svfs specialty services brochures

Specialty Services

clean room maintenance

When you’re creating sensitive, precisely-constructed products, a pristine facility is critical. We share your concern for the quality of your products and the security of your business. That’s why we deliver clean room and controlled environment cleaning with decontamination techniques that meet the most exacting standards.

Our team of professionals know how to select the proper chemical disinfectant to overcome the resistance of specific contaminants and protect the integrity of your clean room, data center, research lab, manufacturing space, medical device lab, etc.

You’ve invested considerable amounts of money in the clean rooms and sensitive equipment at your operation. Your decontamination investment is equally important. Contaminants can be devastating, and without proper cleaning and operating procedures, a tiny microbe could ruin the results of years of dedicated research.

Silicon Valley Facility Services is your resource for information about the best products and cleaning methods for your specialized environment. We will examine your procedures and help you develop the proper scope of work.

Unique challenges in clean room environments

Particles:• Dust and other particles that are too small to be removed by the air filters in your clean room pose a risk to your operation and product integrity. Maintaining a pristine environment ensures maximum product yield.

residue:• Deposits of nonvolatile residue and other types of molecular contamination can pose risks to your products and the equipment you depend on to produce them. They can also interfere with your workers’ productivity and may create potential hazards.

electrostatic charges:• Controlling electrostatic charges reduces the risk of damaging microelectronics, as well as decreases the likelihood that contaminants will cling to surfaces in your clean room.

cross-contamination:• Clean room facilities in the R&D industry face an increased risk of contamination from other parts of an operation.

resistance:• Microbes and fungal spores may begin to resist the use of biocides. Constant decontamination with chemical disinfectants is extremely important to overcome resistance.

Delivering Quality and Dependable Facility Services

1961 Old Middlefield WayMountain View, CA 94043

Phone: 650-318-3682Fax: 650-963-3306

[email protected]

Specialty Services

medical facility cleaning

Medical facility cleaning is unlike cleaning any other type of facility. Knowing the difference is what separates our staff from others. We fully understand the federal and state standards and regulations concerning the medical industry. Our employees are trained in blood borne pathogens, hazardous material, personal protective equipment and bio recovery services. We also offer hepatitis A & B vaccinations to all employees.

With an ever increasing demand for a cleaner & safer work environment throughout the medical industry, our mission is to provide thorough and customized cleaning that is second to none. Silicon Valley Facility Services offers both contract and on-demand cleaning services. Medical facilities, (including doctor offices, dentist offices, hospitals, exam rooms, operating rooms, nurses stations, patient waiting rooms, kitchen/cafeterias, research labs) all look to Silicon Valley Facility Services for expert industrial cleaning services. We have the flexibility and resources to clean facilities according to your schedule, without ever inconveniencing your staff or interrupting production.

Whether you’re running a hospital, outpatient facility, medical office building or surgery center, we ensure proper disinfecting and cleaning techniques that meet the toughest healthcare standards and regulations. Our goal is to make your medical facility a clean and safe environment for your patients to receive care and for your employees to work.

living Healthy and living green

We are committed to providing customers with safe, environmentally responsible cleaning solutions to help reduce contaminants that harm our earth and our health. Our Healthcare cleaning plan uses environmentally preferable products, microfiber systems, floor matting and HEPA/ULPA vacuums, as wells specialized chemical cleaners and dispensing systems.

medical cleaning Highlights

Trained experts in medical environments•EPA certified MRSA and VRE products, for extensive antimicrobial cleaning•Attention to detail and impeccable office image•Customized programs for dental, clinical and labs•Green standards for the healthcare industry•Operating room sanitizing and cleaning•HEPA/4 stage filtration vacuuming•Bathroom and locker room sanitization•Blind & drapery maintenance•Public space maintenance•Detailed carpet and floor care•



Phone: 650-318-3682Fax: 650-963-3306

[email protected]

Glove Programs

green glove program

At Silicon Valley Facility Services, we focus on products and practices that improve air quality and significantly reduce the amount of persistent chemicals that can build up over time. We use only GS-37 (Green Seal) products. Depending on the needs of your facility, we can successfully reduce the number of cleaning products used to a only a few, all natural GS certified products.

