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Sustainability Metrics: A Tale of 2 Companies Alana F. Dunoff Lynn N. Baez IFMA WWP New Orleans September 18, 2014

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Page 1: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

Sustainability Metrics: A Tale of 2 Companies

Alana F. DunoffLynn N. Baez

IFMA WWP New OrleansSeptember 18, 2014

Page 2: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

Lynn N. Baez, CFM, SFP, FMPIFMA Director, Board of Directors

Workplace Ambassador, South Region T-Mobile, USA Inc.

• 14 years’ experience in facility management and environmental fields.

• Previous Environmental Researcher for Region 2, EPA.

• Previous Corporate FM for Dr Pepper Snapple Group (DPS).

• Served on DPS Environmental Committee for its CSR Goals.

• Led all internal and external audits and environmental reporting.

• Led DPS Headquarters to obtain LEED EB O&M Gold in 2012.

• IFMA’s Director on the Board of Directors.

• Liaison for Sustainability Advisory Group and the EHSC Council.

• Steward of SFP credential.

Page 3: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

Alana F. Dunoff, FMP, IFMA Fellow

Strategic Facility Planner, AFD Facility Planning

Adjunct Instructor, Temple University

Associate Adjunct, Villanova University

• 22 years’ experience FM• MS Facility Planning &

Management• Director on the Board of

Directors 2003-2005• President of Philadelphia

Chapter of IFMA2001. • Current Chair FM

Educators SIG.• 2013 IFMA Distinguished

Member• 8th presentation at WWP• Adjunct professor 10 years• Bit of a data geek • PJM sustainability initiative:

• Program development

• Base line data and metrics

Page 4: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

Remember 1990?

Page 5: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

Sustainability is here to stay

Page 6: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

How do we integrate into

daily operations?

Page 7: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

Agenda

2 Companies

Data (collection, dashboards, metrics )

Integration

• Communications

• Vendor Relationships

• Track, Measure & Monitor

Wrap up

Page 8: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

The 2 Companies

Page 9: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

PJM Interconnection LLC� Manage High Voltage

Electric Power Grid

� Operate Largest Wholesale Energy Market

Page 10: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

www.pjm.com

PJM as Part of the Eastern Interconnection

• Formed 1927

• 26% of generation in

Eastern Interconnection

• 28% of load in Eastern Interconnection

• 19% of transmission assets in

Eastern Interconnection

KEY STATISTICS

PJM member companies 750+

millions of people served 60

peak load in megawatts 163,848

MWs of generating capacity 185,600

miles of transmission lines 65,441

GWh of annual energy 832,331

generation sources 1,365

square miles of territory 214,000

area served 13 states + DC

Internal/external tie lines 142

21% of U.S. GDP produced in PJM

• 4 building primary campus 250,000 GSF

• 2 live control centers 24/7• 850 employees/contractors• 1968 integrated their first EMS

� They think about energy & consumption all day long

� They implement sustainable projects all the time

� No formal sustainable “program”

� No trackable data/metrics

Page 11: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

Dr Pepper Snapple Group (DPS)� Beverage Company

� Direct store delivery and warehouse delivery capabilities

� 21 manufacturing centers

� 115 distribution centers

Page 12: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

Became a public � Became a public company in 2008

� Major user of water and energy for production and distribution of products

Dr Pepper Snapple Group (creator, producer, and distributor

of flavored beverages)

~220 locations in North America� ~220 locations in North America� 21 Plants produce 50+ products� Headquarters, Plano, TX

� Food grade laboratories

� Various field offices and distributions

� Shareholders, consumers and customers wanted information on sustainable practices/goals

� Had to build a system for responses for Corporate, Social and Environmental activities

� Wanted to incorporate Headquarters in leading sustainable activities

Page 13: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

Data

Page 14: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

Data

Smart data

Building a baseline of

data

Dashboards & metrics

Page 15: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

POWER OF SMART DATA

Page 16: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

PJM Sustainability Initiative

Collect operations baseline data

• Understand existing conditions

• Tell sustainability stories

Build/implement a sustainability team

• Educate and engage employees

• Evaluate future initiatives

• Bottom up effort

Page 17: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

Data Collection

• Electricity (transmission/supplier)

