strategicanalysis497 winter 2015 class

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    THE STRATEGICTHE STRATEGIC

    MANAGEMENT PROCESSMANAGEMENT PROCESS[or How to Analyze a[or How to Analyze a

    Case]Case]

    Dr. Laura !"t#o$%Dr. Laura !"t#o$%

    M&$t '()M&$t '()

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    Strate&"# Mana&e$entStrate&"# Mana&e$ent

    De*n"t"onDe*n"t"on+ T!e ,ro#ess w!ere%y $ana&ers esta%l"s! an+ T!e ,ro#ess w!ere%y $ana&ers esta%l"s! an

    or&an"zat"on-s lon&ter$ /"re#t"on. T!"s "n0ol0es1or&an"zat"on-s lon&ter$ /"re#t"on. T!"s "n0ol0es1

    23 Sett"n& M"ss"on 4 Goals23 Sett"n& M"ss"on 4 Goals53 Strate&y 6or$at"on53 Strate&y 6or$at"on

    "nternal #a,a%"l"t"es"nternal #a,a%"l"t"es

    e7ternal en0"ron$ente7ternal en0"ron$ent

    sele#t"on o8 strate&ysele#t"on o8 strate&y

    93 Strate&y I$,le$entat"on93 Strate&y I$,le$entat"on

    '3 Strate&y E0aluat"on'3 Strate&y E0aluat"on

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    MISSION Defined

    Answers the question What business arewe in? or Why do we exist?

    --Customer Needs: What is bein satisfied?--Customer Groups: Who is beinsatisfied?

    --Distinctive Competencies: !ow are"usto#er needs bein satisfied?

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    $e%si"o &s' (o)e?

    * To be the world'spremier consumer

    products company

    focused on convenient

    foods and beverages.

    * To Refresh theWorld'''in body+ #ind+and s%irit'

    * To nspire !omentsof "ptimism'''throuh our brandsand our a"tions'

    * To Create #alue and!a$e a Difference'''e&erywhere weenae'

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    ,ision State#ents

    * uture-oriented. transfor#ati&e

    * Mission / what is. &ision / what wi00 be

    * (o#%anies #ay ha&e #ission or &ision orboth

    * Mission and1or &ision often a""o#%anied

    by state#ent of "o#%any &a0ues

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    GOALSGOALS

    + a /es"re/ 8uture state t!at a+ a /es"re/ 8uture state t!at a

    #o$,any atte$,ts to real"ze.#o$,any atte$,ts to real"ze.

    S!oul/ %e1S!oul/ %e1 ,re#"se 4 $easura%le ,re#"se 4 $easura%le

    a//ress"n& "$,ortant "ssues a//ress"n& "$,ortant "ssues

    #!allen&"n& %ut real"st"# #!allen&"n& %ut real"st"#

    set 8or a s,e#"*# t"$e ,er"o/ set 8or a s,e#"*# t"$e ,er"o/

    #ons"stent w"t! ea#! ot!er #ons"stent w"t! ea#! ot!er

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    e"&!t"n& 6a#tors1 !at to A0o"/e"&!t"n& 6a#tors1 !at to A0o"/

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    Ty,es o8 GoalsTy,es o8 Goals

    6"nan#"al6"nan#"al Pro*ta%"l"tyPro*ta%"l"ty Re0enue &rowt!Re0enue &rowt! Lon&ter$ s!are!ol/er 0alueLon&ter$ s!are!ol/er 0alue

    Custo$erCusto$er Pro/u#t:ser0"#e attr"%utes= relat"ons!",= "$a&ePro/u#t:ser0"#e attr"%utes= relat"ons!",= "$a&e

    Internal Pro#essInternal Pro#ess O,erat"ons> #usto$ers> "nno0at"onO,erat"ons> #usto$ers> "nno0at"on

    Cor,orate so#"al res,ons"%"l"tyCor,orate so#"al res,ons"%"l"ty Learn"n& 4 &rowt!Learn"n& 4 &rowt!

    Hu$an> "n8or$at"on> 4 or&an"zat"on resour#esHu$an> "n8or$at"on> 4 or&an"zat"on resour#es

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    2e&e0s of Stratey 3Orani4ation Stru"ture

    * (or%orate Stratey

    ------5(or%orate !ead Offi"e

    *6usiness Stratey------56usiness Di&isions

    * un"tiona0 Stratey

    ------573D+ !7+ inan"e+ O%erations+Mar)etin1Sa0es

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    9x%ansion17etren"h#ent8eneri" (hoi"es

    * !ow?

