supply chain
DESCRIPTION
mba studentTRANSCRIPT
Supply chain management is essentially the optimization of material flows and associated information flows involved with an organisation's operations. To manage these flows, e-business applications are essential to bring such benefits as noted in 'Internet retailing' in 2010 which reported that the average rates of return to a high street retailer could be as high as 10%. What did the same source report as the average rate of return for UK e-commerce sites?
15%
12%
22%
18%
Supply chain (SC) management involves the coordination of all supply activities of an organisation from its suppliers to the delivery of products to its customers. There are various features associated with this area of e-commerce and which refers to what is known as efficient consumer response (ECR):
Transactions between an organisation and its customers and intermediaries
The links between an organisation and all partners involved
Creating and satisfying customer demand by optimizing strategies, promotions and product introductions (Correct Answer)
None of the above
An organisation's supply chain can be viewed from a system's perspective that starts with the acquisition of resources which are then transformed into products or services. Simply, put the sequence is represented:
Inputs - process - outputs
Process - inputs - outputs
Sourcing - input - process - outputs
Inputs - outputs - process
Logistics is an integral part of supply chain management. Which explanation best represents outbound logistics?
The management of resources supplied from an organisation to its customers and intermediaries
A supply chain that emphasises distribution of a product to passive customers
An emphasis on using the supply chain to deliver value to customers who are actively involved in product and service specification
The management of material resources entering an organisation from its suppliers and other partners
The 'value chain' idea is a concept that has been well established for the past three decades and it refers to considering key activities that an organization can conduct to add value for the customer. It traditionally distinguished between primary activities and support activities. Why is this concept regarded as outdated with the development of e-business?
There is a clear distinction between primary and support activities
The concept still holds and does not need revision
The support activities offer far more than just support
Support activities have been subsumed under primary activities
A value chain analysis provides an analytical framework for an organisation to examine individual activities and determine value added at each stage. The principles can also be applied to an organisation's external value stream analysis which considers how the whole production and delivery process can be made more efficient. The activities can be categorized into those:
All of the below
Those required for product development or production systems
That create value as perceived by the customer
Those that do not add value
Improvements in the value chain can be implemented by following Kjellsdotter and Jonsson's iterative planning cycle. Which of the following does not form part of the cycle?
Creating a preliminary delivery plan
Creating a quality control plan
Creating a preliminary production plan
Creating a consensus forecast
What does the following definition refer to: an organisation which uses communications technology to allow it to operate without clearly define physical boundaries between different functions?
Base-free organisation
E-organisation
Virtual organisation
Cloud organisation
Using digital communication to improve supply chain efficiency is dependent on effective exchange and sharing of information. The challenges of achieving standardized data formats and data exchange have given rise to the study of the optimisation of the:
Vertical integration
Information supply chain
Information asymmetry
Virtual integration
The typical benefits of e-supply chain management gained by a B2B company are quite comprehensive. Which of the following is false though?
Increased efficiency of individual processes
Increased costs through outsourcing
Improved data integration between elements of the supply chain
Reduced complexity of the supply chain
What does a company's information system need to deliver to different parties who need to access the supply chain information of an organisation, whether they be employees, suppliers, logistics service providers or customers?
Radio-frequency identification of products
Supply chain visibility
Password and user name reminders
None of the above
What was the rationale behind introducing the Global Data Synchronisation Network in 2005?
To speed up e-commerce interaction
To create standards for sharing information about products
To provide a common pricing structure taking currency fluctuations into account
To allow trading partners to manage each other's supply chain
To manage e-supply chains effectively, benefits need to be developed into a performance management framework. Sambasivan and colleagues (2009) produced such a framework, identifying categories of measures and provided examples of metrics for each. Which of the following fits this framework?
They are all accurate
Supply chain finance and logistics cost - total, distribution, manufacturing, and inventory costs
Cost in supply chain - return on investment
Production level metric - range of products and services, effectiveness of scheduling techniques, capacity utilisation
Key to re-structuring the supply chain is the need to examine the types of relationships between partners such as suppliers and distributors. Researchers have found that low cost is the main driver in managing
supply partnerships and a restructuring will often require companies to:
Develop strong partnership relationships
Focus on core competencies
Reduce their number of suppliers
All of the above
As guidance to managing a global distribution, seven action points have been suggested. Do these include:
Let distributors pick you
Do not waste money, time and energy initially
Treat local distributors as short-term partners
They are all incorrect
1. Supply chain management is essentially the optimisation of material flows and associated information flows involved with an organisation's operations. To manage these flows, e-business applications are essential to bring such benefits as noted in 'Internet retailing' in 2010 which reported that the average rates of return to a high street retailer could be as high as 10%. What did the same source report as the average rate of return for UK e-commerce sites?
