summer 2014 newsletter
DESCRIPTION
Our 2014 Summer Newsletter is here!TRANSCRIPT
Summer 2014
Giving a break to those who need it most
Photography: www.philashley.com
Welcome to the Summer 2014 edition of the Surrey Crossroads newsletter. This is my second chance to write to you, I have now been in post as CEO for nearly 6 months and the time has certainly flown by very quickly. The last year has been a period of great change for Crossroads. Following the merger of the six Crossroads schemes staff now work from our three office bases
in the North, West and East of Surrey. We are really beginning to work as one organisation. In May we will have our first ‘all staff’ meeting. With over 200 staff it has been a challenge to find a suitable affordable venue. But I am pleased to say that Friends Life in Dorking has agreed to host our event where we will share good practice and identify our priorities to support more Surrey Carers in the coming year. Over the last few months in parts of Surrey we have been severely affected by adverse weather conditions, interrupting not only our office operations in Guildford but also with flooding impacting on some of our staff and service users. This has put our business continuity plan to the test but I am pleased to say that thanks to our dedicated and flexible staff we have been able to continue to deliver our services with very little disruption. Throughout the coming year we will continue to strive to offer support to more Carers throughout Surrey and also increase the number of our Carer Support Workers. As the days lengthen and Summer appears Crossroads Care Surrey is looking forward to continuing to provide the best range of services possible for our service users.
Christine Cleveland Chief Executive Officer
A greeting from our CEO
West North East
1st Floor Suite, Park Barn Centre Room 255 Oxted Community Hall Park Barn Drive Spelthorne Borough Council Church Lane Guildford Knowle Green, Staines Oxted GU2 8EN TW18 1XB RH8 9NB T: 01483 447770 / 01483 447772 T: 01784 446294 / 01784 448578 T: 01883 714641 / 01883 732284 E: [email protected] E: [email protected] E: [email protected]
Our three locations
Talk to Crossroads Care Surrey on Facebook & Twitter
Over the past year we have incorporated the use of social media into our communication strategy. We regularly use Facebook and Twitter to promote new services, upcoming events and share our latest information. We encourage all of our staff, supporters and Carers to follow us on Twitter and like us on Facebook to become part of our online community. Our twitter account is @crossroadsurrey and you can like our facebook page by typing Crossroads Care Surrey into the facebook search bar and clicking like.
Who are Crossroads Care Surrey? Crossroads Care Surrey is a leading, registered Charity providing vital respite breaks to unpaid Carers in the county. Our core purpose is to improve the quality of life of unpaid Carers and the people for whom they care. We provide highly trained Carer Support Workers to take over a Carer’s responsibilities for a few hours each week. This time away from their caring responsibility contributes to the Carer’s physical and mental well-being, enabling them to have some time to themselves, to meet with friends, participate in leisure activities, go shopping or simply relax. The key factor is that they can spend their time with complete peace of mind, knowing that their Crossroads Carer Support Worker is a qualified professional working to a detailed care plan.
Our Services Our core service:
We are able to offer Carers 3 FREE hours each week, of one to one home based care, which is funded by Surrey County Council and voluntary income. There is a waiting list for this service but we are able to offer Carers additional purchased hours. We are committed to sending the same Carer Support Worker (CSW) to each visit, providing continuity of care and emotional support. We are proud to say that over 50% of our CSWs have worked with us for over 10 years .
Crossroads Clubs:
We offer all those we care for the option to attend a variety of Clubs; Social Clubs, Befriending Groups for children and young adults, Care Cafés for Carers and people with dementia, and Saturday Clubs for children and young people with disabilities and complex care needs. For a full listing of the Clubs in your area please look under the location nearest you.
How we make a difference
End of life Service:
In partnership with the NHS, this free Crossroads Care Surrey-wide service provides individually tailored support to Carers and people affected by life limiting illnesses at home during their last 12 months of life. A palliative care-trained Carer Support Worker will take over the
caring role to give the unpaid Carer regular breaks. Our End of Life Carers Support Service, makes it possible for the family to make the most appropriate choice suited to their circumstances. The support provided is unlimited and available 24 hours a day if needed.
Care Packages:
We can offer Carers a variety of self funded Care Packages at affordable rates. To find out more about our Care Packages please turn over to the next page. To book or discuss our Care Packages further please contact a Care Co-ordinator at the location nearest to you.
