strengthen hmis in tanzania operation plan

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    Strengthen HMIS in Tanzania - Operational plan

    The MoHSW, with a consortium of partners, in October 2007, developed aProposal to

    Strengthen the HMIS in Tanzania. Building on this document, during 2008, an operational

    plan has been developed, presented to the MOHSW, revised according to their requirementsof early results, and redeveloped further through an extensive process. This current document

    synthesizes the requirements and conclusions reached during this process into an operational

    plan.

    Key requirements and conclusions emanating from the 2008 process are;

    Early national HMIS coverage and effective data flow from all districts to the

    MOHSW are required, while at the same time ensuring longer term (5 years)

    sustainability, system strengthening and improved data quality and information usage

    o A plan for rapid HMIS rollout and system consolidation is now included

    Budget needs to be within the limits of what is committed by the Norwegian, Dutchand Canadian Embassies (2.5 mill + 5 mill + 2-3 mill?) and distributed in such a way

    that national coverage (Norwegian), system strengthening (Netherland) are included.

    The HMIS process needs to be open and inclusive in such a way that other donors

    involved in information related interventions are led to contribute into the same

    overall process. For example, while JICA is funding the implementation of the

    HIV/AIDS information system in Coast region, the Norwegian Embassy is adding to

    this contribution in such a way that the Coast region becomes a test region for the

    overall HMIS within this operational plan.

    The operational plan and budgets need to contain phased and integrated componentsthat will be funded by the above mentioned donors.

    A test region will be developed and maintained throughout the 5 years project. Here

    the different types of intervention packages (e.g. software, revised data sets, training

    manuals, and data use workshops) will be developed, tested and refined for further

    rollout to all districts. Through the JICA initiative, the Coast region has now by

    default become such a test region. Another test region may later be added (Mtwara

    has been suggested).

    The operational plan follows the agreed design of two integrated approaches; 1).top-down

    National HMIS rollout and 2) bottom-up system strengthening, as illustrated in figure 1.

    While the top-down approach ensures national coverage and consolidation of the revised

    HMIS, the bottom-up approach ensures continuous system strengthening, further revisions of

    data sets and more in-depth capacity building.

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    MOH

    &SW

    Reg

    ionReg

    ion

    Reg

    ion

    Reg

    ion

    DistDistDist

    Dist Dist DistDist Dist

    Bottom-up

    System Strengtheningin first one,

    then more Regions

    -Analysis and use of information

    - Regular data-use workshops

    - Capacity d evelopment

    - Revision of data & indicator sets- Training scheme & guidelines

    - District based d ata warehouse

    & Information Office

    Top-down rapid rollout to all

    districts and consolidation of

    functional HMIS:- Databases in Districts and Regions

    - Integrated National data warehouse

    - Training and support

    - Data transfer between districts

    & MOHSW

    Integrated National

    Data warehouse

    Strengthening

    region by region

    Test

    Region

    All Regions

    All Districts

    Facility reports

    National dissemination

    Revised HMIS

    Training scheme

    Tools & methodologies

    Figure 1. Complementary combination of top-down rapid National HMIS rollout and consolidation, and bottom-

    up system strengthening starting in one test region and gradually includes the other regions.

    1. The top-down approach;

    Rapid implementation in all districts over 3 years including 6 months initial phase

    Overall objectives:

    Implement and strengthen the integrated HMIS and DHIS in all districts and regions

    and establish effective data flows to the MOHSW.

    The aim and indicator of success is to reach level 1 of information usage according

    to the TALI tool (see annex),

    o Level 1; establish the basic system with quality data at all levels (including

    completeness) and with the effective transmission of data between the levels

    Develop a national data warehouse integrating all routine reporting and other data

    sources and build capacity at the MOHSW. Establish the Coast region as a test region for the development and testing of tools

    later to be rolled out to all districts (an additional test region may be added later)

    The work is organized in two components called work packages:

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    Work packages (WP):

    WP1 National rollout of strengthened HMIS to all districts and regions. The rollout is

    labelled top-down because an initial package of the revised HMIS is, first, tested in the

    Coast region (WP2), second, rapidly deployed to all districts and regions, and third,

    consolidated over the following two years, all in all a three years intervention. The initial

    revised HMIS consists of HMIS and routine data sets and data reporting forms that are

    currently in use or recently revised, and the DHIS software which is used for managing,

    analysing, presenting and transferring the data. The HMIS data sets and reporting form will

    be further revised during the process. These revisions will be accommodated when ready.

    Rollout approach: Each district region will have two sessions of formal training (initial

    training, and repeat training about 8-12 months later) and three sessions of on-the-job training

    and support to be carried out by a team of facilitators. While the initial rollout and training

    will be rapid, the following technical support and training covered by this WP will be carried

    out over about 2.5 years; July, 2009 - December, 2011.

    WP2 Coast Region initial test region. Implement DHIS using the existing and revised

    HMIS reporting forms in all districts and regional administration in the Coast region.

    Establish a first version of the data reporting forms and data sets to be included in the national

    roll-out. Including the revised reproductive health and human resources data sets.

    Later revisions of data reporting and data sets will be included when they are ready for

    implementation. Changes in data sets and data reporting forms are easily accommodated by

    the software (which is soft), but more problematic in terms of paper forms (which are

    hard copied).

    The first phase of this test region is planned for 6 months, until the contracts are formalised.

    Thereafter the test region will be used to develop and test all intervention packages of the

    overall project (another test region may be added).

    The Test region will be used to test all new tools, software customisation, and understand user

    needs at facility, district, hospital & regional levels. Adapt support, training & tools

    accordingly, and then roll-out to other regions.

