streamline your cash handling operations€¦ · that enters and leaves a drawer, keeping a record...

8
Streamline Your Cash Handling Operations ® Solution

Upload: others

Post on 12-May-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Streamline Your Cash Handling Operations€¦ · that enters and leaves a drawer, keeping a record of every cash movement, including transaction numbers and cashier IDs. This gives

Streamline Your Cash Handling Operations

®Solution

Page 2: Streamline Your Cash Handling Operations€¦ · that enters and leaves a drawer, keeping a record of every cash movement, including transaction numbers and cashier IDs. This gives

Cash Still Rules

It takes money to make money. This old adage certainly holds true for businesses that

process cash transactions. Cash costs U.S. businesses $55 billion yearly. While most

of that is due to theft, the figure also includes time spent on processing, counting

and transporting bills and coins.

Some cash-related costs are inevitable, technology can substantially

reduce those expenses. Intelligent cash drawers integrated

with POS systems save businesses substantial amounts of

money through automatic reconciliation. That means no

more manual cash counts. Instead, you get reliable,

accurate data on the cash sums contained in tills at

all times.

The SMARTtill® Cash Management Solution

delivers quick ROI and reduces cash losses by

up to 90%.

That’s what the SMARTtill® Solution delivers. The

SMARTtill® Technology works in real time, taking

only a few seconds to determine new amounts inside

the till following a transaction and alerting management

whenever a discrepancy occurs. This intelligent approach to

cash handling puts an end to lengthy cash reconciliation, downtime

at POS terminal stations to count bills and coins, and end-of-shift counts. Cash

losses are minimized, while efficiency, cashier accountability and customer service

improve. Businesses that deploy the SMARTtill® Solution experience cash loss

reductions between 70% and 80% and up to 90% and get a return on investment (ROI)

in 9 to 20 months.

The Cash Challenge

Cash accounts for roughly 40% of all transactions and up to two-thirds of purchases

less than $10.* About 55% of small businesses even prefer cash transactions,

*Marous, Jim. “6 Reasons Why Cash is Still The King of Payments.” The Financial Brand. May 6th, 2014. November 15th, 2015.

2

Page 3: Streamline Your Cash Handling Operations€¦ · that enters and leaves a drawer, keeping a record of every cash movement, including transaction numbers and cashier IDs. This gives

accepting no payments in plastic so they don’t have to pay credit card fees.*

That being said, handling cash costs money too. Not only do businesses have to

pay for time spent on counting, processing and transporting cash, but they also

lose substantial sums in discrepancies. This has been the case with one of the

world’s largest grocery retailers. Before deploying the SMARTtill® Solution across

its stores in Europe, 30 minutes a day per POS station were wasted counting

cash. Cash losses were common, as quick transactions throughout the day were

sometimes miscounted, leading to discrepancies. With the SMARTtill® Cash

Management Solution in place, time saved has been reapplied to profit-generating

activities. Estimated cash losses are down as much as 90% because it’s possible to

identify losses by transaction and cashier. Management can provide more training

to employees who require it, while honest employees don’t have to fear being

unfairly blamed for losses.

This large grocery retailer’s experience, of course, is anything but singular. Every

cash-handling business struggles with these issues. In the rush to serve customers

and move on to the next transaction, honest mistakes happen — a cashier gives a

customer the wrong change or a restaurant server miscounts bills from a patron,

shorting the till.

Theft is one of the retail world’s biggest challenges. Theft costs U.S. retailers $40

billion yearly, according to the Institute for Business in the Global Context. This

hurts businesses and their customers because merchants often have to pass on

losses by raising prices. With the SMARTtill® Solution, businesses can fight back

against theft.

A Perfect Fit

Business that processes at least 30% of its transactions in cash looking for

better cashier accountability, as they spend too much time on back room cash

reconciliation, is a perfect candidate for the SMARTtill® Technology. That means

most, if not all, cash-handling businesses can benefit from implementing the

SMARTtill® Technology. The SMARTtill® Solution solves a lot of the challenges

associated with handling cash.

Cash Matters

Despite the growing popularity

of electronic payments and a

preference by many consumers

for payments with plastic, cash

isn’t going away any time soon.

