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MBA THESIS A Study of Factors Influencing Student’s Choice of FPT University Student: Nguyen Thanh Duoc Advisor: Nguyen Quynh Mai, Ph. D. September 2013

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Employment Opportunity is the most influential factor affecting student' s choice of university.

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Page 1: Student's choice of FPT University - International University - Hoa Sen University

MBA THESISA Study of Factors Influencing

Student’s Choice of FPT University

Student: Nguyen Thanh Duoc

Advisor: Nguyen Quynh Mai, Ph. D.

September 2013

Page 2: Student's choice of FPT University - International University - Hoa Sen University

CONTENT

1

•Background of Research

2

•Literature Review & Conceptual Framework

3

•Research Methodology

4

•Data analysis & Findings

5

•Conclusions & Implications

Page 3: Student's choice of FPT University - International University - Hoa Sen University

CONTENT

1

•Background of Research

2

•Literature Review & Conceptual Framework

3

•Research Methodology

4

•Data analysis & Findings

5

•Conclusions & Implications

Page 4: Student's choice of FPT University - International University - Hoa Sen University

THE GROWTH OF HIGHER EDUCATION IN VIETNAM

Year

2000 - 2001

2005 - 2006

2011 - 2012

Institutions 178 279 419

3-year colleges

104 154 215

Universities 74 125 204Source: MOET (2012)

Booming growth in number of higher education institutions in recent years.

Page 5: Student's choice of FPT University - International University - Hoa Sen University

OPPORTUNITIES AND CHALLENGES

More opportunities for students to pursue higher education

More challenges for higher education institutions to attract and recruit new students (Lam,

2012)

Page 6: Student's choice of FPT University - International University - Hoa Sen University

STATEMENT OF PROBLEM

Competitive pressure

Recruiting strategies – high cost

Not as many new students as expected

Page 7: Student's choice of FPT University - International University - Hoa Sen University

RESEARCH OBJECTIVES

1

•To explore factors that are most influential to students’ choice of university

2

•To compare and contrast the most influential factors among students by characteristics

3

• To compare and contrast the most influential factors influencing student’s choice of FPT University and other universities

4

• To provide suggestions to FPT University on recruiting strategies

Page 8: Student's choice of FPT University - International University - Hoa Sen University

SCOPE

Researched students: first-year students of International University, Hoa Sen University and FPT University HCMC

Page 9: Student's choice of FPT University - International University - Hoa Sen University

CONTENT

1

•Background of Research

2

•Literature Review & Conceptual Framework

3

•Research Methodology

4

•Data analysis & Findings

5

•Conclusions & Implications

Page 10: Student's choice of FPT University - International University - Hoa Sen University

LITERATURE REVIEW

College choice theory

Economic models

Sociological models

Combined models

Economic models: reflecting the influence of cost on students’ decision-making Sociological models: demonstrating the influence of interrelated factors influencing college aspirations Combined models: a combination of Economic models and Sociological models in later studies to reflect a more comprehensive view of students’ college choice

Kinzie et al. (2004)

Page 11: Student's choice of FPT University - International University - Hoa Sen University

LITERATURE REVIEW

Factors influencing student’s choice of university

Student characteristics

Significant people

University characteristics

University communication efforts

Chapman (1981), Hossler and Gallapher (1987)

Page 12: Student's choice of FPT University - International University - Hoa Sen University

TWO COMMON WAYS TO STUDY COLLEGE CHOICE

1. Indirect: - Research models and hypotheses are proposed and

tested- Respondents are asked indirectly to study their

intention of choosing a university.2. Direct: - More applicable when researched students are

current college students.- Respondents are asked directly about factors

influencing their choice.- Descriptive analysis and mean comparison are

applied to find results.

Page 13: Student's choice of FPT University - International University - Hoa Sen University

CONCEPTUAL FRAMEWORK

Page 14: Student's choice of FPT University - International University - Hoa Sen University

CONTENT

1

•Background of Research

2

•Literature Review & Conceptual Framework

3

•Research Methodology

4

•Data analysis & Findings

5

•Conclusions & Implications

Page 15: Student's choice of FPT University - International University - Hoa Sen University

RESEARCH METHODOLOGY

Research method: Quantitative with self-administrated questionnaire (5 – point scale: 1 – not influential; 5 strongly influential)

Data collection:Population: freshmen students (IU, Hoa Sen, FPT) Sample size: at least 198 subjectsSampling method: Quota and ConvenienceQuestionnaire were delivered and collected at the three universities campuses.

