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    STRATEGY IMPLEMENTATION

    Key implementation techniques of Sun Pharma amidst changing

    strategies

    Under the guidance of:

    Prof. Srinivasa Addepalli

    Group 3

    Lakshay Bhatia (A010)

    Arnav Gera (A020)

    Anurag Goel (A022)

    Viraj Kadwadkar (A031)

    Saurab Kanwar (A033)

    Udit Sharma (A059)

    Anirudh Vuyala (A066)

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    Executive SummarySun Pharma has grown globally in the past decade and the report tries to capture the key implementation

    techniques that they have adopted with changing times. Report tries to capture changing strategies under 4areas, Product/ Segment Choices, Organization Structure, Management Composition and culture.

    Comparison with key global competitors has also be done to bring out the differences and similarities in theindustry.

    Research Methodology

    Primary research was carried out at the corporate Centre J.B. Nagar, Andheri (East), Mumbai. Amember of the group interviewed Ms. Jyothi Shrivastava, HR Manager to analyse the changing

    strategy of Sun Pharma and how it affects different aspects of organization.

    Also we interviewed Ms. Kanika Srivastava, 2ndYear, MBA Core student, NMIMS who did summer

    internship with Sun Pharma.

    Secondary research was done to find out information about Pharmaceuticals Industry and changing

    strategy of Sun Pharma. Various research websites were used for the same (Details mentioned in

    references).

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    Table of ContentsExecutive Summary ................................................................................................................................. 2

    Research Methodology ........................................................................................................................... 2

    Industry Overview ................................................................................................................................... 4

    Company Overview ................................................................................................................................. 4

    Product/Segment choices ....................................................................................................................... 4

    Sun Pharmas globalization strategy through major deals................................................................. 4

    Growth Plan Strategies ....................................................................................................................... 5

    Diversified Revenue Model ................................................................................................................. 5

    Sun Pharma vs. Competitors ............................................................................................................... 6

    Future Plans ........................................................................................................................................ 7

    Organization Structure ............................................................................................................................ 7Organization Chart .................................................................................................................................. 8

    Sun Pharma: ........................................................................................................................................ 8

    Ranbaxy: .............................................................................................................................................. 9

    Management Composition ..................................................................................................................... 9

    Evolution of Sun Pharma Sales Force .................................................................................................. 9

    Culture: Sun Pharma ............................................................................................................................. 11

    Conclusion: ............................................................................................................................................ 12

    Exhibits .................................................................................................................................................. 12

    Exhibit 1: ........................................................................................................................................... 12

    Exhibit 2: ........................................................................................................................................... 12

    Exhibit 3: ........................................................................................................................................... 13

    Exhibit 4: ........................................................................................................................................... 14

    Exhibit 5: ........................................................................................................................................... 15

    Exhibit 6: ........................................................................................................................................... 16

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    Industry OverviewIndia's pharmaceutical sector will touch US$ 45 billion by 2020, according to a major study by global

    management and consulting firm, McKinsey & Company. The reasons for this optimism are well

    founded. In the period 2002-2012, the country's healthcare sector grew three times in size, touching

    US$ 70 billion from US$ 23 billion. India's pharmaceutical market experienced a similar boom,reaching US$ 18 billion in 2012 from US$ 6 billion in 2005. The report further states that the Indian

    pharmaceutical market will be the sixth largest in the world by 2020.

    The rise of pharmaceutical outsourcing and investments by multinational companies (MNCs), allied

    with the country's growing economy, committed health insurance segment and improved healthcare

    facilities, is expected to drive the market's growth.

    India is today one of the top emerging markets in the global pharmaceutical scene. The sector is

    highly knowledge-based and its steady growth is positively affecting the Indian economy. The

    organized nature of the Indian pharmaceutical industry is attracting several companies that are

    finding it viable to increase their operations in the country.

