sustainability mar 2014 slideshare

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Sustainability University of Wolverhampton: Mar 2014 Environmental strategies Environmental strategies Environmental strategies Environmental strategies to help drive business forward to help drive business forward to help drive business forward to help drive business forward Andy Whyle Andy Whyle Andy Whyle Andy Whyle Environment Officer Ricoh UK Products Ltd Content Ricoh & Corporate Environmental Strategy Zero waste Energy Reduction Remanufacturing Biodiversity Harmonising with the Environment Planet Planet Planet Planet People People People People Profit Profit Profit Profit Structure of The RICOH Way Production System In 1946, Kiyoshi Ichimura defined the RICOH Group’s founding principles, which instruct us how to do business, encouraging us to constantly improve and contribute to the well-being of our families, customers, and society. RICOH RICOH Founding Principles Spirit of 3 Loves R & D R & D R S V I C E E R S V I C E E D E S G N I D E S G N I A S L S E A S L S E The RICOH RICOHWay Mission, Vision, Values Essential Principles: S, E, Q, C, D Essential Principles: S, E, Q, C, D 12 Key Fundamentals 12 Key Fundamentals R P O T C I O N D U R P O T C I O N D U The RICOH RICOHWay Production Statement: Become the world’s No. 1 manufacturing company that delivers best-in-class products and services The RICOHWay Production Statement is the ultimate goal in our production operations. We reach that goal by focusing on five Essential Principles: SEQCD. We use 12 Key Fundamentals to improve performance in the areas of SEQCD. 12 Key Fundamentals 1. Think Safety; Act Safely 2. Embrace 5S 3. Foster Employee Development 4. Be Environmentally Responsible 5. Model Corporate Social Responsibility 6. Deliver Quality 7. Breathe Fact-Based Decision- Making 8. Show Visual Management 9. Deploy Standardization 10.Live KAIZEN 11.Pursue Super Low Cost 12.Implement Synchronization S E Q C D Fundamental Behaviours The Ricoh Way 2014: Fundamentals “What makes Ricoh great is not only our superior technology, but it is also our culture of innovation”. Zenji Miura (CEO, Ricoh Company Ltd) Our Role – All must be Advocates advocate believe understand Hear Talk if they understand do they believe if they believe they will advocate If you talk do people hear if they hear do they understand The RICOH Way Production System Ricoh Group Corporate Data Founded in 1936. Founded in 1936. Headquarters in Tokyo, Japan. Headquarters in Tokyo, Japan. £14 billion turnover 14 billion turnover Digital multifunction Office Automation equipment Digital multifunction Office Automation equipment PC PC’ s, servers, networking and software s, servers, networking and software Optical equipment Optical equipment- cameras. cameras. Toner, inks and related supplies Toner, inks and related supplies Cloud server systems Cloud server systems 108,500 employees worldwide. 108,500 employees worldwide. UN Rio+20 Recommendations for Governments Corporate Sustainability Leadership: A Framework for Action at Rio+20 and Beyond (Ricoh Group are UN Global Compact Caring for Climate signatories) Recognize that corporate sustainability Recognize that corporate sustainability – defined as a company’s delivery of long - term value in financial, social, environmental and ethical terms – is a is a fundamental contribution to sustainable development fundamental contribution to sustainable development and encourage businesses everywhere to adopt universally accepted sustainability principles, as advanced by the United Nations Global Compact. Encourage companies to Encourage companies to enhance accountability and transparency through monitoring, measuring and disclosing sustainability practices disclosing sustainability practices and commit to develop a global policy framework for business to annually disclose sustainability information following uniform parameters in their annual financial reports or other reports – or explain why they do not. Recognize that partnerships between business, the public sector Recognize that partnerships between business, the public sector and and civil society contribute important solutions for realizing devel civil society contribute important solutions for realizing development opment goals goals, for example in the areas of energy, water, food and good governance, and commit to support the development of transformational partnerships which address systemic issues, involve all relevant stakeholders, leverage core competencies of all partners, and have in - built capacity for scale.

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Sustainability

University of

Wolverhampton:

Mar 2014

Environmental strategies Environmental strategies Environmental strategies Environmental strategies

to help drive business forwardto help drive business forwardto help drive business forwardto help drive business forward

Andy Whyle Andy Whyle Andy Whyle Andy Whyle Environment Officer

Ricoh UK Products Ltd

Content

� Ricoh & Corporate Environmental Strategy

� Zero waste

� Energy Reduction

� Remanufacturing

� Biodiversity

� Harmonising with the Environment PlanetPlanetPlanetPlanet

PeoplePeoplePeoplePeople ProfitProfitProfitProfit

Structure of The RICOH Way Production System

In 1946, Kiyoshi Ichimuradefined the RICOHGroup’s founding principles, which instruct us how to do business, encouraging us to constantly improveand contribute tothe well-being of our families, customers, and society.

RICOHRICOHFoundingPrinciples

Spirit of 3 Loves

R&

D

R&

D R

S

VICE

ER

S

VICE

ED

ES

GN

I

DES

GN

I

AS

L

SE

AS

L

SE

The RICOHRICOH WayMission, Vision, Values

Essential Principles: S, E, Q, C, DEssential Principles: S, E, Q, C, D

12 Key Fundamentals12 Key Fundamentals

RP

O

TC

ION

DU

RP

O

TC

ION

DU

The RICOHRICOH Way Production Statement:Become the world’s No. 1 manufacturing

company that delivers best-in-class products and services

The RICOH Way Production Statement is the ultimate goal in our production operations.We reach that goal by

focusing on fiveEssential Principles :

SEQCD.We use 12 Key

Fundamentalsto improve

performancein the areas

of SEQCD.

12 Key Fundamentals

1. Think Safety; Act Safely

2. Embrace 5S

3. Foster Employee Development

4. Be Environmentally Responsible

5. Model Corporate Social Responsibility

6. Deliver Quality

7. Breathe Fact-Based Decision-Making

8. Show Visual Management

9. Deploy Standardization

10.Live KAIZEN

11.Pursue Super Low Cost

12. Implement Synchronization

S

E

Q

C

D

Fundamental Behaviours

The Ricoh Way 2014: Fundamentals

“What makes Ricoh great is not only our superior technology, but it is also our culture of innovatio n”.Zenji Miura (CEO, Ricoh Company Ltd)

Our Role – All must be Advocates

advocate

believe

understand

Hear

Talk

if they understand do they believe

if they believe they will advocate

If you talk do people hear

if they hear do they understand

The RICOH WayProduction System

Ricoh Group Corporate Data

�� Founded in 1936.Founded in 1936.

�� Headquarters in Tokyo, Japan.Headquarters in Tokyo, Japan.

�� ££14 billion turnover14 billion turnover�� Digital multifunction Office Automation equipment Digital multifunction Office Automation equipment

�� PCPC’’s, servers, networking and softwares, servers, networking and software

�� Optical equipment Optical equipment -- cameras.cameras.

�� Toner, inks and related suppliesToner, inks and related supplies

�� Cloud server systemsCloud server systems

�� 108,500 employees worldwide.108,500 employees worldwide.

UN Rio+20 Recommendations for

Governments

� Corporate Sustainability Leadership : A Framework for Action at Rio+20 and Beyond (Ricoh Group are UN Global Compact Caring for Climate signatories)

–– Recognize that corporate sustainabilityRecognize that corporate sustainability – defined as a company’s delivery of long- term value in financial, social, environmental and ethical terms – is a is a fundamental contribution to sustainable developmentfundamental contribution to sustainable development and encourage businesses everywhere to adopt universally accepted sustainability principles, as advanced by the United Nations Global Compact.

–– Encourage companies toEncourage companies to enhance accountability and transparency through monitoring, measuring and disclosing sustainability practicesdisclosing sustainability practices and commit to develop a global policy framework for business to annually disclose sustainability information following uniform parameters in their annual financial reports or other reports – or explain why they do not.

–– Recognize that partnerships between business, the p ublic sector Recognize that partnerships between business, the p ublic sector and and civil society contribute important solutions for re alizing develcivil society contribute important solutions for re alizing devel opment opment goalsgoals , for example in the areas of energy, water, food and good governance, and commit to support the development of transformational partnerships which address systemic issues, involve all relevant stakeholders, leverage core competencies of all partners, and have in- built capacity for scale.

Ricoh Global Manufacturing

■■■■ Shanghai Ricoh Digital Equipment Co.,Ltd.

■■■■ Ricoh UK Products Ltd. (RPL) ■■■■ Ricoh Industrie France S.A.S.