Page 16: Student's choice of FPT University - International University - Hoa Sen University

RESEARCH METHODOLOGY

Data Analysis: Descriptive StatisticsOne-sample T – TestANOVA

Page 17: Student's choice of FPT University - International University - Hoa Sen University

CONTENT

1

•Background of Research

2

•Literature Review & Conceptual Framework

3

•Research Methodology

4

•Data analysis & Findings

5

•Conclusions & Implications

Page 18: Student's choice of FPT University - International University - Hoa Sen University

SURVEY RESPONSE RATE

International University

Hoa Sen University

FPT University

Total

Number of questionnaires 100 100 100 300Number of response 86 74 97 257Response rate

86% 74% 97% 85.7%Number of valid response 73 60 87 220Valid response rate 84.8% 81% 89.7% 85.6%

Page 19: Student's choice of FPT University - International University - Hoa Sen University

RESPONDENT DEMOGRAPHICS

Respondents: 220Male: 111Female: 109

IUHoa Sen

FPT

45.2

36.7

64.454.8 63.3

35.6

Percentage of respondents by university

Male Female

Page 20: Student's choice of FPT University - International University - Hoa Sen University

PARENTS’ EDUCATION LEVEL

Father’s education level is higher than mother’s

Father Mother0%

5%

10%

15%

20%

25%

30%

35%

40%

Parents’ education level

Less than high schoolHigh schoolDiplomaBachelorPostgraduate

Page 21: Student's choice of FPT University - International University - Hoa Sen University

ACADEMIC ABILITY

IU students are better than students of Hoa Sen and FPT.

< 7.0 7.0 - 7.9 ≥ 8.00%

10%20%30%40%50%60%70%

Respondents by grade 12 GPA

IU Hoa Sen FPT

< 15 15 - < 20

20 - < 25

25 - 300%

20%40%60%80%

Respondents by Uni-versity Entrance Exam

Score

IU Hoa Sen FPT

Page 22: Student's choice of FPT University - International University - Hoa Sen University

LIVING AREAS

Rural

are

a

Town

Prov

incial

city

Centra

l city

0%

10%

20%

30%

40%

50%

Respondents by living areas

IUHoa SenFPT

More students are from cities than students from other areas.

Page 23: Student's choice of FPT University - International University - Hoa Sen University

HOUSEHOLD INCOME

Household income of IU students is higher than Hoa Sen and FPT students’

<10 10 - < 15 15 - < 20 20 - < 25 ≥ 25

0%

10%

20%

30%

40%

Respondents by household income (mil. Dong/ month

IUHoa SenFPT

Page 24: Student's choice of FPT University - International University - Hoa Sen University

RELIABILITY ANALYSIS

Cronbach’s alpha > 0.7 Relatively high internal consistency (DeVellis,

2003)

Factors Number of items

Cronbach’s alpha

Significant people 7 0.78

University characteristics

15 0.81

University communication

6 0.86

Page 25: Student's choice of FPT University - International University - Hoa Sen University

MEANS OF ALL FACTORS

Parents are the most influential of all significant people

Rank Significant People

N Mean Std. Deviation

Std. Error Mean

1 Father 220 3.05 1.310 .088

2 Mother 220 3.00 1.340 .090

3 Friends 220 2.33 1.176 .079

4 Siblings 220 2.00 1.242 .084

5 Teachers 220 2.12 1.114 .075

6 Counselors 220 1.85 1.038 .070

7 Relatives 220 1.74 .957 .065

Page 26: Student's choice of FPT University - International University - Hoa Sen University

Rank University CharacteristicsN Mean Std.

DeviationStd. Error Mean

1 Employment opportunities 220 4.46 .807 .054

2 Educational facilities 220 4.01 .951 .064

3 English instruction language 220 4.00 1.051 .071

4 Lecturers’ qualification 220 3.99 .958 .0655 University reputation 220 3.80 1.024 .069

6 Cost 220 3.75 1.204 .0817 Admission opportunities 220 3.74 1.139 .077

8 Preparation for graduate study 220 3.59 1.259 .085

9 Student services 220 3.47 1.176 .079

10 Extra curriculum activities 220 2.99 1.307 .088

11 Location 220 2.81 1.270 .08612 Course variety 220 2.84 1.260 .08513 Public institution 220 2.82 1.427 .096

14 Scholarships 220 2.70 1.368 .09215

Size of student population 220 2.62 1.178 .079

Page 27: Student's choice of FPT University - International University - Hoa Sen University

Formal university communication efforts seem not effective to student’s choice of university.

Rank University Communication

Efforts

N Mean Std. Deviation

Std. Error Mean

1 News / events about university on media

220 2.89 1.151 .078

2 Information on university website

220 2.87 1.111 .075

3 Campus visit 220 2.71 1.330 .0904 Recruiting ads 219 2.67 1.131 .0765 Recruiting materials 220 2.67 1.160 .0786 Recommendation of

university reps.220 2.55 1.123 .076

Page 28: Student's choice of FPT University - International University - Hoa Sen University

MOST INFLUENTIAL FACTORS

7 most influential belongs to university characteristics.

