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Search … Search Twitter Facebook Google+ LinkedIn How do you collaborate? A look at supplier collaboration by Nazli Erdogus Published November 21st, 2013 I love to get my hands on new devices and applications that can be used in the workplace. With so much access to technology today that allows workers to be in constant contact with colleagues, you would think that collaboration would be easier than ever. But, recently, I read an article arguing that there is increasing demand for more facetoface communication in organizations. Of course, face time with colleagues is not always possible for businesses for multiple reasons, including time constraints and the high cost of travel. According to a survey of over 1,000 U.S. employees, conducted by Kelton Global, people were asked how they prefer to collaborate and surprisingly 72% of respondents answered in person, 23% answered online and 5% answered via phone or video conference. In addition, nearly two in five employed Americans feel there is not enough collaboration in their workplace. There definitely seems to be a gap here. So while reading these articles, I said to myself – wait a minute, I know that we can help facilitate better collaboration in the workplace, as least for supply chain professionals! 18

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  • 5/12/2015 SupplierCollaborationatKinexions

    https://blog.kinaxis.com/2013/11/suppliercollaborationkinexions/ 1/8

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    Howdoyoucollaborate?Alookatsuppliercollaboration

    byNazliErdogusPublishedNovember21st,2013

    Ilovetogetmyhandsonnewdevicesandapplicationsthatcanbeusedintheworkplace.Withsomuchaccesstotechnologytodaythatallowsworkerstobeinconstantcontactwithcolleagues,youwouldthinkthatcollaborationwouldbeeasierthanever.But,recently,Ireadanarticlearguingthatthereisincreasingdemandformorefacetofacecommunicationinorganizations.Ofcourse,facetimewithcolleaguesisnotalwayspossibleforbusinessesformultiplereasons,includingtimeconstraintsandthehighcostoftravel.

    Accordingtoasurveyofover1,000U.S.employees,conductedbyKeltonGlobal,peoplewereaskedhowtheyprefertocollaborateandsurprisingly72%ofrespondentsansweredinperson,23%answeredonlineand5%answeredviaphoneorvideoconference.Inaddition,nearlytwoinfiveemployedAmericansfeelthereisnotenoughcollaborationintheirworkplace.Theredefinitelyseemstobeagaphere.Sowhilereadingthesearticles,Isaidtomyselfwaitaminute,Iknowthatwecanhelpfacilitatebettercollaborationintheworkplace,asleastforsupplychainprofessionals!

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  • 5/12/2015 SupplierCollaborationatKinexions

    https://blog.kinaxis.com/2013/11/suppliercollaborationkinexions/ 2/8

    Thisresearchtakesmetoourannualuserconference,Kinexions,whichwasheldafewweeksagoinScottsdale,Arizonawhereourcustomers,partnersandprospectsgottogethertohearaboutrecentdevelopmentsinRapidResponseandourcustomerssharedtheirstoriesofsuccessfulRapidResponsedeployments.Wealsohadsomethinguniqueatthisconference:wewereabletoshowsuppliercollaborationinRapidResponse.Thisfeatureenablesanefficientandeffectiveprocessbetweenbuyersandsuppliers.UsingRapidResponse,enterpriseshavedirectsupplierinteractionwithautomatedB2Bdataexchangesforanumberofdifferentsituations.

    Atourconference,wewereeagertopresentthepowerofsuppliercollaborationbyaddinganotherelementtoit.WeshowedanintegrateddemonstrationbetweenRapidResponseandtheGTNexusportal.Wereceivedpositiveinterestandvaluablefeedbackfromindustryanalysts,customersandprospectstellingushowpowerfulandintuitivethisapproachis.

    ThedemonstrationpointedoutacombinedsolutionusingtheRapidResponseclientandGTNexusportalwheresuppliersandbuyerssense,evaluate,decideandactuponasupplydisruption.Thisintegratedsolutiondisplaysuniquecapabilitiesincludingmultienterprisevisibility,immediatesimulationstoenactonchanges,andcoordinatedmultipartyresponses.

    TheabilitytoconnectwiththeGTNexusportalenablesthesuppliertosensetherealtimedataacrossamultienterpriselevel,feedthisupdatetoRapidResponse,andletRapidResponsedoitsmagicinreplanningandscenarioanalysis.Thescenariocomparisonusesanumberofbusinessmetricsandenablesthedecisionmakertoanalyzethecomparisononfinancialimpacts.Then,itstimeforGTNexustobefedbackwiththeanalyzeddataforaction.

