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    Strategy for evidence-basedhealth services

    a collaboration between Innlandet Hospital Trust

    and the Norwegian Knowledge Center for the

    Health Services

    ystein Eiring, psychiatrist, Editor Norwegian Electronic Health Library/Mental Health, Medical Advisor.

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    Menu for 30 minutes

    About the NorwegianKnowledge Center

    About Innlandet HealthTrust

    Challenges

    Strategy and action plan

    Summary

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    Norwegian Knowledge Centre for the

    Health Services Founded 2004

    Organised under TheDirectorate for Health

    Affairs

    Scientifically andprofessionally independent

    No authority to develop

    health policy orresponsibility to implementpolicies

    120 employees in Oslo

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    The Centre: Mission

    Gathers and disseminatesevidence

    about the effect and

    quality of methods andinterventions

    Uptake of evidence by thehealth services

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    The Centre: Central tasks 1

    HTA reports

    Systematic reviews

    Overviews of overviews andearly warnings

    Projects that aim to improve thequality of patient information

    Surveys of patients and

    employees experiences withhealth services

    Support to the health services ofpoor countries through theprovision of evidence

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    The Centre: Central tasks 2

    Support to the government the regional health authorities the health services in general

    Host of The National ElectronicHealth Library

    Quality Measurement andPatient Safety

    Host of the National Council forQuality and Prioritization

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    Access to knowledge has varied widely

    National Hospital

    Rural hospital

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    Why does the Health Library exist?

    Equality: Equal access to healthservices implies equal access toknowledge

    Quality: Quality assessment ofknowledge is quality assessment ofhealth services

    Economy: National subscriptionsand licenses saves time and money

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    Journals

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    Databases

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    Systematic

    reviews

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    Clinical guidelines

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    Reference books

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    Specialist libraries

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    Challenges for the knowledge center

    Bein well knownamong even morehealth workers

    Being known for evenmore relevant services

    Develop a project

    that targets the healthtrusts

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    Innlandet Health Trust

    16

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    Innlandet Health Trust

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    Innlandet Health Trust

    Population 390 000

    8 hospitals + 33 other

    units

    8427 employees

    Ann. budget CAD 1 bn

    1301 beds

    18

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    Challenge: The evidence-practice gap

    Interventions usedwithout sound evidence

    Interventions withsound evidence notused

    The individual healthworker decides

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    Challenge: The evidence-practice gap

    30-45 % of treatmentsnot evidence-based

    Need more specific gapanalyses

    Lack of benchmarking

    Lack of indicatorsystems

    Lack of comparingdata

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    Challenge: Infrastructure

    Lack of computers

    Lack of internet access

    Lack of access to paidinternet resources

    outside of universityhospitals

    1000s of clinicalprotocols

    Quality of? In use?

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    Challenge: The individual health worker

    Knowledge aboutknowledge

    Awareness of EBM needs

    Core EBM skills

    Digital competence

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    Challenge: Users perspective

    Increasing demand for

    Transparency Influence

    Shared decisionmaking

    Tailored information

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    Collaboration: trust knowledge center

    24

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    The four Ss model

    Systems

    Synopsis

    Systematic

    reviews and guidelines

    Studies

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    Aknowledge and

    identify informationneed

    Formulatequestions

    Search forliterature

    Critically appraise

    Evaluate knowledge incontext of

    experience, patientvalues andpreferences

    Put in practice

    Individual health worker model

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    EPRQuality-assessed

    guidelines

    Quality-

    asessed

    research

    Knowledge

    support

    Patient

    information

    Internet as transparent, common arena

    -Patient information mirror clinical protocols

    -minimize double work

    -support patients as change agents

    What Innlandet produces and carries through

    PatientClinician

    Educational institutions,Knowledge Center, governmental agencies,

    Electronic Health Library

    Pipeline model

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    Strategy in the trust: Core components

    Find and create perceivedneeds

    Build on existingstructures and processes

    Evidence-basedknowledge supportsystems

    Evidence-basedimplementation

    Create good examples

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    Task areas

    Basic infrastructure and prerequisites

    Knowledge systems

    The individual health worker

    Task force: supportive administration

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    Task 1: Policy of the trust soaked in EBM

    EBM one of threeprioritized areas

    Prominent place inquality policy

    Cornerstone of inter-and intranet policy

    National and regionalconferences

    30

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    Task 2: Educated and enthusiastic

    leaders Professional advisory

    boards created for allclinical fields

    Given basic trainingin EBM

    Mandate: responsible

    for fostering evidence-based medicine

    31

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    Task 3: EBM policy for the library

    services Formal training of

    librarians

    EBM training by

    librarians Responsible for the

    overall training plan

    Administer toolkit for

    those who makeprotocols

    Manual, courses,search ++

    32

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    Task 4: more computers and better

    internett access Higher pc density

    Wireless

    Mobile units ie. HHC

    Open zone

    Flexible login

    33

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    Task 5: Better knowledge support

    In addition to theHealth Library

    Tender in process

    Will be used for Benchmarking

    EBM clinical carepathways

    Template for betterprotocols

    Point-of-care supporttool

    34

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    6: New inter- and intranet services

    CEO and boardendorsed new policy :

    Knowledge platform

    Empower usersthrough information

    Tool for cooperationand communication

    Building trustculture

    35

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    7: Evidence based home made

    knowledge support Systematic and explicit

    knowledge search behind Clinical protocols Care pathways

    Care plans

    Process in accordancewith simplified Agree

    To be published on theinternet

    Can look to GAC

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    9. Training of individual health workers

    Inhouse training bylibrarians/clinicians

    e-learning from sept 1. Rolls Royce training

    on a secluded spot

    Training trainers

    Training leaders Training makers of

    knowledge support

    38

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    10. Mass media

    EBM news and EBMeducation

    Intranet

    PsychNews

    Paper magazine

    39

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    What is not yet fully included

    Research unit

    Patient informationproject

    Monitoring unit

    Nurses education

    40

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    Some shortcomings

    EBM thinking doesnot permeate the

    wards Depends heavily on

    a few enthusiasts

    Lack of perceived

    need for EBM

    Resistance fromsome leaders

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    Perspective ahead

    The regional healthtrust now adoptsstrategy and actionplan

    Full-hearted supportfrom CEOs paves theway ahead

    42

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    Discussion!

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    Norwegian Electronic Health Library

    Norwegian Electronic Health Library