sun & vmware desktop training

SUN & VMware
DESKTOP TRAINING SESSION
JANUARY 29, 2009

Chris Kawalek

Matthias Mueller-Prove

Susan Giangrande

Desktop Virtualization

Sun Microsystems

Agenda: Sun Ray and VMware View

Overview of the joint solution

When to sell what

Technical integration & roadmap

Support & GTM information

Todays IT Challenges, what we are hearing from customers, design principles.

Then Chip Multi Threading value prop (overall)

Then intro the new systems

Finally, how we compete (both price/value, as well as performance).

Agenda

Overview of joint solution





Why Sun and VMware?

VMware is a leader in desktop virtualization

Sun Microsystems is a leader in thin client technology

Industry Leading Technology

Excellent WAN Performance

Sun has 10 years experience delivering desktops over the network

High performance virtualization with VMware

VMware has a feature rich VDI solution

Sun Ray thin clients are among the most secure on the market

Better Together!

High Security, Simple Management

Great Technology, Working Together

Sun x86/x64 Server

VMware ESX / vCenter

Sun Ray
Software

VMware
View Mgr

Clients

Sun x86/x64 Server


Sun VDI Software

Clients

Using Sun Ray Software and VMware View Manager

Customers Can Choose Their Deployment

Using Sun VDI Software and VMware Infrastructure 3

Like a TV, the Desktop Display
is delivered like a TV program
over the network

Select any program - Windows,
Linux or Solaris

No embedded operating system

Server-based driver architecture

No image management of device

Sun Ray Clients vs. other Thin Clients

Applications

Clients

Select Your
Desktop Channel
Like on a Television

The Thinner The Better

PC

Embedded OS thin client

Sun Ray
thin client

Lower Complexity Helps Reduce Cost

Local AppsLocal OSMemoryCPUHard Drive

Local AppsLocal OSMemoryCPU

Nothing toManage!

No Local Data, Nothing Cached

Display and manipulate sensitive data without it ever leaving the server

Data is never cached

No hard disk or addressable flash memory

No intellectual property risk if a client is lost or stolen

No local operating system, no client virus issues

No local data (corporate,

intellectual property protection)

No viruses, spyware, worms

Smart card enabled for 2-factor
authentication

Integrated VPN Cisco EzVPN or Juniper Screen OS

Security

Security is a fundamental design point for the Sun Ray Architecture.

1) No local data stored on the client, this includes any caching of content in a Citrix ICA client, web browser or media player application that may be running locally on other kinds of thin clients. This makes our architecture unique from a security perspective. Additionally, control to mass storage devices can be turned on or off centrally by the System Administrator with Sun Ray Software. This can further enhance the security of a Sun Ray client deployment.

2) With no local operating system and no local applications, the Sun Ray client device is virtually immune to client side malware (virus, spyware, worm, trojan horse) attacks. With less than 300KB of firmware not much can be compromised.

3) With the use of third party middleware, customers can leverage the smart card slot on every Sun Ray client to do two-factor authentication via smart cards to Solaris or to Windows applicaitons.

Sun Ray Software and VMware View

Sun x64/x86 Server(s)

VirtualCenter Server

VMware ESX

LDAP/AD Server

Sun x64/x86 or SPARC Server(s)

Storage

AIP

Sun x64/x86 Server

VMware View Mgr

Sun Ray
Software

RDP

ALP

Sun Ray Software 4 10/08

Rich multimedia user experience - Windows Media Player 9 and MPEG-4

Built in VPN choices Cisco EzVPN or Juniper Screen OS

In-Session Desktop resize

Remote hot-desk authentication

PC/SC lite for 2 person smart card authentication (add-on component)

Subscription or perpetual licensing

Sun Ray Thin Client Portfolio

Sun RayTM 2 Thin Client Low cost, low power, small footprintList Price $249 (US)

Sun Ray 2FS Thin ClientUltra-secure, fiber, dual-headList Price $499 (US)