    Thisinitiativeservesabroadinteractionbetweensuppliers,buyersandevenapossibleadditionaltierofsuppliersinvolvedinthesupplychain.WeknowthatlettingasupplierhaveaccesstoRapidResponsetocommittorequesteddatesandquantitiesisbeneficialtoimprovetheflexibilityofyoursupplychainandtheprofitabilityofyourenterprise.Werenowaddingsomecreamontopofit.

    So,whatsnext?Thebigthingisthatwearenotonlycollaboratingwiththesupplier,butalsolettingsupplierstosensechangesandtheopportunitytomakerespectivechanges.Withthisinmind,wecanalsosaywhatsnextcouldbepreventingdisruptionsinyoursupplychainbeforetheyhappen.Imagineaworldwhereyoucansensethedisruptioncomingbyidentifyinglimitsthroughyourconfidenceintervals,lookingatimportantmetricsthatperforma

  • 5/12/2015 SupplierCollaborationatKinexions

    https://blog.kinaxis.com/2013/11/suppliercollaborationkinexions/ 3/8

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    negativetrend,andbeabletorespondtothatasapreventiveaction.Thatdefinitelysoundslikethenextchapter.

    Itseemssafetosaythisintegrationwoulddefinitelybringmorethanenoughcollaborationinsupplychainplatformstoanswertheneedformorecollaborationacrossdifferentteams,thusenablingcompaniestodoabetterjobofprovidingapplicationsthatencouragecollaboration.

    Collaborationisimportantandwedefinitelytakeitseriously.

    Twitter 2 Facebook 0 Google+ 2 LinkedIn 14

    Salesandoperationsplanning(S&OP)SupplychaincollaborationSupplychainmanagement

    AbouttheAuthorNazliErdogusSolutionConsultant

    MoreblogpostsbyNazliErdogus

    Discussions1. NavdeepSidhuNovember22,2013at11:43am

    Ifeellikethefacetofaceinteractionsbetweensuppliershelpmitigatealotofconfusion.

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  • 5/12/2015 SupplierCollaborationatKinexions

    https://blog.kinaxis.com/2013/11/suppliercollaborationkinexions/ 4/8

    Sometimesitreallyisjusteasiertotalktosomeoneforafewminutesthangobackandforthviaemailallday.People,forthemostpart,stillliketointeractwithotherpeopleduringtheday!Andwhenyouarelookingatthesupplychainittouchessomanypartsoftheorganizationthatyouneedtomakesureeveryoneisonboard.

    2. NazliErdogusNovember22,2013at5:13pmThanksalotforyourcommentNavdeep.Agreed,facetofaceinteractionmakeslifeeasieralotoftimes.Ialsothinkthereisahumanerrorfactorinvolvedwhenitcomestosupplychainprocesses,especiallyifwearetalkingwithnumbersanddates.Makingsureeveryoneintheseprocessesareinvolvedisdefinitelycrucial!

    3. PeterWhitcombNovember26,2013at12:38amThisRapidResponsetoolsoundsreallyusefulandseemslikeitcouldmitigatealotoftheissuesassociatedwithamultisupplierrelationship.Clearlythebuyerwouldbenefitfromacentralcollaborationtoolthatprovidesinsightandtransparencyintoaparticularsupplierrelationship.However,Iwouldbecurioustoseetheadoptionratesofsuppliersinamorecompetitivecontextorindustrywherethesuppliermayretainthepowerintherelationship.Orwouldsuppliersbewillingtocollaboratewitheachotheronacertainprojectwhentheyareineffect,competitors?Inanycase,itsclearfromahumannatureperspective,thatatoolthatallowsforcollaborationacrosssupplierstorunatighterandmoreefficientsupplychain,isausefultool.Neatarticle.

    4. NazliErdogusNovember27,2013at12:21pmThanksalotforyourinterestPeter.Indeed,weareaimingtofacilitatetheinteractionbetweenthebuyerandsupplier/suppliershere.Asyoumentioned,incaseofmultiplesuppliersbeingaskedforasinglepart,it`smuchfastertofeedthemtherelevantdataasabuyerwithallthedetailsofthepurchaseorders.Yourpointinsupplierscollaboratingamongeachotheriscertainlyvalid,asmuchasthereiscompetitionitcoulddefinitelybeusedtoallparties`interest.Thanksagain.