For example, many of our customers have switched to a single hydrogen peroxide based cleaner as well as plant-based surfactants. These use no petroleum-derived ingredients, no bleach, no alcohol, no ammonia, no phosphates, and no fuming solvents. As a result, these products and others like them emit no noxious fumes or volatile organic chemicals (VOCs).

Human health and safety:• Since building maintenance crews are frequently exposed to chemicals in cleaning products, preference is given to products that minimize risks to human safety. Silicon Valley Facility Services avoids products that are highly toxic, flammable, or prone to cause serious skin irritation and respiratory problems.

ecological stressors:• Because the chemicals in many cleaning products end up in local wastewater systems, preference is also given to products that minimize the impact on our environment. We focus on using hydrogen peroxide and plant-based ingredients and avoid phosphates and substances that contribute to ozone depletion.

Daytime Cleaning:• In some cases, companies may decide to have our cleaning staff clean primarily during daytime hours. This reduces electricity consumption for nighttime lighting.

recycling:• Our recycling programs make sure discarded paper is recycled and that there is adequate receptacles for employees to dispose of various types of recyclable items. From break room recycling bins, to in office recycling that helps separate paper, aluminum, and glass; we make sure we develop a comprehensive recycling program at all our facilities.

vacuuming: • We only use backpack vacuums that are ergonomically designed and efficient for employees to use. These vacuums cut down on the time to vacuum and therefore use less electricity. They virtually eliminate dust that’s blown around by inefficient vacuums, and they use filtration systems that capture 99.9% of particles one micron or smaller.

our Commitment and Corporate Benefits

Our team is committed to your Green goals. Since every facility is unique, our Green programs are customized to meet each facility’s needs.

Besides doing a service to the environment, our Green programs can generate a cash back bonus opportunity for your facility. Depending on the area, our team works with recyclers to get real money back to you for all recycled materials.

Our Green cleaning products and practices count for LEED-EB credits. By implementing a cleaning program that addresses staffing, training, appropriate GS Certified products, and efficient equipment, these credits can be earned for your building.

green benefits:

Reduction in waste related fees•Recognition for improving the environment•Cash back for recycled products•



Phone: 650-318-3682Fax: 650-963-3306

[email protected]

Safer Eco-friendly cleaning products •LEED-EB credits•

Glove Programs

white glove program

The white glove has long been used as a symbol for world class cleaning. Dust at the tip of a finger is unacceptable when one is trying to achieve a level of service that is second to none.

When a customer selects Silicon Valley Facility Services, they are automatically enrolled in Our White Glove Program. This program is designed to spot check a facility for cleanliness and overall excellence.

The program is a symbol of our dedication to making sure the job is done right. Monthly or quarterly, depending on your schedule, we will walk your facility with you to inspect cleanliness and overall level of service. During that walk through, we will test our services by taking a white glove to multiple surfaces throughout the facility. This detailed inspection is routinely performed by our supervisors and is our way of reaching the highest level of cleanliness.

white glove program Benefits:

Dedication to detail•

Opportunity to review sensitive areas•

Feedback and results given to personnel•

Correction report generated for areas of improvement•

Regular communication between client and company•



Phone: 650-318-3682Fax: 650-963-3306

[email protected]

Specialty Services

Pool & fountain service

A water feature or pool is a valuable investment, and like all other investments, you want to make sure it is protected and maintained correctly. Trust our team for servicing, cleaning and maintaining chlorine pools, saltwater pools, fountains, spas, and ponds. In addition to unbeatable customer service, we carefully screen and train our service staff to ensure that you receive quality results every time.

Our Service Techs will provide you with a detailed explanation of services each and every time your water feature is serviced. Our service technicians pride themselves on the quality of work they perform and their excellent track record.

swimming Pool / spa / fountain / Pond Maintenance and servicesExpect the best service and a comprehensive list of services that include:

Check and rebalance chemicals•Brush interior•Clean tile perimeter•Check pump and skimmer baskets•Skim debris and vacuum pool•Check and rebalance chemicals•Clean filter cartridge as needed•Scheduled and documented service days•24 hour emergency service•

expert swimming Pool and spa repairIt is important that you select an experienced and insured swimming pool repair company for your swimming pool or spa repair. Our repair technicians are professionally trained to quickly diagnose and repair pool equipment on site.

