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S UMMARY O F BENEF IT S Membership of the Orchid Gold entitles the cardholder to the following benefits at any restaurants of The Orchid Mumbai. Discounts on Food

1. 50% discount when 2 persons dine. 2. 33% discount when 3 persons dine. 3. 25% discount when 4 persons dine. 4. 20% discount when 5 & a maximum of 15 persons dine on a table. 5. 20% discount when the guest dines alone.

Other Discounts and Benefits

1. 20% on Beverages (alcoholic & non alcoholic) 2. 20% discount on Pastry Shop purchases. Happy Hours discount of 50% after 8 pm 3. 20% discount on take away orders. 4. 20% on room service orders (private dining)

Happy Hours for Members

All outlets 4:30 PM to 8:30 PM – Buy One, Get One Free (Same Beverage) Members’ Day

Members Day: Flat 50% discount on Tuesdays on Food for a maximum of 15 people

Special Offer at Fort Jadhav Gadh

20% discount on food and beverages

GIFT CERTIFICATES (Seventeen High Value Certificates)

The Orchid, Mumbai

• COMPLIMENTARY NIGHT STAY - One (1) Certificate entitling the member to a ‘complimentary night stay’ (room only) in a Deluxe room. Subject to availability (Transferable, Room only Basis)

• UPGRADE - Two (2) Certificates for Upgrade to the Next Category - provided a deluxe room or above is bought on ‘Best Available Rates’. This certificate is applicable for two nights. Transferable.

• BUY ONE NIGHT GET ONE NIGHT FREE – Two (2) Certificates. The second night complimentary is applicable provided the first night is bought for a deluxe room or above on ‘Best Available Rates’ Accommodation is subject to room allocation availability and with prior reservations.

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• WEEK END OFFERS - Two (2) Certificates - Buy a room @ Rs. 5000 plus taxes - valid for Fridays/ Saturday check-in only. Transferable. Applicable for a deluxe room on double occupancy, on Room-only basis. Extras must be settled at the time of check out

• COMPLIMENTRY CAKE- One (1) celebration Certificate entitling the bearer to a complimentary cake of the day celebrating their birthday with at least one guest at any restaurant. Only one certificate can be used per visit/per table. Cake booking must be given 48 hours in advance. Not Transferable.

• COMPLIMENTARY TAKE AWAY CAKE -One (1) certificate entitling the Bearer to enjoy a complimentary cake (1 kg) Cake booking must be given 48 hours in advance.

• LUNCHEON AT SOUTH OF VINDHIYAS - Two (2) certificates - entitling the member to a 50% discount on the food bill and 20% on beverages (While Minimum 6 and maximum 10 people at the table, applicable for Lunch)

• COMPLIMENTARY WINE - Two (2) Certificates entitling the bearer to Two (2) glasses of house wine while with at least one guest at any restaurant. Not Transferable. Only one certificate can be used per visit/per table. Certificate applicable only while dining.

• COMPLIMENTARY DESSERTS - One (1) Certificate offering Two Desserts. Certificate applicable while dining and with a minimum two main courses ordered. Dessert choice is subject to standard outlet menus and availability. Transferable.

• COMPLIMENTARY BUFFET- One (1) Certificate – Valid for two persons. Not applicable for Mid Night Buffet. In case of more than 2 people on the same table, food discounts are calculated on total number of people on the table. (Valid from Monday to Friday, not applicable for Midnight Buffet)

Fort Jadhav Gadh

• COMPLIMENTARY NIGHT STAY - One (1) Certificate entitling the member to a ‘complimentary one night stay’ at Fort Jadhav Gadh (Transferable, Room only Basis, can be utilized at The Orchid Mumbai after paying a difference of Rs.4000 all inclusive).

• DISCOUNT ON ROOM - One (1) Certificate entitling the member to a 50% discount on extended room stay or on next visit to Fort Jadhav Gadh. Transferable.

Member Services : Tel + 91 22 6156 1800, 6156 1801 | Email contactus@orchidgold.in | Address: Nehru Road, Adjacent to Domestic Airport, Vile Parle East, Mumbai

400099

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TERMS AND CONDITIONS

MEMBERSHIP 1. The Membership term (validity period) is 12 calendar months from the date of issuance of the

Membership. 2. The Membership Card is not transferable and can be used by the Member only. 3. The total amount of the Membership fee will be refunded provided the Membership has not been used

and the refund is requested by the Member within 15 days of acceptance of Membership. The refund will only be actioned after the receipt of the Membership Card, all the certificates and a written cancellation request.

4. In the event that the Membership Card or the certificates are lost, these cannot be replaced or the money refunded.

5. Fraud or abuse concerning the program Membership is subject to appropriate administrative and / or legal action by the Hotel, including termination of the Membership.

DINING AND ACCOMODATION 1. Presentation of the Program Membership Card is imperative for availing the discounts and benefits. Only

one Card may be presented per table / per visit. 2. Discounts are not applicable on room service (in-room dining) and banquets. 3. Discounts cannot be given in conjunction with any other special promotion / discount program. 4. The value of the specific discount shall not include central, state, local taxes, off-premise or room service

orders. 5. Children above 5 years of age are included in the total guest count for the purpose of calculating

discounts. 6. All reservations are subject to allocation availability. Room reservations must be made directly with the

Orchid Gold Members’ Help Desk. Any bookings made through Travel Agents, Corporations or direct with the Hotel are NOT eligible for reservations or discounts under this program. Room reservations under this Program are non commissionable. Amendments/cancellations of Room reservations must be made with a 72 hour prior notice or else the certificate will be taken as used.

GIFT CERTIFICATES 1. All certificates enclosed are for one time usage only, must be surrendered at the time of arrival; have to be

utilized in full and cannot be exchanged for cash or any other services. 2. The benefits as given in the gift certificates are accompanied by the terms and conditions given on the face

or on the reverse of the certificate. These are valid strictly as indicated, and cannot be extended or re-validated.

3. Certificates have no cash value and cannot be traded. 4. Members cannot use two (2) food and beverage certificates together. PRIVACY POLICY 1. With the acceptance of the Orchid Gold Membership, a Member agrees that they can be contacted to

receive information about the program benefits, special offers and new developments via phone, email or letters.

2. The Orchid Gold program is operated by TLC Relationship Management Pvt. Ltd. (TLC). TLC will have access to your personal information which may be shared with the Kamat group of Hotels and its partners under strict privacy control. If your personal information is not provided, it may not be possible to manage your Membership effectively or at all.

3. For more information about your privacy, please contact the Privacy Officer: P.O. Box 3640, New Delhi – 110024, India.

4. Membership to this program and the Members thereof are governed by our privacy policy available at www.privacypolicy.co.in

ORCHID GOLD MEMBER SERVICES – +91 22 6156 1800/6156 1801