Who can refer? Referrals can come from the Carers themselves, their friends and family, Social Workers or healthcare professionals. Crossroads Care Surrey is now part of the NHS England’s GP Carers Prescription Service which allows GP’s to refer Carers straight to Crossroads Care Surrey at a click of a button. Crossroads Care Surrey is committed to supporting as many unpaid Carers as possible and we welcome all new referrals. For more information about Crossroads Care Surrey please contact us on 01483 447770, or [email protected]
www.crossroadscaresurrey.org.uk
Flexible, affordable Breaks We can now offer you extended respite breaks to give you a day or an evening away from your caring responsibilities in
a block of:
3 Hours – At a time that suits you to allow you the flexible short break that you need. 10 Hours – This gives you the option of day, sleeping or waking night respite care. 24 Hours – This includes 24 hours sleeping or waking care. 48 Hours – This allows you to have a weekend away, safe in the knowledge that the person you care for is receiving the highest standard of care. Our overnight packages provide the option of waking nights, where our CSW will not go to bed at all, or sleeping nights where a bed is available for our CSW. All of our Care Packages are flexible and can be tailored around you and the specific needs of the person for whom you care. Many Carers struggle on without help until they reach breaking point, yet is important that as a Carer your own health and well being is maintained so that you can continue to care. Don’t delay, contact your local Care Co-ordinator to make a referral, discuss your requirements, or ask for a price list. Our offices are open Monday—Friday 9.00 am—5.00 pm. Different rates apply for weekends (Friday, Saturday & Sunday) and bank holidays.
Give yourself a break
Vision and Values
William, who is the main Carer for his 66 year old wife Mary, has high levels of stress. Mary has epilepsy, stroke, impaired balance, impaired vision, Multiple Sclerosis and memory loss. William has a franchise enterprise with staff depending on him to continue with his business and not retire. Crossroads Care Surrey visits at least 4 times each week. The family receives 3 weekly complimentary hours and William pays for all other sessions. His daughter, who has two small children, is also a part time Carer for her Mum between working as a secretary in her father’s business. The same fully trained Carer Support Workers go into their house each week. They administer epilepsy medication if required; provide personal care (toileting) if needed, make meals (getting Mary to help as much as possible) so her husband has a hot meal when he gets home from work. Mary goes out in the Carer Support Worker’s cars which she thoroughly enjoys. William comments, “My daughter and I have complete confidence in Crossroads. We have peace of mind knowing that Mary is having a nice time in our absence. We can relax as we are assured that she is well looked after.”
What would we do without Crossroads
Carers Week 2014
Crossroads Care Surrey is lucky enough to regularly receive
discounted tickets for shows at the New Victoria Theatre in
Woking. If you would like to register your details to receive news
of these fantastic offers please contact Bridie Collins on 01483
447787 or email [email protected]
New Victoria Theatre, Woking
Crossroads Compliance
Crossroads Care Surrey excellence is achieved
by our dedicated team of Carer Support
Workers who understand the needs of Carers,
and the people for whom they care. As an
organisation, we are proud to be compliant with
the Care Quality Commission. We have
received a level 3 CROQUET recognition (Crossroads National own
measuring standard) and our Children’s Clubs are compliant with Ofsted.
Crossroads Care Surrey is recruiting! We are looking to recruit Carer Support Workers (CSW’s) in all three of our locations. These positions involve providing one on one compassionate care to a person in their own home. CSW’s are paid at competitive rates, given extensive training and receive great benefits such as paid mileage. All of our CSW’s must have their own means of transport and offers of employment are subject to an enhanced DBS check. We are also recruiting Playworkers at our Saturday Clubs, which are run for children and young people with disabilities. All Playworkers are given ample training and this role would suit someone who has experience of working with children, is energetic and enjoys working as part of a team. If you are a caring individual, over the age of 18, and want a career that gives you the opportunity to make a real difference to people’s lives visit www.crossroadscaresurrey.org.uk and click on ‘jobs’ to download a recruitment pack.
Crossroads needs you!
Pictured above: A Crossroads Playworker and child at our Walton Children's Saturday Social Club enjoying pancake making.
Crossroads Care Surrey has been
fortunate enough to gain support
from 11 Waitrose stores throughout
Surrey as part of their Community
Matters Scheme.
We have so far received a total of
£3057 and still have many more
cheques to collect. This is a fantastic
achievement and we thank Waitrose
for their support.
Waitrose Community Matters
Pictured above Sheila Hargreave (Fundraising Assistant and Ann White (Care Co-ordinator) receiving a cheque for £616 from the staff at the Waitrose store in Goldsworth Park.