■■■■ Ricoh Asia Industry (Shenzhen), Ltd. ■■■■ Ricoh Manufacturing (Thailand), Ltd.

■■■■ Ricoh Electronics, IncCalifornia & Georgia

U.S.A

UK

France

China

Thailand■■■■ Ricoh Components &

Products (Shenzhen) Co., Ltd.

■Ricoh Japan14 Production

Sites .

�� Established in 1984Established in 1984

�� Based in Telford & Based in Telford & WellingboroughWellingborough

�� 811 employees811 employees

�� ££363 million sales363 million sales

�� Supplying European Supplying European market placemarket place

Ricoh Telford - RPL

Product Range

Site Entrance

RPL3

RPL2

RPL1

Cartridge Cartridge Cartridge Cartridge Cartridge Cartridge Cartridge Cartridge

RecyclingRecyclingRecyclingRecyclingRecyclingRecyclingRecyclingRecycling

Colour toner Colour toner Colour toner Colour toner Colour toner Colour toner Colour toner Colour toner

+ Moulding+ Moulding+ Moulding+ Moulding+ Moulding+ Moulding+ Moulding+ Moulding

MFP RecyclingMFP RecyclingMFP RecyclingMFP RecyclingMFP RecyclingMFP RecyclingMFP RecyclingMFP Recycling

MFP production MFP production MFP production MFP production MFP production MFP production MFP production MFP production

+ configuration+ configuration+ configuration+ configuration+ configuration+ configuration+ configuration+ configuration

B&W Toner B&W Toner B&W Toner B&W Toner B&W Toner B&W Toner B&W Toner B&W Toner

ProductionProductionProductionProductionProductionProductionProductionProduction

Production Production Production Production Production Production Production Production

PrintersPrintersPrintersPrintersPrintersPrintersPrintersPrinters

Ricoh Environmental LeadershipRicoh Environmental LeadershipRicoh Environmental LeadershipRicoh Environmental LeadershipRicoh Environmental LeadershipRicoh Environmental LeadershipRicoh Environmental LeadershipRicoh Environmental Leadership

• “As the global environment is in critical condition, business communities are expected to take a business communities are expected to take a leadershipleadership role in building a new social paradigm .”(S. Kondo 2008)

• “We will continue working together with stakeholders throughout the world, including our customers, suppliers, shareholders and investors, NGOs and NPOs, and the public, to realize a sustainable society.” (S. Kondo 2010)

• “ ….. customer expectations of RICOH will evolve into long lasting trust. They will realize that the RICOH Group truly lives up to its "Harmonize with Harmonize with the environmentthe environment " value. In this way, the RICOH brand will grow in society. “ (M Sakurai 2011)

“What makes Ricoh great is not only our superior technology, but it is also our culture of innovationour culture of innovation ”.Zenji Miura (CEO, Ricoh Company Ltd)

The RICOH WayProduction System

Sustainable Environmental Management

* Ref - www.ricoh.com/environment/management/picture.html

Global Holistic Perspective + Strategy for RRRR Family Group

“Promoting solid sustainable environmental manageme nt as a growth engine of our business - Committed to sustainable environmental management that aims at both environmental conservation and profit making, all employees of the Ricoh Group, irrespective of their department, are engaged in efforts to reduce environmental impact in the Group's operations. Environmental considerations are taken into account in everything we do.” Shiro Kondo –President and Chief Executive Officer

RRRR

Group Mid-and Long-Term Environmental Impact Reduction Goals , Concepts and Activities

* Ref - www.ricoh.com/environment/management/vision.html

http://www.ricoh.com/environment/management/message.html

Ricoh Group StandardsRicoh Group StandardsRicoh Group StandardsRicoh Group StandardsRicoh Group StandardsRicoh Group StandardsRicoh Group StandardsRicoh Group Standards

� Environmental Strategies 2000Environmental Strategies 2000Environmental Strategies 2000Environmental Strategies 2000Environmental Strategies 2000Environmental Strategies 2000Environmental Strategies 2000Environmental Strategies 2000

2005 2005 Ricoh established the Year 2050 2050 Long-Term Environmental Vision to reduce environmental impacts to one-eighth of year 2000 level (a “World 1st”)

2002:2002: Zero Waste : all Ricoh Group Manufacturing sites achieve Zero Waste to Landfill standard.

20092009 established a Biodiversity standard to integrate conservation into their business activities

BuildingBuilding a Sustainable Society a Sustainable Society a Sustainable Society a Sustainable Society ---- BalanceBalanceBalanceBalance

EcoEco --centriccentric

TechnoTechno --centriccentric

Building a Sustainable Society Building a Sustainable Society Building a Sustainable Society Building a Sustainable Society Building a Sustainable Society Building a Sustainable Society Building a Sustainable Society Building a Sustainable Society -------- BalanceBalanceBalanceBalanceBalanceBalanceBalanceBalance

�� 1:Reducing the impact of our 1:Reducing the impact of our environmental activitiesenvironmental activities

• Energy Saving / Global Warming Prevention

• Resource Conservation / Recycling• Pollution Prevention

�� 2: Preserve the eco2: Preserve the eco --systemsystem(Biodiversity)(Biodiversity)

• Increase the earth’s regenerative capacity

• Maintain and enhance the eco-systems

Ricoh Group's global environmental conservation: Keeping Ricoh Group's global environmental conservation: Keeping environmental impact within the selfenvironmental impact within the self --recovery capabilities of recovery capabilities of

the Earththe Earth

111222

RPLRPL••Energy Efficiency Accreditation Scheme (Top 5 UK) Energy Efficiency Accreditation Scheme (Top 5 UK) 20042004

•• BQF UK Gold Medal for Sustained Excellence 2009BQF UK Gold Medal for Sustained Excellence 2009

•• Environment Agency: Best private sector Finalist Environment Agency: Best private sector Finalist 20102010

•• Business Commitment to the Environment Business Commitment to the Environment Premier Award 2011Premier Award 2011

•• BenchmarkingBenchmarking -- leadership and being confident in leadership and being confident in sharing environmental best practicesharing environmental best practice

Benchmarking

Ricoh recognised as one of Top Global CorporationsRicoh recognised as one of Top Global CorporationsRicoh recognised as one of Top Global CorporationsRicoh recognised as one of Top Global CorporationsRicoh recognised as one of Top Global CorporationsRicoh recognised as one of Top Global CorporationsRicoh recognised as one of Top Global CorporationsRicoh recognised as one of Top Global Corporations

Integrated Management SystemIntegrated Management SystemIntegrated Management SystemIntegrated Management SystemIntegrated Management SystemIntegrated Management SystemIntegrated Management SystemIntegrated Management System

PAS99PAS99

Ricoh Group Standards

ISO 27000 ISO9001

OHSAS18001

ISO14001

PAS 99: Integrated Management RegistrationPAS 99: Integrated Management Registration

Landfill

Green ProcurementSuppliers

environmental management

systems

BiodiversityBiodiversityConservation on Conservation on

and off site and off site

Recycling of ProductsRecycled machines, parts

and cartridges

Environmental Action Committee (EAC)Environmental Action Committee (EAC)Environmental Action Committee (EAC)Environmental Action Committee (EAC)Environmental Action Committee (EAC)Environmental Action Committee (EAC)Environmental Action Committee (EAC)Environmental Action Committee (EAC)

Energy & Water ReductionManagement of CO2/Water

Resource Conservation

Minimisation & Minimisation & Zero Waste Zero Waste to Landfillto Landfill

((WasteWaste--22--ProductProduct) )

Environmental Action CommitteeEnvironmental Action Committee

Social Social ResponsibilityResponsibility

Employee and stakeholder Employee and stakeholder engagement, improving brand engagement, improving brand

awareness & customer awareness & customer satisfactionsatisfaction

Pollution PreventionPrevention controls, methodology and testing

Legal ComplianceCompliance & incident management

Impacts and Aspects mapImpacts and Aspects mapImpacts and Aspects mapImpacts and Aspects mapImpacts and Aspects mapImpacts and Aspects mapImpacts and Aspects mapImpacts and Aspects map

RPLInputs

Product EIA

New Model/

Process intro

Process EIA Total Site Aspect

Calculation

Resource Usage

EIA

Raw material

Packaging

Energy (CO2)

Water

Consumables

Contractors

Compliance

Waste Water Energy

CustomerSupplied

Product

Emissions

Haz Non-Haz

Finished

Products

Compliance

Foul Surface

Compliance

Compliance

Partculate Noise

Compliance

Controls

EIA: Risk

Assessment

Compliance

Check

ControlsEIA: Risk

Assessment

Compliance

Check

Biodiversity

Action Plan

Compliance

CO2

ReductionCRC / CCL

Controls

CO2 Project

EvaluationSMO report

CustomerSupplied

Product

Corporate

Social

ResponsibilityEnvironmental

Incident

Reporting

CAR /

Effectiveness

Check

Ground

Compliance

SoilGround

Water

Compliance

External

Community

Support

Conservation

Onsite / Offsite

Biodiversity:

Chemical Usage

Remanufacturing

Compliance

Strategic SummaryStrategic SummaryStrategic SummaryStrategic SummaryStrategic SummaryStrategic SummaryStrategic SummaryStrategic Summary

�� Concept:Concept: Long term strategic approach with staged targets

�� Approach:Approach: 3P’s, Eco- centric culture change with Techno- centric development, staged targets (Mid Term Plans) work to 2050,

�� Result:Result: Not optional activity - Sustainability embedded into management culture with performance targets (organisational and individual).