    Interna0

    9xterna0

    A00ian"es

    * What?

    ,erti"a0 interation

    !ori4onta0 interation

    Di&ersifi"ation: re0ated1unre0ated

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    Nest0e;s (or%orate Stratey

    * A"quired $urina %et food

    *

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    Porter-s Gener"#Porter-s Gener"#

    Co$,et"t"0e Strate&"esCo$,et"t"0e Strate&"esPur,osePur,ose1 a#!"e0e a%o0ea0era&e lon&1 a#!"e0e a%o0ea0era&e lon&

    run ROI 8or your "n/ustry.run ROI 8or your "n/ustry.

    Competitive AdvantageCompetitive Advantage Cost Lea/ers!",Cost Lea/ers!",

    D"?erent"at"onD"?erent"at"on

    Competitive ScopeCompetitive Scope @roa/ Tar&et@roa/ Tar&et

    Narrow Tar&et 6o#us:N"#!e3Narrow Tar&et 6o#us:N"#!e3

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    Porter-s Gener"#Porter-s Gener"#

    Co$,et"t"0e Strate&"esCo$,et"t"0e Strate&"esCompetitive

    Advantage/

    Scope

    Lower Cost Differentiation

    Broad Target Cost

    Leadership

    Differentiation

    Narrow Target Cost Focus FocusedDifferentiation

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    Tesla Motors !tt,1::www.tesla$otors.#o$:Tesla Motors !tt,1::www.tesla$otors.#o$:

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    Tesla #!1

    --O&er

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    un"tions of (or%orate (u0tureun"tions of (or%orate (u0ture

    Con0eys a sense o8 "/ent"tyCon0eys a sense o8 "/ent"ty

    Generates e$,loyee #o$$"t$entGenerates e$,loyee #o$$"t$ent

    A//s to or&an"zat"onal sta%"l"tyA//s to or&an"zat"onal sta%"l"ty Ser0es as a 8ra$e o8 re8eren#eSer0es as a 8ra$e o8 re8eren#e

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    In/ustry Analys"s1In/ustry Analys"s1

    Porter-s B Co$,et"t"0e 6or#esPorter-s B Co$,et"t"0e 6or#es

    Pur,osePur,ose11 un/erstan/ w!y so$e "n/ustr"esun/erstan/ w!y so$e "n/ustr"es!a0e !"&!er ,ro*t $ar&"ns 4 w!at 8a#tors!a0e !"&!er ,ro*t $ar&"ns 4 w!at 8a#tors

    #an #!an&e lon&run "n/ustry ,ro*ta%"l"ty.#an #!an&e lon&run "n/ustry ,ro*ta%"l"ty.

    JR"s o8 New EntryR"s o8 New EntryJR"0alry A$on& Esta%l"s!e/ 6"r$sR"0alry A$on& Esta%l"s!e/ 6"r$s

    J@ar&a"n"n& Power o8 @uyers@ar&a"n"n& Power o8 @uyers

    J@ar&a"n"n& Power o8 Su,,l"ers@ar&a"n"n& Power o8 Su,,l"ers

    JT!reat o8 Su%st"tute Pro/u#tsT!reat o8 Su%st"tute Pro/u#ts

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    ENTRENTR

    @arr"ers@arr"ersJ@ran/ Loyalty@ran/ Loyalty

    JA%solute Cost A/0anta&esA%solute Cost A/0anta&es

    ,atents,atents

    a##ess to raw $ater"alsa##ess to raw $ater"als

    su,er"or ,ro/u#t"on te#!n"uessu,er"or ,ro/u#t"on te#!n"ues

    J

    E#ono$"es o8 S#aleE#ono$"es o8 S#aleJGo0ern$ent Re&ulat"onGo0ern$ent Re&ulat"on

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    6a#tors A?e#t"n& Intens"ty o86a#tors A?e#t"n& Intens"ty o8

    RI;ALRRI;ALRJCo$,et"t"0e Stru#tureCo$,et"t"0e Stru#ture

    nu$%er o8 *r$snu$%er o8 *r$s

    relat"0e $aret s!arerelat"0e $aret s!are

    JDe$an/ #on/"t"onsDe$an/ #on/"t"ons

    &rowt!&rowt!