Employment opportunity

Educational facility

English instruction language

Lecturers’ qualification

University reputation

Cost

Admission opportunity

1 1.5 2 2.5 3 3.5 4 4.5 5

4.46

4.01

4

3.99

3.8

3.75

3.74

Most influential factors, test value = 3.5

Page 29: Student's choice of FPT University - International University - Hoa Sen University

Difference of influential factors among students by GPA

More similarities than differences

FactorsGrade 12 GPA

< 7.0 7.0 – 7.9 ≥ 8.0Employment opportunity

No significant difference

Educational facility No significant differenceEnglish instruction language

No significant difference

Lecturers’ qualification No significant differenceUniversity reputation Significant

differenceSignificant difference

Cost No significant differenceAdmission opportunity No significant difference

Page 30: Student's choice of FPT University - International University - Hoa Sen University

Difference of influential factors among students by living area

More similarities than differences

FactorsLiving areas

Rural area Town Provincial city

Central city

Employment opportunity No significant differenceEducational facility No significant differenceEnglish instruction language

No significant difference

Lecturers’ qualification Significant difference

Significant difference

Significant difference

University reputation Significant difference

Significant difference

Significant difference

Cost No significant differenceAdmission opportunity No significant difference

Page 31: Student's choice of FPT University - International University - Hoa Sen University

Difference of influential factors among students by household income

More similarities than differences

FactorsHousehold income (in Dong per month)

< 10 million 10 - < 15 million

15 - < 20 million

20 - < 25 million

≥ 25 million

Employment opportunity

Significant difference

Significant difference

Educational facility

Significant difference

Significant difference

English instruction language

No significant difference

Lecturers’ qualification

No significant difference

University reputation

No significant difference

Cost No significant differenceAdmission opportunity

No significant difference

Page 32: Student's choice of FPT University - International University - Hoa Sen University

Difference of influential factors among students by university

More similarities than differences

FactorsUniversity

IU Hoa Sen FPT

Employment opportunity No significant difference

Educational facility No significant difference

English instruction language

Significant difference

Significant difference

Significant difference

Lecturers’ qualification No significant difference

University reputation Significant difference

Significant difference

Significant difference

Cost No significant difference

Admission opportunity No significant difference

Page 33: Student's choice of FPT University - International University - Hoa Sen University

CONTENT

1

•Background of Research

2

•Literature Review & Conceptual Framework

3

•Research Methodology

4

•Data analysis & Findings

5

•Conclusions & Implications

Page 34: Student's choice of FPT University - International University - Hoa Sen University

CONCLUSIONS

Most influential factors: 1. Employment opportunity2. Educational facility3. English instruction language4. Lecturers’ qualification5. University reputation6. Cost7. Admission opportunity

More similarities than differences of most influential factors among students by grade 12 GPA, living area, household income and by university.

Page 35: Student's choice of FPT University - International University - Hoa Sen University

IMPLICATIONS FOR FPT UNIVERSITY RECRUITING STRATEGIES

Who to communicate

Prospective students

Parents

Page 36: Student's choice of FPT University - International University - Hoa Sen University

What to communica

te

Employment opportunities

continue to ensure student’s employment are secured

Facilities more details/ images such as virtual tour on its website

English instruction language

continue to highlight the use of English in training

Teaching staffmore information about qualified lecturers

IMPLICATIONS FOR FPT UNIVERSITY RECRUITING STRATEGIES

Page 37: Student's choice of FPT University - International University - Hoa Sen University

What to communica

te

University reputationcontinue to stress on the awards and recognition the university has achieved: Excellence in IT training / Good Business School / QS 3 stars

Costunchanged for four yearsincluding all textbookslaptop allowance

IMPLICATIONS FOR FPT UNIVERSITY RECRUITING STRATEGIES

Page 38: Student's choice of FPT University - International University - Hoa Sen University

How to communica

te

News/ events more publicity about university on media

University websitemore information

about career prospects and

facilities

Campus visit More occasions for potential students and parents to visit

the campuses

Advertisements on popular

newspapers or news sites for students

and parents.

IMPLICATIONS FOR FPT UNIVERSITY RECRUITING STRATEGIES

Page 39: Student's choice of FPT University - International University - Hoa Sen University

Limitations and Recommendations for Future Research

Limitations Respondent’s memory Valid for FPT University HCMC

Recommendations for future research

Further research in a larger scale with respondents of three FPT University campuses

Further research to re-test the influential factors with respondents who are current high school students.

Page 40: Student's choice of FPT University - International University - Hoa Sen University
Page 41: Student's choice of FPT University - International University - Hoa Sen University

REFERENCE Chapman, D. W. (1981). A model of student University Choice. The

Journal of Higher Education, 52 (5): 490 -505. DeVellis R. F. (2003). Scale Development: Theory and Applications

2nd edition. California, CA: Sage. Hossler, D. and Gallagher, K. S. (1987). Studying student college

choice: A three-phase model and the implications for policy makers. College and University, 62(3): 207-221.

Lam N. (2012). Ket thuc tuyen sinh ĐH-CĐ nam 2012 - Xem lai chi tieu, nganh dao tao? (End of recruiting new students in 2012 –Re-consider quotas and majors. Saigon Giai Phong Newspaper. Available at http://www.sggp.org.vn/giaoduc/tuyensinhdhoccdang/2012/11/305512/

Kinzie, J., Palmer, M., Hayek, J., Hossler, D., Jacob, S.A., and Cummings, H. (2004). Fifty years of University Choice: Social, Political and Institutional Influences on the Decision-making Process. Lumina Foundation for Education. New Agenda Series, 5(3).

MOET (2012). Educational statistics in 2012. Available at http://www.moet.gov.vn/?page=11.10&view=4446