Resource

Conservation

Zero Waste

Reducing Operational Impact

Ricoh Group's global Ricoh Group's global environmental conservation: environmental conservation:

Keeping environmental impact Keeping environmental impact within the selfwithin the self --recovery recovery capabilities of the Earthcapabilities of the Earth

111222

Green Production: Zero Waste to LandfillGreen Production: Zero Waste to Landfill

At all Ricoh Group Manufacturing sites since March 2002

� Adaptation of Corporate model� Management Commitment� Cultural issues� Employee involvement� Resources� Working methods � Maintenance and Compliance

Launch 2000: Challenges and ProblemsLaunch 2000: Challenges and Problems

� Project launch included all employees

� Presentations were given by senior managers/Director to demonstrate support for project

� Team working activities followed presentations in respective work areas

� 3R’s: Reduce- Reuse- Recycle

Zero Waste LaunchZero Waste LaunchZero Waste LaunchZero Waste LaunchZero Waste LaunchZero Waste LaunchZero Waste LaunchZero Waste Launch

� Identified suitable segregation areas, considered logistics, labeling, accessibility, work patterns ……

…… and nominated monitors.

Zero Waste LaunchZero Waste LaunchZero Waste LaunchZero Waste LaunchZero Waste LaunchZero Waste LaunchZero Waste LaunchZero Waste Launch

Zero Waste: RPLZero Waste: RPLZero Waste: RPLZero Waste: RPLZero Waste: RPLZero Waste: RPLZero Waste: RPLZero Waste: RPL

Recycling CentreRecycling Centre

Approach: Approach: �Recognising “waste” as a resource

(Waste-2-Product) �Management commitment, targets�Ownership through people involvement and

use of knowledge� “Segregate at Source” approach included in

employees induction �Compliance with environmental legislation,

��Result: Result: waste recognised as a resource for sale and cost saving, whilst reducing environmental impacts.

Zero Waste 2001: WasteZero Waste 2001: WasteZero Waste 2001: WasteZero Waste 2001: WasteZero Waste 2001: WasteZero Waste 2001: WasteZero Waste 2001: WasteZero Waste 2001: Waste--------22222222--------ProductProductProductProductProductProductProductProduct

WasteWaste --22--ProductProductWood palletsWood palletsPlastic palletsPlastic palletsSteelSteelFerrous metalsFerrous metalsAluminium Aluminium PaperPaperCardboardCardboardPlasticsPlasticsGlassGlassElectronic equipmentElectronic equipmentGeneral WasteGeneral WasteHazHaz wastewaste

……. then prepared for the . then prepared for the contractor (customer)contractor (customer)

Recycling CentreRecycling Centre

Work InstructionsWork InstructionsWork InstructionsWork InstructionsWork InstructionsWork InstructionsWork InstructionsWork Instructions

�� Tell / show people what you want them Tell / show people what you want them to doto do

�� Tell them what you donTell them what you don’’t wantt want

�� Keep it simple, Keep it simple, ………… but not derogatorybut not derogatory!

Not Not Ricoh !Ricoh !

Manufacturing Environments

� Segregation in, or adjacent to work areas

RPL Office EnvironmentRPL Office Environment

� No personal binsNo personal bins

�� Central segregation Central segregation areasareas

� Waste management procedure� Everyday Controlled and Hazardous

� New model intro / occasional wastes

� Confidential (ISMS)

Waste Stream ManagementWaste Stream Management

� Waste Helpdesk (based on the IT Helpdesk).

� Highlights new waste streams and records existing

� Improves flow of waste around site.

� Prevents waste “dumping”

Waste stream ManagementWaste stream Management

�1995 : introduced toner compactor - enabled reprocessing of waste toner

�2000: System modified increasing efficiency from 60%–95%.

�Financial saving - reduction in raw- material cost 2001 totalled ££294,995294,995

ReuseReuseReuseReuseReuseReuseReuseReuse: Raw Material Substitution: Raw Material Substitution: Raw Material Substitution: Raw Material Substitution: Raw Material Substitution: Raw Material Substitution: Raw Material Substitution: Raw Material Substitution

ReuseReuseReuseReuseReuseReuseReuseReuse: Packaging Re: Packaging Re: Packaging Re: Packaging Re: Packaging Re: Packaging Re: Packaging Re: Packaging Re--------useuseuseuseuseuseuseuse

• Martini Product Corner post packaging re-use• Returnable post extension designed, enabling waste posts to be

used on finished products• Waste reduced by 83 tonnes83 tonnes per year• Reduction of waste for end user• Horizontal deployment opportunities

• Returnable packaging opportunity

Zero waste performanceZero waste performanceZero waste performanceZero waste performanceZero waste performanceZero waste performanceZero waste performanceZero waste performance

Waste v Turnover

0

500

1000

1500

2000

2500

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

tonn

es

0

50

100

150

200

250

300

350

400

Waste (tonnes)

Turnover (£M)

Waste Generated / £M Turnover

19.5

13.4

10.0

6.1

8.1 8.0 7.96.3 6.3 6.6

4.8 4.5

0.0

5.0

10.0

15.0

20.0

25.0

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

T/£M

0

50

100

150

200

250

300

350

400

£

tonnes generated / £M

Turnover (£M)

Linear (tonnes generated / £M)

� Waste is now decoupled from Turnover

� Tonnes of Waste per £Million turnover has improved by 77%

What is inspiring or special ?What is inspiring or special ?

2000 - Material Recovery

44%0%

56%Landfill

Energy From Waste

Material Recovery

�� Zero WasteZero Waste to Landfill to Landfill ((100%100% recycling)recycling) since Sept 2001since Sept 2001

�� Diverted over Diverted over 16,000 tonnes 16,000 tonnes

�� = = 21002100 xx

�� 2012/13:2012/13: 95%95% of all manufacturing of all manufacturing ““wastewaste”” is now recovered with only 5% is now recovered with only 5% being sent for Incineration with Energy being sent for Incineration with Energy Recovery Recovery

2012-Material Recovery

0%5%

95%Landfill

Energy From Waste

Material Recovery

2002 - Material Recovery

0%13%

87%Landfill

Energy From Waste

Material Recovery

Zero Waste Business benefitZero Waste Business benefitZero Waste Business benefitZero Waste Business benefitZero Waste Business benefitZero Waste Business benefitZero Waste Business benefitZero Waste Business benefit

� Zero Waste “Waste- 2- Product” Profitability

-£60,000

-£40,000

-£20,000

£0

£20,000

£40,000

£60,000

£80,000

£100,000

£120,000

£140,000

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

Disposal Cost

Revenue

Profit-- ££46k46k

££50k50k

££59k59k

European Business Review 2013

RPL Waste Totals 2012 - 2013A

0

20000

40000

60000

80000

100000

120000

140000

160000

180000

Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2012-2013A

Kg'

s

RPL-Telford

RPLWEffect of business change Effect of business change -- Jun Jun 20132013

� Total waste decreased� MMD Packaging decreased

(Card)� RPL-T’s total waste reduced by

61.3%Effect of change in business

Ricoh Group Review Ricoh Group Review -- 20132013� Rationalisation of European business

sites � RPL and Ricoh France share effect

of reduced business

European Business Review 2013European Business Review 2013European Business Review 2013European Business Review 2013