• Gas

• WaterUtilities

• Compost

• Recycling

• Trash to steam

Waste

• Total green cleanCustodial

• Total ‘green’ purchasesOffice Supplies

100% landfill diversion

Page 18: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

1/22/2010 35 958,529 1456 (151.60)$ 70,926.09$ 71,077.69$ 2/22/2010 29 821,691 1456 (84.75)$ 68,302.14$ 68,386.89$ 3/23/2010 28 796,632 1503 (86.21)$ 68,860.88$ 68,947.09$ 4/21/2010 29 951,531 1638 (95.35)$ 77,448.48$ 77,543.83$ 5/20/2010 32 942,037 1717 (98.51)$ 79,391.74$ 79,490.25$ 6/21/2010 29 1,018,251 1764 (102.63)$ 83,240.77$ 83,343.40$ 7/21/2010 32 1,114,038 1867 (109.11)$ 89,103.57$ 89,212.68$ 8/19/2010 29 1,026,279 1865 (107.11)$ 86,345.92$ 86,453.03$ 9/20/2010 30 1,027,950 1819 (105.19)$ 1,713.81$ 1,819.00$ 10/19/2010 29 937,330 1714.06 (102.73)$ 83,516.78$ 83,619.51$ 11/17/2010 29 937,830 1714 (98.74)$ 1,615.26$ 1,714.00$ 12/20/2010 30 950,730 1616 (40.18)$ 77,029.25$ 77,069.43$ 1/24/2011 38 1,094,144 1866 (17.35)$ 100,252.91$ 100,270.26$ 3/10/2011 29 811,861 1316 (4.96)$ 8,256.17$ 8,261.13$ 4/27/2011 29 920,201 1619 (5.73)$ 9,549.01$ 9,554.74$ 4/21/2011 29 811,513 1400 (5.14)$ 8,556.87$ 8,562.01$ 6/22/2011 32 1,089,373 1852 (6.44)$ 10,719.84$ 10,726.28$ 7/21/2011 30 1,046,629 1833 (6.35)$ 10,570.71$ 10,577.06$ 8/19/2011 29 1,013,344 1934 289.55$ 10,869.67$ 10,580.12$ 9/20/2011 32 1,063,949 1757 289.88$ 10,330.72$ 10,040.84$ 10/19/2011 29 949,864 1726 290.07$ 10,002.86$ 9,712.79$ 11/17/2011 29 926,549 1620 290.33$ 9,578.28$ 9,287.95$ 12/20/2011 33 914,999 1603 290.38$ 9,495.36$ 9,204.98$ 1/24/2012 35 1,074,777 1559 (4.70)$ 9,397.20$ 9,401.90$ 2/22/2012 29 907,980 1549 (4.54)$ 17,978.79$ 17,983.33$ 3/22/2012 29 909,202 1,605 (4.64)$ 9,280.00$ 9,284.64$ 4/20/2012 29 919,960 1,658 (4.75)$ 9,487.40$ 9,492.15$ 5/21/2012 31 978,426 1,622 (4.73)$ 9,458.29$ 9,463.02$ 6/20/2012 30 975,075 1,722 (4.90)$ 9,791.23$ 9,796.13$ 7/20/2012 30 1,007,649 1,830 (5.12)$ 10,231.94$ 10,237.06$ 8/20/2012 31 1,027,782 1,758 (5.01)$ 10,009.24$ 10,014.25$ 9/19/2012 30 983,864 1,717 (4.90)$ 9,788.32$ 9,793.22$

10/18/2012 29 909,150 1,640 (4.70)$ 9,386.62$ 9,391.32$ 11/16/2012 29 886,234 1,557 (4.53)$ 9,051.52$ 9,046.99$ 12/19/2012 33 985,044 1,445 (4.41)$ 8,819.77$ 8,815.36$ 1/23/2013 35 1,050,433 1478 (18.51)$ 8,795.50$ 8,776.99$ 2/22/2013 29 895,471 1474 (17.99)$ 8,549.38$ 8,531.39$

3/22/2013 29 876,707 1447 (17.73)$ 8,425.64$ 8,407.91$ 4/22/2013 31 922,998 1572 (18.81)$ 8,937.73$ 8,918.92$ 5/21/2013 29 857,558 1564 (18.54)$ 8,811.44$ 8,792.90$ 6/20/2013 30 876,948 1650 (12.03)$ 5,718.42$ 5,706.39$ 7/22/2013 32 909,484 1660 (12.21)$ 5,802.55$ 5,790.34$ 8/20/2013 29 848,562 1584 (11.45)$ 5,442.12$ 5,430.67$ 9/20/2013 30 882,982 1635 (11.94)$ 5,674.31$ 5,662.37$