Your Answer: 12%Correct
Answer:22%
More than double the high street return at 22%.
2. Supply chain (SC) management involves the coordination of all supply activities of an organisation from its suppliers to the delivery of products to its customers. There are various features associated with
this area of e-commerce and which refers to what is known as efficient consumer response (ECR):
Your Answer:
(blank)
3. An organisation's supply chain can be viewed from a system's perspective that starts with the acquisition of resources which are then transformed into products or services. Simply, put the sequence is represented:
Your Answer: Process - inputs - outputsCorrect
Answer:Inputs - process - outputs
Inputs - process - outputs is the correct sequence.
4. Logistics is an integral part of supply chain management. Which explanation best represents outbound logistics?
Your Answer:
(blank)
5. The 'value chain' idea is a concept that has been well established for the past three decades and it refers to considering key activities that an organization can conduct to add value for the customer. It traditionally distinguished between primary activities and support activities. Why is this concept regarded as outdated with the development of e-business?
Your Answer: There is a clear distinction between primary and support activities
Correct Answer:
The support activities offer far more than just support
Also acknowledged by Michael Porter credited with the original concept, it is regarded now that support activities offer far more than just support, and contribute to the primary activities too.
6. A value chain analysis provides an analytical framework for an organisation to examine individual activities and determine value added at each stage. The principles can also be applied to an organisation's external value stream analysis which considers how the whole production and delivery process can be made more efficient. The activities can be categorized into those:
Your Answer:
(blank)
7. Improvements in the value chain can be implemented by following Kjellsdotter and Jonsson's iterative planning cycle. Which of the following does not form part of the cycle?
Your Answer:
Creating a quality control plan
8. What does the following definition refer to: an organisation which uses communications technology to allow it to operate without clearly define physical boundaries between different functions?
Your Answer:
(blank)
9. Using digital communication to improve supply chain efficiency is dependent on effective exchange and sharing of information. The challenges of achieving standardized data formats and data exchange have given rise to the study of the optimisation of the:
Your Answer: Vertical integrationCorrect
Answer:Information supply chain
An information supply chain examines the organisation's ability to gain technology driven supply chain management efficiency and effectiveness.
10.
The typical benefits of e-supply chain management gained by a B2B company are quite comprehensive. Which of the following is false though?
Your Answer:
(blank)
11.
What does a company's information system need to deliver to different parties who need to access the supply chain information of an organisation, whether they be employees, suppliers, logistics service providers or customers?
Your Answer: Radio-frequency identification of productsCorrect
Answer:Supply chain visibility
Supply chain visibility relates to being able to access up-to-date accurate and relevant information about supply chain processes by different stakeholders.
12.
What was the rationale behind introducing the Global Data Synchronisation Network in 2005?
Your Answer:
(blank)
13.
To manage e-supply chains effectively, benefits need to be developed into a performance management framework. Sambasivan and colleagues (2009) produced such a framework, identifying categories of measures and provided examples of metrics for each. Which of the following fits this framework?
Your Production level metric - range of products and services,
Answer: effectiveness of scheduling techniques, capacity utilisation
14.
Key to re-structuring the supply chain is the need to examine the types of relationships between partners such as suppliers and distributors. Researchers have found that low cost is the main driver in managing supply partnerships and a restructuring will often require companies to:
Your Answer: Focus on core competenciesCorrect
Answer:All of the above
While not a one size fits all approach, the three basic assessments of core competencies, suppliers and relationships has been shown to be productive.
15.
As guidance to managing a global distribution, seven action points have been suggested. Do these include:
Your Answer: Let distributors pick youCorrect
Answer:They are all incorrect
It should not take long to realize that the converse is more applicable for each of these points.
