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TRANSCRIPT
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A SYNOPSIS
ON
Advertisement effectiveness in life insurance:A Case study of ICICI Prudential life insurance
Ltd. sirsa
Supervisor: Submitted by
NAME Name of student
DESIGNATION Enrollment No.
Specialization: Specialization:
Remarks of Evaluator
Approved/Disapproved Approved/Disapproved
(I Evaluation) (II Evaluation)
Session 2011-2012
Directorate of Distance Education
GJUS & T, Hisar
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ANNEXURE-II
DIRECTORATE OF DISTANCE EDUCATION
JAMBHESHWAR UNIVERSITY OF SC. & TECH. HISAR
FORMATE FOR RESUME OF SUPERVISOR/GUIDE
1. NAME :
2. DESIGNATION :
3. QUALIFICATION :4. AREA OF SPECIALIZATION :
5. EXPERINECE :
6. OFFICIAL ADDRESS :
7. TELEPHONE No. : ___ __ _ ( off.) _ ___(Res.)
8. MOBILE :
9. E-MAIL :
I am willing to supervise Mr/Ms _ ___________ __
Enrollment No.. __________________________
On the topic ____________________________
______________________________________________
(Signature) with seal
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Countersigned by Director of Study Centre with SEAL
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TABLE OF CONTENT
(i) Title of the project
(ii) Review of literature and Problem Statement.
(iii) Objectives of the proposed study.
(iv) Research Methodology
i. ) Sources of data,
ii. ) Sampling,
iii. ) Tools of analysis
(v) Scope/Relevance of Proposed Study.
(vi) Proposed questionnaire.
(vii) References.
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TITLE OF THE PROJECT
Advertisement effectiveness in life insurance:
A case study of
ICICI Prudential life insurance Ltd. Sirsa
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Review of literature and Problem Statement
Review of literature:
The business of life insurance in India in its existing from started in India in
the year 1818 with the establishment of the Oriental Life Insurance company
in Calcutta.
Some of the important milestones in the life insurance business in India are:
1912: The Indian Life Assurance Companies Act enacted as the first statute
to regulate the life insurance business and to enable the government to collectstatistical information about both life and non-life insurance business.
1938: Earlier legislation consolidated and amended to by the Insurance Act
with the objective of protecting the interests of the insuring public.
1956: 245 Indian and foreign insurers and provident societies taken over by
the central government and nationalized. LIC formed by an Act of
parliament, viz. LIC Act, 1956, with a capital contribution of Rs. 5 crore fromthe Government of India. The general insurance business in India, on the
other hand, can trace its roots to the Triton Insurance Company Ltd., the first
general insurance company established in the year 1850 in Calcutta by the
British. Some of the important milestones in the general insurance business in
India are:
1957: The Indian Mercantile Insurance Ltd. Set up, the first company to
transact all classes of general insurance business.
1957: General Insurance Council, a wing of the Insurance Association of
India, frames a code of conduct for ensuring fair conduct and sound business
practices.
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1968: The Insurance Act amended to regulate investments and set minimum
solvency margins and the tariff Advisory Committee set up.
1972: The General Insurance Business (Nationalization) Act, 1972
nationalized the general insurance business in India with effect from 1st
January 1973. 107 insurers amalgamated and grouped into four companiesviz. the National Insurance Company Ltd., the New India assurance Company
Ltd., the Oriental Insurance Company Ltd. And the United India Insurance
Company Ltd. GIC incorporated as a company. Insurance sector reforms in
1993, Malhotra Committee, headed by former Finance secretary and RBI
Governor R.N. Malhotra, were formed to evaluate the Indian insurance
industry and recommend its future direction. The Malhotra Committee was
set up with the objective of completing the reforms initiated in the financial
sector. The reforms were aimed at creating a more efficient and competitivefinancial system suitable for the requirements of the economy keeping in
mind the structural changes currently 9 underway and recognizing that
insurance is an important part of the overall financial system where it was
necessary to address the need for similar reforms In 1994, the committee
submitted the report and some of the key recommendations included:
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Objectives of the Proposed Study
Objectives of the proposed study are enumerated below:
To know the most effective media of advertisement
To find out the reason of liking the advertisement of ICICI
To know how they survive in the cutthroat competition.
To know the promotional strategies of ICICI prudential
To know how they face their competitors strategies.
To know number of new player has entered the market and are viewing
to gain the market share in this rapidly improving market.
To understand & measure the impact of advertising in the market.
To measure the effectiveness of advertisement / promotional activities
for a particular product class and corporate advertising.
To understand and measure the affect of advertising in brand-building,
brand re-call and finally the choice of a plan while buying it.
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Research Methodology
Research methodology is a strategy that guides a research in providing
answers to research questions and for this, research survey is being done.Accuracy of the study depends on the systematic application of the method.
The researcher has to decide the method to be used that helps him to get a
desired direction in a systematic way. This study in the following manner.
Methodology adopted
Questionnaire design:
The questions were designed in an easily understandable way with the help of
(Faculty Guide) .That the respondents may not have any difficulty in
answering them. The questionnaire also contained a comments section. This
section was included so as to get opinion of the people regarding the ICICI
Prudential Life Insurance.
For e.g.
(Q1.) Which media you mostly use for information?(Q2.) On which channel you saw insurance ad mostly?