10/21/2013 29 797,560 1534 (10.92)$ 5,188.65$ 5,177.73$ 11/19/2013 31 806,363 1348 (9.56)$ 4,542.91$ 4,533.35$ 12/20/2013 31 818,674 1295 (9.20)$ 4,373.59$ 4,364.39$ 1/23/2014 35 914,654 1276 (9.37)$ 4,450.93$ 4,441.56$ 2/21/2014 29 756,210 1259 (15.43)$ 7,334.54$ 7,319.11$

3/24/2014 31 779,598 1241 (15.37)$ 7,305.78$ 7,290.41$ 4/22/2014 29 760,705 1427 (16.70)$ 7,936.41$ 7,919.71$ 5/21/2014 29 795,417 1537 (17.63)$ 8,378.05$ 8,360.42$

955 JEFFERSON CONTROL CENTERPECO Electric 92067 - 00908

TotalCost

ElectricCharge

BillDate

BillDays

BilledKWh

BilledkW

SalesTax

Raw Utility Data – Labor of Love

From To

1/19/2012 14-Dec 12-Jan 29 31,000 314.40$ 2/16/2012 12-Jan 15-Feb 34 24,000 275.35$

111 3/16/2012 15-Feb 14-Mar 28 17,000 236.31$ 4/18/2012 14-Mar 16-Apr 33 20,000 253.04$ 5/15/2012 16-Apr 14-May 28 18,000 241.89$ 6/18/2012 14-May 14-Jun 31 26,000 286.51$ 7/17/2012 14-Jun 12-Jul 28 16,000 230.73$ 8/15/2012 12-Jul 14-Aug 33 20,000 253.04$ 8/18/2012 14-Jul 15-Aug 32 189,000 1,031.26$ 9/18/2012 14-Aug 14-Sep 31 18,000 241.89$

10/17/2012 14-Sep 15-Oct 31 18,000 259.60$ 11/16/2012 15-Oct 14-Nov 30 17,000 271.83$ 12/18/2012 14-Nov 14-Dec 30 17,000 271.83$ 1/2/2012 31-Dec 31-Dec 365 - 1,497.09$

1/16/2012 14-Dec 14-Jan 31 14,000 252.58$

2/15/2013 14-Jan 13-Feb 30 19,000 284.66$ 3/15/2013 13-Feb 13-Mar 28 27,000 335.99$ 4/17/2013 13-Mar 15-Apr 33 22,000 305.09$ 5/16/2013 15-Apr 15-May 29 20,000 296.16$ 7/8/2013 15-May 14-Jun 30 26,000 335.33$ 7/18/2013 13-Jun 16-Jul 33 25,000 328.80$ 8/15/2013 16-Jul 14-Aug 29 26,000 335.33$ 9/18/2013 14-Aug 16-Sep 33 24,000 322.27$

10/18/2013 16-Sep 16-Oct 30 21,000 302.69$ 11/15/2013 16-Oct 14-Nov 29 11,000 237.41$ 12/17/2013 14-Nov 13-Dec 29 5,000 198.24$

1/6/2014 31-Dec 6-Jan 6 1,517.49$ 1/16/2014 13-Dec 14-Jan 32 6,000 204.77$ 2/21/2014 14-Jan 19-Feb 36 7,000 211.30$ 3/19/2014 19-Feb 17-Mar 26 6,000 204.77$ 4/16/2014 17-Mar 15-Apr 29 7,000 211.30$ 5/16/2014 15-Apr 14-May 29 11,000 237.41$

975 JEFFERSON - SERVICE CENTER

AccountNumber

BillDate

ServiceUsage

Acct. Number 111DaysUsed Total

From To From To From To

1/19/2012 14-Dec 12-Jan 29 28,000 231.52$ 2/16/2012 12-Jan 15-Feb 34 32,000 253.83$

146 3/16/2012 15-Feb 14-Mar 28 27,000 225.95$ 4/18/2012 14-Mar 16-Apr 33 35,000 270.57$ 5/15/2012 16-Apr 14-May 38 28,000 231.52$ 6/18/2012 14-May 14-Jun 31 29,000 237.10$ 7/17/2012 14-Jun 12-Jul 28 20,000 186.90$ 7/17/2012 7-Jul 12-Jul 5 1,000 16.46$ 7/17/2012 7-Jul 12-Jul 5 6,000 33.47$ 8/18/2012 14-Jul 15-Aug 32 30,000 242.68$ 8/15/2012 12-Jul 14-Aug 33 3,000 27.61$ 8/15/2012 12-Jul 14-Aug 33 9,000 50.20$ 9/18/2012 14-Aug 14-Sep 31 34,000 264.99$ 9/18/2012 18-Aug 14-Sep 31 - 10.88$

