C D H

Microsoft System Center Configuration Manager & Mobile Device Management

C D H Quick Facts

About Us• 22nd Year• Grand Rapids &

Royal Oak• 30 Staff

Approach• Vendor

Independent• Non-reseller• Professional

Services Only

Partnerships• Microsoft Gold• VMware Enterprise• Citrix Silver• Cisco Registered• Novell Gold

C D H Microsoft Gold Partner

Competencies• Four Gold• Eight Silver

Successes• Customer Excellence

Award• Virtual Technical

Specialist (VTSP)• Managed Partner• Numerous Partner

Awards

Pinpoint• Microsoft’s official

partner directory• 5-star rating

C D H Expertise

C D H Get Social with C/D/H

C/D/H Talks Tech C/D/H Tweets Tech

C D H Your Presenters

Jason HamiltonMCITP | MCTS | VCPJasonH@cdh.com

Corey McClainMCITP | MCTS | CCACoreyM@cdh.com

C D H Agenda

• SCCM 2012 “Big Picture”• SCCM 2012 Features• SCCM 2012 Mobile Device Management• Demonstrations throughout• Q & A

C D H SCCM 2012 “Big Picture”

• SCCM 2012 is comprehensive– Integrates with Active Directory– Integrates with Microsoft Exchange Server– Highly tuned Enterprise Management Tools

C D H SCCM 2012 Feature Set

• Systems Management/Remote Control• Inventory• Application Management• Software Metering• Software Updates• Operating System Deployment• Endpoint Protection• Mobile Device Management• Other Features

C D HSystems Management/Remote

Control

• The SCCM Client Agent• Discovery

– AD integration finds users and workstations– Software discovery finds all installed applications– Can be scheduled

• Collections– Logical units of systems for management– Users or computers

• Remote Control Tools

C D H Inventory

• Hardware Inventory– Collects detailed information about the

hardware devices in your enterprise• Software Inventory

– Collects and reports information about the files stored on client computers in your organization

• Asset Intelligence– Provides tools to collect inventory data and to

monitor software license usage

C D H Application Management

• Create Applications for Deployment– Several deployment types are supported:

• Windows Installer (.msi files)• Script Installer• Application Virtualization (App-V)• Windows Mobile Cabinet (.cab files)

– Applications are Published to Distribution Points• Distribution Points are great for WANs• Reduces latency on remote networks• Increases efficiency and speed of deployment

C D H Application Management (cont.)

• Application Advertisements– Applied to collections of systems or users– Can be scheduled– Can be set as mandatory

• How does the client know?– Software center– Application catalog (self-service website)– Policy evaluation cycle

C D H Software Metering

• Monitors software usage data– Track where software is deployed– How many users actually run the program– Whether users still use the program (lifecycle)– Which times of day a program is most used

• Increases value of expensive software• Provides a means to “true up”

– Reconcile licensing requirements for renewals– Remain compliant

C D H Software Updates

• Integrated with Windows Server Update Services (WSUS)– Leverages the client agent– No need for GPOs in this case

• Create packages of updates for deployment (just like applications)

• Updates can be configured for automatic approval – Endpoint Protection definition updates

C D H Operating System Deployment

• Creates OS images for deployment– Standardized for your organization– Reduces time to deploy or upgrade systems

• Methods for deployment– PXE-boot– Bootable media– Removable media

C D H OSD (cont.)

• Task Sequences in OSD– Custom tailor your deployments– Add model-specific driver packages– Join domain, configure networking– Migrate user profiles using USMT– Install applications– Install software updates and patches

C D H Endpoint Protection

• Uses the same Forefront Endpoint Protection 2010 engine

• Integrated with the client agent• Simple process to enable client protection• Easy to configure policies for different

systems• Automatic uninstall of competing products• Reporting on definitions, viruses, and

more

C D H That’s not all!

• Compliance settings– Desired configuration baselines– Highlight systems needing specific remediation

• Queries– Dynamic or static

• Reporting– Uses SQL Server Reporting Services– Tons of useful reports out of the box– Create custom reports to suit your needs

C D H Mobile Device Management

• MDM Overview• Poll• SCCM

– SP1• Quest, Good, and AirWatch

C D H MDM Overview

• Mobility is huge• Scenarios• BYOD trend

C D HMobile OS Shipments

Q2 2012

• Android 68%• iOS 17%• BlackBerry 4.8%• Symbian 4.4%• Windows Phone 3.5%

C D H SCCM 2012

• MDM through ActiveSync• Base functionality

– Password complexity– Remote wipe– Device encryption– Disable camera– Disable removable storage– Disable Bluetooth– Disable SMS

C D H Exchange Server Connector

• On-Premise or Hosted Exchange

C D H Devices

C D H SC2012 SP1

• Beta 1 released last week• Deployment and management of Windows 8

and Windows Server 2012• Management of Mac OS X clients and Linux

and UNIX servers• Management of Windows Embedded thin

clients, Point-of-Sale (POS) terminals, digital signage, kiosks, and ThinPCs

• Distribution point for Windows Azure to help reduce infrastructure costs

C D H SC2012 SP1

• Mac OS X, Linux, & Unix– Network discovery– Hardware and software inventory– Distribute software and patches– Consolidated reporting– Endpoint Protection 2012

C D H 3rd Party

• Quest – QMX Management Extensions– Mac OS– iOS & Android

• Good– Security!– iOS, Android, WP; no BB– Requires on-premise management server– Expensive

• AirWatch– Supports the cloud (Office 365 and GApps)– iOS, Android, WP, BB, Symbian– Guaranteed HIPAA compliance– Self-service portal– Flexible installation options: on-premise, appliance, cloud-

based

C D H Questions

C D H

Grand Rapids15 Ionia SWSuite 270Grand Rapids, MI 49503(616) 776-1600

Royal Oak306 S. Washington Ave.Suite 212Royal Oak, MI 48067(248) 546-1800

Thank You

www.cdh.com