success stories layout low res stories 2017.pdf · ~ the product lacked the haccp (hazard analysis...

As I travel throughout the country engaging with different external stakeholders, I am repeatedly asked about “how exactly does Seda assist entrepreneurs and cooperatives at Seda branches across the country and what the impact of Seda’s support is?”. To answer this question comprehensively, we decided to put together this booklet featuring a sample of cooperatives and small enterprises who have been assisted by Seda giving them a medium to directly share with the public how Seda has assisted them. Each of these stories is different though responding to the same question on the needs of each business and finally, the question on how each business has experienced a positive change after the interventions by Seda.

For the reader of these success stories to be familiar with the Seda’s support process to small enterprises, we have also shared our support and client engagement storyboards. Our interventions are directed towards nurturing business ideas, preparing business concepts and product prototypes for commercialization and weaving business development support possible to address identified business needs and business owner needs, focused on how best to unlock business growth and sustainability. Our wish is to replicate our success stories both at Seda level and enterprise level.

Intro

Seda Service Delivery Network

Provincial Office (9)Branches (58)Co-locations (37)Incubators (57)

Seda Programmes

Seda Talk

Seda Start

Seda Build& Grow

Idea stage Information on business types and how to start those businesses Information on entrepreurship

Financing your business Marketing your business Managing your business Feasibility/Viability studies Market research

Tender advice Networking and business linkages Business technical support Export development programmes Quality, Productivity and Systems

Seda Client Journey Model

BAClient

Practioner Writesa Success Story

Client visitsthe branch

Practitioner consultswith the client Practitioner registers

the client Signs confidentialityand service agreement

Practitioner conductsan assessment

Develops abusiness caseAn Intervention

is AgreedImplemented

Signed-off uponCompletion

Facilitates serviceProvider payment

Conducts a CustomerSatisfaction Survey &

Improvement Assessment

SP Client

BA

GautengMatongoni General Trading 07Enterprise Development

Enterprise Development


Proact Mining Solution 08

Last Drop Juice (Pty) Ltd 09

Enterprise DevelopmentThuthukani Paper (Pty) Ltd 10

Basic Entrepreneurial Skills DevelopmentLetta Lehapa 11

PROVINCIAL OFFICE DETAILS2nd Floor | Forum 5 Braam Park33 Hoof Street | BraamfonteinT: +27 11 408 6520/6528 | F: +27 11 408 6515

Name of entrepreneur and brief background

“What did you need intervention on?"

"How has the business grown after Seda's inteventions."

Matongoni General Trading - Enterprise Development

Matongoni General Trading a business that manufactures plastictoys, dolls, laundry products etc. The business owned by TshifhiwaAubrey Magodi which supplies products to Jet Mart in SA and otherSADC countries.

~ Inadequate machinery.~ Limited growth and access new clients.~ Business and product exposure.

~ Increased turn over from R4.9 million to R12.5 million. ~ Business secured a new client, Massmart for its products.~ Funding for machinery has been pre-approved and final approval awaited.

07 Seda SMME Success Stories 2017




Proact Mining Solution - Enterprise Development

Proact Mining solution is women owned enterprise manufacturingand supplies Personal Protective clothing specifically designed for women.

~ Lack of quality management system.~ Access the export market.

~ The quality management system developed has ensured effective and efficient business operations.~ Company signed distribution rights from various suppliers of safety boots.~ Turnover improved from R240 000 to R2.6 million 11 new jobs created from four to 15 employees.





Last Drop Juice (Pty) Ltd - Enterprise Development

Last Drop Juice (Pty) Ltd, is an emerging black youth ownedcompany based in Orlando West in Soweto. The business wasfounded by Sizwe Dladla and Bonginkosi Mteku who were formerlyunemployed.

~ The product could not distinguish itself in the market.~ The business could also not afford product testing.~ The product lacked the HACCP (Hazard Analysis & Critical Control Points) a management system in food product safety.