Swimming pool or spa pumps and motors replacement•Swimming pool filters•Automatic cleaners repair•Repair of swimming pool heaters and solar pumps•Repair swimming pool lights•Plumbing system repairs•Leak investigations and repair•Auto pilot system repair•Jandy system repair •

thinking of going greenThe last thing you want is a green pool. However, when it comes to the health of the environment and the health of those that swim in your pool everyday, going green is exactly what you want. Talk to one of our service consultants today about mineral-bed technology to provide crystal clear and improved water quality without the use of any harmful chemicals.



Phone: 650-318-3682Fax: 650-963-3306

[email protected]

Specialty Services

Silicon valley facility ServiceS WeStcoat maintenance program

Westcoat Specialty Coating Systems is the leading innovator and manufacturer of specialty coatings systems for the last 25 years. Their products offer a new generation of waterproof, epoxy, surface and texture coats and are made to adhere with long lasting and durable results

While Westcoat’s products are some of the best in the industry, they must be maintained like any other product. Silicon Valley Facility Services has a long standing relationship with Westcoat and the Westcoat family of products. This relationship has allowed us to develop a comprehensive maintenance program that is specifically tailored to maintain many different types of Westcoat product installations.

Whether the coating system needs a new top coat, or is in need of an annual power washing or waxing. Silicon Valley Facility Services has an approved maintenance program that maximizes the longevity of your coating system. In addition, we help protect your manufacturing and construction warranties by providing compliance and maintenance documentation to Westcoat and your contractor.

maintenance program Specifics

Texture and Waterproof Coatings: Silicon Valley Facility Services, in cooperation with Westcoat, has developed a program for both Texture and Waterproof Coatings that will maintain the life of your installation as well as protect your warranty.

Provide periodic visits to pressure wash and clean•

Inspected for wear every 1 to 2 years•

Reseal with SC-10 Topcoat every 2 to 5 years or Westcoat Clear Sealer depending upon traffic •and ultraviolet exposure.

Epoxy Coatings: From Epoxy Stone to Liquid Dazzle, Silicon Valley Facility Services has developed a cleaning program that will keep your epoxy and/or polyurethane floor sparkling.

Regular cleanings with a mild non-filming detergent•

Wax interior floors with Westcoat Liquid Floor Wax to renew the gloss •

If wax is applied, occasional stripping of the wax may be required•

We suggest a recoat every 5 years•



Phone: 650-318-3682Fax: 650-963-3306

[email protected]

www.westcoat.com

Quality & Communications

customer communications portal

Silicon Valley Facility Services focuses on quality from every level. From our white glove service, that comes standard with every account, to our expertly trained employees who can handle the toughest and most sensitive of cleaning jobs, we are available 24/7 with highly trained and uniformed employees who understand what it means to deliver a quality service

Not only are we experts in our field, but we also believe that communication is very important with our customers. That is why we developed and installed an online customer portal to help our customers stay connected and informed with their facility services.

This state of the art communication portal gives customers the ability to access their own personal account information as well as see important service information as it pertains to their specific job locations.

With our Customer Access Portal, customers can add notes to future jobs or enter feedback to services they’ve already received. Customers can update their personal information, print invoices and statements, view and track service history, share documents on projects, and more.

This is a particularly effective tool for property or facility managers that need access to information quickly for multiple properties. Whether you are a property manager getting ready for a budgeting meeting or printing off the latest maintenance report to share at a board meeting, all this information will be available at your fingertips 24 hours a day 7 days a week.

Communication Portal Features

View and track service history •Add notes to upcoming services•Update personal information•View and print statements•Provide feedback on services received•Share documents and reports •



Phone: 650-318-3682Fax: 650-963-3306

[email protected]

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