sttkul profile simple version 2.0

14
Company Profile 1

Upload: hassari-sany-hassim

Post on 12-Apr-2017

84 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: STTKUL Profile Simple Version 2.0

Company Profile

1

Page 2: STTKUL Profile Simple Version 2.0

About UsSatguru Travel is a Global Travel Management Company offering a full range of Services in both Corporate and Leisure Travel.Established in the year 1989 in Kigali (Rwanda, East Africa), we have a proven track record and stability, experience and deliveringas promised. Over the years we have grown to be the largest Travel Management Company in Africa, with each of its product andservice benchmarking excellence in quality. Our Philosophy is to focus on offering a comprehensive and extensive range of serviceswhich deliver strategic value, latest technology and most efficient Travel Consulting. With our team of dedicated professionals,global network of our own offices & affiliations, we are equipped to meet all possible travel needs of both Business and Leisuresegments.

Our network consists of over 60 branches in more than 40 countries spread over in West, East, Central & South Africa, Middle East,South America, France, India and South East Asia. Employing over 1500 travel professionals, our group’s annual turn over is morethan 1 Billion USD.

Why Satguru Travel

2

Page 3: STTKUL Profile Simple Version 2.0

Satguru Travels Kuala Lumpur

Our Malaysia branch, Satguru Travel & Tours Sdn Bhd was incorporated on 26th September 2014 and started operations on21st August 2015. Endorsed by Ministry of Tourism & Culture with our License No: KPK/LN 7984. We are also members ofMATTA (Malaysia Association of Tour And Travel Agents) & MITA (Malaysia Inbound Tourism Association). We have beenproviding the best services to all our clients on 24 x 7 basis. Our objective is to gain a great confidence and satisfaction of ourclients travelling all over the world.

Establishment:

Clientele:

Team Members:

Working Hours:Monday to Friday 09.30 – 17.00pmSaturday & Sunday Closed Emergency services are available between 17.00 and 22.00 hours and on week ends & public holidays. Dedicated key account manager will be assigned.

Computerized Reservation System:

Our team members possess the professional expertise. They are qualified, trained and experienced to deliver the highstandard of service with dedication.

We are equipped with Computerized Reservation System, through which we can access to all the Airlines worldwide. Withthis Reservation System, we have 24 hours access to the following:

Direct flight information worldwideItinerary PricingHotel Reservation & PricingCar Hire Reservation & Pricing

3

Page 4: STTKUL Profile Simple Version 2.0

Corporate Travel managementOur Experience in working with diverse range of clients globally gives us a competitive advantage not only to meet but exceedour clients expectations. Our team of qualified, dedicated, experienced and skilled professionals with well equipped systemsensure that quality excellence remains the cornerstone of everything we do – from individual bookings to formulating businesstravel strategy. Adding value is one of our core specializations. Our meticulously structured service capabilities are under theconcept of One-Stop-Shop. We are adept to adding substance that makes your business trip more fulfilling. Our CorporateTravel Management Services encompasses extensive range of services some of which are as under:

Key Account ManagerMIS – Tracking & Reporting to control travel budgetsService Level Agreement (SLA) for measuring service qualityArranging for corporate agreements with the airlines for best airfares and productive linked incentives.Data management of senior employees and frequent flyers.

Airlines RepresentativeAIRLINES COUNTRY SATGURU REPRESENT

Kenya Airways Benin-Kano

Ethiopian Airlines Rwanda-Congo-Burkina Faso

Afriqiyah Airways Burkina Faso- Niger

Air Burkina Niger-Ghanna-Cameroun-Cameroon- Congo

Jet Airways Rwanda-Ghanna-Burundi

Egypt Air Abidjan- Cote d IVOIRE

Our Network Office

Satguru Travel & Tours Sdn Bhd (KPK 7984) (1110906-U) Lot 2.19 &2.20, Plaza Berjaya, Jalan Imbi, 55100 Kuala Lumpur, MalaysiaTel: +603 2141 1878 / 4878 / 5878 Fax: +603 2141 3878 Mob: +6017 2446636 | [email protected] | www.satguruun.com

4

Page 5: STTKUL Profile Simple Version 2.0

Our Network Across The World

Satguru Travel and Tourism(L.L.C) - DubaiUnit No.2101, 21st Floor, Business Tower By DAMMAC, Business Bay, Dubai - U.A.E

+971 502459750 / 502458320 [email protected]

Abuja Accra Bamako Banjul Bissau Casablanca Conakry Cotonou Dakar Freetown Kano Lagos Lome Niamey Ougadougou Praia

Head Office: Dubai, UAE

West Africa

Central AfricaBangui Brazzaville Bukavu Douala Goma Kinshasha Libraville Lubumbashi Lukasa

Malabo N Djamena Pointe Noire Port Gentil Yaounde

Eastern AfricaAddis Ababa Arusha Bujumbura Comoros Dar Es Salaam Djibouti Entebbe Juba

Kampala Khartoum Kigali Mauritius Mwanza Nairobi Tanga Zanzibar

South AfricaBlantyre (Malawi) Johannesburg Lilongwe (Malawi) Luanda Maputo

Northern AfricaAlger, Algeria

South AmericaSao Paulo, Brazil

AsiaKabul, Afganistan Ahmedabad, India Ajmer, India Bangalore, India Gurgaon, India

Jaipur, India Pune, India High Street Centre, Singapore Bangkok, Thailand Kuala Lumpur, Malaysia

Middle EastBeirut, Lebanon Sana’a, Yemen Abu Dhabi, UAE

EuropeParis, France

5

Page 6: STTKUL Profile Simple Version 2.0

Our Valuable Clients Worldwide

6

Page 7: STTKUL Profile Simple Version 2.0

Attachments

7

Page 8: STTKUL Profile Simple Version 2.0

8

Page 9: STTKUL Profile Simple Version 2.0

9

Page 10: STTKUL Profile Simple Version 2.0

10

Page 11: STTKUL Profile Simple Version 2.0

11

Page 12: STTKUL Profile Simple Version 2.0

Media Release

12

Page 13: STTKUL Profile Simple Version 2.0

13

Page 14: STTKUL Profile Simple Version 2.0

Thank You

14