We would like to say thank you to the Yorkshire Building Society for supporting us with a donation of £300. This donation resulted from their Charity Choice Campaign, where over a two week period members of the Society and the general public were invited to vote for their preferred local Charity. We were one of three local Charities chosen and received the second highest amount of votes. The donation of £300, will go towards helping more Carers in the East Surrey area and we are truly grateful for the Yorkshire Building Society’s support.
Yorkshire Building Society Charitable Foundation
Pictured above Crossroads CEO Christine Cleveland, collecting a cheque for £300 from the Yorkshire Building Society Charitable Foundation alongside two other Charities that also received donations from the Foundation.
East Surrey
Address: Oxted Community Hall, Church Lane, Oxted RH8 9NB Telephone: 01883 714641 Out of hours telephone: 07770 742377 Office hours: 9.00am-5.00pm (Monday to Friday) Care Co-ordinators: Penny Burns & Caroline Wilson Email: [email protected]
Mid Surrey
Address: Oxted Community Hall, Church Lane, Oxted RH8 9NB Telephone: 01883 732284 Out of hours telephone: 07770 742377 Office hours: 9.00am-5.00pm (Monday to Friday) Care Co-ordinator: Sarah Watts Email: [email protected]
East Location - East & Mid Surrey
Farewell to Helen Harman After 27 years of service the Crossroads team are sad to say goodbye to East Surrey’s Club Co-ordinator Helen Harman who is leaving Crossroads. We wish her the best of luck in the future and thank her for the fantastic work she has done supporting adults in East Surrey.
Mole Valley Stroke Club: run by Carers Support
Held every Wednesday in various locations This Club aims to provide individuals who have been affected by strokes with the opportunity to meet others, try new activities which are adapted for people who have been affected by a stroke, develop their own interests and work together to overcome obstacles. This Club also aims to give Carers the opportunity to meet and chat over a cup of coffee, join in with activities and have some free time. Termly fees are £10.00 and meetings at North Holmwood Village Hall will cost £2.50 to include refreshments.
For further information contact: Jacqui Hiscocks 07733 485124 [email protected] or; Anne Grabaskey 01372 453947 [email protected]
We would like to say a heartfelt thank you to the family of the late Mrs Peggy Young who so thoughtfully chose Crossroads Care Surrey to be the beneficiary of the In Memoriam funeral donations. We received donations of over £1,000 in her memory for which we are truly grateful. Crossroads Care Surrey cared for Mrs Young for many years and she will be sadly missed by the Crossroads team. Our thoughts go out to her family and friends at this sad time but hope that they will find some comfort that their generosity will allow more Carers in East Surrey to have the breaks that they deserve.
In memorial to Peggy Young
Varying Disabilities
Farleigh Hall Club: Wednesdays. 11.00am - 3.30pm, Warlingham
Reigate Club: Mondays.11.00am - 3.30pm, Reigate
Chatter Club: Fridays. 11.00am - 3.30pm, Warlingham
Gentlemen’s Club: Mondays.11.00am - 3.00pm, Oxted
Ladies’ Club: Mondays.11.00am - 3.00pm, Oxted
Dementia
Memory Club: Saturdays. 10.30am - 4.00pm, Bletchingley
Befriending Groups
For various physical and/or learning disabilities including autism
and autism spectrum disorders.
Group 1: Children aged 13-18 Group 2: Young adults aged 18-25
The emphasis is on young people participating in group social
activities which give them the opportunity to make choices, become more independent and have fun.
For further information on any of the above clubs please contact our East Location Office on 01883 714641
East Location Clubs
Donations to the Children’s Clubs
We are extremely grateful to a generous family, whose child regularly attends the Walton on Thames Club for making a recent donation to support the Saturday Children’s Clubs. The money will fund the new storage facility and the cost of new equipment at our Outings Club in Walton on Thames. The family commented that, ‘the Saturday Club makes such a difference to our child and us as a family and we are delighted that the donation is being spent on equipment for the outings Club’.
In memorial to Martin Denis Patrick
We have received a number of generous donations in memory of the late Martin Dennis Patrick who sadly passed away earlier this year. Martin helped out at the Farleigh Hall Club in Warlingham, cooking fantastic lunches for everyone who attended. Martin was a much loved member of the Crossroads team and any donations in his memory will go towards the purchase of new equipment at the Farleigh Hall Club.
Pictured above: Lunch at the Farleigh Hall Club in Warlingham.