~ The business was assisted with the development of brand and promotional material.~ Product testing was done which enable the product to access new markets including major retailers in Gauteng.~ With access to markets new customers resulted in turnover increased from R 720 000 to R864 565 in 6 months.





Thuthukani Paper (Pty) Ltd - Enterprise Development

Thuthukani Paper (Pty) Ltd is a distributor of paper, ink and stationeryproducts to corporates, parastatals, lithographic printers and governmentbased in Johannesburg. Mr. Ivan Dlamini is the co-partner and owns70% stake of the business.

~ Limited budget for branding and the business did not have an online presence.

~ Seda assisted the business to develop its website to establish an online presence and branding to distinguish itself in the market.~ The business’ turnover improved by 112% from R 12 million to R 25.6 million.





Letta Lehapa - Basic Entrepreneurial Skills Development

Letta Lehapa, an Emerging Entrepreneur (EE), started Lucy Mimi, herbusiness in 2008. Lucy Mimi is a recycling yard that pays cash for scrap.She operated the business very much hand-to-mouth before shejoined Basic Entrepreneurial Skills Development (BESD) trainingprogramme.

~ Lack of business management skills.~ Lack of finance management skills.

~ Improved management including compliance with law enforcement authorities to ensure sellers of scrap need to provide identification.~ Better finance record keeping.


North WestShibe Interior 13Enterprise Development


Community Public Private Partnership Programme(Cooperatives)

Nyembe Waste Management 14

Druzaray Aluminium and GlassCooperative 15

PROVINCIAL OFFICE CONTACTS186 Beyers Naude StreetRustenburg | 0300T: +27 14 591 7900| F: +27 14 592 9734


"What did you need intervention on?"


Shibe Interior (Pty) Ltd - Enterprise Development

Shibe interior specialises in Office and Residential Design.The business has been trading since June 2006 in Mmabatho.

~ The business was not attracting new clients due to inadequate marketing.

~ Seda assisted to business to establish its online presence through a website to attract new clients beyond its geographical reach e.g. Pretoria.~ Turnover increased from R338 000 to R390 000. It is projected that the business will turnover R780 000 by the end of the next financial year.





Nyembe Waste Management - Enterprise Development

Nyembe Waste Management a company owned by MillicentNyembe which speacialises in cleaning and decontaminatingcrime and accident scenes. This business is also involved in thetransportation of medical waste to healthcare waste incinerators.

~ Lack of proper operational facilities.~ Poor marketing and branding for the business.~ Lack of growth.

~ The business acquired proper business premises in Garankuwa industrial site at reduced rental rates through the partnership with North West Development Agency.~ Following mentorship and coaching the business improved productivity and employed five more people.~ Marketing and branding support contributed increased turnover from R600 000 to R1.5 million.





Druzaray Aluminium & Glass Cooperative

Druzaray Aluminium and Glass Cooperative was establishedin 2012 by five members chaired by Mr Tshidi Moreane. Thecooperative is based in Mokgareng Village in Taung.The Cooperative manufactures aluminium window frames anddoor frames

~ After four years in business there was lack of growth to access more lucrative markets~ The products offered by the business were not competitive

~ Seda facilitated product quality testing from the South African Glass and Glazing Association (SAGGA) ~ Quality assurance enabled to attract more work which boosted turnover from R1.4 million to R1.7 Million~ In the process they have employed six more people

- Community Public Private Partnership Programme (Coops)


LimpopoTshedza Concrete 17EDD

Basic Enterpreneurial Skills DevelopmentMuyi Enterprises 18

Coops & CPPP

PROVINCIAL OFFICE CONTACTSSuite Number 6 | 2nd Floor Maneo Building73 Biccard Street | Polokwane | 0699T: +27 15 287 2940 | F: +27 15 297 4022

Murombeni Shade Net ClothAgricultural Cooperative Limited 19




Tshedza Concrete - EDD

Engineer Rudzani Maphala’s from Madibani Village, Limpopo,started Tshedza Concrete Art in 2008 which manufactures concreteproducts like paving bricks, interlocking bricks, stocks bricks andquantum bricks.