Consider these stats:

· 40% of transactions involve

cash

· Cash is used in two-thirds

of transactions under $10

· 55% of U.S. small

businesses don’t accept

credit cards

· 60% of consumers buy

food with cash

· Cash losses cost U.S.

businesses $55 billion

annually

· U.S. currency in circulation

was $1.46 trillion as of

June 2016

3

Page 4: Streamline Your Cash Handling Operations€¦ · that enters and leaves a drawer, keeping a record of every cash movement, including transaction numbers and cashier IDs. This gives

The SMARTtill® Technology transforms how businesses manage cash — at the

checkout and in the back office — and delivers valuable information to managers

about chronic issues that may indicate a need for further cashier training. As such,

the SMARTtill® Intelligent Cash Drawer is more than a POS peripheral; it’s a

solution that helps improve business operations in multiple ways:

· Cash visibility across all POS stations

· Complete audit trail of all cash-handling activities

· Immediate discrepancy alerts following a transaction

· Cash lift and top-off notifications

Built-in Intelligence

The SMARTtill® Solution has built-in intelligence that

integrates with POS software and communicates with

a cash management software application called

the SMARTtill® Cash Manager. Within seconds

after a SMARTtill® Intelligent Cash Drawer is

closed following a transaction, it calculates

the new total cash value against the

previous amount in the drawer and

reconciles it with the transaction amount

recorded by the POS software.

The SMARTtill® Technology works in

real time, recording transaction details

such as transaction number and date

and time, so any discrepancy is quickly

identified. When a discrepancy occurs, the

SMARTtill® Cash Manager flags the error and

issues an alert to the back office.

“Businesses that deploy the SMARTtill®

Solution experience cash loss reductions of between 70% and 80% and up to 90% and get a return on investment (ROI) in 9 to

20 months.”

4

Page 5: Streamline Your Cash Handling Operations€¦ · that enters and leaves a drawer, keeping a record of every cash movement, including transaction numbers and cashier IDs. This gives

APG’s SMARTtill® Solution accomplishes in seconds what usually takes hours to

achieve — accurate counts.

That’s one way the SMARTtill® Solution saves money. But it goes beyond that.

At the checkout

In a typical setting, supervisors doing cash drawer spot checks walk up and

down rows of checkouts, which could easily exceed a dozen in large

retail and supermarket settings. These spot checks reveal how

much money is in the drawer, whether top-off is needed for

each denomination, and whether a cash pull is needed.

The SMARTtill® Cash Management Solution removes

the need and extra effort involved in spot checks.

The system keeps real-time cash counts — down to

the number of bills and coins of each denomination

in each cash drawer — and provides an audit trail to

the cash office. It also alerts managers to when and

which drawers need a cash pull or top off.

If a drawer is low on change or small bills, or the till is

over its cash limit, the SMARTtill® Cash Manager will send

out alerts to management when a cash replenishment or pull

is required. A manager then goes to the specific register(s) with

the exact dollar amount and tops off the float. No time is wasted

interrogating each and every register to determine what needs to be done.

The process is quicker, requiring far fewer interruptions in checkout service,

making for an enhanced customer experience.

In the back room

In a typical setting, cash counts take place at the end of each shift, close of

business and before transport to the bank. Though necessary, multiple counts

5

Page 6: Streamline Your Cash Handling Operations€¦ · that enters and leaves a drawer, keeping a record of every cash movement, including transaction numbers and cashier IDs. This gives

duplicate effort, eating up staff time, and when done manually, errors are common.

With the SMARTtill® Cash Manager, supervisors can remotely track every bill and coin

that enters and leaves a drawer, keeping a record of every cash movement, including

transaction numbers and cashier IDs. This gives managers a complete, accurate picture

of each day’s transactions, allowing them to quickly spot and address any issues that

pop up.

In the training room

Problems involving a specific individual may elude detection or, in cases of dishonesty,

be tough to prove. This is especially difficult at sites where multiple employees share

cash drawers.

With integrated SMARTtill® Technology, the management software keeps a record of

all activity at each drawer, so it’s easy to spot a recurring problem with an individual.