    WP3 Software development and Systems Integration. Developing District basedNational data warehouse and building capacity at MOHSW. The first version of the

    national data warehouse will be similar to the DHIS used in the Coast region and will be used

    to receive data from all over the country as the rollout advances. Gradually additional data

    sources will be included and improved functionality such as Geographical Information

    Systems and web reporting will be developed.

    A key issue is to integrate and include the routine data being collected at facility level and to

    remove double reporting and redundant data reporting. The aim is to achieve integration and

    unification of all data reporting. This work on data and indicator sets is contributing to, and is

    integrated with, the revisions of data sets in WP4.

    A software team including the MOHSW will be built and become in charge of the further

    development and improving of the DHIS software and related technical aspects at district and

    national levels. A program for training and capacity building for MOHSW staff will be

    established.

    Total budget for WP 1-3 and top-down approach: abut 2.5 mill USD

    To be funded by the Royal Norwegian Embassy.

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    The attached budget includes additional basic interventions in the Test Region, which is

    intended to become a permanent focus-region throughout the project (WP7).

    Attached minimum budget 30 months test region: 310,000 USD

    National rollout: Institutional base and coordination

    The three WPs in the National Rollout are naturally based at the HMIS unit, MOHSW, and

    will be located in an office here and managed and coordinated from the HMIS unit. However,UDSM and the University of Oslo will be responsible for the software component (WP3) and

    the capacity building at the MOHSW in this regard.

    The funds are to be managed in relation to the HMIS unit, MOHSW, with one part of the

    budget allocated to UDSM and the University of Oslo for the software component.

    2. The Bottom-up approach;

    System strengthening, information usage and capacity building;

    Objectives:

    Develop capacity and ensure that information is analysed and used for informed

    decision making and action in all districts and regions.The aim and indicator of achievements is to achieve Level 2 and 3 of information

    usage according to the TALI tool (see annex) for 80% of the districts;

    o Level 2; Information is analysed, disseminated and used (graphs on the walls,routine district quarterly reports, etc.)

    o Level 3; Information is (documented) used for (district) planning and theevaluation of the implementation of these plans

    Institutionalise quarterly / regular data-use workshops in all districts and regions;information from the HMIS is presented, analysed, discussed in the workshop and

    concrete action plans are made for the improvement of the HMIS and data quality as

    well as for the improvements of the services as according to the data.Work packages

    WP4 Revisions of data and indicator sets and HMIS procedures - address and includenew data needs as they emerge during the process. Revision of data and indicator sets is an

    ongoing process and includes interaction with the health programs. Initially the rollout will be

    based on the existing HMIS forms and already revised data sets. Revisions will be included as

    they are ready for implementation.

    Aim is to arrive at a situation where a national committee is responsible for the harmonisation

    of the total array of reporting requirements to the health facilities. Programs and agencies

    wanting to introduce new data reporting forms will then have to approach this committee in

    order to get acceptance for additional requirements. Requirements when introducing new data

    reporting forms will include that they are harmonised within the overall HMIS framework and

    that no double reporting is accepted.

    WP5 Building district and regional capacity. Establish a HMIS training scheme on analysis

    and use of information for management and decision making for program and district

    managers at district and regional levels in the entire country.

    The training will consist of repeated formal training sessions with individual and group

    assignments and support in between.

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    WP6 System strengthening; Improving data quality, information usage and healthmanagement. This WP consists of three major set of activities;

    1: Institutionalise quarterly /regular data-use workshops in all districts and regions, where data

    is analysed and discussed, problems identified (both regarding HMIS and health services),

    and action decided upon.

    2: Institutionalise the production and dissemination of quality district and regional quarterlyand annual reports based on the HMIS data

    3: establish and strengthen the district and regional information office and DHIS data

    warehouse as an active and competent information resource centre that is effectively

    responding to the needs of the district /region: Create District Information Towers

    Approaches to enable these activities in districts and regions are to establish a team of HMIS

    facilitators and a support structure covering the country. WP 5 trainers and assignments

    will make up an important part of the support structure to WP5

    WP7 Establish and use the Test region to develop and test tools and methodologies

    including revised datasets. (This WP will be combined with WP1, which has a preliminary

    status until the project is formally established).The test region will be used to develop, initially implement and test all the interventions

    described in the above WPs; data sets, software, training programs, guidelines for data

    workshops, quarterly and annual district reports, strengthening the district information office

    and data warehouse, etc.

    The test region will be run by hiring additional staff based at the region, conduct particular

    investigations and have increased support as compared with the other regions.

    Total budget for WP 4-7 and bottom-up approach: about 5 mill USD.

    To be funded by the Dutch Embassy.

    Some basic components of the test region is included in the roll-out budget to be covered bythe Norwegian Embassy; 2 staff, vehicle, support, training of district and program managers.

    This was done because of uncertainty as to when funding and contracts would be available.

    Once this is decided the relations between the two budgets may be reworked.

    System strengthening bottom-up: Institutional base and coordination

    WP 4-7 consist of distinct tasks, such as running and coordinating

    Revisions of data and indicator sets and procedures for their collection, management

    and use (WP4); a committee of programs and stakeholders will be established (based

    on the M&E committee), responsibility, coordination and management, clearly located

    to the MOHSW.

    Training scheme (WP5); while being coordinated through the MOHSW, clear

    responsibilities for the development of programs and the running of the courses are

    given Ifakara and UDSM.

    test region (WP7); need to be closely linked to the other WPs as a test-bed, but the

    responsibility to run it may be delegated Ifakara

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    continuous system strengthening (WP6), which is a further strengthening and after

    the first three years the continuation of the National rollout process, should be

    managed and coordinated by the HMIS unit, MOHSW.