RPL Material Recovery Rate %

80

85

90

95

100

105

Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

2012-2013A

Mat

Rec

over

y %

EAC Target

RPLT

RPLW

Material Recovery RateMaterial Recovery Rate� Recycled Material vs Gen Waste� RPL EAC Target: 95% material

Recovery (Less than 5% Gen Waste)� Waste decreasing due to reduced

Card and plastic segregation issues (China “Green FenceGreen Fence” effect)

� Current result: 81.5%

ProfitabilityProfitability� Costs have exceeded revenue for

the first time since 2002 (-£15K)

Action� Review of waste streams ongoing� Target - Improve segregation quality

Zero Waste Profitability

-£60,000

-£40,000

-£20,000

£0

£20,000

£40,000

£60,000

£80,000

£100,000

£120,000

£140,000

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013-

A

£

Disposal CostRevenueProfit

Current ActionsCurrent ActionsCurrent ActionsCurrent Actions

� Review of Plastic recycling– Created Plastic Hierarchy to identify

materials

� Gen Waste reduction - Food recycling investigation– Reduces cost– Increases material recovery

� Work Instruction Review– Clearer signage

Plastic Recycling

� Review of Plastic recycling– Created Plastic Hierarchy to identify

materials– Return to supplier (PET)– Improve segregation quality– Dispose of contamination (Gen Waste)

� Issues : RPL’s plastics are “engineered” so contain mixed types (FR), making them difficult to copy, but also difficult to recycle.

PET contamination Other Contamination

Area Specific Signage (Moulding)

Recycling: Cyclical Business modelRecycling: Cyclical Business modelRecycling: Cyclical Business modelRecycling: Cyclical Business modelRecycling: Cyclical Business modelRecycling: Cyclical Business modelRecycling: Cyclical Business modelRecycling: Cyclical Business model

Improve waste Improve waste segregation to create new segregation to create new

““ ProductProduct ””

Supply product Supply product

Reduce cost Reduce cost –– Receive revenueReceive revenue

Market Market

saturationsaturation

Recycling Contractor Recycling Contractor

rejects low quality productrejects low quality product

Decrease in operational Decrease in operational performanceperformance

Drives innovation Drives innovation

& process change& process change

Zero WasteZero WasteZero WasteZero WasteZero WasteZero WasteZero WasteZero Waste is an ongoing continuous developmentis an ongoing continuous developmentis an ongoing continuous developmentis an ongoing continuous development

Energy (CO2

)

Conservation

Ricoh Group's global Ricoh Group's global environmental conservation: environmental conservation:

Keeping environmental impact Keeping environmental impact within the selfwithin the self --recovery recovery capabilities of the Earthcapabilities of the Earth

111222

Energy Reduction

Reducing Operational Impact

RPL Energy CORPL Energy CORPL Energy CORPL Energy CORPL Energy CORPL Energy CORPL Energy CORPL Energy CO22222222

EmissionsEmissionsEmissionsEmissionsEmissionsEmissionsEmissionsEmissions

RPL Energy - CO 2 Emissions V Cost

0

2000

4000

6000

8000

10000

12000

14000

1997 1998 1999 2000 2001 2002

CO

2 (T

onne

s)

£-

£200,000

£400,000

£600,000

£800,000

£1,000,000

£1,200,000

Ann

ual E

nerg

y C

ost

CO2 emission (G+E)

Total Energy Cost

� RPL Annual energy expenditure £500K

� Annual emissions of 11Kt CO2

� Low levels of energy management.

Electricity Purchase Price (£/MWh)

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

1.8

1997

1999

2001

2003

2005

2007

2009

2011

2013

2015

2017

2019

Ele

ctr

icit

y (

£/M

egaW

att

Hour)

� Average of 10 Kt CO2Emissions

� 90% Energy Cost Increase.

� Further energy cost increases predicted.

RPL CO2 Reduction - Overall Contribution to

reduction

3. Gain

understanding

, 5.0%

2.

Identification

of energy use ,

5.0%

1. Data

Monitoring,

2.5%

9. Horizontal

deployment,

20.0%8. Confirm

effect , 5.0%

7. Implement

technologies ,

40.0%

4. Implement

low-cost

improvements,

7.5%

5. Research

technologies,

10.0%

6. Design

unique

solutions,

20.0%

RPL CORPL CORPL CORPL CORPL CORPL CORPL CORPL CO22222222

Reduction Reduction Reduction Reduction Reduction Reduction Reduction Reduction -------- ApproachApproachApproachApproachApproachApproachApproachApproach

1.Data Monitoring and Analysis

2. Identification of energy intensive equipment

3. Understand plant operation

and process requirements

4. Implement zero / low-cost

improvements

5. Research technologies

7. Implement technologies & automated

efficiency management

8. Confirm effect & review opportunities for

further improvement (Kaizen)

9. Horizontal deployment

6. Design RPL unique solutions to add value

Energy Reduction Activity – Lighting

RPL1 Toner Plant Warehouse

Manually Switched Sodium Lighting

High Frequency LightingWith integral occupancy / ambient light control

Annual Energy Cost Reduction = £25K

Return on investment = 1.6 Years

CO2 Emissions Reduction of 150t per annum

BeforeAfter

Now in RPL3

Moulding

Light quality improved +

Typically 60% reduction in

energy

Energy Reduction Energy Reduction Energy Reduction Energy Reduction Energy Reduction Energy Reduction Energy Reduction Energy Reduction –––––––– Site Deployment of Site Deployment of Site Deployment of Site Deployment of Site Deployment of Site Deployment of Site Deployment of Site Deployment of VSDsVSDsVSDsVSDsVSDsVSDsVSDsVSDs

Fixed Speed pumps / fans

Dynamic Variable Speed Drive

(VSD) pump/fan control

Annual Cost Reduction = £85K

Return on investment = 7 Months

CO2 Reduction of 520t per annum

ELECTRIITY USED - AHU7 (RPL1 Office) Improvements

0

1

2

3

4

5

6

00

:00

01

:15

02

:30

03

:45

05

:00

06

:15

07

:30

08

:45

10

:00

11

:15

12

:30

13

:45

15

:00

16

:15

17

:30

18

:45

20

:00

21

:15

22

:30

23

:45

Time Of Day

Po

we

r (k

W)

Fixed Speed VSD - 90% Air Volume

VSD Variable air volume

Annual Electricity

Cost=£1,191

CO2 = 7.5t

68.5%Reduction

Before

After

RPL Unique ‘Knowledge’

‘Off the shelf’ solution

Combined Heat & Power

�� Ricoh December 2010Ricoh December 2010 : CHP Plant, gas fired generator power for building and also heats water

� Domestic Hot Water System summer efficiency increased from 16% to 92%

� Onsite generation of “low Carbon” electricity (transmission losses minimised)

� Overall cost reduction >£22K p.a (150t CO2)(150t CO2)

Environmental Report Environmental Report Environmental Report Environmental Report –––– GMM Feb 2014GMM Feb 2014GMM Feb 2014GMM Feb 2014

5867 Target

5261 Actual

FY12 SMO Target

110.3%

5242 Target

5261 Actual

100%

RJ 2020 Target

R RPL (Telford & Wellingborough)

FY2012 Energy CO2 Emissions

300

350

400

450

500

550

600

650

700

Ap

r-13

Ma

y-13

Jun

-13

Jul-1

3

Au

g-1

3

Se

p-1

3

Oct-1

3

No

v-13

De

c-13

Jan

-14

Fe

b-1

4

Ma

r-14

CO

2 (

To

nn

es)

SM O Target (CO2 t)

RJ 2020 Target (CO2t)

FY2013 CO2 Output (t )

FY2012 Comparison (t )

Adjusted FY2013 CO2 Output (t )

Energy Asset CO2 ReductionEnergy Asset CO2 ReductionEnergy Asset CO2 ReductionEnergy Asset CO2 ReductionEnergy Asset CO2 ReductionEnergy Asset CO2 ReductionEnergy Asset CO2 ReductionEnergy Asset CO2 Reduction

For Ricoh to save 5050 tonnes CO2 / annum.

�Solar PV investment of ££250k250kROI :10 Years10 Years

�Variable Speed Drive systemsinvestment ££5K5K

ROI :: Less than 8 monthsLess than 8 months

� 2002 - 2013: 40%40% reduction in energy consumption (whilst Site turnover doubled during this period)

� Saving ££500K500K / year in energy costs

SummarySummarySummarySummarySummarySummarySummarySummary

� £500K p.a. Energy Cost avoided.� 4,000t per annum CO2 reduction.� Average ROI <1.9 Years.� Recognised externally as an environmental leader.� Knowledge gained will drive future activities and

compliment Ricoh Professional Services.� Using internal capabilities to diversify into energy saving

products and Solution (LED Lighting etc.)