Pictured above: Children at the Walton Club enjoying playing on the outdoor equipment.
Crossroads Care Surrey AGM 2014
Anyone who is a member of Crossroads Care Surrey is invited to our Annual General Meeting which will be held at Cobham Village Hall at 10 am on Wednesday, 29th October 2014. The morning will consist of the directors and treasurers report, presentations by various members of the Crossroads team, refreshments and a buffet lunch. Please contact Bridie Collins on 01483 447787 if you would like to attend.
Leatherhead:
Saturdays. 11.00am - 4.00pm
Walton on Thames:
Saturdays. 10.00am - 4.00pm
Our children’s clubs are for children and young people with varying
disabilities and provide a stimulating, interactive day with a range
activities on offer such as baking, playing games, using the sensory room
and playing on the equipment outside. Thanks to support from Walton
Charity we have now launched an Outings Club which runs weekly on a
Saturday at 10am from Burview Hall, Walton on Thames.
All of our Clubs are managed by qualified Team Leaders and trained
Carer Support Workers.
If you would like to make a referral to any of the Saturday Children’s
Clubs please contact the Children’s Clubs Manager, Louise Walmsley, on
07779 976184 or email [email protected]
We currently have Playworker vacancies at our Children’s Clubs. If you
would like to apply for one of these positions please go to
www.crossroadscaresurrey.org.uk and click on the ‘jobs’ page to
download an application pack.
Congratulations to our Children's Club Manager
Congratulations to our Children’s Club Manager, Louise Walmsley who graduated from Guildford College in November after spending two years studying a Crossroads funded course. Louise graduated with a Level 5 Diploma in Leadership for Health and Social Care and Young People's Services - Residential Management Services.
Saturday Children’s Clubs
Crossroads Care Surrey launch new Saturday Outings Club
Thanks to the support of Walton on Thames Charity, Crossroads Care Surrey has been fortunate to fund an Outings Club. This gives six to eight young people, with varying disabilities the opportunity to enjoy an activity in the community whilst being cared for on a one to one basis by a Play Worker and a Team Leader. The first outing started on Saturday 25th January 2014 which was bowling at Guildford Spectrum. We have since then taken six young adults every Saturday either to the cinema or bowling. The mini bus sets off from the meeting point at Burview Hall in Walton on Thames, at around 10am. On arrival the young people get really excited and can't wait to get on the mini bus. On route to the venue they sing songs and once they arrive they all have a game of bowling or sit down and watch a film at the cinema. After this is over they then all go for a drink and a snack at a restaurant. The Team Leader and Play Workers then take the young people back to Burview Hall where they are then picked up by their parents/Carers. From the beginning of April a new rota of outings will be set and these will include; Laser Quest, Swimming at Coral Reef and trips to; Bocketts Farm, Bookham, Horton Hobble Farm and Epsom.
Pictured above: The Walton on Thames Children’s Saturday club
enjoying their fist outing.
Introducing Saturday Outings Club
Supported by Walton on Thames Charity
Address: Room 255, Community Link, Knowle Green, Staines, Middlesex TW18 1XB Office hours: 9.00am-5.00pm (Monday to Friday) Telephone: 01784 448578 Out of hours telephone: 07784 938697 Care Co-ordinator: Benny Todd Email: [email protected]
Address: Room 255, Community Link, Knowle Green, Staines, Middlesex TW18 1XB Telephone: 01784 446294 Out of hours telephone: 07784 938697 Office hours: 9.00am-5.00pm (Monday to Friday) Care Co-ordinators: Jill Burdett and Tina Smith Email: [email protected]
North Location - Elmbridge and Spelthorne
Spelthorne
Elmbridge
The Crossroads team would like to congratulate our Elmbridge Care Co-ordinator Heide Lauterbach and her husband Matt on the arrival of their first daughter Elli. Elli was born on the 7th November 2013. She is happy, healthy and growing fast!
Congratulations!
Adults Shepperton (Greeno Centre):
Mondays 1.30pm-4.30pm, Wednesday 1.00-4.00pm, Thursdays 1.30pm-4.30pm and Saturdays 10.00-3.00pm
(For Adults with all disabilities)
Dementia Care Café: First Friday of each month 2.00pm-6.45pm
(In partnership with Elmbridge and Spelthorne Alzheimer's’ Group)
Children with disabilities After School Club:
Term time only, weekly 3.30pm-5.30pm
We have had a great response to our Clubs. The Carers have
commented how much they enjoy their time out and are happy to leave their loved ones. The clients enjoy a variety of crafts and other activities
within the Club and look forward to coming back every week.