    The funds are to be managed in relation to the HMIS unit, MOHSW, with items of the budget

    allocated to Ifakara in relation to the training scheme and the Test region..

    WP8: Management

    & coordination

    WP1: National rollout of strengthened HMIS:Rapid deployment, consolidation, strengthening

    WP2 & WP7: Test RegionInitially Coast Region (WP2)

    Develop & Test,HMIS revisions

    WP3: Software Development

    & systems Integration

    District & NationalData Warehouses

    WP5: Capacity development;courses, support & facilitation

    Continuous education

    Overview Work Packages (WP)

    WP4: Revision of HMIS;Data and indicator sets,

    procedures & tools

    WP6:System StrengtheningImprove USE of information

    District Information Tower

    Figure 2: Overview work packages (WP)

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    3. Management and coordination

    Facility Information Warehouse

    MONITORING AND EVALUATION SECTION

    Administration & Logistics

    Health Systems

    Research and Surveys

    Unit

    HMIS Unit

    InformationCommunication and

    Technology(ICT)

    Con

    Demographic

    Surveillance Systems

    Unit

    HMIS Strengthening Program

    Ph

    Regional InformationWarehouse

    District Information Warehouse

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    Description of a Monitoring and Evaluation Organization chart

    Monitoring and Evaluation (M &E) is one of the five sections operating under the Directorate

    of Policy and Planning. Its key function is to monitor and evaluate health sector performance.

    In this regard its principal function is to supervise data collection, storage data analysis

    interpretation and dissemination. Data collection is done through different systems which

    are distributed in different ministries, departments and institutions. Some of the systems are

    directly managed under this section however; some are run and managed in other

    departments of the MoHSW. The plan is to keep such systems continue operating in their

    department but coordinated under Health Management Information System (HMIS) which is

    one of the units of M & E Section. Detailed explanations are provided under HMIS project.

    The M & E section lead by the head of section who report to Directorate of Policy and

    Planning. The technical support is provided by M & E Technical Committee which is under

    SWAP Technical Committee. The committee has its members from health information

    stakeholders like Development partners, National Bureau of Statistics (NBS), Retention

    Insolvency Trust ship Agency (RITA), NGOs, Special Programs. M & E section is a secretariat

    to this committee.

    Administration and logistic: Considering the volume of operations to be managed under

    this section, a post of Administrator and Logistic Officer is proposed. The administrator

    would report to the head of section. Other staff to operate under this unit will be accountant,

    procurement officer, personal secretary, drivers and office attendant. This unit its services

    will have cover core units in the section. Job description for the new post with all staff under

    him will be developed soon once the M & E structure is approved.

    Information Communication Technology Unit (ICT): This unit would provide its services

    to all core units in the section. It will be responsible for data management like data storage,

    analysis and dissemination using up to date technologies. At the national level, the unit

    would perform as Information were-house whereby different health statistics will be kept

    and maintained. The unit would be responsible in maintaining hard and soft-wares for

    MoHSW.

    Health systems Research and survey unit: This is one of the three core units which are

    responsible for operation research and surveys. Its main role is to conduct operational

    research or to assist other departments to do so. At regional and district levels the unit do

    train RHMTs & DHMTS on how to conduct operational research in order to get detailed

    information of its locality. Also, the unit has a role to plan and conduct surveys like Service

    Availability Mapping (SAM). The unit does work very closely with NBS in conductinghousehold based surveys like Tanzania Demographic and Health Survey (TDHS) Tanzania

    HIV/AIDS Malaria Indicator Survey (THMIS) etc.

    Demographic and surveillance Systems (DSS) Unit: The unit is responsible for community

    based information from selected clusters. Systematically health workers do collect mortality

    events as well as conducting population censuses in those clusters. Population censuses are

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    useful in establishing factors linked to cause of deaths. Information from this source is

    important in absence of the strong vital registration in the country.

    Health Management Information Unit: It is another core unit that is responsible for routine

    data systems that are collected from all health facilities. Another responsibility is to up-date

    data collection tools as well as to coordinate other sub-systems based in other departments.

    More information in regard to this unit is provided under HMIS strengthening program.

    Were-houses for regions, districts and health facilities: At regional, district and facility

    levels there will be information were-houses to ensure health information is managed at one

    point. This would be coordinating centers for sub-systems operated by special programs or

    by different departments.

    Phone for Health project: This is a special project which will contribute to the strengthening

    of HMIS. The system would help to transfer quickly some of the HMIS data into HMIS

    system using mobile phones. To start with the project is currently piloting Integrated Disease

    Surveillance System in Tabora and Mwanza. Other components to be included are blood

    transfusion and PMTCT information.

