supporting delivery seven day services improvement programme

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Supporting Delivery Seven Day Services Improvement Programme Dr Janet Williamson Director of National Improvement Programmes, NHS Improving Quality

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Supporting Delivery Seven Day Services Improvement Programme Dr Janet Williamson Director of National Improvement Programmes, NHS Improving Quality Presentation from the 'NHS services open seven days a week: every day counts' event on Saturday 16 November at The Metropole Hotel, Birmingham. This event was hosted by NHS Improving Quality and NHS England to share the views and ideas of public, patients, carers, NHS England and health and social care staff on how to improve access to services for patients across the seven day week. More information at http://www.nhsiq.nhs.uk/improvement-programmes/acute-care/seven-day-services.aspx or #7DayServices

TRANSCRIPT

Page 1: Supporting Delivery Seven Day Services Improvement Programme

Supporting DeliverySeven Day Services Improvement Programme Dr Janet WilliamsonDirector of National ImprovementProgrammes, NHS Improving Quality

Page 2: Supporting Delivery Seven Day Services Improvement Programme

How can we take on the extraordinary challenge of integrating services into a seamless, consistent, high quality seven day service?Fiona Carey, Cancer & Patient Representative

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Page 3: Supporting Delivery Seven Day Services Improvement Programme

So what are we trying to deliver?

Spread what we know

Develop models to take us further

Enrol every provider

Build a momentum for change

Engage the public

Commission the best

See local change happen

Page 4: Supporting Delivery Seven Day Services Improvement Programme
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The next three to five years improvement programme - dedicated support, dedicated investment

Page 8: Supporting Delivery Seven Day Services Improvement Programme

Pockets of England Moving at scaleand pace

Page 9: Supporting Delivery Seven Day Services Improvement Programme

Levels of Service Provision

Level 0 - Five days a week, Monday to Friday 9am to 5pm, (8 hours service).Level 1 - Services limited to one department or a service that is beginning to deliver some services beyond the 8am to 6pm Monday to Friday service.Level 2 - Services that are delivered seven days per week, but not always offering the full range of services that are delivered on week days.Level 3 - A whole service approach to seven day service delivery that requires several elements to work together in order to facilitate clinical decision making or treatment, often covering more than one work force group.Level 4 - A whole system approach to seven day service delivery by integrating the requirements for elements of seven day services across more than one specialty.

Page 10: Supporting Delivery Seven Day Services Improvement Programme

Underpinning principle

Pathway of care

Whole system

Many interdependencies

Not one solution

Context specific

Page 11: Supporting Delivery Seven Day Services Improvement Programme

BE AMBITIOUS AND NOTCONSTRAINEDBY THE PASTPatients NHS England AGM 2013

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Collaboration, Commitment and Courage

Seven Day Whole System - Communities of Practice

Page 13: Supporting Delivery Seven Day Services Improvement Programme

I was lucky. Shouldn’t everyone of us have the best chance possible, no matter what time of the day or day of the week it is?

‘‘Rodney Partington, Patient Representative ”