For more information on these Clubs please contact Jill Burdett in the Spelthorne office on 01784 446294.
North Location Social Clubs
It’s that time of year again to renew your membership!
Please join us and help support our work by becoming a member. An annual subscription of £20 will enable you to attend and vote at our Annual General Meeting and receive our bi annual newsletter. If you would like to become a member of Crossroads Care Surrey please fill in the enclosed form and send it with a £20 cheque made payable to Surrey Crossroads to: Sheila Hargreave, Crossroads Care Surrey, 1st Floor Suite, Park Barn Centre, Park Barn Drive, Guildford, GU2 8EN.
Woking and Surrey Heath
Address: 1
st Floor Suite, Park Barn Centre, Park Barn Drive,
Guildford GU2 8EN Telephone: 01483 447772 Out of hours telephone: 07914 186162 Office hours: 9.00am-5.00pm (Monday to Friday) Care Co-ordinators: Annetta Green and Ann White. Email: [email protected]
Guildford & Waverley
Address: 1st Floor Suite, Park Barn Centre, Park Barn Drive,
Guildford GU2 8EN Telephone: 01483 447771 Out of hours telephone: 07473470253 Office hours: 9.00am-5.00pm (Monday to Friday) Care Co-ordinators: Jan Sloan and Lorraine Winstanley. Email: [email protected]
West Location - Guildford & Waverley Woking & Surrey Heath
Donation of £2k from parent Woking Borough Council
We are extremely grateful to Woking Borough Council for continuing to support us in 2014. Their generous grant enables us to support Carers throughout the Woking & Surrey Heath area. We also received funding earlier in the year from the Mamie Mollan Community Fund and the Baker Family Fund which will allow us to provide respite breaks for more Carers in the Woking area in 2014.
Adults: general health needs, 1st stage dementia
Saturday Social Club: 1st Saturday of the month. 10.00am - 3.00pm. Guildford
Adults: with dementia and their carers
Care Café: 2nd Friday of the month. 12.00pm - 2.00pm. Guildford
For further information please contact the Guildford office on
01483 447771 or email:- [email protected]
New for 2014: Pyrford Social Club
Thanks to a generous legacy from a former client in the West Location we have been able to open a new Club for adults with
disabilities in Pyrford, Woking.
This Club launched in March 2014 and is being held at The Church Of The Good Shepherd every Monday between 11am– 3pm.
The Pyrford Club is run by a dedicated team of Carer Support Workers
and Volunteers. The programme consists of stimulating activities followed by a hot lunch and there is a charge of £18 per session.
We currently have spaces available to attend the Pyrford Social
Club. For further information please contact Jean Dyer (Club Leader) on 07884 958118.
West Location Social Clubs
Donation of £2k from parent
Thanks to the support of Community Foundation for Surrey, Crossroads
has received funding from a generous donor that will enable us to
purchase 15 ipads to make the way we work more efficient .
This will mean that our Care Co-ordinators will be
able to write up Care Plans, freeing up their time so
they are able to assess more clients who are currently
on our waiting list.
From the 22nd –28th February 2014 Dementia Friendly Surrey hosted Guildford’s Dementia Awareness Week. This week was supported by Crossroads Care Surrey. It was a chance for our organisation, along with other voluntary bodies and local authorities, to raise awareness of those living with dementia and signpost them and their Carers to local dementia services.
A drop in hub was opened for the week on Guildford’s Swan Lane. This was used as a place for the public to go to find out more about dementia, their local support services and how they could help make Guildford more dementia friendly. The hub was opened by The Worshipful Mayor of Guildford Councillor Diana Lockyer Nibbs and was attended everyday by a variety of local dementia services. The week also included dementia workshops, Health Checks given for free in Guildford’s Boots store and an exercise session led by Spirit Health Club.
Smarter working for Crossroads
Dementia Friendly Week 2014
Photographed above in the drop in hub (from left to right): Councillor Diana Lockyer Nibbs with Crossroads Marketing & Fundraising Manager Val Levy and the Mayor’s escort.
Have a Cuppa & Cupcake 4 Crossroads
This year it’s Carers Week from the
9-15th June 2014!
Crossroads Care Surrey will be raising awareness of unpaid Carers and
the services available to them throughout National Carers Week. As
part of our Campaign we are encouraging everyone to hold their own
Cuppa & Cupcake for Crossroads tea party.
