Surendra Nath Chintapalli

Manager – Quality Engineering

Mobile +91 7030100088 cpsurendranath@gmail.com

Seasoned Technocrat in Quality Engineering profession with 14 years of experience in leading and building technology savvy, result oriented QE teams across the globe. Expertise in helping international customers, transform ideas into zero tolerance high quality products across various software domains. As a Quality champion I leverage technology, tools, skills and passion to set a clear vision and turn challenges into opportunities.

Qualification

BCA (Bachelor of Computer Applications) –2001

MSc (Information Systems) - 2003

Corporate Training and Certification

PRINCE2®, PMP®, Certified ScrumMaster® (CSM), ISTQB®

International Work Experience Google, Mountain View, California, U.S.A MAERSK, Copenhagen, Denmark

Hobbies

Travelling -Long Drives, Volunteer Work/Community Involvement (RTI)

Employment ACI Worldwide – Manager QE (2014-Oct 2016)

UST Global / Ubique – Test Manager (2013-2014) BPA Technologies – Senior QE Lead (2010-2013) Rofous Software Pvt Ltd – Test Lead (2007-2010) Cognizant – Programmer Analyst (2006-2007) Applabs – Senior Software Engineer (2005-2006) Zeed Technologies – Developer (2002- 2005)

CURRENT ROLE

Recruited into ACI to lead and manage multiple multimillion UOB (Universal Online Banker) implementation projects. This includes development, testing and deployment of payments and SaaS applications to Fortune 100 Banks. Continuously and proactively engaging with customers and designing an effective Test Strategy to ensure the Zero Tolerance product is delivered within project constraints. Co-Lead Project Management Office (PMO) review meetings to establish the Schedule (SPI) and Cost (CPI) performance indexes and advise the corrective or preventive measures.

PROFESSIONAL ACHIEVEMENTS Led corporate transformation initiatives across the Quality Organization. Areas of focus were Agile

Methodology implementation, global program roll out, and resource training. Success was enabled by extensive engagement with the executive leadership team, from securing the sponsorship and funding through establishing clear initiative ROI, to conducting regular initiative status reviews. Revamped the performance management of the QE portfolio by setting up the RBOs (Role Based Objectives) for each organizational level in line with Corporate Strategy.

Led multiple Fortune 100 customer projects in America and Latin American regions, with key customers

such as : Banco de Bogota (BdeB), United Missouri Bank (UMB), Santander Bank (SBNA), Zions Bank, and BMO Harris Bank. Led a team of customer facing roles and managed large-scale geographically distributed teams. Managed portfolio of 50+ FTEs with overall revenue realization of 15 million USD over 2 years. Streamlined and Improved QE process, created automation CAT Team (Central Automation Team) and harvested knowledgebase. Reduced cost-to-serve, fostering Automation and innovation.

Brought enhanced financial accountability into the QE organization. Successfully deployed a new P&L

Metrics model for effective engagement and utilization of resources. Played pivotal role in optimizing the Cost of Quality (COQ) and projecting the budget, resource and schedule overruns. This Metrics is now deployed across most corporate portfolios to effectively manage to the Revenue Targets.

AWARDS & RECOGNITION

Received ACI Citation for successfully completing Multimillion Project in 2015. Award for Agile Transformation and Training in 2015. Received consecutive MLIT Best Project Management (Testing) citation in 2013 & 2014.

SPECIALTIES

Design & enhance Test Strategy & Approach to implement Test Driven Development (TDD) Salesforce, Clarity PPM, Oracle HCM, Jenkins, Taleo, MS Project

Brainstorm and implement Smart Risk-based Testing practices to Optimize Test Cycle Selenium, TAF, QTP, Silk Central, Quality Center, Bugzilla, JIRA, SoapUI

Review and briefings to Leadership, Demand Drivers, Cost of Quality & Team Building DevOps, Delivery & Project Management Council (PMO)