~ Business lacked funds to acquire new equipment to boost production.~ Products were not certified for quality.~ Access to markets was a challenge.

~ Turnover increased from R108 000 to around R158 000 a month.~ Tshedza Concrete Art received a R572 000 grant from Seda’s Technology Transfer Fund for new equipment.~ Seda assisted with product testing and certification through the South African Bureau of Standards (SABS).~ The business secured retail space and accessed formal markets at Africa Hardware and AA Hardware.~ Three new jobs were created.





Muyi Enterprises - Basic Entrepreneurial Skills Development

Mathambo Mhlarhi, an Emerging Entrepreneur (EE) in Tzaneenfrom Muyi Enterprises, operating in front of his house.

~ Lack of management skills.~ Expanding and growth of the business.

~ The business owner has diversified his products added chicken wings, pap, chakalaka, atchaar and cool drinks.~ EE has reinvested in the business to grow it.~ Management skills improved with better long and short term plans which include running a restaurant.






Murombeni Shade Net Cloth AgriculturalCooperative Limited - Basic Entrepreneurial Skills Development

Murombeni Shade Net Cloth Agricultural Cooperative Limited based inThohoyandou, in Limpopo. The cooperative is into farming on 10 hectaresof land and is led by Mr Albert Rafele

~ Lack of resouces such as tractor, ~ The land was underutilised with only 3 hactares of land used~ Lack of skills which resulted in low production

~ The cooperative managed to secure a dti grant of R342 193 to acquire new equipment such as a tractor.~ The coop has managed to increase production and are using 6.5 hectares of their allocated land.~ The quality of the products has improved and the coop supplies Pick N Pay Malamulele with crops such as butternut and cabbage.~ Revenue increase from R40 000 per annum to R111 401.~ Six more people were employed bring the number of employees to 11 including directors from five.

Isandiso Piping Systems 21Enterprise Development

Seda Technology Programme


Dwellers Agri-Actives 22

Malaba Joinery 23

Seda Technology ProgrammeNomcebo Printers 24

Mpumalanga

PROVINCIAL OFFICE CONTACTS16 Brander Street | Bi-Water BuildingSuite 102 | Nelspruit | 1200T: +27 13 755 8730 | F: +27 13 755 6043




Isandiso Piping Systems - Enterprise Development

Isandiso Piping systems is the business of manufacturing,supply, fabrication and maintanance of pipes used in thewater reticulation in South Africa.

~ A lack of quality management system.~ Could not compete or access the mainstream market.~ Could not comply with requirements for big projects.

~ Implementation of Quality Management Systems enabled the business to reach markets it could not previously.~ Turnover improved from R3.9 million to R9.3 million.~ 22 new jobs were created from 25 employees to 47.





Dwellers Agri-Actives - Seda Technology Programme

Dwellers Agri-Actives a business founded by College’s21-year-old electrical engineering student Philani Simelanifrom Gert Sibande TVET College in Ermelo. The businessplants and sells coriander leaves.

~ Owner had no business background.~ Lack of market research for the product.

~ Seda supported Centre for Entrepreneurship at the college assisted the business with market research and business planning.~ Business owner and his team have been put through business management programmes.~ The business is already trading having found a market specifically among Indian households.~ The owner secured retail space at the local Pick n Pay in Ermelo.





Malaba Joinery - Seda Technology Programme

Malaba Joinery, specialises in wood processing, includingmanufacturing and supplying of high-quality wooden doorsand frames for garages, stable doors and sliding, folding andpivot applications, and saw milling of pallet planks.

~ No access to funds to acquire modern tools and machinery.~ Long turnaround time for delivery due to manual labour.~ Low productivity.