The coordination of all supply activities of an organisation from its suppliers and partners to its customers is referred to as:
Supply chain network
Efficient customer response
Supply and demand coordination
Supply chain management
There are various strategies used to meet objectives of effective consumer response (ECR).What would be an appropriate strategy to achieve timely, accurate, paperless information flow?
Integrate this activity into all supply chain planning
Efficient replacement
Revision of organisation processes supported by information systems
Efficient store assortments
Again looking at ECR, an appropriate strategy to maximize efficiency of promotions is to:
Revision of organisation processes supported by information systems
Integrate this activity into all supply chain planning
Efficient store assortments
Efficient replacement
An appropriate strategy to achieve the objective of optimising the productivity of retail space and inventory is:
Revision of organization processes supported by information systems
Integrate this activity into all supply chain planning
Efficient replacement
Efficient store assortments
Transactions between an organisation and its suppliers and intermediaries, equivalent to buy-side e-commerce is known as:
Supply streaming
The downstream supply chain
The upstream supply chain
There is no difference to buy-side e-commerce
The downstream supply chain is similar to sell-side and e-commerce and involves:
Mainly involved with the procurement of material from suppliers
Being exclusively outside an organization
The distribution of products or delivery of services to customers
None of the above
In considering a simple model of a supply chain, the correct sequence of an organisation's supply chain from a systems perspective is:
Acquisition of resources, transformation process, delivery to customers
Transformation process, delivery to customers, acquisition of resources
Delivery to customers, acquisition of resources, transformation process
Transformation process, acquisition of resources, delivery to customers
Value stream
Value chain
Push model of SCM
Pull model of SCM
The value stream is closely related to a traditional value chain. The difference is that it considers different types of tasks that are involved with adding value, plus:
How the efficiency of these tasks can be improved
How each link in the chain can be assessed
Provides a rationale for additional investment
All of the above
When performance managing an electronic-supply chain management (e-SCM), measurement frameworks provide categories and examples of metrics. What would Return on Investment be a metric of?
Delivery performance
Profitability
Supply chain partnership
Cost in supply chain
Again, with e-SCM performance management, what would be metrics of Costs in Supply Chain?
Manufacturing cost
Total cost
Inventory cost
Distribution cost
All of the above
There are options for restructuring the supply chain. A characteristic of vertical integration is:
Close relationships with suppliers
Majority of manufacture is in-house
Total reliance on linked third parties
All of the above
A different restructuring of the supply chain to a virtual integration also has certain characteristics, such as:
A move to outsourcing
Total reliance on third parties
Distant relationships with suppliers
All of the above
The typical aim of the push to customer approach to supply chain management is:
Optimise the production process for cost and efficiency
To enhance product and service quality.
To improve costs of distribution
Reduce wastage
None of the above
The typical aim of the pull from customer approach to supply chain management is:
Optimise the production process for cost and efficiency
To improve costs of distribution
Enhance product and service quality
Promote information sharing between supply chain members
1. The coordination of all supply activities of an organisation from its suppliers and partners to its customers is referred to as:
Your Answer: Efficient customer responseCorrect
Answer:Supply chain management
2. There are various strategies used to meet objectives of effective consumer response (ECR).What would be an appropriate strategy to achieve timely, accurate, paperless information flow?
Your Answer: Efficient replacementCorrect
Answer:Revision of organisation processes supported by information systems
3. Again looking at ECR, an appropriate strategy to maximize efficiency of promotions is to:
Your Answer:
Integrate this activity into all supply chain planning
4. An appropriate strategy to achieve the objective of optimising the productivity of retail space and inventory is:
Your Answer:
(blank)
5. Transactions between an organisation and its suppliers and intermediaries, equivalent to buy-side e-commerce is known as:
Your Answer: The downstream supply chainCorrect
Answer:The upstream supply chain
6. The downstream supply chain is similar to sell-side and e-commerce and involves:
Your Answer: Being exclusively outside an organizationCorrect
Answer:The distribution of products or delivery of services to customers
7. In considering a simple model of a supply chain, the correct sequence of an organisation's supply chain from a systems perspective is:
Your Answer: Delivery to customers, acquisition of resources, transformation process
Correct Answer:
Acquisition of resources, transformation process, delivery to customers
8. When a manufacturer develops an innovative product and then identifies a suitable target market and distribution channel. This is an example of:
Your Answer:
Push model of SCM
9. The value stream is closely related to a traditional value chain. The difference is that it considers different types of tasks that are involved with adding value, plus:
Your Answer: Provides a rationale for additional investmentCorrect
Answer:How the efficiency of these tasks can be improved
10.
