Simple Free Cash Flow [Q]

First-year Overall Turnover

$1,361.3M$1,334.7M$398.7M$390.1M$245.4M

SystemApril 2021

23.3%25.3%24.6%25.3%29.9%

METRIC ACTUALYTD

THRESHOLDYTD

OUTSTANDINGYEAR-ENDTHRESHOLD

YEAR-ENDOUTSTANDING

STRENGTHEN THE CORE

ISFP System Dashboard

Caregiver Engagement – Highly SustainablyEngaged [Q]

50.0%49.0%50.0%49.0%45.0%

Caregiver Engagement – Resonance with theMission [Q]

86.0%82.0%86.0%82.0%81.0%

Safe (# Health Care Acquired InfectionHarm Events)

Effective (Sepsis O/E Mortality Ratio)

Compassionate (Composite of Overall RatingTop Box Scores for AMB, IP, ED, HH)

Seamless (Readmission O/E Ratio for CMSConditions)

Personalized (Patient Reported Outcomes)

High Value Care (Value Improvement)

Provider Engagement [A]

Operating EBIDA (%)

Philanthropy Production [Q]

1,1091,305277326247

0.800.830.800.831.09

77.9%74.4%77.9%74.4%76.2%

0.790.840.790.840.98

75,00050,00025,00016,667105,311

0.9760.9890.9760.9890.973

3.793.78

5.1%5.0%4.6%4.5%2.8%

$321.1M$291.6M$57.6M$52.4M$95.9M

Operating EBIDA ($)

Clinical Care

METRIC KEY: [A] = Annual Metric, [Q] = Quarterly Metric

*

*

*

*

* Metric in Common

Health Equity [Q] 8 of 18 9 of 18 10 of 18 9 of 18 13 of 18

$100.0M$0.0M$25.0M($53.0M)$0.0M

1

Improve Ambulatory Care for All Populations(9 Sub-components)

% ICU Admissions ≥ 5 Days with Goals of CareConversation

Access & Navigation (Sch Care Needed RightAway)

31 of 76 10 of 76 19 of 76 40 of 76 76 of 76

93.4692.7192.3691.6291.84

SystemApril 2021

METRIC ACTUALYTD

THRESHOLDYTD

OUTSTANDINGYEAR-ENDTHRESHOLD

YEAR-ENDOUTSTANDING

BE OUR COMMUNITIES' HEALTH PARTNER

ISFP System Dashboard

Diabetes Management Bundle

Cardiovascular Patient Statin Use

Depression Assessment

Breast Cancer Screening

Colon Cancer Screening

Cervical Cancer Screening

Pediatric Immunization

% Patients 65+ in Outpatient Setting withAdvance Directive

Digital Engaged Users – Engaged users (Circle,Healthconnect, MyChart, & FollowMyHealth)

28.31%27.76%26.84%26.65%25.70%

83.26%83.08%82.77%82.71%83.18%

59.39%57.99%55.65%55.19%58.36%

75.06%74.88%74.60%74.54%72.76%

68.11%68.11%68.11%68.11%73.18%

78.46%78.46%78.46%78.46%78.38%

59.46%58.75%57.57%57.33%57.59%

229232229232121

69.0%47.0%59.9%52.5%64.7%

32.0%29.0%28.7%27.7%24.9%

1,000,850840,714942,917792,0501,092,501

Improve Medicaid Health – Reduce AvoidableED Utilization [Q]

Community Benefit – Proactive Discretionary% of Net Service Revenue [Q]

Improve Health in Our Communities – HousingInstability & Homelessness [Q]

2.48%2.45%2.48%2.45%1.98%

METRIC KEY: [A] = Annual Metric, [Q] = Quarterly Metric

Maintain and Grow Existing Brand Equity [Q] 100%86%100%86%86%

*

*Metric in Common

Hypertension Management 64.96%64.41%63.50%63.32%60.08%

Access & Navigation (Sch Routine Care) 95.4494.6894.5493.7897.35

5 of 9 2 of 9 2 of 9 5 of 9 6 of 9

Depression Follow-up on PositiveScreening

60.71%60.22%59.40%59.23%68.31%

Transform Care: Access and Navigation

Mental Health & Wellness [Q] 7 of 35 5 of 35 10 of 35 24 of 35 28 of 35

Whole Person Care

Transform Care

Environmental Stewardship – ReduceGreenhouse Gas Emissions [Q]

5.0%3.0%1.3%0.8%3.4%

2

Early Phase & Investigator Initiated Studies

SystemApril 2021

METRIC ACTUALYTD

THRESHOLDYTD

OUTSTANDINGYEAR-ENDTHRESHOLD

YEAR-ENDOUTSTANDING

TRANSFORM OUR FUTURE

ISFP System Dashboard

Digital Experience

Digitally-enabled Patient Transactions(online scheduling, telehealth, etc.)

Digital Registered Users (Health Connect,MyChart, Circle, etc.)

Publications

595,790534,126179,786161,178214,492

3,850,0003,750,0003,683,3333,650,0003,664,160

900800780765747

1,6501,475555492688

METRIC KEY: [A] = Annual Metric, [Q] = Quarterly Metric

*

*Metric in Common

Value Based Care Capitation Revenue [Q] 7.2%6.8%6.9%6.8%8.3%

Providence Health Plan / Ayin Premium andService Revenue

$2,174.9M$2,111.5M$180.0M$174.7M$686.2M

Tegria Revenue [Q] $500.0M$400.0M$125.0M$100.0M$94.5M

Active Patients in Single Electronic HealthRecord [Q]

85%80%0%0%64%

Telehealth Growth [Q] 30%25%20%20%23%

Advances in Scientific Research & Publications

% Migration of Enterprise Data to HealthcareData Platform [Q]

60%47%39%34%29%

Visibility & Voice – Share of Voice [Q] 2 of 6 1 of 6 2 of 6 4 of 6 6 of 6

3