support dept presentation
TRANSCRIPT
www.gurtam.com
Gurtam Tech Support DeptWe care. You can.
www.gurtam.com
Sergei SerdechnyWialon Expert
Alexander SmirnovWialon Trainer
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Gurtam = Together
140
17100+ countries800+ partners
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3 Loves:
● Hard work● Helping people● Learning
Gurtam Technical Support
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G-Support Team: Time and Faces
24/7 Night Shift
08:00 09:00 15:00 18:00 20:00 24:00
24/7 Day Shift
Support ES
Support ES
Head of Support
Senior Support Wialon Expert Wialon Training
Cartographer (Maps)
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What we do for you
Video tutorialsDocumentation updateSupport for server solutions
Training, certification, consulting
24/7 support EN/ES/RUGurtam Maps
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Support Stats May 2015 - June 2016
274 total (135 - general, 139 special)
41,588 replies
100+ Wialon Locals
12 private + 1 public
300+ updates (6 new regions)
42 documentation remarks
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Thank you!