Random sampling
Sampling can be defined as a part of population. Thus random sampling may
be defined as the selection of a portion from the whole population in which
each elements of the population has an equal chance of being selected. A
more please definition is that each element in the population has a non-zero
and known probability of selection a randomly drawn sample is an unbiasedsample. In this research survey 50 people were surveyed at random to get the
relevant information..
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Sample unit: The respondents who were asked to fill out questionnaires are
the sampling units. These comprise of employees of MNCs, Govt.
Employees, and Self Employed etc.
Sample size: The sample size was restricted to only 50 between age group of
25-40, which comprised of mainly peoples from different regions of India. 55
Sample area: The area of the research was Delhi Metro Railway Quarters,New Delhi, India.
Data collection
Structure questionnaire :
In this collection data, structured questionnaire is used as a tool by asking a
set of standardized questions to know the effect of Life Insurance
Advertisement and behavior of the people for the ICICI Prudential LifeInsurance.
Interview:
The next step involved in collecting information requires discussion with
people. Thus valuable information was gathered informal friendly talks with
the people.
Secondary data collection:Various websites were consulted to collect literature relevant to the topic.
Interpretation:
Interpretation refers to the task of drawing inference from the collected facts
after an analytical study, in fact it is a search for broader meaning of research
findings it is through interpretation that the researcher can well understand
the abstract principle that respondents beneath his findings.The simple
statistical tools will used to analyze the data collection, Bar Graphs and pie
chart have been used to illustrate the findings diagrammatically. The scoresfor advertisement were compiled on spontaneous recall, aided recall and
likeability. The top ads are selected on the basis of their score.
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Scope/Relevance of Proposed Study
The scope and relevance of study is:
To know the benchmark between insurance company
Increase the effectiveness of the company
Can help in increasing the efficiency of the advertisement of the ICICI
prudential life insurance.
Help in better knowing the customer demand and also increasing the
customer relation.
The Authority shall be informed at the time of filing the advertisement
the extent of change the original advertisement Insurance company
advertisements.
Every insurance company shall be required to prominently disclose in
the advertisement and that part of the advertisement that is required to be
returned to the company or insurance intermediary or insurance agent bya prospect or an insured the full particulars of the insurance company,
and not merely any trade name or monogram or logo.
Where benefits are more than briefly described, the form number of the
policy and the type of coverage shall be disclosed fully.
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Proposed questionnaire
Some questions for proposed study:
Q1. Which media you mostly use for information /
Entertainment?
a) Television
b) Newspaper
c) Internet
d) Radio
Q2. How often do you share interesting advertising with
Your family or friends?
a) Never
b) Rarely
c) Sometimes
d) Often
e) Very often
Q3. Have you saw any Life Insurance Product Ad?
a) Yes
b) No
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Q4. On Which channel you saw Insurance ad mostly?
a) Zee T.V
b) Sony
c) Star
d) News Channel
Q5. Which company ad you find mostly? Rank Them..
a) Life Insurance Corporation of India
b) HDFC Std. Life Insurance Co. Ltd.
c) Birla Sun Life Insurance Co. Ltd.
d) ICICI Pru. Life Insurance Co. Ltd.
Q6. Can you recall the content of the Ad of any life insurance
company?
a) Yes
b) No
Q7. Before buying a product do you pay attention to the Brand Name?
a) Yes
b) No
Q8. Which of the Insurance Policy would you like to buy?
a) Life Plan
b) Health Plan
c) Child Plan
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d) Retirement Plan
Q9. Other than T.V Where you saw Life insurance ad?
a) Internet
b) Newspaper
c) Holdings
d) Friends/Family
e) Radio
Q10. Do you think this ad has influence you to.....
a) Buy the insurance policy
b) Recommend the insurance policy
c) Suggest the insurance policy
d) Would you like to inform
Q11. Can you recall if your family members ever tried to influence you
to buy/secure a life insurance Policy from the insurance company of her
interest?
a) Yes
b) No
Q12. Based on the feature ad in that ad rank them....
a) The ad msg is understandable
b) The ad msg is relevant to me
c) The ad is reliable
d) The benefit describe in the ad are believable to me...
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References
BOOKS
i Kothari C.R. (2004), Research Methodology Methods and
Techniques, N. Delhi, New Age International Publication
ii. Green, Paul, Tull (2002) Research for MarketingDecisions,
N. Delhi, Prentice-Hall of India
iii. Sharma D.D.(2008),MarketingResearch:PrincipleApplication
& Cases N. Delhi, Sultan Chand & Sons
iv. Belch, Mandelchge (6thEdition,TataMcGrawHill),
Advertising and Promotion.
v. Batra (5thedition, Pearson Prentice Hall) AdvertisingManagement.
vi. Kotler P. (1999), Marketing Management, N.
Delhi,Prentice-Hall of India.
vii. Jha S.M. (2003), Services Marketing,N. Delhi, Himalaya
Publishing House
Viii. Bitner M.J. (2008), Services Marketing N. Delhi,
TataMcGraw-Hill
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WEBSITES
http://www.iciciprulife.com
http://www.managementparadise.com
http://www.businessworld.in
http://www.outlookindia.com
http://en.wikipedia.org/wiki/icici_prudential
http://www.irdaindia.org
http://www.business-standard.com
MAGAZINE:
1. India today
2. Business week
3. Business today
4. Business indi
JOURNAL:
1. International management
2. Indian journal
3. Sage India