� RPL has outperformed other Ricoh production facilities in energy reduction.

Pollution

Prevention

Green Procurement

Reducing Operational Impact

Ricoh Group's global Ricoh Group's global environmental conservation: environmental conservation:

Keeping environmental impact Keeping environmental impact within the selfwithin the self --recovery recovery capabilities of the Earthcapabilities of the Earth

111222

Green Procurement StandardGreen Procurement StandardGreen Procurement StandardGreen Procurement StandardGreen Procurement StandardGreen Procurement StandardGreen Procurement StandardGreen Procurement Standard

�� Ricoh Green Procurement StandardsRicoh Green Procurement Standardsensures legal compliancelegal compliance .

�� Purpose:Purpose: to make suppliers aware of and fully understand the intention of Ricoh Group to obtain information about, and control the status of, chemical substances contained in a parts or material constituting Ricoh Group brand products,

�� European Supplier CongressEuropean Supplier Congress -Conferences to educate suppliers of our activities and award top performers

Green Procurement Standards

02/04/2014 56Version: [001] Classification: Internal Owner: [Andy Whyle]

� Chemical management system (CMS): for RPL suppliers, to ensure they don’t include banned substances in our products.

� Chemical Substances Contained in Product (CSCP): for RPL employees who purchase (Req. system / Company credit cards) substances (consumables, raw materials etc.) must ensure no banned substances come into contact with our products

� Dual Use ( EU Dual-Use Regulations (EC) No 388/2012): for RPL employees to consider - Dual-Use items are goods, software, technology, documents and diagrams which could used in the production or development of military goods,

Resource

Conservation

Remanufacturing

Reducing Operational Impact

Ricoh Group's global Ricoh Group's global environmental conservation: environmental conservation:

Keeping environmental impact Keeping environmental impact within the selfwithin the self --recovery recovery capabilities of the Earthcapabilities of the Earth

111222

Resource Security - “Peakonomics”

•• Chris MartensonChris Martenson : (: (www.chrismartenson.comwww.chrismartenson.com))

•• MissionMission : to build a critical mass of understanding the interaction : to build a critical mass of understanding the interaction between the “3 E’s” (Economy, Energy , Environment)between the “3 E’s” (Economy, Energy , Environment)

•• ““ the next 20 years are going to be completely unlike the last the next 20 years are going to be completely unlike the last 20 years20 years ””

•• Information available online “Crash Course” Information available online “Crash Course”

CapacityCapacity

Sustainability!

Northern hemisphere average

Is it still an option or is it a question of

necessity?

JaeJaeJaeJaeJaeJaeJaeJae MatherMatherMatherMatherMatherMatherMatherMather(www.carbonfreegroup.com)

Sustainability Indicators

Commodity prices ↑ by 147% since 2000

33 commodities lost 70% of their value over the

course of the 20th century, but in the last 10 years

their prices have, on average, tripled

This is a paradigm shift

It is what some are saying is the most important

event since the industrial revolution

Source:Environmental information technology centre FY07

0000

100100100100

200200200200

300300300300

400400400400

500500500500

600600600600

Iron

Lim

esto

neT

imbe

r (p

ulp)

Alu

min

ium

Chr

ome

Nic

kel

Mol

ybde

num

Cop

per

Sili

ca s

tone

Flu

orite

Lith

ium

Cob

alt

Oil

Silv

erG

old

Pal

ladi

umM

agne

sium

Bis

mut

hB

eryl

lium

Ant

imon

yZ

inc

Indi

umLe

ad (

c.f.)

Mer

cury

(c.

f.)

50 Years50 Yearsavailabilityavailability

Expected Life of Key Resource Materials

Resource Security (“Peakonomics”) GoldGoldGoldGoldGoldGoldGoldGold

CopperCopperCopperCopperCopperCopperCopperCopper CopperCopperCopperCopperCopperCopperCopperCopper

Big NuggetsBig Nuggets

Small NuggetsSmall Nuggets

Copper Ore Vein Copper Ore Vein -- 10%10%

Copper Ore Vein: Copper Ore Vein: 0.2%0.2%

CopperCopperCopperCopperCopperCopperCopperCopper

� Earth movers capacity = 255 tonnes� 0.2% = 0.5 tonnes of copper per load

� Business Opportunity?� Oil prices rising / mining capacity

decreasing� 1 Load = Equivalent to 3,400 donkeys

� Future manufacturing impact?� Copper availability decreases� Copper price rises to unaffordable

manufacturing costs …….� No production / products ……� No Business Continuity .

0%

50%

100%

Reuse of Reuse of products products and partsand parts

2008 2050

Future Ricoh Materials Procurement StrategyFuture Ricoh Materials Procurement StrategyFuture Ricoh Materials Procurement StrategyFuture Ricoh Materials Procurement StrategyFuture Ricoh Materials Procurement StrategyFuture Ricoh Materials Procurement StrategyFuture Ricoh Materials Procurement StrategyFuture Ricoh Materials Procurement Strategy

Virgin Fossil and Mineral materials

Bio Bio MaterialsMaterials

Recycled Recycled MaterialsMaterials

50%50% of incoming materials from Recycled or Reused

Eco

Eco

-- cen

ticce

ntic

Tec

hno

Tec

hno

-- cen

ticce

ntic

Manufacturing TodayManufacturing TodayManufacturing TodayManufacturing TodayManufacturing TodayManufacturing TodayManufacturing TodayManufacturing Today

� The sustainable ideal is a balanced 3Ps approach

� Most of today’s product tends towards 1st life/ single use (profit centric)

� Sustainable design is increasing, but not yet the mainstream (Manufacture assembly, disassembly and end of life - MADE BS8887 part2)

� Ricoh reacts to the market conflict of “1st Life vs. Sustainable Customer Demand” through

� Robust reverse logistics� Life cycle (Comet Circle) drive towards

retention of assets� Ricoh’s role is to learn, and move towards

resource conservationresource conservation ..

PlanetPlanetPlanetPlanet

PeoplePeoplePeoplePeople ProfitProfitProfitProfitProfitProfitProfitProfit

N N -1 N -2 N -3

N -4

N -6

N -5N N -1 N -2 N -3

N -4

N -6

N N -1 N -2 N -3

N -4

N -6

N -5

EcoEcoEcoEcoEcoEcoEcoEco--------Line productsLine productsLine productsLine productsLine productsLine productsLine productsLine products

� UK RemanufacturedRemanufacturedProducts

Remanufacturing ProcessRemanufacturing ProcessRemanufacturing ProcessRemanufacturing ProcessRemanufacturing ProcessRemanufacturing ProcessRemanufacturing ProcessRemanufacturing Process

� Remanufactured machines (BSmachines (BS--MADE MADE 88878887--2)2)

�� Striped to chassisStriped to chassis

�� All mortality parts replaced /All panels All mortality parts replaced /All panels sprayedsprayed

�� All firmware / software modifications fittedAll firmware / software modifications fitted

�� Completely ReCompletely Re--branded and sold as new branded and sold as new lineline

�� Quality Control: inspected and assured the Quality Control: inspected and assured the same as new productssame as new products

�� Extending the life cycleExtending the life cycle, reducing , reducing environmental impactenvironmental impact

Life Cycle: Comet Circle Life Cycle: Comet Circle Life Cycle: Comet Circle Life Cycle: Comet Circle

deploymentdeploymentdeploymentdeployment

CustomerCustomer

OperatingOperatingCompanyCompany

Product Product ManfManf ..

PartsPartsManfManf ..

MaterialsMaterialsManfManf ..

