A green icon with a checkmark indicates the latest inventory file is less than five weeks old • A yellow icon with an exclamation point indicates the latest inventory file is less than three months old, or that the data collector has not been installed • A red icon with an ‘x’ indicates the latest inventory file is older than three months or there are no inventory files available.


Running the System Inventory Tool – Gather Output

21

After everything has been configured and you’ve run a collection, the last step is to gather output.


Important information for data collection on a TPS system

22

If collecting data from a TPS process control network (LCN, UCN, and data highway), an LVRLOG or

AUDIT file will be created. During this process, the site ID (MSID) must to be manually entered prior to

starting the query. Failure to do so will result in a failure to process the LVRLOG or AUDIT file by the

System Inventory Portal.


Part II - System Inventory Portal

23

Web portal organizing shipped hardware, licensed software and installed Honeywell hardware and software • Licensed Software: sourced from Honeywell • Shipped hardware: sourced from Honeywell • Inventoried assets: available for TPS and Experion customers, requires upload of system audit file to portal

to view details


System Inventory Portal – what is it?

24

The System Inventory Portal allows customers and certain Honeywell account managers to see their account asset data. Within the portal you can see all your servers, stations, controllers, nodes, and switch hardware and detailed information about each. Depending on which asset you’re viewing, you can see the serial number, f/w, BIOS, installed software, serial number, support status, and much more.


Accessing the System Inventory Portal - login

25

Once you have your asset file (.cab) ready to upload, you’ll need to login to the portal.

Navigate to honeywellprocess.com, using your standard Honeywell EID and password, or if you’re an external customer, using your standard honeywellprocess.com login.


Accessing the System Inventory Portal - navigation

26

Select “support”, then select “System Inventory”


System Inventory Portal – Training for Customers

27


28

Pick any of the three below to launch the “notifications and tools” menu, select “tools”

Select Upload Inventory

Uploading your data to the portal

After you have run the System Inventory Tool and have created the .cab file to be uploaded to the System Inventory Portal, select the tools button and then the uploadlink


Accessing your sites in the System Inventory Portal

29

Select your site, or search by account/site name

Click any site to see

asset data, or to access

the upload linkCustomer account names

blocked out for privacy reasons


Accessing your data via the portal

30

Select to view

“Licensed Software” comes from Siebel



31

This is the licensed software view. You can select the Excel icon to export the list to Excel.

If you select one of the line items in the list, a drop down expands to show a list of all the software contracts as shown on next slide.



32

Click any file name to open the document



33

Select to view

“Shipped Hardware” comes from the Traceability Database



34

This is the shipped hardware view. You can also export the list to Excel.


“Inventoried Assets” is the data collected by the System Inventory Tool.


35

Select to view


Accessing your data via the portal – list view

36

After selection the Inventory system list view, you’ll have to option to see everything about your servers, stations, controllers, and nodes.

Selecting the down arrow next to any one of these will expand the section.

And like the h/w and s/w, you can export the data to an excel file.



37

Notice under “Support” the product status is listed. If you hover your mouse over the yellow or green icon, a bubble text will appear with the definition of the support status. If you click the yellow or green icon, you’ll be directed to honeywellprocess.com to learn more about migration opportunities for that asset.



38

Select the I/O button to see a list of available I/O devices.



39

When you click on the software button, you’ll see you have the option to see a list of the Honeywell applications, licenses, any updates, all the installed apps that were shipped by Honeywell, and Uninstall registry entries for that particular server.


Accessing your data via the portal – list view of HON apps

40

Honeywell applications (from previous page) will show a list of Honeywell software applications.


Accessing your data via the portal – topology view

41

Select to topology view for a graphically representation of the control system for that MSID, shown on next page.


Accessing your data via the portal – topology view

42

Select any yellow link to go to list view.

Pan the drawing Zoom in/out the drawing


System Inventory Tool – contract renewal

43

Start by logging into the portal.



44

From the System Inventory Portal, if you are a Contract Renewal Approver or a Reviewer you will see the box outlined in blue “TO REVIEW!” Click on the text “here” to review your contract(s).



45

You can review the contract renewal items and make comments if the quantities or items are not correct by clicking the comment icon

Customer can review and make comments if the quantities or items are not correct by clicking the comment icon.

They can approve or disapprove; email will notify Honeywell account manager of status and next steps are taken to correct or move to next steps, as outlined in the contract renewal process.



46

Upon completion of your review, select either “Approve Worksheet”, or make comments using the comments icon and select “Disapprove Worksheet”, as shown in figure 5. The Contract Manager will receive an email once you approve or disapprove the contract and take the appropriate next steps.

After the review is complete, the “To Review!” box will no longer appear on the screen


Part III - Backup

47

• How our solutions fit together• Helpful links• How to log an issue with GTAC• Resolving missing accounts from portal• Marketing contact


How our Solutions Fit Together

48

System Inventory PortalSelf-service tool used to collect System Inventory Data. Upload or email the data file to the online Inventory portal so both customers and Honeywell engineers see the same system inventory data.

No cost to the customer.

Integrated Automation AssessmentHoneywell’s Integrated Automation Assessment for Experion and TPS System owners provides a general system health performance assessment report using data analytics, best practice benchmarking and expert analysis, helping plants understand what their risks are, preventing system failures and reducing lifecycle costs.

TraceHoneywell Trace™ captures and records configuration data to enable users to track changes, identify engineering anomalies, eliminate errors and accelerate project planning. Ideal for those who continuously engineer their control system, Honeywell Trace provides critical data that lets users know why, when, and what actions were taken and how those actions compare to those in the past.


Helpful Links

49

System Inventory Tool Downloadhttps://www.honeywellprocess.com/library/support/software-downloads/Customer/SystemInventoryToolLandingPage.pdf

System Inventory Tool Portalhttps://www.honeywellprocess.com/support

System Inventory Web Portal Training – Customershttps://honeywellprocess.blob.core.windows.net/public/Support/Videos/SystemInventoryPortalTrainingCustomers.mp4

https://www.honeywellprocess.com/library/support/software-downloads/Customer/SystemInventoryToolLandingPage.pdf

https://www.honeywellprocess.com/support

https://honeywellprocess.blob.core.windows.net/public/Support/Videos/SystemInventoryPortalTrainingCustomers.mp4

Honeywell Confidential - © 2019 by Honeywell International Inc. All rights reserved.

50

Need help with the System Inventory Tool – contact GTAC

Select “LSS

Service Products”

Select “System

Inventory Tool”

1

2

3

4

5


51

To submit a request1. Select Submit a Request (your

name and email will populate automatically)

2. Select Data Verification

3. Select an MSID

4. Type in your issue in the Notestext field

5. Select Submit

If you run into issues where your data won’t upload to the portal, or the uploaded data is incorrect in the portal, please follow these steps to submit a support request.

This will create a case and you will be contacted by the support team to address your issue.

Need help with the portal after asset data has been uploaded?

https://honeywellprocess-community.force.com/hpsservice/IBT_RequestChange?AccId=0011a000004xVI3AAM&multiaccs=


Thank you

52

system inventory tool and portal - honeywell process...r300.1 r400.8 thru r511 epks version version...

Documents