Sun Ray 270Thin ClientAll-in-one client with 17 screenList Price $699 (US)

Agenda

When to sell what





Choose Your Solution

Sun x86/x64 Server


Sun Ray
Software

VMware
View Mgr

Clients

Sun x86/x64 Server


Sun VDI Software

Clients

Using Sun Ray Software and VMware View Manager

Customers Can Choose Their Deployment

Using Sun VDI Software and VMware Infrastructure 3

Choose My Solution End User

I use a Windows XP Pro or Vista desktop environment

I may also use a multi-user Windows Terminal Services, Solaris OS or Linux desktop environment

I work in the office, at home, and on the go

I need basic office productivity software (Web browser, office tools)

I need high security for my desktop sessions

I need high performance in average to below average network conditions

I like the simplicity of Sun Ray thin clients

I need to easily move my session between all of my locations and devices without installing software

My Solution: VMware VI3 & Sun VDI Software

VMware VI3 & Sun VDI Software


LDAP/AD Server

Storage


Sun VDISoftware


AIP

ALP

VMware ESX

Choose My Solution

I use a Windows XP Pro or Windows Vista desktop environment

My company wants me to use a highly secure client device

I don't want to deal with viruses on my client

I work in a remote office or at home

I need basic office productivity software (Web browser, office tools) or specific applications (i.e., call center)

I need high performance in average to below average network conditions

I like the simplicity of Sun Ray thin clients

I'd like to move my session between locations simply using my identity card

My Solution: VMware View & Sun Ray Software

VMware View & Sun Ray Software



VMware ESX

LDAP/AD Server


Storage

AIP

Sun x64/x86 Server

VMware View Manager

Sun Ray
Software

RDP

ALP

Agenda

Technical Integration & Roadmap

> Sun Ray Technology

> Sun Ray Connector for VMware View

> User Perspective

> Installation

> Roadmap





Sun Ray Technology: Getting Started

Key resources for Sun Ray installation, configuration and maintenance:

Sun Desktop infrastructure documentation:
http://tinyurl.com/ahk6no

Solaris hardware & software requirements
http://tinyurl.com/anoknx

Sun Ray Software Installation

Download Sun Ray Software, which includes Sun Ray Server Software and Sun Ray Connector for Windows OS
http://www.sun.com/software/sunray/getit.jsp

Unzip and install the Sun Ray Server Software component using utinstall, then reboot server

Unzip and install the Sun Ray Connector for Windows OS (installer)

Configure Sun Ray Server using:
/opt/SUNWut/sbin/utconfig
Reboot server

Configure Sun Ray Connector for Windows OS using:
/opt/SUNWuttsc/sbin/uttscadm -c

Configure Sun Ray network using:
/opt/SUNWut/sbin/utadm

Sun Ray Connector for VMware Virtual Desktop Manager...

...connects users of Sun Ray clients to Windows virtual machines via VMware View broker.
It provides a Sun Ray kiosk session that allows users to connect to their virtual machines.

Sun Ray Software and VMware VDI

On the Sun Ray...

...the user logs in with her Active Directory user name and password...

If she has more than 1 desktop assigned...

...she can select which desktop to use...

...and gets the Windows session on the Sun Ray client

System Requirements

Solaris 10 (x86 or SPARC)

Sun Ray Software 4.0 and above

Java 5

VMware View 3

And also VMware VDM 2.1

Installation

unzip srvdm_1.0.zip

Depending on the architecture, install the corresponding package:

For x86 :
pkgadd -d Packages/Solaris_10+/i386/

For SPARC :
pkgadd -d Packages/Solaris_10+/sparc/

Configuration (1/5)

Access Sun Ray Admin GUI

http://sunrayserver:1660

Configuration (2/5)


In Sun Ray Admin GUI go to

Advanced - Kiosk Mode

Configuration (3/5)



Edit

Select VMware Virtual Desktop Manager Session

Arguments

-s : VMware View server hostname

-https : Use SSL connection to VMware View server

-http : Do not use SSL connection to VMware View server

-p : VMware View server port number

Configuration (4/5)



Go to Advanced - System Policy

Enable Kiosk Mode for Card Users

Enable Kiosk Mode for Non-Card Users

Configuration (5/5)

In VMware View switch off tunneling

Configuration...