Materials Materials SupplierSupplier

MaintenanceMaintenance Parts Parts RecoveryRecovery

MaterialsMaterialsRecoveryRecovery

MaterialMaterialSeparationSeparation

Raw material Raw material recoveryrecovery

Incineration with Incineration with Energy RecoveryEnergy Recovery

Final Final DisposalDisposal

RecoveryRecovery

NNN N-1NN--11 N-2NN--22

N-4NN--44

N-5NN--55

N-6NN--66

N-3NN--33

Secondary User of Secondary User of MaterialsMaterials

RecyclingRecyclingCentreCentre

Green Green CentreCentre

Life Cycle Analysis

Raw materialRaw materialRaw materialRaw materialRaw materialRaw materialRaw materialRaw material ManufactureManufactureManufactureManufactureManufactureManufactureManufactureManufacture Customer usageCustomer usageCustomer usageCustomer usageCustomer usageCustomer usageCustomer usageCustomer usage Recycle Recycle Recycle Recycle Recycle Recycle Recycle Recycle & disposal& disposal& disposal& disposal& disposal& disposal& disposal& disposal

Raw materialRaw materialRaw materialRaw materialRaw materialRaw materialRaw materialRaw material& Manufacture& Manufacture& Manufacture& Manufacture& Manufacture& Manufacture& Manufacture& Manufacture

32.9%32.9%32.9%32.9%32.9%32.9%32.9%32.9%SalesSalesSalesSalesSalesSalesSalesSales6.9%6.9%6.9%6.9%6.9%6.9%6.9%6.9%

CustomerCustomerCustomerCustomerCustomerCustomerCustomerCustomer65.4%65.4%65.4%65.4%65.4%65.4%65.4%65.4%

DisposalDisposalDisposalDisposalDisposalDisposalDisposalDisposal0.02%0.02%0.02%0.02%0.02%0.02%0.02%0.02%

RecyclingRecyclingRecyclingRecyclingRecyclingRecyclingRecyclingRecycling--------5.2%5.2%5.2%5.2%5.2%5.2%5.2%5.2%

Environmental Impact of Remanufacturing

38%38% reduction

Resource Conservation

� Concept: develop business strategy to maintain materials for productivity– Compliance – Long term approach (2050 Plan)– Supply Chain awareness and change in procurement– Life Cycle - Comet Circle deployment– Diversification of operation (remanufacturing)

� Result: Reduced environmental impact of operation, extended life cycle of materials, resulting in a changing operation to maintain future business continuity (Sustainability).

Harmonising with

the Environment

Stakeholder Support & Social ResponsibilityStakeholder Support & Social ResponsibilityStakeholder Support & Social ResponsibilityStakeholder Support & Social ResponsibilityStakeholder Support & Social ResponsibilityStakeholder Support & Social ResponsibilityStakeholder Support & Social ResponsibilityStakeholder Support & Social Responsibility

Ricoh Group's global Ricoh Group's global environmental conservation: environmental conservation:

Keeping environmental impact Keeping environmental impact within the selfwithin the self --recovery recovery capabilities of the Earthcapabilities of the Earth

111222

The Ricoh Way The Ricoh Way The Ricoh Way The Ricoh Way The Ricoh Way The Ricoh Way The Ricoh Way The Ricoh Way –––––––– Social ContributionSocial ContributionSocial ContributionSocial ContributionSocial ContributionSocial ContributionSocial ContributionSocial Contribution Mission: Committed to Providing ExcellenceMission: Committed to Providing ExcellenceMission: Committed to Providing ExcellenceMission: Committed to Providing ExcellenceMission: Committed to Providing ExcellenceMission: Committed to Providing ExcellenceMission: Committed to Providing ExcellenceMission: Committed to Providing Excellence

BiodiversityBiodiversityBiodiversityBiodiversityBiodiversityBiodiversityBiodiversityBiodiversityConservationConservationConservationConservationConservationConservationConservationConservation

EnergyEnergyEnergyEnergyEnergyEnergyEnergyEnergyConservationConservationConservationConservationConservationConservationConservationConservation

Biodiversity Biodiversity Biodiversity Biodiversity Biodiversity Biodiversity Biodiversity Biodiversity ConservationConservationConservationConservationConservationConservationConservationConservation

Resource Resource Resource Resource Resource Resource Resource Resource ConservationConservationConservationConservationConservationConservationConservationConservation

Pollution Pollution Pollution Pollution Pollution Pollution Pollution Pollution PreventionPreventionPreventionPreventionPreventionPreventionPreventionPrevention

The Ricoh Way: Practical Contributions to Society

Local Support

� Educational support� Local Business Environmental

Network: Ricoh leads BESST business forum

� Resource Recovery matchmaking - National Industrial Symbiosis Program -Ricoh Chairs Program Advisory Group for WM region

� Sustainability West Midlands –Top 50 green Leaders

� Corporate Advocate for The Wildlife Trusts

BESST partners with Telford & Wrekin CouncilBESST partners with Telford & Wrekin Council

Business Environmental Business Environmental Support Scheme TelfordSupport Scheme Telford

•• Business led Environmental Network Business led Environmental Network (Re(Re--Formed 2002)Formed 2002)

•• Mission: “To enhance the environmental Mission: “To enhance the environmental performance of local business; In turn performance of local business; In turn boosting efficiency and reducing the boosting efficiency and reducing the impact on the global environment”impact on the global environment”

•• Providing a forum to share BESST Providing a forum to share BESST practice between companies to improve practice between companies to improve sustainabilitysustainability

•• 150 Registered members covering 150 Registered members covering Telford and beyondTelford and beyond

•• Business led Steering group partnered Business led Steering group partnered with Telford and Wrekin Councilwith Telford and Wrekin Council

Sector Number %

BPS 14 9.5%

Charity 2 1.4%

Construction 6 4.1%

Environmental Services 12 8.1%

Manufacture 72 48.6%

Public Sector 10 6.8%

Retail 5 3.4%

Storage And Distribution 5 3.4%

Tourism 7 4.7%

Waste Management 14 9.5%

Other 1 0.7%

Total 148

NISP: Telford IS. Events

ISIS

ISIS

ISIS

BESST & NISP Quick Wins Industrial Symbiosis ProgramBESST & NISP Quick Wins Industrial Symbiosis Program

•• Presentations, waste Presentations, waste mapping training and local mapping training and local case studiescase studies

•• 4 Workshops to match 4 Workshops to match producers and carriers for producers and carriers for various waste products various waste products –– to to highlight business highlight business opportunities to reduce costs opportunities to reduce costs and increase salesand increase sales

•• Final event: Final event: 840840 potential IS potential IS matches were madematches were made

Sharing

� BESST’s use of IS principles is now a model for NISP program.

� Used by International Development team to show how IS can be achieved.

� International Working Conference on

Applied Industrial Symbiosis 2012

� BESST case study presented alongside

international examples.

� Global Case studies - UK, Poland,

Denmark, Belgium, Mexico, Korea,

China, USA

� Case studies taken to UN’s Rio + 20

2012 Conference on Sustainability

IWCAIS 2012

Biodiversity

conservation

2. Preserving the Eco-System

(Why Businesses partner with

The Wildlife Trust)

Ricoh Group's global Ricoh Group's global environmental conservation: environmental conservation:

Keeping environmental impact Keeping environmental impact within the selfwithin the self --recovery recovery capabilities of the Earthcapabilities of the Earth

111222

Global Environmental ConservationGlobal Environmental ConservationGlobal Environmental ConservationGlobal Environmental ConservationGlobal Environmental ConservationGlobal Environmental ConservationGlobal Environmental ConservationGlobal Environmental Conservation

� Shropshire Wildlife Trust (2008)corporate members

� “Think Global – Act Local” philosophy

� Created “Local – Physical – Targeted” rules

� Local Biodiversity Action Plan projects– 2009: Pied flycatcher nest box & surveys– 2010: Small mammal nest box & surveys– 2011: Byways-4-Biodiversity Hedgerow surveys– 2012: Eco Ninja Community Surveys / RPL Site

biodiversity

� Corporate Advocates– Shropshire Wildlife Trust director– Corporate Advocate / Strategy developer

• Hierarchy of Corporate Biodiversity

– Business Biodiversity events– Established Community Telford Wildlife Forum

UK Biodiversity Indicators 2012

� “UK Biodiversity Indicators in Your Pocket 2012”:

� Protected Areas are increasing� Volunteer conservation time is increasing

Lead OffLead Off --Site Conservation ProjectsSite Conservation Projects

Corporate Membership Corporate Membership

Support for Local Conservation ProjectsSupport for Local Conservation Projects

OnOn--Site Conservation Site Conservation ProjectsProjects

IntegratedIntegratedBiodiversityBiodiversityPartnershipPartnership

Hierarchy of Corporate Biodiversity (v.5)

• Strategy enabling organisations to visualise and plan the level of engagement appropriate to their business

Hierarchy not to be reproduced without permission (Ricoh / A. Whyle)

