sustainability ~ the leader’s role - asq fox valleydec 03, 2019 · culture of sustainability •...
TRANSCRIPT
Sustainability ~The Leader’s Role
ASQ Chicago Chapter
12/3/19
Sustainability
• Sustainable Leadership
• Key Component Alignment
• Making it Cultural
• Call to Action
• Questions?
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Sustainable Leadership
• The ability to set Goals and...
• Achieve Desired Results
• Over and over again
• It is developed through repetition
and habit of thought ~ Attitude!
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New 2015 ISO 9000
• Quality management can no longer
be delegated. The Organization’s
leaders are responsible for the QMS
being implemented and effective.
• The established quality policy and
quality objectives must be
compatible with the context and
strategic direction of the
organization.
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New 2015 ISO 9000
• Leadership must ensure integration of
the QMS into the organization’s
business processes.
• Leadership must assign the
responsibilities and authorities for
ensuring that processes are
delivering their intended outputs.
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New WEF Mission
...Our activities are shaped by a unique
institutional culture founded on the
stakeholder theory, which asserts that
an organization is accountable to all
parts of society. The institution
carefully blends and balances the
best of many kinds of organizations,
from both the public and private
sectors, international organizations
and academic institutions.
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Business Alignment
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“… the process of matching the
organization’s tactics to the
available or readily acquirable
resources to achieve its strategic
objectives.” ~ “The Missing
Piece – Creating Sustainable
Success Through Business
Alignment.”
Vision
Mission
Strategy
Structure
3. Technology 32. Process 1. People
Compensation
Monetary Non-Monetary
Goals
Organizational Individual
Scientific Methods
Desired Results
Scope
Operational Implementation
Stage 1
Stage 2
Stage 3
Stage 4
Key Components...
Economic Development
Social Development
Environment Protection
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The Triple Bottom Line:
Assessing the organization’s
performance in each area.
Profits and Planet Alignment
• Optimizing utilization of resources
used in the course of their business
• Managing the carbon footprint of the
supply chain
• Managing to zero landfill goals
• Others?
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Profits and People Alignment
• Actively recruiting and hiring a diverse
(cognitively) and inclusive workforce
• Achieving an optimal level of loyal
customers and clients
• Continuously seeking ways to
streamline internal processes
• Others?
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People and Planet Alignment
• Overtly supporting the communities in
which the business serves across the
supply chain
• Promoting active organizational giving
programs that align to the vision,
values and purpose of the business
• Others?
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Culture of Sustainability
• The shared set of Beliefs, Values,
Norms and Attitudes that guide the
organization’s member Behavior.
• Cultures are sustained in three ways:
• Hire employees who align to the
desired culture.
• On-board and Socialize the desired
culture.
• Management models the desired
culture.
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Culture of Sustainability
A Culture of Sustainability is one where:
• ...Sustainability is a core strategic imperative
• ...Talent is attracted to the organization
because of the alignment to purpose
• ...Core processes are continuously
aligned to purpose
• ...Triple Bottom Line metrics are
reviewed and acted upon in a regular
cadence
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Sustainable Leadership
• Leadership is the ability to set Goals and Achieve
Desired Results.
• Business Alignment is matching the organization’s
tactics to the available or readily acquirable
resources to achieve its strategic objectives
• Culture is the shared set of Beliefs, Values, Norms
and Attitudes that guide the organization’s member
Behavior.
• Sustainability is executing well on the above
...forever!
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Call to Action!
Challenge: Based on our discussion this
evening, what will you do in the next 30
days to ensure your business operates
sustainably taking people, profits and
planet into account?
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Thank You!
Rick Lochner
630-219-3316
www.rpcleadershipassociates.com
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