~ Seda provided the business with automated tools and equipment to the value of R600 000.~ Turnover increased, from R80 000 to R1 million a year.~ Richard Branson School of Entrepreneurship, sponsored business training completed in April 2017.~ Tony Elumelu Foundation, sponsored a mentorship programme which includes US$10 000 seed capital to be injected into the business at the end of the 12-week business boot camp.





Nomcebo Printers - Enterprise Development

Nomcebo Printers a graphic design, signage and printingbusiness based in Lydenburg Mpumalanga.

~ Lack of proper equipment and machines.~ Business systems were inadequate or lacking these include quality management system and finance management system.

~ The business acquired an industrial-quality production printer.~ Quality management system has been developed and an online accounting system was introduced to improve financial management.~ Turnover improved from R2.3 million to R7 million.~ 11 new jobs created increasing number of employees from nine to twenty.


Imvomvo Country Lodge 26Enterprise Development



RV Footwear 27

La Pearl Boutique Hotel 28

Enterprise DevelopmentWP Timbers and Products 29

Eastern Cape

PROVINCIAL OFFICE CONTACTS4 Shertwitz Road | BereaEast London | 5241T: +27 43 706 6700/1/2/3 | F: +27 43 721 1652




Imvomvo Country Lodge - Enterprise Development

Imvomvo Country lodge, a 100% women owned hospitality establishmentstarted in 2015 which offers accommodation and conference facilities.

~ Needed assistance with marketing as new and unknown establishment. ~ Compliance with labour relations and unskilled staff.~ Development of a business plan.

~ Visibility of the establishment improved with a development of corporate signage and stationary. ~ Improved management after a business plan was developed.~ Turnover of R761 674 was realised in the first seven months of operation.





RV Footwear - Enterprise Development

RV Footwear owned by sisters Roxane Titus and Vida-Ann Smithstarted by their father who had been in the footwear industry for50 years.

~ Required assistance to access funding to acquire new machinery~ Establishment of a new assembly line.~ A new operational system to help the business with costing, orders and bar codes.

~ The business was awarded R3 million grant by Department of Economic Development.~ Production improved with the implementation of the new operational system.~ Turnover stands R9 million. ~ Employed 83 more people increasing staff from 35 to 118.





La Pearl Boutique Hotel - Enterprise Development

La Pearl Boutique Hotel owned by Mr Kubukeli with a capacity toaccommodate up to 100 people. A first black and privately owned hotelto compete with established multinationals in Mthatha area.

~ This business was new and needed to distinguish itself to gain market share..

~ The business turned over R1.1 million in the first year of operation~ Through extensive marketing and distinguishing itself from competitors ensuring occupancy rates of between 70%-80%.~ Creating 21 jobs.





WP Timbers and Products - Enterprise Development

WP Timbers and Products owned by Thabo Sikukula manufacturingpine doors and window retailing at established hardware stores.

~ Required assistance with a transition process as this business had been newly acquired from its previous owner.~ Needed to increase its client base.~ Marketing and branding support.

~ Improved sales by R2 million.~ With improving production clients orders were met.~ Two more people were employed.


Jay’s Steel 31Enterprise Development



Balezi Trading 32

Barleda 65 33

KwaZulu-Natal

PROVINCIAL OFFICE CONTACTSGround Floor | Kuehne & Nagel House381 Berea Road | Durban | 4001T: +27 31 277 9500 | F: +27 31 277 9510




Jay’s Steel - Enterprise Development

Jay’s Steel is a business that sells steel products andmanufactures steel gates and palisade fence for individualcustomers. It is a 100% black woman-owned business whichis run by Mrs R Ramdin.

~ Lack of growth in particular losing market share/customer base.~ Inability to attract new customers. ~ Lack of Quality Management system (QMS).

~ Implementation of QMS resulted in improved products which assisted with retention of existing customers and attraction new customer through referrals.~ Improved turnover from R17.4 million to R27.4 million.~ Employed nine more people increasing employees from 27 to 36.





Balezi Trading - Seda Technology Programme

Balezi Trading set out to design a new litter picker product to beused by roadside cleaners to pick up papers, cans and organic litterwith little or no hand contact.