    Company OverviewSun Pharmaceutical Industries Limited is a multinationalpharmaceutical company headquartered

    in Mumbai which manufactures and sells pharmaceutical formulations and active pharmaceutical

    ingredients (APIs) primarily in India and the United States. Over 72% of Sun Pharma sales are from

    markets outside India, primarily in the US. The US is the single largest market, accounting for about

    60% turnover in all, formulations or finished dosage forms, account for 93% of the turnover. The

    company offers formulations in various therapeutic areas, such as cardiology, psychiatry, neurology,

    gastroenterology and dialectology. Today Sun Pharma is the second largest and the most profitablepharmaceutical company in India, as well as the largest pharmaceutical company by market

    capitalization on the Indian exchanges. The 2014 acquisition of Ranbaxy will make the company the

    largest pharma company in India, the largest Indian pharma company in the US, and the 5th largest

    specialty generic company globally. Sun Pharma continues to invest independently in generic

    research, both for process development for API and formulation development for dosage forms.

    Product/Segment choices

    Sun harmas globalization strategy through major deals

    Some of the major game-changing deals done by Sun Pharma are listed in Exhibit 3. It shows

    the country where the deal was done as well as the reason for doing that deal.

    It shows that Sun Pharma did acquisitions in US to boost its earnings visibility and

    strengthen companys presence in the region. It also shows that Sun Pharma did

    acquisitions in different parts of the world to increase its product reach to have access to

    different types of branded products and to increase its reach in different therapies. Sun

    Pharma has started deriving its maximum revenues from international markets to reflect its

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    strong presence in international markets created through acquisitions overseas over the last

    few years.

    Growth Plan Strategies

    Diversified Revenue Model

    Exhibit 4 lists the Sun Pharma revenue model in the Pre Ranbaxy acquisition and the post

    Ranbaxy acquisition eras.

    Sun Pharma acquired Ranbaxy in order to strengthen its global footprints as well as to

    emerge as a global leader in the pharmaceutical sector. The combined entity has become 5 th

    largest global speciality generic pharma company, largest pharma company in India, is

    number 1 in 13 speciality segments and has strong OTC business with trusted brands.

    In India, the combined entity has 31 brands in top 300, has minimal overlap and enhanced

    rural reach. The combined entity has clear leadership in chronic therapies and acute,

    hospitals and OTC business.

    Create

    sustainablerevenue streams

    Cost Leadership

    Businessdevelopment

    Balanceprofitability &

    investments for

    future

    Enhance share of specialty

    business globally

    Achieve differentiation by

    focusing on technically complex

    products

    Focus on key markets

    achieve critical mass

    Speed to market

    Ensure sustained compliancewith global regulatory standards

    Vertically integrated

    operations

    O timize o erational costs

    Increasing contribution of

    Specialty and complex products

    Future investments directed

    Towards differentiated products

    Use acquisitions to bridge critical capability

    gaps

    Focus on access to products, technology, and

    market presence

    Ensure acquisitions yield high return on

    Investment

    Focus on payback timelines

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    In US, the combined entity has a strong pipeline of 184 ANDAs including high-value FTFs, has

    clear dermatology leadership (No. 1 in generic dermatology, No. 3 in branded), coverage

    across anti-fungal, acne etc.

    In Emerging markets, the merged entity has global footprint across 55 markets, extensive

    product basket-largely branded business with minimal overlap, strong doctor relationships,and opportunities to leverage market presence to cross-sell products as well as strong

    product pipeline for high-growth emerging markets.

    Sun Pharma vs. Competitors

    First diagram in Exhibit 5 lists the position of Sun Pharma vis--vis the global competitors

    whereas the second diagram in Exhibit 5 lists the position of Sun Pharma vis--vis Indian

    pharmaceutical companies. Sun Pharma has become the fifth largest company in the world

    post Ranbaxy acquisition. Moreover, it has increased its product portfolio as well as entered

    many new geographies because of that. It also resulted in Sun Pharma strengthening itself

    in the US and emerging as a strong force in emerging markets to challenge the leaders in

    these territories.