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    HMIS Consortium Team

    HMIS Strengthening Program

    Assist. Program

    Manager

    (Reproductive &

    Child Health

    Statistics)

    MODULE 1

    Assist. Program

    Manager

    (Morbidity &

    Mortality Statistics)

    MDULE 2

    Assist. Program

    Manager

    (Health Systems

    Support Statistics)

    MDULE 3

    Assist. Program

    Manager

    (Health Related

    Statistics)

    MDULE 4

    - Expanded ProgramFor Immunization(EPI)

    - Family Planning (FP)- Safe MotherhoodInitiatives (SMI)

    - IntegratedManagementof ChildhoodInitiative (IMCI)

    - PMTCT- School HealthProgram

    - Nutritional and ChildGrowth

    - Outpatient &Inpatient

    - NACP- TB & Leprosy- NMCP- IDSSR

    - Dental Health- Mental Health- Neglected TropicalDiseases

    - Diagnostic Services

    - Human Resource- Financial Statistics- Logistics & Supplies- Equipment- Health Facility

    Inventories

    - Social Welfare Statistics- Environmental and

    Sanitation Statistics- Tanzania Food &Drug

    Authority- Tanzania Food

    Nutritional Center

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    The consortium team behind the HMIS Strengthening program consists of the following

    partners:

    The Ministry of Health and Social Welfare (MOHSW)

    Role: MOHSW is the owner of the HMIS Program and is responsible for its overall

    management, financial management and coordination. The HMIS unit within the Monitoring

    and Evaluation section in the Directorate of Policy and Planning of the MOHSW is the

    operational base of the HMIS Program. The MOHSW regional and district offices are the

    operational bases for the HMIS Program at these levels.

    A financial entity will be put in place in order to manage the finances as in accordance with

    the specifications for reporting and management given by the donors.

    Ifakara Health Research Institute (IHRI)

    Role: responsible for the health professional components of the HMIS Program, including

    epidemiology, M&E, using information for health action and operational health research.

    Furthermore, IHRCD is responsible for the development of training manuals and guidelinesand for assisting in the running of the training scheme (WP5) and the test region (WP7).

    IHRD is also taking part in the System Strengthening (WP6) and overall management.

    University of Dar es Salaam (UDSM)

    Role: UDSM is responsible for the Information Technology, software and implementation

    components of the HMIS Program (WP1, WP2, WP3) as well as for the training programs in

    WP5. The training program will use the NORAD funded Masters in Health Informatics as an

    institutional base. The Muhimbili University of Health and Allied Sciences (MUHAS) is a

    partner in this Masters Program.

    University of Oslo (UiO)Role: UiO represents the international expertise and advisory role on HMIS/HIS and Open

    Source software in the HMIS Program. UiO will work closely with UDSM and the HMIS unit

    on the software, implementation and system strengthening issues.

    MOHSW the operational base and responsibilities

    The MOHSW is the owner of the HMIS and the HMIS unit of the Health Information and

    Research (HIR) section of the MOHSW is the operational base of the HMIS Program. In order

    to render the HMIS sustainable, the HMIS Program will focus on developing capacity within

    the MOHSW in all aspects of the management of the HMIS and data analysis and

    dissemination. In order for this to be possible, it is the responsibility of the MOHSW to

    prioritise the HMIS and give it high level support, which will entail the allocation of

    sufficient resources. For the HMIS Program to succeed the following actions are needed:

    Health Information and Research section & HMIS unit need to be strengthened in theareas of database management and epidemiology

    Regions and districts need information officers responsible for the HMIS and datareporting, analysis and dissemination across programs and staff responsible for thedatabase. The district information officer needs to be member of the DHMT

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    All facilities need identified person responsible for the HMIS.

    The identification and allocation of HMIS staff is the responsibility of the MOHSW. Trainingand supporting these HMIS staff is the responsibility of the HMIS Program.

    Project management and reporting overview

    The HMIS Program is managed by a joint management team consisting of all consortium

    members and is headed by a program manager from the HMIS unit. The program team, withthe program manager as responsible, will report on the progress of the HMIS Program every6 month. The responsibility for tasks and deliverables related to the various Work Packages,such as particular training manuals, software or implementation components, are distributedbetween the partners and given to individuals, who are then responsible for reportingprogress to the joint management team.

    Financial Management

    The MOHSW is responsible for establishing a financial entity able to manage the budget andthe funds, and report on expenditures as according to the requirements of the donors.

    Particular budget items related to tasks and responsibility are to be allocated to particularpartners and consortium members who will then report on the utilisation of these funds asaccording to the requirements to the financial entity at the MOHSW and on work done anddeliverables achieved to the joint management team.

    Implementing the top-down approach; National rollout and software component

    Specification of the operational plan for the National rollout (WP1) and the building of theNational, District and Regional data warehouses (WP3).

    This specification is following the attached budget.

    4. Specification of the top-down National HMIS rollout

    The rollout process will start with a one week training session for MOHSW and nationalhealth program staff.

    The top-down rollout consists of 3 interlinked work packages;

    WP1; National rollout

    WP2; Coast region as initial test region. Budgeted separately.

    WP3; Software development and systems integration, building the data warehouses

    These three WPs are directly interlinked as follows; the data from the national rollout will

    become the content of the data warehouse, and the data warehouse is the software applicationthat will be implemented during the rollout. The Coast region is where the rollout strategy,

    tools and data sets are initially tested.

    The team that will carry out these components is composed as follows:

    6 MOHSW staff,

    6 DHIS /HMIS facilitators, from UDSM and the HISP group

    International and regional consultants

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    4.1. The Coast region (WP2)

    In collaboration with JICA and funded by JICA and the Norwegian Embassy, the team

    is

    identifying the HMIS data reporting forms and other data sets that are to be included

    the initial phase

    customizing the DHIS database according to these requirements; data entry forms and

    data analysis and reporting functionality

    testing out software and the technical configuration to be used in the districts, regions

    and national level; which is based on the Linux operating system and which enable the

    data to be accessed by all computers in the district offices via wifi.

    Training users in technical aspects as well as in HMIS management and developing

    training guidelines

    The output of the Coast region work Package, as well as the initial output of the software

    work package to be explained later, will be the initial HMIS package to be rolled out

    nationally.