10/17/2012 14-Sep 15-Oct 31 32,000 272.40$ 10/17/2012 14-Sep 15-Oct 31 11.75$ 11/16/2012 15-Oct 14-Nov 30 31,000 285.57$ 11/16/2012 15-Oct 14-Nov 30 - 12.52$ 12/18/2012 14-Nov 14-Dec 30 32,000 291.99$ 12/18/2012 14-Nov 14-Dec 30 - 12.52$ 1/2/2013 31-Dec 31-Dec 365 - 621.87$

1/6/2013 14-Dec 14-Jan 31 31,000 285.57$ 1/16/2013 14-Dec 14-Jan 31 - 15.52$

2/15/2013 14-Jan 13-Feb 30 36,000 317.65$ 2/15/2013 14-Jan 13-Feb 30 - 15.52$ 2/15/2013 14-Jan 13-Feb 30 1,000 6.42$ 3/15/2013 13-Feb 13-Mar 28 33,000 298.40$ 3/15/2013 13-Feb 13-Mar 28 - 12.52$ 4/17/2013 13-Mar 15-Apr 33 40,000 346.32$ 4/17/2013 13-Mar 15-Apr 33 - 12.69$ 5/16/2013 15-Apr 15-May 29 38,000 333.25$ 5/16/2013 15-Apr 15-May 29 - 12.73$ 7/8/2013 15-May 14-Jun 30 15,000 186.11$ 7/8/2013 15-May 14-Jun 30 - 12.73$ 7/18/2013 13-Jun 16-Jul 33 11,000 160.00$ 7/18/2013 13-Jun 16-Jul 33 - 12.73$ 8/15/2013 16-Jul 14-Aug 29 7,000 133.89$ 8/15/2013 16-Jul 14-Aug 29 1,000 19.26$ 9/18/2013 14-Aug 16-Sep 33 29,000 277.50$ 9/18/2013 14-Aug 16-Sep 33 - 12.73$

10/18/2013 16-Sep 16-Oct 30 37,000 329.73$ 10/18/2013 16-Sep 16-Oct 30 - 12.73$ 11/15/2013 16-Oct 14-Nov 29 37,000 329.73$ 11/15/2013 16-Oct 14-Nov 29 - 12.73$ 12/17/2013 14-Nov 13-Dec 29 31,000 290.56$ 12/17/2013 14-Nov 13-Dec 29 - 12.73$

1/6/2014 31-Dec 6-Jan 6 630.34$ 1/16/2014 13-Dec 14-Jan 32 - 12.73$ 1/16/2014 13-Dec 14-Jan 32 28,000 270.97$ 2/21/2014 14-Jan 19-Feb 36 - 12.73$ 2/21/2014 14-Jan 19-Feb 36 37,000 329.73$ 3/19/2014 19-Feb 17-Mar 26 - 12.73$ 3/19/2014 19-Feb 17-Mar 26 36,000 323.20$ 5/16/2014 15-Apr 14-May 29 38,000 336.25$ 5/16/2014 15-Apr 14-May 29 12.73$

Usage TotalTotal

Acct. Number 236

2600 MONROE - TECH CENTER

Total

Acct. Number 146 Acct. Number 235Bill

DateAccountNumber

BillDate

Service DaysUsed

Service DaysUsed

BillDate

Service DaysUsed Usage Usage

From To From To

1/19/2012 14-Dec 12-Jan 29 14,000 313.58$ 1/9/2012 14-Dec 12-Jan 29 2,000 22.04$ 2/16/2012 12-Jan 15-Feb 34 37,000 441.86$ 2/16/2012 12-Jan 15-Feb 34 - 10.88$

