sustaining change: does design and implementation work ever end?
TRANSCRIPT
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SUSTAINING CHANGE: DOES DESIGN SUSTAINING CHANGE: DOES DESIGN AND IMPLEMENTATION WORK EVER AND IMPLEMENTATION WORK EVER
END?END?PRESENTED BY:
Dumisani NtombelaTel: 011 844 1100 Cell: 082 872 0000
E-mail: [email protected]
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PRESENTATION OUTLINEPRESENTATION OUTLINE
• Introduction
• Who is Guilty?
• Who Moved My Cheese?
• Understanding change?
• Change, Design and Implementation.
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INTRODUCTION: DumisaniINTRODUCTION: Dumisani
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INTRODUCTION: INTRODUCTION: WORLDSVIEW ACADEMYWORLDSVIEW ACADEMY
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WHO IS GUILTY?WHO IS GUILTY?
• A wife is dreaming in the middle of the night and suddenly shouts: “Up! Quick! My husband is back!”
• Man jumps out of the window, hurts his ass, then realise:
• “Damn, I’m the husband.”
• Who is guilty in this situation?
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WHO IS GUILTY?WHO IS GUILTY?
• The appropriate response should be: “Who is guilty of what?”
• Thereby being able to identify or define your Unit(s) of Analysis or the Issue(s).
• It is only after exhausting the issue that we can begin to think of appropriate interventions.
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KNOWLEDGE MANAGEMENTKNOWLEDGE MANAGEMENT
• DATA
• INFORMATION
• KNOWLEDGE
• WISDOM
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DATADATA
• Is about operating at an ADMINISTRATIVE level.
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INFORMATIONINFORMATION
• It is about operating at an OPERATIONAL level.
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KNOWLEDGEKNOWLEDGE
• Is about operating at a TACTICAL level.
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WISDOMWISDOM
• It is about operating at a STRATEGIC and INNOVATIVE level.
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THE WAY YOU THINK IS LINKED THE WAY YOU THINK IS LINKED TO THE WAY YOU LEADTO THE WAY YOU LEAD
• Level 1 leaders think about problems
• Level 2 leaders think about puzzles to
solve
• Level 3 leaders think about polarity
• Level 4 leaders think about paradoxes
• OPERATE AS A LEVEL 4 LEADER TO INSPIRE YOUR TEAM!!!
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TOWARDS SUSTAINING TOWARDS SUSTAINING CHANGECHANGE
• Using action research and action learning
• From data to information to knowledge and wisdom
• From problems to purpose
• Using evidence and experience towards learning leadership for performance
• Being a learning organization.
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TYPOLOGY OF CHANGETYPOLOGY OF CHANGEHOW IT HAPPENS
•Planned•Emergent •Contigency
MAGNITUDE
•Incremental•Transformation•Punctuated Equilibrium
FOCUS
•Strategic •Operational
LEVEL
•Individual•Team •Organisation
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COMPLEXITY THEORYCOMPLEXITY THEORY
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