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Student management with HISinOne a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN 2013

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Page 1: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

Student management

with HISinOne – a status report

D. Biella, U. Blotevogel, M. Ney, S. Radermacher

EUNIS 2013, Riga, 13 JUN 2013

Page 2: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

Contents

• The University of Duisburg-Essen

• HIS & the HEI software HISinOne

• Motivation

• Timeline

• Technical infrastructure

• Demo

• Lessons learned

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Page 3: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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The University Duisburg-Essen (UDE)

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Main Research Areas

• Nanosciences

• Biomedical Sciences

• Empirical Research in Education

• Urban Systems

• Change of Contemporary Societies

• Students: ca. 39,000

• Focus: education of teachers

Source: http://www.uni-due.de/en/university.php

Page 4: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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Changemanagement at the UDE

A close partnership between

IT and Organisational Developement (OD)

Aims Quality, Excellence

≙ Return on Investment

Managementprocesses

Strategy , Leadership, Change Responsibility for all core processes,

Specification of duties and responsibilities

Core processes Teaching, University Studies, Examination,

Research Career Advancement for Young Academics

Supporting processes

Administration, IT, Supporting Structur, Service by additional Divisions

How can OD and IT cooperate in order to develop and optimize the core processes?

… close interaction of OD and IT …

Page 5: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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The company HIS and their product

HISinOne

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HIS

• Company founded 1969 in Hannover

• Software development for HEI administration software

HISinOne

• Latest HIS software product generation

• Holistic Campus Management IT system

• Technically & functionally integrated

• Web-based

• Configurable rights & roles concept

• Runs on Java, Tomcat, Postgresql

2008: UDE takes decision to migrate to HISinOne platform

Page 6: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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Why HISinOne?

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• In 2012: Former german „Staatsexamen Lehramt“

replaced by „Bachelor/Master of Education“ for new

enrolment

• Exam organisation and management transferred from

public agency („Landesprüfungsamt“) to universities

• Latest generation of HEI IT system HISinOne better suited

for managing B.of Ed. courses of study (polyvalencies etc)

Page 7: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

Titelmasterformat durch Klicken bearbeiten P

roduct

segm

en

t

Cam

pus m

anag

em

ent

Study- and tuition fee management

(STU/FIA)

Identities and rooms (PSV)

Exam & lecture management (EXA)

Application (APP)

Online application

Staff functions

Customizing allocation schemes

Operative allocation of applicants

Report generation

Examination and lecture

regulations

Modules management

University calendar

Exam planning

Registration and occupancy

Grade management

Tuition fee administration

Debt claim administration

Debt claim matching

Report generation

Enrolment

Leave of absence

End of study

Report generation

HISinOne (functional modules Vers.4.0.2 2013)

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Alumni, Career service, fund raising

(ALU)

Page 8: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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Timeline

8 2009 2010 2011 2012 2013 2014

APP

(HISinOne 1.x)

APP, EXA

(HISinOne 3.x)

APP+EXA

(HISinOne 3.x)

APP+EXA+STU+FIA

(HISinOne 4.x)

APP+EXA+STU+FIA

(HISinOne 5.x)

APP, ALU

(HISinOne 2.x)

EUNIS

2013

Phase-out

ZUL, QISZUL

Phase-out

Intraworld

Phase-out

SOS-GX,QISSOS

Page 9: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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Internet

prod qual test

Page 10: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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• Identity Management (IdM)

• Bank

– MT940 (account statement)

– DTAUS (direct debit)

– Sepa planned

• Uni-Assist (International Office)

• Student loan office („Bafög-Amt“)

• ConjectFM (facility management system)

28.06.2013 10 www.uni-due.de

Data import / export filters

Page 11: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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Statistics (early June 2013)

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HISinOne STU (study management)

• ~1900 new enrolments

• 80+ guest students

HISinOne FIA (fee management)

29.002 fees processed via direct debit scheme /

143 DTAUS files

11.619 bank transfers / 98 MT940 (account

statement) files

Page 12: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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Applicant transfer (for enrolment) 1-2

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Page 13: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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Applicant transfer (for enrolment) 2-2

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Page 14: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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Enrolment (fresh(wo)men only)

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Page 15: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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Edit student’s data

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Page 16: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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Re-registration (starting with 2nd semester,

student’s view)

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Page 17: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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Important factors for maintaining high data

quality and integrity

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Data quality

Determining factors

Data

migration

scripts

User-generated

issues

(aka features)

Software

issues

(aka bugs)

Data

remigration

scripts

Page 18: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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Ongoing work /

Open HISzilla-Tickets (STU/FIA)

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Around 160 tickets/requests open for STU/FIA,

including:

• Bank collection (direct debit scheme) also

available for first-time enrolment

• Improved readability/handling of logs

• Optimized workflow automatisation

Page 19: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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Lessons learned

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• Changes in schedule of fees not recommended

during enrolment and re-enrolment phase

• Changes in schedule of fees imply a complete

fee recalculation procedure (takes several

hours...)

• Changes in schedule of fees must be thoroughly

tested for correctness and implications (e.g. re-

enrolment, leave of absent, student with multiple

status, etc.)

• And: Mind your data quality!

Page 20: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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Thanks for your questions and your attention

Fin

Page 21: Student management with HISinOne · 2014. 8. 12. · Student management with HISinOne – a status report D. Biella, U. Blotevogel, M. Ney, S. Radermacher EUNIS 2013, Riga, 13 JUN

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[email protected]

www.uni-due.de/campusmanagement

PE/OE ZIM PW

Uwe Blotevogel [email protected] Tel.: 0201 183 2890 Shahab Azhdari [email protected] Tel.: 0203 379 842 Dr. Daniel Biella [email protected] Tel.: 0203 379 1579 Christian Bruhn [email protected] Tel.: 0203 379 1117 Malte Ney [email protected] Tel.: 0203 379 1885 Sven Radermacher [email protected] Tel.: 0203 379 1368

Susanne Schulz [email protected] Tel.: 0201 183 2492 Guido Bacharach [email protected] Tel.: 0201 183 7013 Astrid Grüneklee [email protected] Tel.: 0201 183 7026

Klaus Peter Nitka [email protected] Tel: 0201 183 2048 Ludwig Ciesielski [email protected] Tel: 0201 183 4006 Sven Malina [email protected] Tel: 0201 183 2212

Thanks for your attention