When performance managing an electronic-supply chain management (e-SCM), measurement frameworks provide categories and examples of metrics. What would
Return on Investment be a metric of?Your
Answer:Cost in supply chain
11.
Again, with e-SCM performance management, what would be metrics of Costs in Supply Chain?
Your Answer: Total costCorrect
Answer:All of the above
12.
There are options for restructuring the supply chain. A characteristic of vertical integration is:
Your Answer: Close relationships with suppliersCorrect
Answer:Majority of manufacture is in-house
13.
A different restructuring of the supply chain to a virtual integration also has certain characteristics, such as:
Your Answer: A move to outsourcingCorrect
Answer:Total reliance on third parties
14.
The typical aim of the push to customer approach to supply chain management is:
Your Answer: To improve costs of distributionCorrect
Answer:Optimise the production process for cost and efficiency
15.
The typical aim of the pull from customer approach to
supply chain management is:Your Answer: Optimise the production process for cost and efficiency
Correct Answer:
Enhance product and service quality
supply Chain Management Solved Multiple choice Questions.
1. _______ analysis relates to what processes, activities, and decisions actually create costs in your supply chain. A. Cost driver B. Value proposition C. Cost reduction D. Target costingcost driver analysis considers how processes, activities, and decisions actually create costs in the value chain/supply chain.2. In the 1980s, Toyota and Honda outcompeted American carmakers because they relied on suppliers for approximately _______ percent of a car’s value. A. 30 B. 45 C. 60 D. 80
4.The _______ has made it possible for other companies to eliminate intermediaries and sell directly to the end consumer.
A. SCM B. InternetC. competition D. global sourcingThe World Wide Web has made it possible for each consumer, sans intermediaries, to access the sellers in the market place directly. If a business has been constrained by its ability to present itself directly in the market place, there will be growing opportunities to by pass intermediaries and sell directly to the end consumer.5. Value stream mapping is an application of process mapping, developed to apply _______ principles to process improvement. A. management B. lean C. supply chain D. cycle time
Value stream mapping has supporting methods that are often used in Lean environments to analyze and design flows at the system level (across multiple processes).
6. A supply chain is made up of a series of processes that involve an input, a _______, and an output. A. shipment B. supplier C. customer D. transformation
7. _______ is a tool to chart how individual processes are currently being conducted and to help lay out new improved processes.
A. Process mapping B. Pareto charting C. Supply chain design D. Design chain mapping8.Identify from the following list a major strategic risk associated with outsourcing. A. Outsourcing landed cost is usually higher than insourcing cost. B. The supplier is purchased by a competitor.C. The business loses sight of market trends. D. The cost of supplied material is passed on to the customer.9. _______ is the design of seamless value-added processes across organization boundaries to meet the real needs of the end customer. A. Operations B. Supply chain management C. Process engineering D. Value charting10. The impact of cost reduction on profits is much larger than the impact of increased A. innovation. B. production. C. information. D. sales.
11. _______ considers how your organization competes and is an essential element of corporate strategy.A. Value proposition analysisB. Leadership C. A consultant D. A competitor12. “3PL” involves using a supplier to provide _______ services. A. marketing B. design C. logistics D. contract manufacturingThird Party Logistics; using an OUTSOURCED supplier to provide some combination of logistics activities such as transportation, warehousing, procurement, manufacturing, inventory management, and customer service.13. The collective learning in the organization, especially how to coordinate diverse production skills and integrate multiple streams of technologies, is called A. innovative constraint.
B. second-tier competency. C. corporate skill. D. core competency. Core competencies are the collective learning in organizations, and involve how to coordinate diverse production skills and integrate multiple streams o
14. Integration of business economics and strategic planning has given rise to a new area of study called __________.A. Micro EconomicsC. Corporate EconomicsB. Macro EconomicsD. Managerial EconomicsThe integration of business economics and strategic planning has given rise to a new area of study called corporate economics.Business Economics (for BBA - 1) By TR Jain, OP Khanna Page 11