streamline your cash handling operations€¦ · that enters and leaves a drawer, keeping a record...
TRANSCRIPT
Streamline Your Cash Handling Operations
®Solution
Cash Still Rules
It takes money to make money. This old adage certainly holds true for businesses that
process cash transactions. Cash costs U.S. businesses $55 billion yearly. While most
of that is due to theft, the figure also includes time spent on processing, counting
and transporting bills and coins.
Some cash-related costs are inevitable, technology can substantially
reduce those expenses. Intelligent cash drawers integrated
with POS systems save businesses substantial amounts of
money through automatic reconciliation. That means no
more manual cash counts. Instead, you get reliable,
accurate data on the cash sums contained in tills at
all times.
The SMARTtill® Cash Management Solution
delivers quick ROI and reduces cash losses by
up to 90%.
That’s what the SMARTtill® Solution delivers. The
SMARTtill® Technology works in real time, taking
only a few seconds to determine new amounts inside
the till following a transaction and alerting management
whenever a discrepancy occurs. This intelligent approach to
cash handling puts an end to lengthy cash reconciliation, downtime
at POS terminal stations to count bills and coins, and end-of-shift counts. Cash
losses are minimized, while efficiency, cashier accountability and customer service
improve. Businesses that deploy the SMARTtill® Solution experience cash loss
reductions between 70% and 80% and up to 90% and get a return on investment (ROI)
in 9 to 20 months.
The Cash Challenge
Cash accounts for roughly 40% of all transactions and up to two-thirds of purchases
less than $10.* About 55% of small businesses even prefer cash transactions,
*Marous, Jim. “6 Reasons Why Cash is Still The King of Payments.” The Financial Brand. May 6th, 2014. November 15th, 2015.
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accepting no payments in plastic so they don’t have to pay credit card fees.*
That being said, handling cash costs money too. Not only do businesses have to
pay for time spent on counting, processing and transporting cash, but they also
lose substantial sums in discrepancies. This has been the case with one of the
world’s largest grocery retailers. Before deploying the SMARTtill® Solution across
its stores in Europe, 30 minutes a day per POS station were wasted counting
cash. Cash losses were common, as quick transactions throughout the day were
sometimes miscounted, leading to discrepancies. With the SMARTtill® Cash
Management Solution in place, time saved has been reapplied to profit-generating
activities. Estimated cash losses are down as much as 90% because it’s possible to
identify losses by transaction and cashier. Management can provide more training
to employees who require it, while honest employees don’t have to fear being
unfairly blamed for losses.
This large grocery retailer’s experience, of course, is anything but singular. Every
cash-handling business struggles with these issues. In the rush to serve customers
and move on to the next transaction, honest mistakes happen — a cashier gives a
customer the wrong change or a restaurant server miscounts bills from a patron,
shorting the till.
Theft is one of the retail world’s biggest challenges. Theft costs U.S. retailers $40
billion yearly, according to the Institute for Business in the Global Context. This
hurts businesses and their customers because merchants often have to pass on
losses by raising prices. With the SMARTtill® Solution, businesses can fight back
against theft.
A Perfect Fit
Business that processes at least 30% of its transactions in cash looking for
better cashier accountability, as they spend too much time on back room cash
reconciliation, is a perfect candidate for the SMARTtill® Technology. That means
most, if not all, cash-handling businesses can benefit from implementing the
SMARTtill® Technology. The SMARTtill® Solution solves a lot of the challenges
associated with handling cash.
Cash Matters
Despite the growing popularity
of electronic payments and a
preference by many consumers
for payments with plastic, cash
isn’t going away any time soon.
Consider these stats:
· 40% of transactions involve
cash
· Cash is used in two-thirds
of transactions under $10
· 55% of U.S. small
businesses don’t accept
credit cards
· 60% of consumers buy
food with cash
· Cash losses cost U.S.
businesses $55 billion
annually
· U.S. currency in circulation
was $1.46 trillion as of
June 2016
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The SMARTtill® Technology transforms how businesses manage cash — at the
checkout and in the back office — and delivers valuable information to managers
about chronic issues that may indicate a need for further cashier training. As such,
the SMARTtill® Intelligent Cash Drawer is more than a POS peripheral; it’s a
solution that helps improve business operations in multiple ways:
· Cash visibility across all POS stations
· Complete audit trail of all cash-handling activities
· Immediate discrepancy alerts following a transaction
· Cash lift and top-off notifications
Built-in Intelligence
The SMARTtill® Solution has built-in intelligence that
integrates with POS software and communicates with
a cash management software application called
the SMARTtill® Cash Manager. Within seconds
after a SMARTtill® Intelligent Cash Drawer is
closed following a transaction, it calculates
the new total cash value against the
previous amount in the drawer and
reconciles it with the transaction amount
recorded by the POS software.
The SMARTtill® Technology works in
real time, recording transaction details
such as transaction number and date
and time, so any discrepancy is quickly
identified. When a discrepancy occurs, the
SMARTtill® Cash Manager flags the error and
issues an alert to the back office.
“Businesses that deploy the SMARTtill®
Solution experience cash loss reductions of between 70% and 80% and up to 90% and get a return on investment (ROI) in 9 to
20 months.”
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APG’s SMARTtill® Solution accomplishes in seconds what usually takes hours to
achieve — accurate counts.
That’s one way the SMARTtill® Solution saves money. But it goes beyond that.