    4.2. The National HMIS rollout and consolidation (WP1)

    It involves getting HMIS working, based on existing registers and books, with monthly return,

    and use DHIS as tool to collate, analyse and report. Train at least 2 people in every district

    & region, plus follow-up visits to sites.

    The national rollout and following consolidation will be carried out over two and a half years

    following the initial 6 months of testing in the Coast Region. It will consist of 2 formaltraining sessions and three support missions in each region which will cover all districts. The

    first initial deployment will be carried out by a rapid training scheme, where (if computers

    may be purchased), district and regional information staff do their training on the new

    computers with the software installed, and bring them with them back to the districts.

    Training will be followed by a first support mission to each region and district. Support

    missions to the districts will be carried out together with the regional information officer, with

    the aim to enable him/her to carry out the first level of system support as an institutional new

    practice. Budget (travel) will later be allocated for such support. During the first 6-8 months,

    the first basic coverage of the country will be completed, and during the following 2 years the

    district HMIS and the reporting structure from the districts to the MOHSW will beconsolidated.

    The objective is to achieve Level 1 of Information usage for 80% of facilities and 90% of the

    districts by the end of this period.

    During the two and a half years basic training and support will be carried out as follows:

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    For each Region:

    Formal training. Two sessions of one week (5 full days of) training will be carried out in all

    regions, first the initial training at the start of the implementation. 7-10 months later a second

    one full week training session will be conducted.

    District support and HMIS facilitation missions. 3 interventions of an average of 20 days

    will be carried out in all districts in each region, by a team of 3 from MOHSW /HISP and 1

    from the regional office (information officer). On the job training, facilitation and support will

    be carried out. In order to save travel cost, the first two of these interventions per region are

    sought carried out after the formal training sessions.

    After the first 30 months further strengthening of the HMIS

    After 30 months this rapid rollout and consolidation process will merge with the more in-

    depth regional (bottom-up) approaches; training of health managers in WP5 (capacity

    building) and the strengthening of the district HMIS in WP6 (system strengthening). WP6,

    System strengthening and use of information, will represent the continuation of the on-site

    support and facilitation in the rollout WP, but with increased sophistication in terms of

    information use.

    The data-use workshops to be organized in WP6 will be of particular importance as a way to

    institutionalize the use of data for management, and thus the HMIS.

    4.3. Software and system integration. Strengthening the MOHSW HMIS unit and

    building the integrated district and national data warehouses

    4.3.1 General training of MOHSW staff

    Develop Software team

    A dedicated software team is being built consisting of

    4 MOHSW staff,

    4 UDSM /HISP staff

    This team is partly overlapping with the technical rollout team described above

    The software teams main tasks are to develop the national and district data warehouses and to

    customize DHIS and additional software tools as according to the needs of the MOHSW,Furthermore, to integrate the data warehouse with other data sources by extracting the needed

    data. GIS functionality will be developed as part of the collaboration with WHO on the

    OpenHealth project.

    The software team will work with, and be part of, the global network of DHIS developers and

    work closely with the WHO and HMN on the developing of appropriate Open Source tools.

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    This work has already started as three members of the software team (one of them form the

    MOHSW) took part in a two weeks DHIS workshop in New Delhi, India, in March.

    Regional and international experts will assist the MOHSW in the development of the data

    warehouse, at national, regional and district levels, as well as in the rollout of the system.

    Capacity building MOHSW; data management, DHIS data warehouse and open sourcetechnologies

    Capacity will be developed in the MOHSW through the activities of the software team

    described above but also through the building of a solid base for managing the overall

    National HMIS.

    All staff in the HMIS and ICT units will be part of this effort.

    As the building of the National data warehouse and the National HMIS will take place in the

    HMIS unit, capacity building will be part of every step of the process.

    In order to achieve capacity development in the MOHSW, the project needs to recruit

    additional regular MOHSW staff, train existing staff, allocate skilled project staff to the HIR

    section and engage them fully in the development of the system and its rollout.

    Based at the UDSM and the NOMA Masters Programme, which is running courses on these

    issues, the project will engage in a wider national capacity development in this area, as well as

    targeting individual HMIS and ICT staff for training (several are already included).

    Training of regional and zonal HMIS staff will also be part of this effort.

    4.3.2. Software development and systems integration

    The software development and integration work package will be a continuous activity and will

    be handled by the UDSM-MOHSW software team. The team will be responsible to;

    Design database and software for rapid rollout based on existing HMIS.

    Update software and data warehouse design based on revised tools.

    Integrate DHIS with other related applications (e.g. LGMD)

    Revise database & software once new registers & tools finalised

    The customization and further development of the DHIS software and its integration with the

    WHO OpenHealth application for web based Geographical Information System (GIS), is

    specified in a separate document. The DHIS-OpenHealth development is in cooperation with

    WHO and Health Metrics Network. The WHO-OpenHealth is the new web-based application

    developed by WHO to replace the HealthMapper (see figure).

    The DHIS-OpenHealth is a scalable district and web-based data warehouse, which may work

    as a stand alone application without internet connection in a district, or as a web based

    national repository at MOHSW.

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    Integration with other computer based application such as Electronic Patient Record systems

    in hospitals and other facilities is handled through a standardised data interchange platform.

    This, of course, is depending on the use of open standards also by other computer

    applications, which will be ensured through the strategic planning process. and other

    computerised data sources; establishing web-based data warehouse, electronic reporting etc.

    The basic principle underlying the various software applications involved in this workpackage is that first a first customised, stable and useful application is implemented, and

    thereafter it is continuously further developed and integrated with the patient record systems

    such as the Care2X, and other systems in place.