VDM Servers...

Edit...

Use 'Direct connection to desktop'

Some Challenges

SSL between Sun Ray Server and VMware View

Create a certificate

Install it for VMware View and Sun Ray Server

http://blogs.sun.com/acworkma/entry/how_to_setup_srvdm_and

Java 6

Java 6 will be supported in an upcoming release

Agenda

Sales & Go To Market Information





Field engagement model

Technical questions about Sun Ray or Sun VDI

Sun Ray User Group

http://www.filibeto.org/mailman/listinfo/sunray-users

Blogs at Sun

http://blogs.sun.com/thinkthin

http://blogs.sun.com/mprove

New alias available for non-technical questions for Sun

VMware field forwards questions to your internal VMware VDI SE

If the SE needs further assistance, forward to alias

Alias is staffed by Sun Sales experts, Marketing, Technical Sales Specialists, Partner Alliance team

.

Where to get more information

The Sun Partner Portal

http://www.sun.com/mysunconnection

Register for access using VMware contract number

Search on Sun Ray or Sun VDI

Product Pages

http://www.sun.com/virtualdesktop

http://www.sun.com/software/sunray

http://www.sun.com/sunray/sunray2/index.xml

http://www.sun.com/sunray/sunray2fs/index.xml

http://www.sun.com/sunray/sunray270/index.xml

Product Documentation

http://docs.sun.com

VMware Field and Partner Training

Visit the Sun Partner Portal: http://www.sun.com/mysunconnection

Login using your Sun Contract #

Launch the Learning Portal: Search by Course #, or Sun Ray, or VDI

For Sales:

SUN VDI Sales Essentials - Web-based Course, Number WZT-FS1324

SUN VDI Technical Essentials - Web-based Course, Number WZT-1325

Sun VDI Elevator Pitch - WZSW-U1-VDI. An audio file of Sun Subject Matter Expert giving the elevator pitch

Sun Sales Presentation - WZSW-U2-VDI. Audio recording, including slides

Sun Virtual Desktop Solution Calculator Tool Training - TBA

For SE's and Architects (in addition to the above courses)

Sun Technical Presentation - WZSW-U3-VDI Audio recording, including slides

Sun Ray Instructor Led Workshop - Contact your Partner Rep for details on schedule and locations for this training, or watch for announcements on the Partner Learning portal page.

Secure Global Desktop Instructor Led Workshop - SGD-2495 Offered in various locations worldwide.

VDI Instructor Led Workshop - Offered in various locations worldwide.

Support Structure

+

Sun Support

Sun Ray Software

Sun Ray Hardware

Sun VDI Software

Sun Support for VMware products

VMware VDM/View

VMware ESX/vCenter

VMware escalations sent to partner

Seeds of Genius

The improvements in SGD 4.4 are mostly contained in these 4 areas.

Pre-Sales Support

Sun Field Engineers have direct access to Support Engineers

Sun SE can open support case

Support team interfaces with Development

What's supported?

Break/fix issues

No customization

No Professional Services

+

The improvements in SGD 4.4 are mostly contained in these 4 areas.

Post-Sales Support (Perpetual License)

Post-Sales Support (Subscription)

Pre and Post-Sales
Support Call Process

One number to call in your country.

http://www.sun.com/service/contacting/solution.html

Process

Contact Support Center from URL above

Reference Sunray Software

Receive a Service Request number

Support will contact based on Support Level

+

Upcoming GTM Activities

Events:

Sun sponsoring quarterly VMware East Bay Users Group

Next User Group in Pleasanton on Feb 10 (VDI talk + demo)

Demand Generation:

Joint Customer Webinar on Feb 18 (VDI and WAN security)

Joint Customer Podcast (deep dive follow-up to Webinar)

Joint Collateral:

Co-Branded Case Study: Banca Monte dei Paschi di Siena

PR:

Sun quote in VMware View Open Client release

Sun announcement of VMware View support in February

What does the solution cost?