    In the Indian context, Sun Pharma-Ranbaxy combined entity has attained the number one

    position with a market share of 9.2% overtaking Abbott. Due to this acquisition, the

    combined entitys manufacturing facilities, production capacity; distribution network has

    increased for

    it to attain market leader position.

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    Future Plans

    Organization Structure

    Organization structure can be of three types Simple, Matrix and Bureaucracy. Since Sun Pharma has

    offices at different locations they follow matrix structure. For e.g. they have employees working in

    finance department at all the location. The head of that department reports to location head as well

    as overall Finance head in Headquarters.

    In order to understand the organizational culture we asked questions about different kind of culture

    which are promoted in the organization. The outcome of the survey is as follow:

    Global Consumer

    Health care

    R & D Develop more products through expanded R&D team for global

    markets

    Focus on developing complex products across multiple dosage

    Maintain leadership in existing markets through focus on

    innovative solutions Enhance presence in high growth markets

    Regulatory/

    Quality

    Ensuring 24x7 compliance to cGMP is imperative for a global business Continuously enhance systems, processes, human capabilities to ensure

    compliance with global regulatory standards

    Ensure resolution of consent decree at Ranbaxys facilities

    Financials Target sustainable and profitable growth Deliver on the US$ 250 million synergy benefits from Ranbaxyacquisition by FY18

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    From the above data we can conclude that Sun Pharma has the culture of Innovation, stability and

    Team orientated, while there was very low culture of attention to details and aggressiveness.

    Organization Chart

    Sun Pharma:

    0%

    10%

    20%

    30%

    40%

    50%60%

    70%

    80%

    90%

    100%

    Strongly Agree

    Agree

    Neither Agree or Disagree

    Disagree

    Strongly Disagree

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    Ranbaxy:

    Management Composition

    In the early years, Sun Pharma was mostly run by a close-knit team. Most of the meetings

    used to be informal and were held around Shanghvis table. This helped quick decision

    making and Shanghvi led most of the activities. As years passed by and the company

    expanded through mergers and acquisitions, the need for a strong, distributed management

    team grew more and more. Globalisation too posed a huge challenge for the company.

    One of the steps towards achieving this objective was to bring Israel Makov, who was the

    former president of Teva Pharmaceuticals, to head the board in 2012. Israel was focused

    more towards strategy and the bigger picture while Shanghvi had knowledge of the specifics

    of the industry. In fact, Makov was the one who initiated talks with Daiichi Sankyo for the

    Ranbaxy acquisition. Makov emphasized more on the need to build management capability,

    so that Sun Pharma can respond to, problems quickly.

    Mr. Keki Mistry is a non-executive independent director of SunPharma since 2002. He has

    been associated with HDFC bank since 1993 in various directorial capacities. He was

    brought on board SunPharma to help in it transition to an International researchbased

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    Pharma company. Mr Mistry is a certified chartered accountant and has an excellent track

    record.

    Rekha Sethi was appointed as an independent director on Feb, 2104. She is also the doirector

    general of AIMA. A St Stephens graduate, she also has worked with CII for over 17 years.

    Hasmukh Shah is a non executive independent director since 2001. He also served as joint

    secretary to PM Morarji Desai. He is the ex chairman of IPCL. He has more than four

    decades of senior management experience. He was also an adviser to GE in India.

    Over the years, Shanghvi has changed the senior management team quite a number of times.

    Shanghvi brought in Kal Sundaram who was a friend of Mr. Shanghvi and the then India

    head of GlaxoSmithKline. Shanghvi was able to convince Kal Sundaram to join Sun Pharma

    as its India CEO. This has, in fact, helped Shanghvi to take a step back from getting involved

    in almost all the companys decisions.Kal Sundaram was later made the CEO of Taro

    Pharma in 2013 which Sun Pharma had acquired in 2010.

    In 2012, Shanghvi again reshuffled the top management team handling the India operations

    and finance. Abhay Gandhi who was formerly heading Suns rest of the world business was

    made the executive vice president of marketing. Abhay had joined the company in 1990s as a

    product manager. He later on went to become the CEO of India business.