ContractContract

VolunteeringVolunteering

PartnershipPartnership

StakeholderStakeholder

AdvocateAdvocate

Leve

l of E

ngag

emen

t

Business Value AddedBiodiversity Engagement

Society Society ResultsResults

Partnerships Partnerships & Resources& Resources

Business Excellence/CSR

LeadershipLeadership

Employee Engagement & AdvocacyEmployee Engagement & AdvocacyEmployee Engagement & AdvocacyEmployee Engagement & AdvocacyEmployee Engagement & AdvocacyEmployee Engagement & AdvocacyEmployee Engagement & AdvocacyEmployee Engagement & Advocacy

� How we grow environmental advocates

Interest(Contract)

Supporting(Volunteer)

Environmental Leader

(Stakeholder)

Biodiversity(Advocate)

Specialist(Partnership)

Social Responsibility

Per

sonn

el D

evel

opm

ent

The RICOH WayProduction System

advocate

believe

understand

Hear

Talk

Business Excellence ModelBusiness Excellence Model

Advocate recognition

EFQM: Business Excellence & CSREFQM: Business Excellence & CSREFQM: Business Excellence & CSREFQM: Business Excellence & CSREFQM: Business Excellence & CSREFQM: Business Excellence & CSREFQM: Business Excellence & CSREFQM: Business Excellence & CSR

� Business Excellence Model : an overarching framework for developing sustainable excellence

� Fundamental Concepts of Excellence : The underlying principles which are the essential foundation of achieving sustainable excellence for any organisation

Business Excellence & Corporate BiodiversityBusiness Excellence & Corporate BiodiversityBusiness Excellence & Corporate BiodiversityBusiness Excellence & Corporate BiodiversityBusiness Excellence & Corporate BiodiversityBusiness Excellence & Corporate BiodiversityBusiness Excellence & Corporate BiodiversityBusiness Excellence & Corporate Biodiversity

1) Excellent leaders are role models for integrity, social responsibility and ethical behaviour, both external ly and internally to develop and enhance the organisation’s reputation (Brand Value)

8) Excellent organisations achieve and sustain outstanding results that meet the needs and expectations of stakeholders in society

4a) Work together with partners to achieve mutual benefit for their respective stakeholders, supporting one another with expertise, resources and knowledge

4e) Engage stakeholders and use their collective knowledge in generating ideas and innovation

Mutual Benefit

Wildlife Trust Corporate MembershipWildlife Trust Corporate Membership

Shropshire Wild life TrustShropshire Wild life Trust• Corporate Membership fees (Money)• Access to Staff membership• Corporate Manpower (resources)• Corporate site asset development

(Micro-BAP)• Opportunity to engage and embed

Conservation into corporate strategy• Opportunity to impart Trust’s values• Develops “lobbying” capacity and

support• Supports Trust’s membership growth

(business continuity)

Corporate MemberCorporate Member• Supports sales (CSR evidence)• Opportunity to engage and embed

Conservation into corporate strategy• Employee engagement (Business

Excellence)• Social Responsibility (Business

Excellence)• “PR” capital for a “rainy day”• Develops resource expertise for the

Corporate & Trust • Use of Trust Logo to demonstrate

commitment

Ricoh Business Benefits

RPLRPL

Strategy MStrategy M

““Management InfrastructureManagement Infrastructure””

Harmonise Processes & Infrastructure

Enhance Ricoh Brand

Develop Sustainable Business

Manage Risk & Compliance

HR & Talent management Customer Business Transformation

Targeted ConservationTargeted ConservationTargeted ConservationTargeted Conservation

� Established Project Rules:

Local Local –– Physical Physical -- TargetedTargeted

� SWT & Local Nature Partnership have GIS database access.

� Layer data to match Businesses to their local conservation issues

� Developing awareness & ownership, increasing biodiversity (TWT’s “Living Landscape ”) Targeted Conservation ProjectsTargeted Conservation Projects

Corporate Address Layer Corporate Address Layer

Conservation Issue Layer Conservation Issue Layer

BESST Biodiversity

� BESST member’s resources being matched to SWT’s expertise to improve local biodiversity and contribute to the national Living LandscapeLiving Landscape program

� 2011/12/13 events to showcase BESST members work on Biodiversity activities on site and off site projects.

� BESST 2012: worked with SWT, Telford & Wrekin, Shropshire County Council and other stakeholders to form Shropshire’s Local Nature Partnership to drive Shropshire’s biodiversity strategy

Corporate Biodiversity Projects

Ricoh OffRicoh Off --sitesite Ricoh OnRicoh On --sitesite

T26R12

R11

Map of Wildlife Boxes on RPL Telford Site

KEY

T – Blue/ Great Tit Box = 27

R – Robin Box = 13

BH – Bug Habitat = 3

B – Bat Box = 1

B1

T1

R1

T2

T3

R2

T27R13

T13

BH1

T25

BH3

T23

T24

T22

T19

T18

R9

R10

BH2

T16T17

T14

T15

R7

R8

T5

T4

T21

T20

T12

R6

R5

R4R3

T8

T7

T6

T11

T10 T9

20 S

mal

l Mam

mal

Box

es

10 Small MammalBoxes

Site Map: Biodiversity Buffer ZonesSite Map: Biodiversity Buffer Zones

Buffer zone area:Paths:

Natural Capital Awareness

Photo courtesy of M. Anderson

Photo courtesy of T Jones

Tour 1: Camera TrapsTour 1: Camera TrapsWorking with the Shropshire Mammal Group and Shropshire Wildlife Trust, 3 camera traps and clay pits were placed around the site for 4 days to film the wildlife on site. A lunchtime tour was carried out with employees to retrieve the cameras, explain how they work and check the results found.

RPL Springwatch 2013RPL Springwatch 2013Tour 2: Bird Nest Box TourTour 2: Bird Nest Box Tour

In February 2013, RPL's Eco Ninjas surveyed 40 bird nest boxes and installed feeders on site. For Springwatch RPL's Eco Ninjas

conducted a tour for employees, showing where we placed the boxes, the different types, and results we have found.

Tour 3: Small MammalsTour 3: Small MammalsRPL, Shropshire Mammal Society and Shropshire Wildlife Trust carried out a survey of hedgerow. Employees were given an awareness talk on RPL's biodiversity, allowed to open the traps under guidance, and given information on the small mammals found.

Moth NightMoth NightShropshire Invertebrates Group offered to help carry out a Moth

survey on RPL’s site. 4 employees and 6 local community volunteers

took part in the Friday night survey. 47 different species of moth were

identified, which have been added to RPL’s species list

SWT Corporate Membership

� New SWT Membership Package developed.

� Hierarchy Enables Businesses to visualise and join at an appropriate level, then develop towards organisational aspirations

Summary: Why Corporates partner with SWT

� Created an overarching framework for corporate biodiversity

� Developing targeted conservation projects� Strategic Biodiversity Partnership between Business

(resource) and SWT (experts)� Developing business, employees and community in

awareness & ownership of local biodiversity � Improves Business Excellence & Sustainability� Improves Brand Value�� Mutually Effective PartnershipMutually Effective Partnership - Working together to

create the The Wildlife Trust’s vision of the “Living Landscape ”, making Biodiversity sustainable

RPL Environmental Stakeholder Engagement

� Local – national – international engagement� Sharing “The Ricoh Way”

Working with RPLWorking with RPLWorking with RPLWorking with RPLWorking with RPLWorking with RPLWorking with RPLWorking with RPL’’’’’’’’s Stakeholderss Stakeholderss Stakeholderss Stakeholderss Stakeholderss Stakeholderss Stakeholderss Stakeholders

� RPL’s strong stakeholder partnerships are being utilised to meet future legislation compliance requirements proactively (WFD).