Spreadsheet with Sun Ray part numbers & pricing is available at the Sun Partner Portal: http://www.sun.com/mysunconnection

Q & A

Please type your questions into the chat area and direct them to Host & Presenter.

SUN & VMware
DESKTOP TRAINING SESSION
JANUARY 29, 2009

Chris Kawalek

Matthias Mueller-Prove

Susan Giangrande

[email protected]

Sun Microsystems, Inc.

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Sun Microsystems Internal Use Only

Confidential

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20092010Q1Q2Q3Q4Q1Q2

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1/30/09

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Option #2: Sun Ray Software SubscriptionPremium Service PlanStandard Service Plan

Solaris Releases

On-Demand Software Updates

Sun Alerts & Notifications

Telephone and Online Techical Support24 x 7 Live call transfer for Priority 1 calls12 x 5 local business hours, 4 hour response

Knowledgebase Access

One-Stop Interoperability AssistanceNot Included

Service plans are per concurrent user per year. Availability of specific features, coverage hours and response times may vary by location or product, or service level. Other limitations apply. For full detail coverage, visit sun.com/servicelist. Response times are determined by customer-designated priority.

???Page ??? (???)01/28/2009, 18:49:50Page / Sun Ray HardwareDescriptionPart NumberPrice

Sun Ray 2 thin clientSun Ray 2 client, 1600x1200 max resolution, 2 USB ports, 1 serial port, RoHS-6 compliant. Type 7 USB country kit not included.NTC-10Z-00$249.00

Sun Ray 2FS thin clientSun Ray 2FS client, 1920x1200 max resolution, 2 DVI ports for native dual head configuration (similar to Xinerama), one 100Base-FX fiber optic port, 3 USB ports, 1 serial port, RoHS-6 compliant. Type 7 USB country kit not included.NTC-15Z-00$499.00

Sun Ray 270 thin clientSun Ray 270 client, 4 USB ports, 2 serial ports, 17 inch flat screen monitor, 1280x1024 max resolution, RoHS-6 compliant, Type 7 USB country kit not included.NTC-20Z-00$699.00

Sun Ray SoftwareDescriptionPart NumberPrice

Sun Ray Software 4 10/08 (perpetual license)Sun Ray Software 4 10/08 Right to Use License. Priced per a single concurrent user on any combination of servers, any OS. No media, no support. Invoice only.CECI9-430-992S$100.00

Sun Ray Software 4 10/08 (subscription)Sun Ray Software subscription. 1 year premium support and entitlement. Tier 1: 1-999 concurrent users. Allows any combination of servers, any OS. No media. Invoice only.CECI9-SOP-1999$41.50/year

Sun Ray Software 4 10/08 (subscription)Sun Ray Software subscription. 1 year premium support and entitlement. Tier 2: 1,000+ concurrent users. Allows any combination of servers, any OS. No media. Invoice only.CECI9-SOP-2999$37.50/year

...See full spreadsheet for more

???Angela Carducci/Nicola SessionsPage January 29, 2009??? (???)01/28/2009, 18:49:50Page / Sun Ray Software Perpetual License & Service PlanPremium Service PlanStandard Service PlanBasic Service Plan

Online & Telephone Technical Support24/7 Immediate assistance12/5 Four hour responseNot Included

Sun VIP Interop SupportNot Included

Knowledgebase Access

Software Releases and Updates

Sun Alerts & Notifications

Availability of level of service, specific features, coverage hours, and response times may vary by location or product. Other limitations may apply. Response times are determined by customer-defined priority. Response times shown are for service requests designated by customer as "Priority 1."

???Page ??? (???)01/28/2009, 18:19:54Page /