We are suggesting people ask for a minimum £5 donation to attend
their party and that you take lots of photographs of your event to send to
us along with the money you have raised!
Alternatively you can make your donation through the
link at www.crossroadscaresurrey.org.uk
We will also be hosting our own Cuppa & Cupcake tea parties in each
of our three locations where we will be inviting our
Carers and the person for whom they care to come along to have tea
and cake with members of the Crossroads team!
If you are interested in hosting a Cuppa & Cupcake tea party or would
like to attend one of the parties we will be hosting across Surrey
between 9—15th June, please contact Sheila Hargreave for more
information on 01483 447788
You can also go to www.crossroadscaresurrey.org.uk to download your
very own Cuppa & Cupcake fundraising pack.
Action for Carers Carers Week 2014
Woking Bikeathon: Sunday 11th May
The Woking Bikeathon is organised by The Woking Rotary Club and is a fun ride for the benefit of their chosen charities. We are proud to be one of the chosen charities for this year's Woking Bikeathon alongside; The Woking and Sam Beare Hospices, The White Lodge Centre, Woking Mayors Charities Kent, Surrey & Sussex Air Ambulance and other Woking Rotary Club Charities. This year the Bikeathon will be offering two routes which have been carefully planned, are well signed and have marshals along the route and at every checkpoint. The Bikeathon will begin at 10.00 am and there is an additional event for children called "The Woking Rotary Kids Bikeathon" which takes place on the same day. For more information or to book your place visit: www.wokingbikeathon.co.uk or telephone 01483 762832.
British 10k London Run: Sunday 13th July We have 8 runners raising money for Crossroads Care Surrey in the British 10k London Run on Sunday 13th July 2014. This race is staged on the world’s greatest road route past some of London’s most iconic buildings, so why not come along for a family day out and support our team of runners. For more information on both of these events please contact Sheila Hargreave on [email protected] or 01483 447788.
Upcoming events for 2014
Become a member
Crossroads Care Surrey is grateful for all donations given in memory of a loved one. As a charity we depend on grants and voluntary income to help support Carers in the county. Donations allow us to provide vital respite breaks to more Carers and their families in Surrey! For further information on leaving a legacy please contact: Sheila Hargreave on 01483 447788.
Legacies in memory
Crossroads Care Surrey is a member of Carers Trust - a charity which was
formed by the merger of The Princess Royal Trust for Carers and
Crossroads Care in April 2012.
Carers Trust works to improve support, services
and recognition for anyone living with the
challenges of unpaid caring. They work with their
Network Partners, to ensure that information,
advice and practical support is available to all
Carers across the UK.
We are also network partners with Action for Carers
Surrey which is a charity led by Carers, with the main
aim of raising awareness of Carers’ needs in the county.
They work in partnership with statutory services such
as health and social care teams to promote how best
they can serve Carers within Surrey.
To find the contact details of both of these
organisations please turn over to our list of ‘useful contacts’.
Our Network Partners
www.actionforcarers.org.uk 01483 302748
Age UK Surrey www.ageuk.org.uk/surrey 01483 503414
Macmillan Cancer Support www.macmillan.org.uk 0808 808 00 00
Carer Support Surrey www.surreycc.gov.uk/social-care-and-health/information-for-carers/carer-support
0808 802 0202
Carers Trust www.carers.org 0844 800 4361
The Silver Line www.thesilverline.org.uk 0800 4 70 80 90
Disability Alliance UK www.disabilityalliance.org 0207 2478776
Citizens Advice Surrey citizensadvicesurrey.org.uk [email protected]
SILC (Surrey Independent Living Council)
www.surreyilc.org.uk 01483 458111
White Lodge Centre www.whitelodgecentre.co.uk 01932 567131
British Red Cross www.redcross.org.uk 020 7562 2050
NHS Health Line 111
Surrey Association for Visual Impairment (SAVI)
www.surreywebsight.org.uk 01372 377701
Adult Social Care: www.surreycc.gov.uk/your-council/council-services/adult-social-care-service
0300 200 1005 (8am-6pm weekdays)
SID (Social Information on Disability)
www.asksid.org.uk 01372 372888
Disability Holidays Guide Ltd
www.disabilityholidaysguide.com 0845 2269 109
Giving a break to those who need it most Charity Registration Number 1125048. Surrey Crossroads is a company limited
by guarantee registered in England & Wales Number 06303805.
www.crossroadscaresurrey.org.uk
Useful Contacts