In cases where more training is needed, managers can use data captured by the

SMARTtill® Cash Manager to address areas needing improvement.

The benefits go beyond an individual store. The SMARTtill® Cash Manager also keeps

track of the same level of detail for entire enterprise, rolling up store-level detail to the

corporate headquarters. This in turn allows corporate management to make decisions

based on real-time data.

A SMARTtill® Automation

To sum up, the SMARTtill® Solution delivers a number of welcome benefits for cash-

handling businesses:

· Hours saved on manual till counting activity

· Hours saved on reconciliation and discrepancy investigation

· Enhances operational efficiency and delivers full cashier accountability

· Improves customer experience with reduced service interruptions

· Improves staff morale

· Reduces cash losses by up to 90%

6

Page 7: Streamline Your Cash Handling Operations€¦ · that enters and leaves a drawer, keeping a record of every cash movement, including transaction numbers and cashier IDs. This gives

· ROI achieved in 9 to 20 months

Joining Forces

In September 2015, Cash Bases merged with APG Cash Drawer, to form a

cash management powerhouse with a sharp focus on innovation. The merger

brings together two world leaders each with over 30 years of experience in

developing and marketing cash drawers, mobile cash solutions and POS-

related peripherals. On July 1st, 2016, these two companies began trading

under the unified company name of APG Cash Drawer.

By joining forces, APG Cash Drawer will be better positioned to deliver innovative

cash management solutions to customers across Europe and North America.

As Philip Stone, Managing Director of APG Cash Drawer, stated: “This merger

is a strategic opportunity and will be a catalyst for accelerating innovative

product development in the competitive and dynamic POS marketplace. To

meet the needs of today’s connected consumer, we will expand our technical

capabilities and footprint worldwide to provide customers with the leading-

edge products they expect and desire.”

APG President and CEO Mark J. Olson, meanwhile, said: “This merger

strategically positions us to serve our customers on a global scale and allows

us to continue to execute on our long term vision of being the recognized

leader in the cash drawer marketplace. The technologies of the two companies

are very complementary and bring an even greater choice to customers on a

worldwide basis.”

The merger brings the SMARTtill® Cash Management Solution to North

America, while allowing APG to expand its presence and capabilities in Europe.

With the SMARTtill® Solution now available in the North American market,

businesses in the United States can enjoy the same cash management benefits

as their counterparts in Europe.

Smart Investment

Some of the outcomes North

American businesses can

expect from the SMARTtill®

Cash Management investments

include:

· ROI of 9 to 20 months

· Cash loss reductions of 70

to 90 percent

· Hours saved daily in manual

cash-count reductions

· Hours saved daily in cash

reconciliation

· Up to 15 min or more saved

per POS on cash counts

· Reduced service

interruptions for mid-shift

cash reconciliations

These benefits make the

SMARTtill® Solution a smart

investment for any business

seeking a better, more reliable

approach to cash management.

7

Page 8: Streamline Your Cash Handling Operations€¦ · that enters and leaves a drawer, keeping a record of every cash movement, including transaction numbers and cashier IDs. This gives

®

About APG Cash DrawerAPG Cash Drawer, with over 30 years of experience, manufactures a

wide range of highly durable and reliable cash drawers that are delivered

quickly to the marketplace. APG has built a reputation as the supplier of

choice for cash management solutions for retail, grocery, hospitality, and

quick serve for thousands of customers throughout the world. Whether

it’s our general application cash drawer, custom designed solutions, or

the SMARTtill® Intelligent Cash Drawer, our products and brand are

differentiated by our ability to deliver innovative technologies that globally

enhance efficiency and security at the point of sale. To learn more about

our products, visit http://www.cashdrawer.com or call 763-571-5000.

About the SMARTtill® Cash Management Solution The SMARTtill® Solution will revolutionize the way you manage cash

within your organization, tackling cash handling issues from both sides

— the shop floor and the back office — whilst maintaining the personal

contact with customers. The SMARTtill® Solution is the next generation

in cash drawer technology. It is able to count the coins and notes within

the drawer itself; automatically within seconds after the drawer is closed.

11/11/2016