    Similarly, Uday Baldota, who headed investor relations and communications was made the

    chief financial officer in 2012. He replaced Sudhir Valia who had been with Sun Pharma for

    two decades. Sudhir Valia continues to be on the board of Sun Pharma as an executive

    director.

    Another member of the senior management team has been Shanghvis son, Mr. AalokShanghvi who had joined the company as a product manager in 2007, he became the senior

    general manager in the companys international marketing unit and then its Vice President.

    While Shanghvis daughter, Vidhi Shanghvi, heads one of the diabetology brands.

    With the recent merger with Ranbaxy, there have been numerous changes in the management

    team of Sun Pharma. It has retained several of Ranbaxys management team but a lot of

    redundant posts could be created. Because of this, Sun Pharma has asked 18 top Ranbaxy

    executives to leave. These include the President and CFO, Mr. Indrajit Banerjee, country

    head (India) Ranbaxy, Maninder Singh, VP Marketing, Govind Jaju and some others.

    However Ranbaxy CEO and MD Arun Sawhney has been retained and Sun Pharma has been

    looking out for a new role to be given to him.

    Ranbaxy was perceived to be paying higher salaries than Sun, about as m uch as 30-50%.

    This is going to be a big issues and has already led to reshuffling of senior management.

    Further, Sun Pharma in its bid to seamlessly integrate operations with Ranbaxy has been on a

    hiring spree. It recently was able to secure the services of Yashwant Mahadik, an industry

    veteran who has been the Vice President of Global HR with Philips in Europe.

    Furthermore, the existing senior management team has been assigned new roles. Kal

    Sundaram, who is CEO (North America) for Sun Pharma will lead the North American

    business including the US & Canada markets for the combined entity. He will also continueto be the CEO of TARO Pharma. Another important executive in Sun Pharma, Mr Michael

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    Perfetto, who is the chief commercial officer of Generic & OTC business of Sun Pharma US

    andTARO,will assume responsibility for the Ranbaxy's generic and OTC businesses. Abhay

    Gandhi, CEO at India business of Sun Pharma, will lead the Indian subcontinent business for

    the merged entity, whereas Aalok Shanghvi, son of Dilip Shanghvi and vice-president of Sun

    Pharma, will lead the emerging markets business., focusing on regions and markets around

    the world that represent significant growth opportunities.

    Evolution of Sun Pharma Sales Force

    S. No. Past Present

    1. Sales representative role fairly

    standardised

    Different roles: KAM, Relationship reps,

    Sample dropper and Power rep.

    2. Reach and frequency paradigm Relationship paradigm

    3. Share of voice Share of relationship

    4. Sales forceMain promotional channel MC2= Multi-client/ Multi-channel

    5. Molecular targeting Atomistic targeting

    6. Individual incentives Team incentives

    7. Technology used by innovators Effective use of technology

    8. Sales force efficiency function infrequent Sales force efficiency function contributing

    to ROI

    9. Empirical decision making Evidence based decision making

    Culture: Sun Pharma It was noticed by the employees post Ranbaxy that there was rampant discrimination

    between employees of the two entities with the employees of Ranbaxy been treated as

    lesser entities in the organization.

    It was also reported that the appraisal and award system of the organization were quite

    erratic.

    On discussion with one of the employees working in plant on social media we came to know

    that culture is not exactly same across location. Culture differs little bit as per locations as

    staff at lower level is a local residents and forms majority at their location.