110 3/16/2012 15-Feb 14-Mar 28 54,000 536.68$ 169 3/16/2012 15-Feb 14-Mar 28 - 10.88$ 4/18/2012 14-Mar 16-Apr 33 67,000 609.19$ 4/18/2012 14-Mar 16-Apr 33 - 10.88$ 5/15/2012 16-Apr 14-May 28 61,000 575.72$ 5/15/2012 16-Apr 14-May 28 - 10.88$ 6/18/2012 14-May 14-Jun 31 71,000 631.50$ 6/18/2012 14-May 14-Jun 31 - 10.88$ 7/17/2012 14-Jun 12-Jul 28 61,000 575.72$ 7/17/2012 14-Jun 12-Jul 28 - 10.88$ 8/15/2012 12-Jul 14-Aug 33 70,000 625.92$ 8/15/2012 12-Jul 14-Aug 33 - 10.88$ 9/18/2012 14-Aug 14-Sep 31 69,000 620.34$ 9/18/2012 14-Aug 14-Sep 31 - 10.88$

10/17/2012 14-Sep 15-Oct 31 72,000 683.62$ 10/17/2012 14-Sep 15-Oct 31 11.75$ 11/16/2012 15-Oct 14-Nov 30 75,000 752.07$ 11/16/2012 15-Oct 14-Nov 30 - 12.52$ 12/16/2012 15-Oct 14-Nov 30 76,000 758.49$ 12/18/2012 14-Nov 14-Dec 30 - 12.52$ 1/2/2012 31-Dec 31-Dec 365 - 921.29$ 1/2/2012 31-Dec 31-Dec 365 921.29$

1/16/2013 14-Dec 14-Jan 31 58,000 643.00$ 1/16/2013 14-Dec 14-Jan 31 - 12.52$

2/15/2013 14-Jan 13-Feb 30 90,000 848.31$ 2/15/2013 14-Jan 13-Feb 30 - 12.52$ 3/15/2013 13-Feb 13-Mar 28 76,000 758.49$ 3/15/2013 13-Feb 13-Mar 28 - 12.52$ 4/17/2013 13-Mar 15-Apr 33 94,000 881.31$ 4/17/2013 13-Mar 15-Apr 33 - 12.69$ 5/16/2013 15-Apr 15-May 29 94,000 889.25$ 5/16/2013 15-Apr 15-May 29 - 12.73$ 7/8/2013 15-May 14-Jun 30 91,000 869.67$ 7/8/2013 15-May 14-Jun 30 - 12.73$ 7/18/2013 13-Jun 16-Jul 33 92,000 876.20$ 7/18/2013 13-Jun 16-Jul 33 - 12.73$ 8/15/2013 16-Jul 14-Aug 29 84,000 823.97$ 8/15/2013 16-Jul 14-Aug 29 - 12.92$ 9/18/2013 14-Aug 16-Sep 33 89,000 856.61$ 9/18/2013 14-Aug 16-Sep 33 - 12.73$

10/18/2013 16-Sep 16-Oct 30 100,000 928.42$ 10/18/2013 16-Sep 16-Oct 30 - 12.73$ 11/15/2013 16-Oct 14-Nov 29 97,000 908.84$ 11/15/2013 16-Oct 14-Nov 29 - 12.73$ 12/17/2013 14-Nov 13-Dec 29 92,000 876.20$ 12/17/2013 14-Nov 13-Dec 29 - 12.73$

1/6/2014 31-Dec 6-Jan 6 933.84$ 1/6/2014 31-Dec 6-Jan 6 - 933.84$ 1/16/2014 13-Dec 14-Jan 32 76,000 771.75$ 1/16/2014 13-Dec 14-Jan 32 - 12.73$ 2/21/2014 14-Jan 19-Feb 36 103,000 941.42$ 2/21/2014 14-Jan 19-Feb 36 - 12.73$ 3/19/2014 19-Feb 17-Mar 26 81,000 804.39$ 3/16/2014 19-Feb 17-Mar 26 - 12.73$ 4/16/2014 17-Mar 15-Apr 29 94,000 889.25$ 4/16/2014 17-Mar 15-Apr 29 12.73$ 5/16/2014 15-Apr 14-May 29 103,000 941.42$ 5/16/2014 15-May 14-Apr 29 12.73$

UsageAccountNumber

BillDate

Service DaysUsed

Acct. Number 110 Acct. Number 169AccountNumber

BillDate

Service DaysUsed Usage Total

2750 MONROE - CTC

Total

From To From To

1/19/2012 14-Dec 12-Jan 29 107,000 725.36$ 1/19/2012 14-Dec 12-Jan 29 0 75.35$ 2/16/2012 12-Jan 15-Feb 34 108,000 729.09$ 2/16/2012 12-Jan 15-Feb 34 0 75.35$