    OpenHealth-

    DHIS SuiteMultiple Views (e.g. M&E,

    surveillance) free combination of

    components(e.g. only data dictionary or

    web presentation)

    Data

    Quality &Validation

    Data

    Dictionary

    Data

    processing

    DHIS

    DHIS-Integrated

    Data repository

    GIS

    Pivot

    Tables Charts

    OpenHealthWeb

    Presentationplatform

    Data Exchange and Integration Platform

    Data Exchange and Integration Platform

    Data

    Entry

    Other systems;e.g. Patient

    recordshospitals, DHS,vital registration

    Figure: The DHIS-OpenHealth data repository. The integration of DHIS and OpenHealth is

    part of a global project managed by WHO.

    Budget for top-down national HMIS rollout specified in attached Excel

    National rollout: 2,043,000 USD

    International technical support 280,000 USDTotal 2,323,000 USD

    5. Specification of the Bottom-up approach

    - System strengthening, information usage and capacity building

    The bottom-up approach consists of 3 interlinked work packages:

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    WP4; Revisions of data and indicator sets and HMIS procedures (continuous, but with initial

    baseline revision)

    WP5; Building district and regional capacity training scheme

    WP6; System strengthening; Improving data quality, information usage and health

    management

    WP7; Establish and use the Test region to develop and test tools, methodologies and revisions

    Work Package 4; Revisions of data and indicator sets and HMIS

    procedures (continuous, but with initial baseline revision)

    Background

    An indicator set has existed in Tanzania since the 1990s, but this is now seen as being out of

    date, fragmented and inadequate and needs to be reviewed in conjunction with all relevant

    stakeholders. Numerous additional program specific data collection tools and routines are in

    use. There is a need for international best practice standards to be applied to indicatorselection as well as to the harmonization of the routine data collection system.

    There is a perceived need for harmonized set of indicators and corresponding data sets and

    data collection tools and routines, clearly acknowledged by MoH&SW top management,

    M&E chapter of HSSP III, donors and programs.

    Objectives

    First phase (first 2 months)

    Review existing data collection tools and indicators being used by MOHSW and the

    relevant programs

    Identify key performance indicators for the health sector in Tanzania

    Identify data sets and data collection tools and HMIS procedures to be part of the

    initial phase. Make sure indicator numerator and denominator, with clear definitions of

    all components, are covered (when possible)

    Identify sources and frequency of all data and indicators

    Hospitals; same procedure for hospitals. The first phase approach is to assess current

    forms and effectively harmonize and use what is there.

    Define and establish the data sets that are going to be part of the first rollout:

    o The current book 2, together with data sets from

    o Vertical programs: HIV, and subsequently EPI, Leprosy/TB, Malaria.

    o Handle the overlaps: same data collected by several programs and data

    collection tools: These data will as a start be harmonized within the DHIS

    database (while one single data item might be collected in many forms, such as

    e.g. First ANC visit, it will only be captured and registered once in the

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    database /DHIS). During phase 2, they will also be harmonized in the data

    collection tools.

    Second phase (first 18 months timeline depending on time it takes to physically print,

    distribute and replace book 2)

    Replace current book 2: Harmonize all relevant data collection tools and routines to

    be used at facility and district levels, and design, produce and distribute new forms

    that will be the primary monthly manual return from facility to district.

    Given the slower process to print and replace existing paper based data collection

    tools, this process will go on beyond the initial phase.

    Establish a permanent national committee to oversee ongoing revisions of data and

    indicator sets.

    The aim is to arrive at a situation where programs needing more data and reports will

    have to present their new data demands for this national committee and arrive at anagreement on whether the new demands are justified, whether the needed data are

    already collected, how, eventually, the new data needs may be incorporated in the

    existing routine data collection system, or whether new data collection tools, provided

    they are not overlapping any existing tool, are needed. This measure is to stop the

    process of fragmentation.

    Special focus on hospitals. Harmonize all relevant data collection tools, data sets and

    indicator sets.

    Scope of Work

    Review existing data collection tools, indicator set and data definitions Conduct consultation meeting with all key HIS stakeholders and their implementation

    teams

    o MOHSW Policy makers, cooperating partners

    o Relevant vertical program managers,

    o HMIS managers, District, provincial managers

    Develop draft national indicator set with defined numerator and denominator and

    source, in accordance with international norms and HMN framework

    Circulate indicators with numerator, denominator, data source, rationale, use, related

    indicators Organize and facilitate consensus meeting on indicators with each program

    Design, print and distribute new paper forms which are shared between MOHSW and

    all relevant health programs. There will be no duplication and overlapping data

    collection (paper) forms. HMIS, RCH, EPI, etc, will all be based on a shared set of

    forms the new book 2.

    This new book may be conceptualized as a set of forms based on programs and

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    services areas; a paper sheet for each of the following (or several combined in one

    sheet), e.g. OPD/morbidity, EPI, RCH, Leprosy/TB, HIV, PMTCT, Malaria.

    A key design objective for the new, inclusive and extended book 2, which is a

    compilation of program specific official forms, is to design and establish a way

    whereby new data requirements in the future will be captured by official additions to

    book 2, by e.g. replacing the HIV sheet when this is being revised, etc.THIS IS IMPORTANT. The inability to continuously being able to update book 2

    over time is the root cause to many of the current problems of fragmentation.

    Continuously incorporate revised forms and definitions of data, data forms and

    indicators into DHIS database /data warehouse

    Revise the entire package of paper based data registration tools used at the facility

    level; design, print, distribute the new tools. IMPORTANT; design a strategy for their

    continuous update and revision over time, i.e. design for addendums according to the

    future updates of book 2.