� To meet the new EC directive, UK Government is funding projects to improve water quality by improving diffuse pollution prevention (including Business organisations)

� Funds utilised to design an exemplar project at RPL (promotes brand awareness)

European Parliament

UK Parliament

DEFRA

Environment Agency

Shropshire Wildlife Trust

BESST

RPL

Water Water Framework Framework Directive Directive

(WFD)(WFD)

Partnership Partnership Strategy & Strategy & FundingFunding

Project Project Design Design

Innovation Innovation & Delivery& Delivery

Government Government Grant Grant

FundingFunding

RPL Existing Drainage Watercourse (Wesley

Brook)

RPL Surface Water Drainage RouteWesley Brook water course

Priorslee Priorslee Balancing Balancing

LakeLake

Outfall to Outfall to BrookBrook

Innovation: Biodiversity & Compliance Support

� Sustainable Urban Drainage System proposal

�� Stakeholder partnershipStakeholder partnership�� Future Legislation Compliance Future Legislation Compliance

(Water Framework Directive)(Water Framework Directive)�� Pollution Prevention ControlPollution Prevention Control�� Enhances site biodiversityEnhances site biodiversity

Innovation Innovation Innovation Innovation Innovation Innovation Innovation Innovation -------- Alignment of Business risk & BiodiversityAlignment of Business risk & BiodiversityAlignment of Business risk & BiodiversityAlignment of Business risk & BiodiversityAlignment of Business risk & BiodiversityAlignment of Business risk & BiodiversityAlignment of Business risk & BiodiversityAlignment of Business risk & Biodiversity

� Drainage System mappingBeforeBeforeBeforeBeforeBeforeBeforeBeforeBefore

AfterAfterAfterAfterAfterAfterAfterAfter

Stage 1 (2014Stage 1 (2014Stage 1 (2014Stage 1 (2014----2015) 2015) 2015) 2015) ---- Reduce business risk Reduce business risk Reduce business risk Reduce business risk

from pollution incident from pollution incident from pollution incident from pollution incident –––– Proposed designProposed designProposed designProposed design

Flow of water

RPL-2

HydrocarbonInterceptor

Pollution incidentcontainment tank

Upper level SUDs

Lower level SUDs

Bioremediation of Diffuse pollution

Downstream Defenders

(Vortex Separators)

Hydro-brake

1/100 year storm event containmen

t area

To Existing Outfall

Stage 1- Project Budget Cost £150,000

Cascade between levels

RPL-2

Ricoh / SWT Ricoh / SWT Ricoh / SWT Ricoh / SWT Ricoh / SWT Ricoh / SWT Ricoh / SWT Ricoh / SWT –––––––– SuDS ProjectSuDS ProjectSuDS ProjectSuDS ProjectSuDS ProjectSuDS ProjectSuDS ProjectSuDS Project

Ricoh Group Sales and Marketing SupportRicoh Group Sales and Marketing SupportRicoh Group Sales and Marketing SupportRicoh Group Sales and Marketing SupportRicoh Group Sales and Marketing SupportRicoh Group Sales and Marketing SupportRicoh Group Sales and Marketing SupportRicoh Group Sales and Marketing Support

� Sustainability presentations and factory tours support Ricoh Group sales

� Meets increasing customer demands to demonstrate sustainability and social responsibility

� Adds Brand value and awareness

The Ricoh Way – Responsible Business Growth

Waste v Turnover

0

500

1000

1500

2000

2500

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

tonn

es

0

50

100

150

200

250

300

350

400

£M

Waste (tonnes)

Turnover (£M)

-£60,000

-£40,000

-£20,000

£0

£20,000

£40,000

£60,000

£80,000

£100,000

£120,000

£140,000

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

Disposal Cost

Revenue

Profit

-- ££46k46k

££50k50k££59k59k

RPL’s expertise is used to assist Ricoh SalesRicoh SalesRicoh SalesRicoh SalesRicoh SalesRicoh SalesRicoh SalesRicoh Salesand to teach customerscustomerscustomerscustomersThe Ricoh WayThe Ricoh WayThe Ricoh WayThe Ricoh WayThe Ricoh WayThe Ricoh WayThe Ricoh WayThe Ricoh Way

RPL’s Energy Reduction exceeds Ricoh’s CO2 targets and also saves £0.5 Million per year.

The Waste -2-Product program increases the life cycle of materials whilst increasing profitability

RPL’s Remanufacturing (Eco Line and Supplies Recycling) models increase the sustainability of raw materials and our manufacturing process

Waste generation is now decoupled from growth (turnover) in line with Zero Impact Growth philosophy

WasteWasteWasteWasteWasteWasteWasteWaste--------22222222--------ProductProductProductProductProductProductProductProduct

Waste Waste Waste Waste Waste Waste Waste Waste vsvsvsvsvsvsvsvs ££££££££ TurnoverTurnoverTurnoverTurnoverTurnoverTurnoverTurnoverTurnover

The RICOH WayProduction System

RPLInputs

Product EIA

New Model /Process intro

Process EIA Total Site AspectCalculation

Resource UsageEIA

Ra w mate rialPa ckaging

Energy (CO2)

Water

Co nsu mables

Contractors

Compliance

Waste Water En ergy

CustomerSupplied

Product

Emissions

Haz No n-Haz

Fin ished

Products

Compl iance

Foul Su rface

Compliance

Compliance

Partcula te Noise

Compl iance

Contro ls

EIA: Risk

Assessment

Com pliance

Ch eck

ControlsEI A: Risk

Assessment

Co mpliance

Check

Biodiversity

Action Plan

Compl iance

CO2

ReductionCRC / CCL

Controls

CO2 Project

Evalu atio nSMO rep ort

CustomerSupplied

Produ ct

Corporate

Social

ResponsibilityEnvironmen tal

Inciden t

Reportin g

CAR /Effectiveness

Check

Ground

Compliance

SoilGro und

Water

Compliance

ExternalCommunity

Support

ConservationOnsi te / Offsite

Biodiversity:Chemical Usage

Remanufacturing

Compliance RPL Environmental Impacts & Aspects mapping

RPL Energy Emissions (CO2)RPL Energy Emissions (CO2)RPL Energy Emissions (CO2)RPL Energy Emissions (CO2)RPL Energy Emissions (CO2)RPL Energy Emissions (CO2)RPL Energy Emissions (CO2)RPL Energy Emissions (CO2)

Social Responsibility SummarySocial Responsibility SummarySocial Responsibility SummarySocial Responsibility SummarySocial Responsibility SummarySocial Responsibility SummarySocial Responsibility SummarySocial Responsibility Summary

�� Concept:Concept: Corporate Social Responsibility refers to corporate behaviour that demonstrates open and transparent business practices based on ethical values and respect for employees, communities and the environment.

�� Approach: Approach: Eco-centric employee involvement on and off site in the community (business support, community involvement, local conservation)

�� Result:Result: Brand awareness increases, providing Environmental Social Responsibility evidence.

UN Rio+20: Corporate Sustainability Leadership

�� Recognize that corporate sustainabilityRecognize that corporate sustainability is a fundamental is a fundamental contribution to sustainable developmentcontribution to sustainable development

Ricoh and BESST members now understand this through Ricoh and BESST members now understand this through developing corporate strategiesdeveloping corporate strategies .

�� Encourage companies to enhance accountability and Encourage companies to enhance accountability and transparency through monitoring, measuring and disc losing transparency through monitoring, measuring and disc losing sustainability practicessustainability practices

BESST members share environmental best practice, re cognising BESST members share environmental best practice, re cognising that sustainability is mutually beneficial (Busines s Continuity)that sustainability is mutually beneficial (Busines s Continuity)

�� Recognize that partnerships between business, the p ublic Recognize that partnerships between business, the p ublic sector and civil society contribute important solut ions for sector and civil society contribute important solut ions for realizing development goalsrealizing development goals ,

Ricoh and its external partners now have a greater understandingRicoh and its external partners now have a greater understandingand contribute solutions to realise development goa lsand contribute solutions to realise development goa ls

Summary Summary Summary Summary Summary Summary Summary Summary –––––––– Ricoh Family GroupRicoh Family GroupRicoh Family GroupRicoh Family GroupRicoh Family GroupRicoh Family GroupRicoh Family GroupRicoh Family Group

RPL shows The Ricoh Way in: � Thinking Globally, Acting Locally

– (Local –Physical-Targeted rules)

� RPL employees act as Ricoh advocates– In their own time !

� Leads by Example – sharing sustainability– Increasing scope of Stakeholder map

� Stakeholder engagement and development– Sharing best practice and sustainability journey

� Alignment Corporate strategy – providing evidence for audit / contract tenders

� Environmental Innovation aligned to business needs

– Developing solutions to meet corporate objectives and legislative compliance

The RICOH WayProduction System

SummarySummarySummarySummarySummarySummarySummarySummary

� Manufacturers now beginning to grasp Resource Conservation as a strategic issue.

� Energy reduction makes CO2 and financial savings� Biodiversity conservation repairs damage� Business networks provide effective access for

environmental improvement and innovation.� Developing sustainability adds brand value� Sharing Sustainability: explaining to others how we do it

….so they can do it too

� Sustainability: Environmental improvement and bottom line business benefits are synonymous

Sustainability Sustainability Sustainability Sustainability Sustainability Sustainability Sustainability Sustainability = = = = = = = = Business ContinuityBusiness ContinuityBusiness ContinuityBusiness ContinuityBusiness ContinuityBusiness ContinuityBusiness ContinuityBusiness Continuity