126 3/16/2012 15-Feb 14-Mar 28 107,000 725.36$ 127 3/16/2012 15-Feb 14-Mar 28 0 75.35$ 4/18/2012 14-Mar 16-Apr 33 146,000 870.85$ 4/18/2012 14-Mar 16-Apr 33 0 75.35$ 5/15/2012 16-Apr 14-May 28 110,000 736.55$ 5/15/2012 16-Apr 14-May 28 0 75.35$ 6/18/2012 14-May 14-Jun 31 157,000 911.88$ 6/18/2012 14-May 14-Jun 31 - 75.35$ 7/17/2012 14-Jun 12-Jul 28 141,000 852.20$ 7/17/2012 14-Jun 12-Jul 28 - 75.35$ 8/15/2012 12-Jul 14-Aug 33 191,000 1,038.72$ 8/15/2012 12-Jul 14-Aug 33 - 75.35$ 8/18/2012 14-Jul 15-Aug 32 160,000 923.07$ 8/18/2012 14-Jul 15-Aug 32 106,000.00 655.49$ 9/18/2012 14-Aug 14-Sep 31 140,000 848.47$ 9/18/2012 14-Aug 14-Sep 31 - 75.35$

10/17/2012 14-Sep 15-Oct 31 111,000 792.12$ 10/17/2012 14-Sep 15-Oct 31 80.88$ 11/16/2012 15-Oct 14-Nov 30 100,000 804.35$ 11/16/2012 15-Oct 14-Nov 30 - 86.68$ 12/18/2012 14-Nov 14-Dec 30 95,000 772.27$ 12/18/2012 14-Nov 14-Dec 30 - 86.68$ 1/2/2012 31-Dec 31-Dec 365 1,497 1/16/2013 14-Dec 4-Jan 31 86.68$

1/16/2013 14-Dec 14-Jan 31 97,000 785.10$

2/15/2013 14-Jan 13-Feb 30 95,000 772.27$ 2/15/2013 14-Jan 13-Feb 30 86.68$ 3/15/2013 13-Feb 13-Mar 28 98,000 791.52$ 3/15/2013 13-Feb 13-Mar 28 - 86.68$ 4/17/2013 13-Mar 15-Apr 33 132,000 946.91$ 4/17/2013 13-Mar 15-Apr 33 - 87.54$ 5/16/2013 15-Apr 15-May 30 122,000 913.76$ 5/16/2013 15-Apr 15-May 29 - 88.19$ 7/8/2013 15-May 14-Jun 30 161,000 1,082.81$ 7/8/2013 15-May 14-Jun 30 - 88.19$ 7/18/2013 14-Jun 16-Jul 32 144,000 1,009.12$ 7/18/2013 13-Jun 16-Jul 33 - 88.19$ 8/15/2013 16-Jul 14-Aug 29 217,000 1,325.55$ 8/15/2013 16-Jul 14-Aug 29 - 88.19$ 9/18/2013 14-Aug 16-Sep 33 166,000 1,104.48$ 9/18/2013 14-Aug 16-Sep 33 - 88.19$

10/18/2013 16-Sep 16-Oct 30 133,000 961.44$ 10/18/2013 16-Sep 17-Oct 31 - 50.00$ 11/15/2013 16-Oct 14-Nov 29 184,000 1,182.51$ 12/17/2013 14-Nov 13-Dec 29 213,000 1,308.21$

1/6/2014 31-Dec 6-Jan 6 1,517.49$ 1/16/2014 13-Dec 14-Jan 32 206,000 1,277.87$

DaysUsed

Acct. Number 126Bill

DateDaysUsed Usage Total

955 JEFFERSON - CONTROL CENTER

AccountNumber

BillDate

ServiceUsage

AccountNumber

Acct. Number 127

TotalService

Shout out to the coop who input all

of this manually

Page 19: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

Data from Vendor partner

We rely on vendor data… but is it reliable data?