    From our interviews with Sun Pharma, Cipla and Pfizer employees (who choose to remain un-

    named) we have found the following ratings:

    3.7

    1.4

    2.8

    3.7 3.73.4

    3.1

    3.9

    2.8 2.9

    4.2 4.33.8

    3.3

    4.6

    0

    1

    2

    3

    4

    5

    T R A N S P A R A NC Y R E W A R D S A N DR E C O G N I T I O N S

    L E A R N I N G A N DD E V E L O P M E N T

    W O R K L I F EB A L A N C E

    D I V E R I T Y

    SCORE

    ASPECTS OF CULTURE

    COMPARISON WITH CIPLA & PFIZER

    Sun Pharma Cipla Pfizer

    http://timesofindia.indiatimes.com/topic/TAROhttp://timesofindia.indiatimes.com/topic/TAROhttp://timesofindia.indiatimes.com/topic/TAROhttp://timesofindia.indiatimes.com/topic/TARO
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    Conclusion:We found out that there are three main divisions for pharmaceutical parent company by using

    organizational chart: API, FP, and business development. Generally, parenting responsibility is withAPI and FP divisions. These two divisions create a fit between headquarters and subsidiaries in order

    to achieve the advantage. An organization chart was presented to reflect the parent structural fit

    through using value-driver factors and value creating strategy. The parenting advantage can be

    possible through applying value approach which provides the context of considering the parent as

    the centre of excellence.

    Exhibits

    Exhibit 1:Geography-wise global pharmaceutical spending

    Exhibit :

    Geography wise Growth contribution

    34

    31

    15

    12

    8

    US $ 965 Bn

    US ROW EU5 Japan China

    31

    33

    13

    9

    15

    US $ 1,170-1,200 Bn

    US ROW EU5 Japan China

    2017

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    Exhibit 3:

    Acquisitions

    Year Deal Country Rationale

    2014 Sun Pharma-Ranbaxy merger

    US, India,

    Emerging

    markets

    Fifth largest global speciality pharma

    company, No. 1 pharma firm in India

    and strong positioning in emerging

    markets

    2013Formation of Sun-Intercom

    JVGlobal markets For ocular therapies

    2012 Acquired DUSE Pharma, Inc. US Access to branded derma products

    2011 100% ownership of Carazo US Privatisation

    2011 Formation of Sun-MSD JV Emergingmarkets

    Develop and commercialisetechnology-based combination

    products

    2010

    Acquired Taro

    Pharmaceutical

    Industries Ltd.

    Israel

    Dermatology and tropical product

    manufacturing plant in Israel and

    Canada

    2008Acquired Chatted

    Chemicals, Inc.Tennessee, US

    Import registration with DEA, API

    Plant approved by DEA in Tennessee,

    US

    2005 Assets of Abe labs New Jersey, US Dosage form plant (NJ, NS) and IP

    2005 Formulation plant in Bryan Ohio, US Dosage form plant (Ohio, US)2005 Acquired ICON Hungary Hungary API and dosage form plant (Hungary)

    41%

    34%

    16%

    6%3%

    US $ 230-260 Bn

    ROW

    China

    US

    Japan

    EU5

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    Exhibit 4:

    60%12%

    5%

    23%

    Sun Pharma(Pre Ranbaxy Acquisition)

    US Formulations

    Rest of World

    API and Others

    India Branded

    Formulations

    50%

    24%

    14%

    8%4%

    Sun Pharma (Post Ranbaxy Acquisition)

    US Formulations

    India Branded

    Formulations

    Emerging Markets

    Western Europe and

    Other

    Markets

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    Exhibit 5:

    Companys culture is conveyed to employees by 4 ways namely Stories, Rituals, Material Symbols

    and language. Sun Pharma uses all four of them but at different stages. Like In the induction

    programme they show stories of companys history to the new recruits and inform them how and

    why these cultures became part of it. At manufacturing level they follow rituals of delivering

    motivational speeches by production in charge and thus motivate them. Sign board displaying

    companys culture Local HR at different location use their own methods to encourage culture in

    respective location.

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    Exhibit 6:

    Competitors Organization Structure:

    Novartis

    The organization structure at Novartis is similar to the structure being followed at Sun

    Pharma. CEOs of both the organization have wide span of control. Thus various division

    heads directly reports to CEO. The main reason for this type of structure could be because of

    the type of industry where not only Sales and marketing but also effective research anddevelopment is crucial for the sustenance of the firm. Hence this type of structure is widely

    adopted by pharmaceutical companies across the world.