At the checkout
In a typical setting, supervisors doing cash drawer spot checks walk up and
down rows of checkouts, which could easily exceed a dozen in large
retail and supermarket settings. These spot checks reveal how
much money is in the drawer, whether top-off is needed for
each denomination, and whether a cash pull is needed.
The SMARTtill® Cash Management Solution removes
the need and extra effort involved in spot checks.
The system keeps real-time cash counts — down to
the number of bills and coins of each denomination
in each cash drawer — and provides an audit trail to
the cash office. It also alerts managers to when and
which drawers need a cash pull or top off.
If a drawer is low on change or small bills, or the till is
over its cash limit, the SMARTtill® Cash Manager will send
out alerts to management when a cash replenishment or pull
is required. A manager then goes to the specific register(s) with
the exact dollar amount and tops off the float. No time is wasted
interrogating each and every register to determine what needs to be done.
The process is quicker, requiring far fewer interruptions in checkout service,
making for an enhanced customer experience.
In the back room
In a typical setting, cash counts take place at the end of each shift, close of
business and before transport to the bank. Though necessary, multiple counts
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duplicate effort, eating up staff time, and when done manually, errors are common.
With the SMARTtill® Cash Manager, supervisors can remotely track every bill and coin
that enters and leaves a drawer, keeping a record of every cash movement, including
transaction numbers and cashier IDs. This gives managers a complete, accurate picture
of each day’s transactions, allowing them to quickly spot and address any issues that
pop up.
In the training room
Problems involving a specific individual may elude detection or, in cases of dishonesty,
be tough to prove. This is especially difficult at sites where multiple employees share
cash drawers.
With integrated SMARTtill® Technology, the management software keeps a record of
all activity at each drawer, so it’s easy to spot a recurring problem with an individual.
In cases where more training is needed, managers can use data captured by the
SMARTtill® Cash Manager to address areas needing improvement.
The benefits go beyond an individual store. The SMARTtill® Cash Manager also keeps
track of the same level of detail for entire enterprise, rolling up store-level detail to the
corporate headquarters. This in turn allows corporate management to make decisions
based on real-time data.
A SMARTtill® Automation
To sum up, the SMARTtill® Solution delivers a number of welcome benefits for cash-
handling businesses:
· Hours saved on manual till counting activity
· Hours saved on reconciliation and discrepancy investigation
· Enhances operational efficiency and delivers full cashier accountability
· Improves customer experience with reduced service interruptions
· Improves staff morale
· Reduces cash losses by up to 90%
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· ROI achieved in 9 to 20 months
Joining Forces
In September 2015, Cash Bases merged with APG Cash Drawer, to form a
cash management powerhouse with a sharp focus on innovation. The merger
brings together two world leaders each with over 30 years of experience in
developing and marketing cash drawers, mobile cash solutions and POS-
related peripherals. On July 1st, 2016, these two companies began trading
under the unified company name of APG Cash Drawer.
By joining forces, APG Cash Drawer will be better positioned to deliver innovative
cash management solutions to customers across Europe and North America.
As Philip Stone, Managing Director of APG Cash Drawer, stated: “This merger
is a strategic opportunity and will be a catalyst for accelerating innovative
product development in the competitive and dynamic POS marketplace. To
meet the needs of today’s connected consumer, we will expand our technical
capabilities and footprint worldwide to provide customers with the leading-
edge products they expect and desire.”
APG President and CEO Mark J. Olson, meanwhile, said: “This merger
strategically positions us to serve our customers on a global scale and allows
us to continue to execute on our long term vision of being the recognized
leader in the cash drawer marketplace. The technologies of the two companies
are very complementary and bring an even greater choice to customers on a
worldwide basis.”
The merger brings the SMARTtill® Cash Management Solution to North
America, while allowing APG to expand its presence and capabilities in Europe.
With the SMARTtill® Solution now available in the North American market,
businesses in the United States can enjoy the same cash management benefits
as their counterparts in Europe.
Smart Investment
Some of the outcomes North
American businesses can
expect from the SMARTtill®
Cash Management investments
include:
· ROI of 9 to 20 months
· Cash loss reductions of 70
to 90 percent
· Hours saved daily in manual
cash-count reductions
· Hours saved daily in cash
reconciliation
· Up to 15 min or more saved
per POS on cash counts
· Reduced service
interruptions for mid-shift
cash reconciliations
These benefits make the
SMARTtill® Solution a smart
investment for any business
seeking a better, more reliable
approach to cash management.
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®
About APG Cash DrawerAPG Cash Drawer, with over 30 years of experience, manufactures a
wide range of highly durable and reliable cash drawers that are delivered
quickly to the marketplace. APG has built a reputation as the supplier of
choice for cash management solutions for retail, grocery, hospitality, and
quick serve for thousands of customers throughout the world. Whether
it’s our general application cash drawer, custom designed solutions, or
the SMARTtill® Intelligent Cash Drawer, our products and brand are
differentiated by our ability to deliver innovative technologies that globally
enhance efficiency and security at the point of sale. To learn more about
our products, visit http://www.cashdrawer.com or call 763-571-5000.
About the SMARTtill® Cash Management Solution The SMARTtill® Solution will revolutionize the way you manage cash
within your organization, tackling cash handling issues from both sides
— the shop floor and the back office — whilst maintaining the personal
contact with customers. The SMARTtill® Solution is the next generation
in cash drawer technology. It is able to count the coins and notes within
the drawer itself; automatically within seconds after the drawer is closed.
11/11/2016