    /e#l"ne/e#l"ne

    JE7"t %arr"ersE7"t %arr"ers

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    6a#tors A?e#t"n&6a#tors A?e#t"n&

    @ARGAINING POER@ARGAINING POERJNu$%er o8 *r$s "n %uyer 0s. su,,l"erNu$%er o8 *r$s "n %uyer 0s. su,,l"er

    "n/ustr"es"n/ustr"es

    JFuant"ty or o8 total or/ersFuant"ty or o8 total or/ers

    JSw"t#!"n& #ostsSw"t#!"n& #osts

    JStan/ar/"zat"on 0s. s,e#"al"zat"on o8Stan/ar/"zat"on 0s. s,e#"al"zat"on o8

    "n,ut"n,utJT!reat o8 0ert"#al "nte&rat"onT!reat o8 0ert"#al "nte&rat"on

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    T!e Plast"# @a& Para/o7T!e Plast"# @a& Para/o7S (::29S (::29

    2ow(ostSha0e

    8as

    $o0yethy0ene

    #a)ers:9xxon+Dow

    (he#i"a0

    $0asti"ba#a)ers

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    SJ@STITJTESSJ@STITJTES

    + ,ro/u#ts 8ro$ OTHER "n/ustr"es t!at+ ,ro/u#ts 8ro$ OTHER "n/ustr"es t!at

    ser0e #onsu$ers- nee/s "n a way t!at "sser0e #onsu$ers- nee/s "n a way t!at "s

    s"$"lar to t!ose %e"n& ser0e/ %y yours"$"lar to t!ose %e"n& ser0e/ %y your

    "n/ustry."n/ustry.E7a$,le1 #o?ee 0s. tea 0s. so8t /r"nsE7a$,le1 #o?ee 0s. tea 0s. so8t /r"ns

    NOTE1 Su%st"tutes are 0ery /"K#ult toNOTE1 Su%st"tutes are 0ery /"K#ult to

    $on"tor> %e#ause t!ey #an "n0ol0e$on"tor> %e#ause t!ey #an "n0ol0ete#!nolo&"#al #!an&este#!nolo&"#al #!an&es"n "n/ustr"es t!at"n "n/ustr"es t!at

    /"/ not ,ose any t!reat "n t!e ,ast./"/ not ,ose any t!reat "n t!e ,ast.

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    T!reat o8 Su%st"tutesT!reat o8 Su%st"tutes

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    Co$,any S"tuat"on Analys"sCo$,any S"tuat"on Analys"s

    INTERNAL1 Stren&t!s 4 eanessesINTERNAL1 Stren&t!s 4 eanesses *nan#"al ,os"t"on1 relat"0e 4 #!an&es o0er*nan#"al ,os"t"on1 relat"0e 4 #!an&es o0er

    t"$et"$e 8un#t"onal #a,a%"l"t"es1 susta"na%le8un#t"onal #a,a%"l"t"es1 susta"na%le

    /"st"n#t"0e/"st"n#t"0e

    ETERNAL1 O,,ortun"t"es 4 T!reatsETERNAL1 O,,ortun"t"es 4 T!reats /e$o&ra,!"# 4 so#"o#ultural #!an&es/e$o&ra,!"# 4 so#"o#ultural #!an&es e#ono$"# 4 ,ol"t"#al:le&al #!an&ese#ono$"# 4 ,ol"t"#al:le&al #!an&es

    "n/ustry 4 te#!nolo&"#al #!an&es"n/ustry 4 te#!nolo&"#al #!an&es

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    RECOMMENDATIONSRECOMMENDATIONS

    S!"8t 8ro$ Analys"sSynt!es"sS!"8t 8ro$ Analys"sSynt!es"s

    Is a 8un/a$ental s!"8t "n strate&yIs a 8un/a$ental s!"8t "n strate&y

    reu"re/ or notreu"re/ or not How /o your re#o$$en/at"ons l"neHow /o your re#o$$en/at"ons l"ne

    u, w"t! your SOT analys"su, w"t! your SOT analys"s

    Is t!"s a 8eas"%le> #reat"0e solut"onIs t!"s a 8eas"%le> #reat"0e solut"on

    t!at "s su,,orte/ %y your analys"st!at "s su,,orte/ %y your analys"s