~ Product challenges: It was a fairly complex mechanism. Thus, production and assembly complexity resulted in high manufacturing cost.~ Ergonomics – product was not comfortable and easy to use.~ The metal tube made the product heavy and unpleasant to carry for prolonged periods.

Seda and SABS Design Institute provided support to the businesson its product refinement:~ The mechanism was redesigned to reduce the number of components without sacrificing function.~ The heavy Metal tube was replaced with plastic to reduce the weight of the product.~ Production costs are now far less than with the original design.~ eThekweni Municipality has given a letter of intent, and Durban University of Technology has also placed an order. ~ The Small Enterprise Funding Agency (Sefa) has approved a multi- million Rand loan and Seda has linked Balezi Trading with Seda Agricultural Mining and Tooling Incubator (SAMTI) to investigate mass production of the Litter Picker.





Barleda 65 - Seda Technology Programme

Barleda 65 is a construction business based in Dundee whichspecialises in General building and Civil engineering. It wasformed by Goodwill Mseleku

~ Limited financial management, business planning and marketing strategies~ Lack of office space and related infrastructure~ Access to funding to grow the business

~ Training and mentorship in various areas of the business such as business compliance, project and site management~ Provided with office space to run the business by Seda’s Construction Incubator~ The business improved its grading with the CIBD~ The business has acquired its own assets ~ Jobs grew from four to 120 permanent employees~ Business is contracted to build a pedestrian facility in Mozambique~ Turnover increased from R9 million to R17 million


Matzovision 35Enterprise Development



Morojaneng Lekoko Co-Operative 36

Maluti a Phofung Integrated EnergyCentre Co-operative 37


Edenville Farming Cooperative 38

Free State

PROVINCIAL OFFICE CONTACTSTelkom Building | Block B 1st FloorNelson Mandela Road | Bloemfontein | 9300T: +27 51 411 3820 | F: +27 51 444 4235




Matzovision - Enterprise Development

Matzovision is a black owned steel and aluminium door and windowmanufacturing business. It is owned by Malefatsane Mahao andJohn Leuta from Hamilton, Bloemfontein.

~ New machinery. ~ Capacity to deliver. ~ Address Cash flow challenges.

~ The business managed to access a R230 000 grant for machinery.~ Provided with coaching support.~ Business plan with cash flow projections was developed enabling the business to access further funding from a commercial bank.~ Improved quality of products and increased profits.~ Seven more people were employed increasing the permanent staff members from 12 to 19.





Morojaneng Lekoko Co-Operative- Community Public Private Partnership Programme (Cooperatives)

Morojaneng Lekoko Co-Operative of six young people from Dewetsdorp,in Xhariep District established in 2010 and is a small scale piggery farm.

~ Lack of business skills to run business by co-operative members.~ No production was taking place even with infrastructure in the farm and piggery training provided by the Free State Department of Agriculture. ~ Development of a business plan and financial record keeping required to access funds.

~ Seda facilitated access funds through the Cooperative Incentive Scheme and acquired a truck for the business. ~ A further R500 000 was accessed from the Free State Department of Agriculture to purchase 21 pigs and feeds to start operating.~ The co-operative improved its image through marketing and branding~ The business made its first turnover of R79 000.~ Seven new jobs were created and in addition to the co-operative’s members.





Maluti a Phofung Integrated Energy Centre Co-operative- Community Public Private Partnership Programme (Cooperatives)

Maluti a Phofung Integrated Energy Centre Co-operative comprisingof 34 members of which 14 are actively involved in running anIntegrated Energy Centre in form of a SASOL Petroleum ServiceStation in Mmankwane Village. The station was launched inDecember 2013 with bakery, convenience store, full stock worthR100 000.

~ Training on the cooperatives model and legislation.~ Business management skills and business operational systems.~ Financial audit.~ Marketing and Expansion of the business.