    5. SherlleyLooDecember3,2013at6:19pmThankyouforyourarticle.Thereisnodoubtthatfacetofacecommunicationismostefficient.Notonlyistherenotadelayinrelayingamessagethroughothermediumssuchasemailbutthereisnotabarriersuchasiftherewereinconferencevideoorphone.RapidResponsesoundslikeagreattechnologythatcanmakecommunicationacrossthesupplychainsmoreefficientandeffective.Therewouldbeagreaterpowerofsuppliercollaborationandappropriateinformationcanbesenttoeachbuyerandsupplier.This

  • 5/12/2015 SupplierCollaborationatKinexions

    https://blog.kinaxis.com/2013/11/suppliercollaborationkinexions/ 5/8

    makesmethinkoftheBeerDistributiongame.However,whathappenswhenthebuyerhasmultiplesuppliersofanidenticalproductandwantsitssupplierstocompeteforitsbusiness?RapidResponseisstraightforwardifthereisaonetoonesuppliertobuyer.However,iftherearemultiplesuppliersthatabuyercanpurchasefrom,thiscomplicatesthesituation.HowcanRapidResponsemakeperformascenarioanalysisatthispoint?

    6. ChristieVowellDecember4,2013at3:17pmIreallyenjoyedthisarticle.Frompersonalexperience,Icancertainlyattesttofacetofacecommunicationbeingpreferred.Itiseasiertofosterrelationshipsandcommitmentwhenyouareabletomeetwiththeotherperson.TheuseofRapidResponseseemsinvaluabletocompanies.ThoughIdoagreethatvaryingcircumstancesmayrequiredifferentlevelsoftransparency,thereisnodoubtthattheavailabilityofcurrentandaccurateinformationthroughoutthesupplychaincanleadtosuppliersbeingabletomoreadequatelymeetdemands.Communicationbetweensuppliersandbuyersisessential,especiallyinmarketswithhighlevelsoffluctuations.IthinkRapidResponseisagreatwaytomitigatesomeoftheriskinvolvedinvolatilemarkets.

    7. NazliErdogusDecember5,2013at12:59pmThanksalotforyourinterestSherlley.HavingplayedtheBeerDistributiongamemyselfinmyundergrad,Iunderstandthereference.HereatKinaxiswerealizehowcrucialcollaborationisbetweenbuyerandsupplierIfwereusingthebeerdistributiongameasanexample,weknowthatitcouldcausemajorimplicationsrangingfrombeingunderstocktooverstock,whichwouldhavenegativeimpactsonbusiness.

    Youraisedaveryimportantpointbymentioningabuyerdealingwithmultiplesuppliers.RapidResponseusesERPasthesource,thus,anypurchaseordercomingfromthesourceisconsideredastheselectedsupplier.And,itsdefinitelypossibletohavemultiplelineordersattachedtodifferentsuppliers,whichisfedtoRapidResponse.RapidResponseallowssuppliercollaborationforeachofthoselineitems.Havingdonethisfeedfromthesource,scenarioanalysiscanbemadefortheselineitems.

    Hopethisanswersyourquestion,andthanksagainforthecomment!

    8. NazliErdogusDecember5,2013at7:53pmThanksalotforyourinterestintheblogChristie.

    Indeed,collaborationgetsharderconsideringthefactthattherearemultiplepartiesandmultiplevariablesinvolvedinsupplychains.Thekeycontinuestobeeffectivelyadapttochangingrequirementsandcollaboratewithmultipletiersinasupplychainasnecessary.HereatKinaxis,wearecontinuouslyaimingtomitigatefluctuationsthroughapplyingause

  • 5/12/2015 SupplierCollaborationatKinexions

    https://blog.kinaxis.com/2013/11/suppliercollaborationkinexions/ 6/8

    caseapproachinourdevelopmentphasestohelpsupportsupplychainsofvariousindustries,keepinginmindthatmarketsareusuallyhighlyvolatile.

    9. MikeOswaltDecember20,2013at9:44amThanksforthegoodthoughtNazli.

    Suppliercollaborationisfrequentlyusedtoday.Itmakesmewonderwhatsuppliercollaborationis?Itypicallywanttoviewitastechnologyenabledcommunicationsomethingakintoforumdiscussionswheremultipleparties(clients,suppliers,customers,buyers,engineers,logisticians,)solveproblemsrelatedtoaproduct,contract,ororder.Othershaveclearlydefinedittomenotastechnologybut,moreofawillingnessofsupplierstoworktoprovidesolutionsresolveproblemswhetheritisaccomplishedviaconference,facetoface,orotherwise.CompaniesworkingtogetherseamlesslytosolveproblemsisfraughtwithproblemsIPprotection,datasecurity,andatamostfundamentallevelwhobenefitsfromthecollaboration.Collaborationrequireseffort.Effortrequitesbudgetsandfunding.Whatsinitformecontrolscollaboration.

    Isemailthebaneofcollaboration?Howdoyouweenusersawayfromemailtoparticipateincollaborativeenvironments?

    Withoutthedirectionofsolvingabusinessproblem(closelytiedtoabusinessprocess),collaborationmorecloselyresemblescommentsonablogposting.

    LeaveaReplyName*

    Email*(willnotbepublished)

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