80%

65%

72%

Page 20: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

Data from Vendor partner

31%

Recycled products

increased 31% to 34%

Aug 2014

33%

34%

Page 21: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

Dashboards & Metrics

Page 22: Sustainability Metrics: A Tale of 2 Companies · obtain LEED EB O&M Gold in 2012. • IFMA’s Director on the Board of Directors. • Liaison for Sustainability Advisory Group and

PJM OM Dashboard - UtilitiesOM DASHBOARD: Sustainability Focus 9/6/2014 10:12 PM

Electric PECO - Transmission

Building Annual $ 2012Ave Monthly $ 2012

Ave Monthly

Use KWH 2012

Annual

Expense 2013

Ave Monthly

Use KHW 2013

Ave Monthly

Use KWH 2014

Ave Monthly $

2014

CC 122,680$ 10,223$ 963,762 80,262$ 743,225 801,317 7,066$

SC

TC

CTC 93,001$ 7,750$ 156,476 24,546$ 2,045 141,559 2,156$

Milford (PPL) 27,372$ 2,488$ 495,164 32,506$ 2,709 509,200 3,404$

Electric HESS - Supplier EUI* IFMA Bench Target

Building Annual $ 2012 Ave Monthly $ 2012

Ave Monthly

Use KHW 2012 Annual

Expense 2013

Ave Monthly

Use KWH 2013

Ave Monthly

Use KWH 2014

Ave Monthly $

2014 2012 2013

kBtus (3.415)

2013

Mean = 78

Kbtus/GSF 2014 Notes

3.415 78

CC - Single 446,581$ 37,215$ 783,025 480,092$ 723,643 801,317 421,195$ 9.02$ 9.70$ 599.09 Greater thanSC 94,375$ 7,865$ 61,573 70,503$ 55,743 36,880 2,992$ 2.14$ 1.60$ 51.92 Less thanTC 162,492$ 13,541$ 119,164 117,008$ 99,258 88,929 8,862$ 3.57$ 2.57$ 89.40 Greater thanCTC 72,352$ 10,336$ 161,111 119,559$ 154,500 138,728 9,747 0.66$ 1.10$ 58.09 Less than normalize?

Milford 323,660$ 26,972$ 494,000 394,247$ 545,200 509,200 62,737$ Milford SF?

Water Utilization IFMA Bench Target

Building Annual $ 2012 Ave Monthly $ 2012 Ave Monthly

Use Gal 2012

Annual

Expense 2013

Ave Monthly

Use Gal 2013

Ave Monthly

Use Gal 2014

Ave Monthly $

2014 2012 2013

gal/RSF

2013

Mean = 34

Kbtus/SF 2014 Notes

CC 10,005$ 834$ 130,500 12,184$ 113,750 249,400 1,466$ 0.20$ 0.25$ 27.58 Less thanSC 3,853$ 321$ 33,333 3,535$ 18,667 7,400 214$ 0.09$ 0.08$ 5.09 Less thanTC 2,995$ 250$ 29,833 3,289$ 23,083 34,750 315$ 0.07$ 0.07$ 6.09 Less thanCTC 7,125$ 594$ 60,583 10,160$ 72,333 91,400 870$ 0.07$ 0.09$ 79.63 Greater than normalize?

Milford BAS Well Water

Gas EUI IFMA Bench Target

BuildingAnnual $ 2012 Ave Monthly $ 2012

Ave Monthly

Use CCF 2012

Annual

Expense 2013

Ave Monthly

Use CCF 2013

Ave Monthly $

2014

Ave Monthly

Use CCF 2014 2012 2013 Kbtus(100CF)

Mean = 34

Kbtus/SF 2014 Notes

CC 6,754$ 563$ 548 5,909$ 527 932$ 898 0.14$ 0.12$ 12.78 Less than

SC 10,127$ 844$ 812 12,333$ 1,043 2,007$ 2,017 0.23$ 0.28$ 28.44 Less than

TC 4,567$ 381$ 362 5,724$ 468 1,590$ 1,583 0.10$ 0.13$ 12.47 Less than

CTC 12,516$ 1,043$ 988 15,802$ 1,262 2,061$ 1,932 0.11$ 0.14$ 138.89 Greater than normalize

Milford

Cost/RSQFT

Cost/RSQFT

Cost/RSQFT

Consumption & Costs

External Benchmark (IFMA O&M report # 32)

Work in Progress

Energy Use Index

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PJM OM Dashboard – Trash, Custodial, ProcurementFood Composte (SWS)

Building

Total Volume

Ton 2013

Ave Monthly Use

Ton 2013

YTD Use Tons

2014

YTD Monthly

Ton Ave 2014

% Recycling

2013

% Recycling

2014 YTD

% recycle of

total trash

vol 2012

% recycle of

total trash vol

2013 Target 2014 Notes

Valley Forge 1 0.2 1.40 0.02 39.64% 38.77% 38% 1% includes recye

Milford na na

Recycling/Single Stream (SWS)

Building

Total Volume

Tons 2012

Ave Monthly Use

Tons 2012 (8mo.)