~ A turnover of R24 million. ~ The business has expanded services to include a green car wash valet service and catering services.~ Improved management with the employment of an experienced manager.~ Employment increased from 14 to 31.





Edenville Farming Cooperative- Community Public Private Partnership Programme (Cooperatives)

Edenville Farming Cooperative in the agricultural sectorconsisting of eight members based in Edenville, Free State.

~ Access to land.~ Business plan and knowledge of the market.~ Lack of farming equipment.~ Mentorship.

~ The cooperative was granted access to 290 hectres of farm land. ~ Managed to produce maize and with support from Rietfontein Agri Partners.~ 750 tons of maize produced resulting in sales of R2.4 million. ~ Two additional jobs created.


Spring Forest Trading 40Enterprise Development



Ratosiya 41

Maiktronix 42

Northern Cape

PROVINCIAL OFFICE CONTACTS13 Bishops Avenue | Sanlam BuildingBlock E | Kimberly | 8301T: +27 53 839 5700 | F: +27 53 839 5711




Spring Forest Trading - Enterprise Development

Spring Forest Trading is business owned by Vanessa Holtzhausenwhich is a wholesale supplier of solar geysers, solar heaters, solarpanels etc. based in Kimberley.

~ Marketing and promotion of the business.~ Lack of proper premises for operations and clients.

~ The marketing of the business through improved company signage and an awareness campaign resulted in an inflow of new clients.~ The business has moved to bigger and better premises. ~ Turnover increased from R1.1 million to R4 million by Feb 2017.





Ratosiya - Enterprise Development

Ratosiya is business owned by Charmaine Ramasedi and SetlhogoRamasedi which is in the automotive sector providing mechanical,refurbishment and conversions of specialised vehicles. The businesshas been trading since March 2014.

~ The business needed to gain market share through marketing and branding.~ The business need to address its record keeping (Finance & HR Policies).

~ Business has been has assisted to develop a professional business profile and presentation to be able present the business to potential clients.~ Marketing and branding support for the business to be noticed in the market.~ Turnover increased by 34% and was awarded the best emerging business award in 2016.~ Increased staff from 3 to 6 employees.





Maiktronix - Seda Technology Programme

Maiktronix is in manufacturing, supply and installationof aluminium, steel and glass products (doors and window). Thebusiness is owned and managed by Tsholo and Greg Majeng basedin Mothibistad, Kuruman.

~ Growth of the business was slow.~ Lack of quality management system to compete with more established businesses.

~ The business is ISO 90001:2015 certified.~ The business has reduced amount of wastage.~ The business is more competitive.


Eat Smart Organics 44Enterprise Development


West Coast Project Management andInvestments 45

Western Cape

PROVINCIAL OFFICE CONTACTS6th Floor | Pinacle Building2 Berg Street | Cape Town | 8001T: +27 21 487 3640 | F: +27 21 426 4761



"How has the business grown after SEDA's inteventions."

Eat Smart Organics - Enterprise Development

Eat Smart Organics a business manufacturing ready to eat organicconvenience meals for the retail and corporate market. Thebusiness is owned by Juliette du Preez and Rene Hector it is basedin Montague.

~ Inadequate marketing and branding

~ Seda provided marketing and branding support for staff and company fleet~ Turnover increased from R2.9 million to R4.9 million




"How has the business grown after SEDA's inteventions."

West Coast Project Management and Investments- Enterprise Development

West Coast Project Management and Investments is a constructionand building maintenance business owned by Glenville Marrinus aformer traffic officer based in Vredenburg.

~ Business management challenges which include finance record keeping, marketing~ Project management including costing~ Little or no new projects

~ Seda assisted the business to improve project management and costing~ The business is registered now with the Construction Industry Development Board and ~ Following Seda interventions the business secured two new projects~ Turnover increased from R1.4 million to R2.8 million~ 14 new jobs were created increasing his staff from 20 to 35


success stories layout low res stories 2017.pdf · ~ the product lacked the haccp (hazard analysis...

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