    Devise a mechanism to revise data and indicator sets annually (i.e. phase 2)Hospitals:

    Similar scope of work, but in a different context. Many hospitals are introducing

    computer based systems. The program needs to take this into account and plan for a

    gradual integration of these systems based on electronic patient records.

    The scope of work includes

    o the aggregated data flows within the hospitals (wards), to be managed within

    DHIS at each hospital (gradually)

    o reporting from all hospitals to the HMIS/DHIS

    o integration of the electronic patient based systems being implemented in the

    hospitals with the system for aggregated statistical data reporting; HMIS and

    DHIS

    Establish a sub-group within the program for the revision of the hospital HMIS

    Develop hospital indicators and data sets

    Develop revised reporting forms for hospitals

    Incorporate revisions in the DHIS

    Implement DHIS in selected hospitals

    Plan for implementation of computerized HMIS and DHIS at all 200 hospitals. Make

    this part of the strategy to integrate electronic patient records with the DHIS and

    HMIS

    Develop a strategic plan for the Hospital Information Systems in Tanzania, where the

    process of introducing electronic patient based record systems in hospitals are

    coordinated and integrated within the wider M&E framework as according to the

    HMN technical framework

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    Work

    To establish a national team responsible for co-ordination, consultation, and finalizing new

    registers, tools, indicators. Each member of the consortium (MoHSW, Ifakara, UDSM, UiO)

    will assign a staff member full time for this national team

    Phase 1 the first 2 months; establishing the initial data and indicator setsThis task, in Dar es Salaam, will start together with the initial phase in the test region and go

    on for about 2 months.

    During the two months, one staff (equivalent) from MOHSW, Ifakara, UDSM and UiO will

    each work 6 weeks; 3X30 days= 90 days @ 100.000 = 9.000.000 Tshs

    Phase 2 revision and replacements of book 2 and other needed tools. Month 7 - 12

    The same/equivalent task force will continue and work on the more radical revision of the

    paper based tools used in all facilities. This work will start 4 months after the initial data sets

    are implemented (in order to gain some experience), go on for 6 months, with slightly less

    intensively; 250 days = 25.000.000.

    Important will be to be realistic in designing the additional tools and books supporting book

    2; paper based books/registers/forms are difficult to replace once printed. They need to

    adhere to certain flexibility, i.e. include blank columns.

    Printing and distribution need to be budgeted separately.

    The timeframe for the total replacement of book 2 and other paper based tools will depend

    on logistics.

    Hospitals Phase 1 and 2

    A task force from the same partners and of the same size and intensity as for Phase 2 (250

    days, 25.0000.000) will carry out this work over the first year of the project. While the first

    phase, reporting from district hospitals will be part of Phase 1, referral hospitals need

    additional attention. Plans for further computerization and the electronic integration of

    patient record systems such as Care2X, and the collaboration with projects of this type, will

    make up an important part of this work.

    The task force will also develop a strategic plan and framework for the development of the

    overall Hospital information system in Tanzania, and its integration within the M&E

    framework, beyond the initial 18 months.

    Printing and distribution need to be budgeted separately.

    Budget: 250 days, 25.0000.000 Tsh

    For all phases above: UiO is covered through the international consultancy budget.

    WP5; Building district and regional capacity training scheme

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    Objectives:

    Run courses and develop capacity in HMIS and data use at

    Regional and national levels (training of trainers of district staff)

    District level staff (training of trainers of facility level staff)

    Facility level staff

    Develop training materials and guidelines for the above training scheme

    This capacity development scheme will have to be carried out in stages starting with the

    regional and national levels, and about 3 months later, also with the district level staff in the

    test region(s)

    The first objective and stage for this work package is to establish a training program for

    the training of trainers; regional and national staff.

    Three staff from each region, including the HMIS focal person, totalling 63, and about 12

    from national and zonal level, totalling about 75. Four training sessions of 2 weeks will beconducted over 2 years. The topics of the training will address HMIS and management,

    analysis and use of information for health management and health services delivery.

    Assignments to be completed between the training sessions will include; use HMIS and other

    information for situation analysis, planning and target setting, as well as the organisation of

    data use workshops at district and regional (i.e. for all districts in the region) levels.

    The training will be conducted using the zonal training centres where appropriate.

    The second objective is to devolve an adapted part of this training program to the district

    level, starting in the test region(s).

    Three times one week training over about 1.5-2 years will be carried out at the regional level

    for 3-4 staff from each district. With about 25 persons per training session, some regions may

    be combined.

    The training will include the same issues as for the regional staff, but with an additional

    emphasise on facility supervision and the training of facility level staff. Assignments to be

    completed between training sessions will include, as for the regional level staff; use HMIS

    and other information for situation analysis, planning and target setting, as well as the

    organisation of data use workshops at district level for district and facility staff.

    Regional level staff will be responsible for conducting the training, but with support from

    national level, in particular during the first session.

    The third objective is to devolve the training scheme to the facility level. The test region(s)

    will be used to develop cost effective methods to train facility level staff (data use workshops

    may be the primary methodology, linked to supervision an additional one). Details will be

    developed later.

    For long term HMIS sustainability, an HMIS module will be designed and integrated into pre-

    service training. In addition, a diploma in Health Informatics programme will be established

    for HMIS cadre.

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    Development of training materials

    The regional training program:

    One staff equivalent from each of the consortium members; MOHSW, Ifakara, UDSM and

    UiO, will each work 4 weeks up to and including the first 2 weeks training session forregional and national staff.

