strengthening the pan african movement for social justice challenges of using icts
Post on 19-Dec-2015
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Strengthening the pan African movement for social
justice
Challenges of using ICTs
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Fahamu has a vision of the world where people organize to emancipate
themselves from all forms of oppression, recognize their social
responsibilities, respect each other’s differences, and realize their full
potential.
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ReputationReputation for being a technology
organisation …
We are not!
We only use technologies as tool for what we want to achieve
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Themes• Strengthening capacity in human rights
and advocacy• Pambazuka News: Platform for debate,
analysis and action for freedom and justice• Reaching wider communities• Experiences in mobile phone
technologies• Pambazuka Press:From digital to print
(and back again)• Blogs, social networking, twitter, etc:
building Pambazuka 2.0 platform
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Strengthening capacity in human rights and advocacyLearning for change program
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Origins
• Thought ICTs could help human rights training
• Research on >100 organizationsin eight African countries (1998)
• Organizational needs and capacities• Priorities and preoccupations• Training needs and capacities• Information and communications capacities
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Context
• Widespread violations of human rights
• Volatile, and sometimes hostile, political environment
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Context
• Capable individuals but fragile organisations
• Heavy case loads and stressful work
• Unable to release staff for training
• Dichotomy of values
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Information and communications infrastructure
• Computers with CDROM capability• Low specification machines
(Win98+)• Email ubiquitous• Low bandwidth • WWW expensive, slow, frustrating• Poor telephone connections
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Conventional courses
• Difficulty in releasing staff for extended periods
• Fragility of organizations• Cost• Non-returners• Relevance to ongoing operations
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Workshops: advantages
• Face to face human ‘interface’• ‘Interactive’• Exchange of experiences• Short absences from work• Networking• Cost
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Workshops: disadvantages
• Heterogeneity of knowledge and experience
• Little or no preparation by participants
• Limited depth and breadth• Unknown long-term impact• No post-workshop support
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Challenges for design• How to ensure substantive training
without long absences from work?• How to overcome limits of
workshop based learning?• How do we ensure that training
results in strengthening of organization and not just of individual?
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Learning for change model
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Learning for change model
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Learning for change model
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Choice of method
• Ease of editing and updating• Faster production• Enables search• Automatic sitemap/ToC• Bookmarking• Incorporation of Flash
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CDROM features• Fully interactive• Feedback to user for exercises• Stand-alone learning• Reusable content• Extensive resource centre of
documents and other resources
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CDROM features• Strong designs• Emphasis on aesthetics• Simplicity• Usability• Focus on learning/content• Can be used as course or reference• Cross-platform Windows 98+;
MacOS9+
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Stand-alone learning
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Institutions with whom we have developed courses
UN University for Peace
Office of UN High Commissioner for Human Rights
University of Oxford
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Institutions with whom we have developed courses
UN Systems Staff College
Association for the Prevention of Torture
Article 19
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ChallengesUniversal preference for print - no
computers at home, internet café problems at night, fieldwork etc
Only minority of relatively well-endowed organisations have access
Great demand from grassroots CBOs can’t be met through this approach
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In the end …
Decided not to develop CDROM materials further, but instead focus on producing printed materials for learning
… and at some future date, when bandwidth availability improves, maybe go to web-based access
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Pambazuka News
Platform for debate, analysis and action for freedom and justice
www.pambazuka.org
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Origins• Origins: in response to demand• Debate, discussion, analysis, commentary• Tool for advocacy, lobbying, and
campaigning for social justice• Platform for diverse views within
framework of struggle for social justice• Origins as newsletter only. After 4 years,
website set up!
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Results• Readership• Subscribers• Use by other media• Awards• Text based email• Low bandwidth website
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Example of use in advocacy• AU Protocol on the Rights of Women
in Africa• Speed of ratification• Lobbying at AU Summits by SOAWR• Distribution of printed special issues• Red, yellow and green cards• Online petition• Use of text messaging / SMS
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SuccessDue to direct face-to-faceInternet great for disseminating to
activists, and raising public profile of campaign
Print more important for key audiences
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Widening the reach• Podcasts and video• Documentary films• Radio programmes• Soap operas
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Challenges• <7% Africans have access to
internet• Predominantly in urban areas• Nowhere near a mass phenomenon• 80% subscribers say they print out
Pambazuka News for reading
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PressuresTo produce printed magazine /
newspaperTo make printed copies of thematic
articles availableTo publish books
And To make use of new media, social
networking and further use of ICTs
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Experiences of using mobile phone technologies
Texting for women’s rights Online petition, signing using SMS Contribution of text messaging -
minimal: of 5000 signatories, 454 from mobile phones (<10%)
Yet impact huge owing to novelty value - “sexy” thing to do
But why so few text messages?
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Experiences of using mobile phone technologies
SMS for farmer support Short experiment Very limited use of text
messaging Lots of messages sent out by
project, but very few responses from farmers
Why?
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Experiences of using mobile phone technologies
Campaign on domestic violence - KZN 30% prevalence Minimal reporting of cases Collaboration with paralegal network BulkSMS system set up and paid for 83% households said they had
mobile phones 80% knew how to send/receive SMS
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Campaign on domestic violence - KZN
After one year, doubling in number of cases reported to paralegal offices
Celebrations that project was successfulBut women sent less than 100 messages
throughout the whole year!Why?Evidence suggests it was the 12 workshops
that made the difference not the mobile phones
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Mobile phones: constraintsCost of text messaging $.20 -$.50
per message cf $1-$2 / day incomePoor pay more per unit than rich
because poor use pay-as-you-go. Inequity of user charges - cf Water, Electricity etc
Ownership of phones in rural areas predominantly men, even though women use them too
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Experiences of others in AfricaUshahidi - Election violenceElection monitoringOrganising protests etcRallying votersWork because there is pre-existing
network of activists.
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Mobile phone - the great solution?Penetration rate claimed to be 30%
according to mobile phone companiesBut because multiple networks in most
countries with premium charges across networks, tendency for middle classes to have at least 2, if not 4 phones
Actual penetration rates may be about 10%Could be transformative if charges dropped
to reflect actual costs (effectively zero)
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From digital to printFrom accidental publisher of books to
becoming a formal publisher of progressive pan African books
Pambazuka Press www.pambazukapress.org
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… and back again
ebooksPrint on demand technologies
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Concluding remarksTechnology as a complement, not substitute
for social interactionTendency for technologies to amplify and
exacerbate social differentiationTechnology is not neutral: it reflects the
power of those who use it - not always for ‘good’
ICTs powerful: those with economic power are rendered more powerful because of their access; conversely, those without access rendered more powerless
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Concluding remarksTendency for us to fetishize ICTs - i.e.
imbue inanimate objects with power and abilities.
Need to recognise social nature of technology: technology not a thing but an expression of a social relation
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Concluding remarksGreatest power of ICTs lies in ability of
people to give voice to their own experiences and to play a more sigificant role in determining their own destiny.
By allowing technology to amplify social differentiation, those with access increasingly determine the destiny of the majority who don’t have access.
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Concluding remarksIn a sense, ICTs have strong anti-
democratic tendencies that need to be consciously militated against.
Otherwise those with power will end up more powerful
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