Total Volume

Tons 2013

Ave Monthly

Use Tons 2013

YTD Use Tons

2014

YTD Monthly

Ave Ton 2014

% Recycling

2013

% Recycling

2014 YTD

% recycle of

total trash

vol 2012

% recycle of

total trash vol

2013 Target 2014 Notes

Valley Forge 32.73 4.09125 53.18 4.43 22.49 3.21 39.64% 38.77% 38% 40% 43% recycled

Milford na na na na

MSW/ Waste (SWS)

Building

Total Volume

Tons 2012

Ave Monthly Use

Tons 2012 (8mo.)

Total Volume

Tons 2013

Ave Monthly

Use Tons 2013

YTD Use Tons

2014

YTD Monthly

Ave Ton 2014

% Recycling

2013

% Recycling

2014 YTD

% recycle of

total trash

vol 2012

% Landfill

diversion 2013 Target 2014 Notes

Valley Forge 53.36 6.67 80.98 6.75 35.33 5.05 39.64% 38.77% 38% 100% Total Vol < 80.98

Milford 2 0.2 100%

Cleaning (JMI)

Building

JMI Green

Clean Ops

2012

JMI Green Clean Ops

2013

YTD

GreenClean

Ops 2014 Target 2014 Notes

Valley Forge 65% 72% 80% Green Clean Ops

Milford

Procurement - Office Supplies (Office Depot)

$ spent on Green

supplies 2012$ spent on Green

supplies 2013

% Green of total supplies

2012

% Green of total supplies

2013

% of total supplies YTD

2014 Target 2014 Notes

Valley Forge 43,410$ 43,836$ 31% 33% 34% 36% of totalsupplies

Milfored

Consumption

Internal benchmark &

target

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DPS SamplesPerformance

ChecklistsSystem Set Points &

Monitoring

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DPS Samples

Materials and Resources Tracking

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DPS Samples

3rd Party Data Submissions

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DPS Samples

Audit Forms

Sub-metering Data

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Integration

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Integration Elements

Vendor Relationships

• Current vendors (policy and process changes)

• New vendors (RFI, RFP, RFQ)

Communication & Rollout

• Intranet

• SharePoint

• Posters, Contests, etc.

• Websites

• Social Media

Track, Measure & Monitor

• Benchmarking

• Best Practices

• Metrics

• Continuous improvement

• Tools

• Resources

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Vendor Relationships

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Current Vendors

Hosted Kickoff, Workshops and

Training Sessions

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Current Vendors

Ensured all agreements met emerging site

standards

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New Vendors

Policies as part of RFI, RFP and RFQ’s

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Communications & Rollout

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Internal Communications

Headquarters LEED Project

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Internal Communications

Headquarters LEED Project

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External Communications

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Track, Measure & Monitor

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Tools

Data Collection Tools/Software

Best Practices/Benchmarks

Calculators

Reporting Tools

External resources

Other Resources

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Data collection tools

www.energystar.gov

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http://www.usgbc.org/credits/existing-buildings/v4

Best PracticesFinding the ‘bar’

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IFMA Benchmarking Report # 32 Operation & Maintenance

BenchmarkingGood reference, old data

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http://www.epa.gov/cleanenergy/energy-resources/calculator.html# results

Calculators

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Reporting Tools

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External Resources

75

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Resources

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Just the tiny tip of the iceberg

� www.ifmafoundation.org

� www.energystar.org

� www.ghgprotocol.org

� www.epa.gov.climateleaders.org

� www.appa.org/research/FPI/index.cfm

Resources

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Call to ActionChallenges

• External Best Practices & Benchmarking hard to find

• Current focus on methodology of collection and processes NOT on actual data

• What are you doing?

• Project evaluation criteria (e.g. ROI)

• Metrics and targets to achieve

Opportunities

• Call of Sharing!

• IFMA Web Community

• Sustainability

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Final ThoughtsYou are not alone

Paradigm shift from separate to integrated

Critical vendor partnership relationship

Continuous improvement through tracking & monitoring

Measure what matters

Low hanging fruit

Internal vs external benchmarking

Share, share, share

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