system ergonomics - week 1
TRANSCRIPT
Hendrick H., Kleiner B. (2001) Macroergonomics: An Introduction to
Work System Design. USA: HF/E Society.
Hendrick H., Kleiner B. (2002) Macroergonomics: Theory, Method, and
Applications. USA: HF/E Society.
Hudson W., Haas R. (1997) Infrastructure Management). USA:
McGraw-Hill.
Moray N. (2005) Ergonomics: Major Writings, The History and Scope of
Human Factors. London: Taylor & Francis.
Wilson J., Corlett N. (2005) Evaluation of Human Work (3rd edition).
London: Taylor & Francis.
• Also known as Wicked problem
• Does not have a well-defined form
or structure
• Dimensioned
• Has variables
• No single, clear-cut solution
• Well-defined problem
• Has a specific solution