    The district training program

    The team of about 4 persons develops a down-scaled version of the regional training program

    for the district level. This work will be conducted in the test region(s) and will include the

    practical development of a methodology and guidelines for data use workshops both at the

    regional level (for the districts) and at the district level (for district managers and facility

    staff).

    The practical development of data workshop methodology and guidelines will also feed into

    the regional training program.Four staff equivalents will work 8 weeks on this task.

    Annex Assessing levels of information usage

    Table 1: Criteria for Assessing Levels of Information Use General, All Levels

    Level Broad description Detailed description of criteria

    Level 1 The information system is working

    according to its specification: timely

    and accurate data is submitted to the

    district; district manages data indatabase, reports to region and

    feedback to facility. Similar at

    regional and central levels.

    Clearly defined Essential datasets for all

    compulsory reporting have been defined?

    Has an information manager been identified?

    Have all the expected routine reports beensubmitted?

    Have feedback reports been issued?

    User friendly guideline including information

    handling at that level is available?

    Level 2 Summary reports of data produced

    and disseminated regularly

    Indicators are being assessed against

    performance / targets on a regular

    basis.

    Are summary reports available

    Are indicators graphed?

    Are indicators discussed in management

    meetings?

    Level 3 Indicators and information are used

    by managers to inform their action

    plans.

    Indicators and information used to

    document performance in all written

    reports

    Are indicators interpreted and understood?

    Are problems identified based on available

    information?

    Have any problems been addressed, and can

    these steps be documented, and an improvement

    shown using indicators and data?

    Table 2: Criteria for Assessing Levels of Information Use for District level

    Criteria to be met for District Level 1:

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    Criteria 1.1:

    District has clearly defined Datasets for which they are responsible to collect, manage and report

    data.

    Criteria 1.2:

    Information handling (data collection, management and reporting), including all programs, is

    coordinated and integrated. AND The district has identified an information officer responsible

    for information management.

    Criteria 1.3:

    All data for which the district is responsible to report is captured and managed in the district

    database

    Criteria 1.4:

    Up-to-date and user friendly Guideline for collecting, managing, reporting and using

    information in the district is available (encompassing all data requirements, such as from

    different health programs). A detailed Guideline for managing the district database software is

    also available.

    Criteria 1.5:

    The district has staff with sufficient skills responsible for managing the computer based district

    database.

    Criteria 1.6:

    The district database contains 90% of the expected reports from the facilities for the last year.

    75% of the reports from the facilities are received within the period set for the submission of

    reports (for monthly reports; within the 15th

    the following month).

    Criteria 1.7:

    The district has produced and submitted feedback reports to the facilities within the defined

    time frames.

    Criteria 1.8:

    The district has a plan for capacity development related to HMIS (at both district and facility

    levels) and the district database

    Criteria to be met for District Level 2:

    Criteria 2.1:

    District monthly/quarterly reports: Summary report on data collected (from all programs)

    including key indicators compiled and made available for staff and managers at least each

    quarter

    Criteria 2.1:

    Feedback reports to the facilities (including a summary of data reported and key indicators) and

    other information from the HMIS actively used in the supervision of the facilities

    Criteria 2.2:

    At least 8 indicators (and at least one for each program) are graphed for the year and up to date

    for the year and up to last reported month.

    Criteria 2.3:

    At least 1 meeting each quarter designated to evaluate the data elements/ indicators. District

    meetings with facility representatives routinely using indicators and data from the HMIS

    assessing and discussing performance

    Criteria to be met for District Level 3:

    Criteria 3.1:

    At least four problems have been identified and addressed through an action plan, with data and

    indicators specified for assessing achievements towards targets.

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    Criteria 3.2:

    The effect of the action has been monitored using indicators & information from the HMIS and

    can be shown.

    Criteria 3.3:

    The actions and achievements are documented using data and indicators in a written report to

    the district management team and/or in the annual report.

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    Table 3: Criteria for Assessing Levels of Information Use at Facility level

    Criteria to be met for Facility Level 1:

    Criteria 1.1:

    Facility has an Essential Dataset defined; a clear set of data to be collected, compiled and reported.

    AND; the needed and specified tools (e.g. registers, forms) are in sufficient stock

    Criteria 1.2:

    Up-to-date and user friendly Guideline for collecting, managing, reporting and usinginformation in the facility is available (encompassing all data requirements, such as from different

    health programs).

    Criteria 1.3:

    The facility has identified an information officer responsible for information management.

    Criteria 1.4:

    The facility has submitted all (100%) of the expected reports in the last year within the period set

    for the submission of reports.

    Criteria 1.5:

    The facility information manager has validated 80% of the feedback reports from the district

    (checked, signed, and sent back to district if any errors were noted).

    Criteria to be met for Facility Level 2:

    Criteria 2.1:

    Summary report on data collected and reported (from all programs) compiled and made available

    for staff at least each quarter

    Criteria 2.2:

    At least 4 indicators are graphed for the year and up to date for the year and up to last reported

    month.

    Criteria 2.3:

    At least 1 meeting each quarter (assessed over the last two quarters) to evaluate the data elements/

    indicators (i.e. at least one meeting each quarter)

    Criteria to be met for Facility Level 3:

    Criteria 3.1:

    At least one problem has been identified and addressed through an action plan, with data and

    indicators specified for assessing achievements towards targets.

    Criteria 3.2:

    The effect of the action has been monitored using indicators & information from the HMIS and

    can be shown.

    Criteria 3.3:

    The actions and achievements are documented using data and indicators in a written report to the

    district, the facility committee, or the annual report.